Job Description
Job Description
Our client is seeking a Payments Operations Team Lead (ACH & Wire) to join its operations team. This position is ideal for an experienced payments, deposit operations, or treasury professional looking to combine hands-on operational responsibilities with team leadership, process improvement, and regulatory compliance oversight.
Key Responsibilities
- Oversee daily ACH and wire processing activities, ensuring transactions are completed accurately and on time.
- Provide leadership, guidance, and workflow oversight to a team of payment operations professionals.
- Manage ACH origination, returns, reversals, exception processing, and related operational activities.
- Support domestic and international wire transfer operations, including approvals, callbacks, exception handling, and issue resolution.
- Monitor operational risk, identify potential fraud indicators, and assist with remediation efforts.
- Conduct ACH risk reviews, exposure monitoring, and compliance-related assessments.
- Ensure adherence to NACHA rules, OFAC requirements, BSA/AML regulations, Regulation E, and internal policies.
- Support audits, internal control reviews, and operational risk management initiatives.
- Participate in process improvement efforts, system enhancements, testing, and implementation of new payment technologies.
- Collaborate with cross-functional teams to improve workflows, resolve issues, and support business objectives.
- Assist with training, coaching, quality reviews, and development of team members.
Qualifications
- 4+ years of experience in banking operations, payment operations, treasury services, deposit operations, or a related financial services environment.
- Experience with ACH processing, wire transfers, payment operations, cash management, treasury operations, or deposit services.
- Prior leadership, supervisory, mentoring, or training experience is preferred.
- Accredited ACH Professional (AAP) certification required.
- Strong understanding of NACHA Operating Rules, OFAC, BSA/AML, and Regulation E.
- Ability to analyze data, identify risks, investigate issues, and implement practical solutions.
- Excellent communication, organizational, and problem-solving skills.
- Proficiency with Microsoft Office applications, particularly Excel and Outlook.
Why Consider This Opportunity?
- Opportunity to step into a leadership role while remaining engaged in day-to-day operations.
- Exposure to payment modernization initiatives and strategic process improvement projects.
- Collaborative team environment with strong career growth potential.
- Competitive compensation, bonus opportunity, comprehensive benefits, retirement plans, and tuition assistance.
Ideal backgrounds include: ACH Specialist, Senior ACH Specialist, Wire Specialist, Treasury Operations Specialist, Payment Operations Analyst, Deposit Operations Specialist, Cash Management Specialist, Banking Operations Supervisor, or Electronic Payments Professional.