Salesforce Einstein and CRM Analytics Developer

Job Description

Job DescriptionJoin our innovative team and help us in shaping the future of Technology!

About Us:
VXForward is a leading technology solutions provider that helps to create a business value with innovative and cost-effective services across different industries.

Why Join Us:

• Exciting Projects, Meaningful Impact
• Continuous Learning and Growth
• State-of-the-Art Technologies
• Collaborative Team Environment
• Make a Real Difference
• Work-Life Balance

Key Responsibilities & Required Skills

• ECI Configuration: Direct, hands-on experience configuring Einstein Conversation Insights within a Salesforce environment.
• MS Teams Integration: Proven track record of successfully integrating ECI with Microsoft Teams for seamless data and voice capture.
• Analytics Mastery: Expert-level proficiency in CRM Analytics (CRMA) to build dashboards and derive actionable insights from conversation data.
• Technical Troubleshooting: Ability to navigate API nuances and permission sets required for third-party meeting platform integrations.

VXForward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.

This is a remote position.