Job Description
Job Description
Remote Appointment Setter
Shift: Monday–Friday, 7 AM – 3 PM MST (No nights)
Location: Fully Remote
Type: Full-time
Pay: Bi-weekly
About the Role:
We are looking for a motivated Remote Appointment Setter to schedule next-day termite inspections for pest control companies. You'll engage with warm leads, follow a structured script, and ensure smooth scheduling. This role requires excellent communication, organization, and the ability to work independently in a fast-paced environment.
Key Responsibilities:
- Call and verify customers using company software.
- Follow a provided script to schedule next-day termite inspections.
- Ensure accurate customer information and maintain high service standards.
- Meet performance goals: 1 appointment per hour, 10 calls per hour, 75% set/sit ratio.
- Communicate effectively with supervisors, team members, and inspectors.
- Follow training protocols and onboarding checklists.
- Adhere to scheduled login/logout times and request time off with at least two weeks' notice.
- Maintain professionalism and strong customer service at all times.
Requirements:
- Strong organizational and problem-solving skills.
- Ability to work independently and meet performance targets.
- Excellent communication and attention to detail.
- Reliable high-speed internet and a quiet workspace for calls.
- PC/Mac (Windows 10, 8GB RAM) and active Gmail account.
This is a great opportunity for someone who thrives in a results-driven role and enjoys engaging with customers. If you're ready to contribute to a dynamic team, apply today!
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