Job Description
Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!Compensation:
$30,000 - $32,000 yearly
Responsibilities:
- Ensure all guests feel they are having an exceptional experience at the property
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Qualifications:
- Some college is preferred but a high school diploma or equivalent is required
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Experience in the hospitality industry or guest services is preferred, but not required
- Flexible overnight hours are required
- Outstanding communication skills and excellent customer service skills are required
About Company
Our signature "Count on Me" service culture encourages each team member to be responsive, and respectful, and deliver great experiences to our guests, partners, and communities.
OUR CORE VALUES
- Integrity: We hold ourselves to the highest standards. We’re responsible, truthful, and transparent. We do the right thing.
- Accountability: We honor our commitments and deliver results. Under any circumstance, we stand up and say: “Count on Me.”
- Inclusive: We respect differences in people, cultures, ideas, and experiences. We foster partnership. We welcome all.
- Caring: We never underestimate the power of compassion. We generously give our time, attention, and action.
- Fun: Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.