Job Description
SHR Talent is partnering with an established manufacturing organization to identify a Program Manager to join its growing team.
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This individual will serve as a key liaison between customers and internal operations, managing complex, specification-driven programs from initial award through final delivery. The Program Manager will work cross-functionally with engineering, manufacturing, quality, supply chain, and external vendors to ensure customer requirements are understood and executed successfully.
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The organization is open to a range of backgrounds and experience levels, including high-potential candidates ready to take the next step as well as experienced professionals capable of assuming broader responsibilities.
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Key Responsibilities
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- Manage assigned customer programs from award through production and delivery.
- Serve as a primary point of contact between customers and internal teams.
- Review and interpret customer requirements, specifications, drawings, and contractual documentation.
- Coordinate activities across engineering, manufacturing, quality, supply chain, and outside vendors.
- Manage program schedules, budgets, resources, milestones, and deliverables.
- Proactively identify risks, delays, or execution challenges and coordinate appropriate solutions.
- Maintain consistent communication with customers regarding program status and requirements.
- Develop strong, long-term relationships with assigned customers.
- Partner with technical resources to address complex product or manufacturing requirements.
- Monitor program performance and provide regular updates to leadership.
- Ensure customer requirements and applicable quality standards are consistently met.
- Identify opportunities to improve efficiency, execution, and overall program performance.
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Ideal Candidate
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- Experience in program management, project management, engineering, manufacturing, operations, or a related technical environment.
- Strong technical or mechanical aptitude with the ability to understand complex, specification-driven products.
- Excellent written and verbal communication skills.
- Ability to effectively communicate across technical, operational, and customer-facing teams.
- Strong organizational, analytical, and problem-solving skills.
- Comfortable managing multiple priorities in a fast-paced environment.
- Proactive, hands-on mentality with the ability to identify gaps and take ownership of solutions.
- Ability to build credibility and long-term relationships with customers and internal stakeholders.
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Preferred Qualifications
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- Bachelor's degree or equivalent combination of education and relevant professional experience.
- PMP certification is a plus but not required.
- Experience within a manufacturing or technical environment preferred.
- Experience managing complex customer programs or projects is beneficial.
- Familiarity with project management tools and Microsoft Office.
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