Beverage Equipment Repair Technician

Job Description

Job DescriptionBenefits:

• Free uniforms
• Opportunity for advancement
• Paid time off
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Signing bonus

Benefits/Perks

• Competitive Hourly Pay
• Free Company Training and Certification (Royal Gourmet House, Bunn-O-Matic, Wilbur Curtis, FBD Frozenall expenses covered)
• Annual Performance Bonus
• 401(k) Plan
• Paid Time Off (PTO)
• Free Company Apparel
• Competitive Compensation
• Career Advancement Opportunities

Job Summary
Join our well-established coffee and frozen beverage distribution company, where we have been delivering excellence for 20 years. We are looking for a skilled Beverage Service Technician to provide top-tier repair, maintenance, and installation services for coffee, powdered cappuccino, and slushie machines. If you have a passion for exceptional customer service and a solid technical background, we want you on our team!

Responsibilities

• Deliver Strong Equipment Service: Diagnose, repair, and Install Beverage Equipment like - coffee, cappuccino, and slushie machines; complete service reports and logs promptly.
• Lead Customer Satisfaction Efforts: Resolve customer issues swiftly, follow up to ensure satisfaction, and train customers on equipment use and maintenance.
• Manage Equipment Inventory: Maintain and organize tools, parts, and equipment on the service vehicle; order parts as needed.
• Lead Company-Wide Training Operations: Collaborate with the Field Service Manager to onboard and train new service technicians.
• Teach customers how to operate their equipment
• Maintain accurate and detailed records

Work Schedule:

• Days: Monday - Friday
• Hours: 7:30 AM - 4:00 PM

Qualifications

• 5+ years of mechanical/electrical experience, preferably in beverage equipment, service, HVAC, or Refrigeration industries.
• Proficiency with hand and power tools; strong troubleshooting and repair skills.
• Excellent communication, strong work ethic, high accountability, and dedication to customer service and prompt repairs.
• Valid driver's license with an acceptable driving record; ability to drive a service van and lift up to 50 pounds.
• Excellent customer service skills