Front Desk Medical Receptionist

Job Description

Job Description

Job Summary

We are seeking a Front Office Medical Receptionist to join our Healthcare team!!! In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clerical tasks. Your positive approach will help ensure smooth clinic operations, accurate documentation, and efficient patient flow. The ideal candidate will possess strong computer skills, medical terminology knowledge, and experience with electronic health record (EHR) systems to support high-quality patient care and administrative excellence.

Job Duties

· Greet patients warmly and professionally, ensuring a positive first impression

· Schedule appointments using medical scheduling software

· Verify insurance coverage and perform insurance verification to facilitate billing processes

· Collect patient information accurately and update electronic health records (EHR systems)

· Manage multi-line phone systems with excellent phone etiquette to handle inquiries and appointment scheduling

· Review documentation for accuracy, ensuring compliance with HIPAA regulations.

· Maintain organized medical records, files, and documentation review processes for efficiency and compliance

· Support front desk operations by handling patient check-in/out procedures and managing office supplies

Skills

- Proficiency in medical office management software such – Eclinical works is a plus.

- Minimum of 3-5 years of previous Medical Receptionist experience.

- Experience with insurance verification and medical collection

- Strong knowledge of medical terminology

- Excellent customer service skills with a friendly and professional demeanor

- Strong computer skills including Microsoft Office suite (Word, Excel, Outlook) and data entry.

- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail

- Knowledge of HIPAA regulations to ensure patient confidentiality and data security

Company DescriptionEntech Medical Staffing, based in Troy, Michigan, is a woman-owned (WBENC Certified), regional provider of specialized healthcare staffing solutions, proudly serving Southeast and Mid-Michigan since 2009. For job seekers, Entech offers access to a vast network of opportunities, personalized career guidance, and support throughout the employment process, making it a trusted partner for both employers and healthcare professionals in Michigan.

Company Description

Entech Medical Staffing, based in Troy, Michigan, is a woman-owned (WBENC Certified), regional provider of specialized healthcare staffing solutions, proudly serving Southeast and Mid-Michigan since 2009. For job seekers, Entech offers access to a vast network of opportunities, personalized career guidance, and support throughout the employment process, making it a trusted partner for both employers and healthcare professionals in Michigan.