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Night Auditor Experience Curator

Hotel Citrine
locationPalo Alto, CA, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job DescriptionDescription:

About Us

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.


Join our team of Experience Curators!


Coury Hospitality has an amazing opportunity as a Night Auditor.


Night Auditor – Hotel Citrine, Tribute Portfolio | Palo Alto, CA


Live Brightly. Serve Thoughtfully.


Hotel Citrine, a Tribute Portfolio Hotel, redefines Silicon Valley hospitality through vibrant design, mindful experiences, and a deep commitment to sustainability. Our ethos—travel lightly, live brightly—guides everything we do, from eco-conscious amenities to personalized service that leaves a lasting impression.


We’re seeking Night Auditors who embody warmth, attentiveness, and curiosity—professionals who thrive in creating memorable first impressions and delivering seamless guest experiences.


What You’ll Do

As a Night Auditor, you’ll:

  • Welcome guests and ensure a seamless overnight check-in or check-out
  • Run nightly audit reports and reconcile daily transactions
  • Provide information about hotel amenities and local attractions
  • Monitor guest security and respond to any overnight guest needs
  • Serve as the primary point of contact for guests and staff after hours
  • Manage reservations, handle room keys, and track any discrepancies
  • Ensure accuracy in billing, posting charges, and completing reports
  • Maintain a calm and professional demeanor throughout the night

What We’re Looking For

You're a great fit if you:

  • Are alert and energized during the night shift (11 PM – 7 AM)
  • Excel in both written and verbal communication
  • Have strong multitasking and problem-solving skills
  • Remain composed and courteous, even in challenging situations
  • Are comfortable using computer systems and managing data
  • Bring previous hospitality, cashier, or customer service experience (preferred)
  • Take pride in punctuality, professionalism, and a polished appearance

Why Join Hotel Citrine?

  • Be part of a hotel that blends vibrant style with meaningful sustainability
  • Work in a thoughtfully designed space with 150 rooms and suites, an outdoor pool, fitness center, and the acclaimed Wild Onion Bistro & Bar
  • Create experiences that align with guests’ values and your own
  • Grow with Coury Hospitality—a team that values innovation, intention, and excellence

Let’s Redefine Hospitality Together

If you're passionate about service, sustainability, and bright guest experiences, this is your moment. Join Hotel Citrine and help guests feel good about where they stay—and how they’re treated.


Here's the Core of Coury Hospitality:

We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.


What else do YOU need to know…

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.

Requirements:


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