Job Description
Job DescriptionWe are looking for an experienced ERP/CRM Consultant to join our team in Woodside, New York. This role involves managing and optimizing enterprise systems while providing tailored solutions to meet business needs. As a contract-to-permanent position, this opportunity offers the chance to demonstrate your expertise and transition into a long-term role.
Responsibilities:
• Collaborate with stakeholders to gather and document business requirements for system enhancements.
• Develop and implement configuration changes to ERP and CRM systems based on organizational needs.
• Utilize client-side scripting to customize and improve system functionalities.
• Manage and maintain system configurations to ensure optimal performance and reliability.
• Assist in creating detailed Business Requirement Documents to support technology projects.
• Perform administrative tasks within Salesforce, including user management and data integrity checks.
• Analyze and interpret data using Microsoft Excel to support decision-making processes.
• Provide technical support and troubleshooting for end-users of ERP and CRM platforms.
• Train team members on system functionalities and updates to improve user adoption.
• Stay updated with industry trends and best practices to continually enhance system capabilities.• Proven experience in ERP and CRM consulting, with a focus on system configuration and optimization.
• Proficient in client-side scripting for customizing enterprise applications.
• Strong ability to create and manage Business Requirement Documents.
• Hands-on experience with Salesforce administration tasks.
• Advanced skills in Microsoft Excel for data analysis and reporting.
• Excellent communication skills to interact with stakeholders and team members effectively.
• Strong problem-solving abilities to address technical challenges.
• Ability to work independently and collaboratively in a dynamic environment.