Job Description
Job Description
The Records Associate is responsible for ensuring that all records management principles, policies, and procedures are consistently followed. This role plays a critical part in maintaining the accuracy, organization, and security of firm records.
Shift Monday-Friday
Hours: 9am-6pm
Pay: $25
Job Responsibilities
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Execute all daily activities according to Forrest Solutions Standard Operating Procedures (SOPs).
- Adhere to all company policies, rules, and guidelines.
- Sort incoming records by identifying, indexing, and filing documents according to client and matter numbers.
- Scan, save, and organize documents in the firm’s Document Management System (if applicable).
- Maintain the highest level of confidentiality for all firm records and files.
- Enter accurate file and document information into the records management database.
- Create, label, and shelve files.
- Locate, compile, and distribute requested files, documents, and information.
- Inter-file documents into existing files as needed.
- Maintain efficient organization and arrangement of the file room.
- Use a handheld barcode scanner to track the location and movement of case files.
- Process inactive and closed files in preparation for transfer to off-site storage.
- Coordinate with off-site storage vendors for file retrieval and storage.
- Maintain daily productivity logs to monitor departmental activities and workload.
- Research case information in various client databases as needed.
- Provide backup support to other departments, including reception, conference center, mail, and copy services.
- Assist with other reasonable requests as needed.
Job Requirements
- High school diploma or equivalent required; college degree preferred.
- Prior records management experience preferred.
- Proficiency with various hardware platforms, including PCs, scanners, printers, and MFDs.
- Ability and willingness to climb short ladders or step stools and maintain balance with or without loaded boxes.
- Ability to lift, push, and unload carts of boxes or files.
- Strong understanding of client inquiries and ability to provide effective responses.
- Ability to multitask and meet deadlines in a fast-paced environment.
- Effective written and oral communication skills.
- Proficiency in Microsoft Office products and applications.
- Familiarity with databases and database software.
- Commitment to delivering added value to clients.
- Team player with a positive attitude and ability to motivate peers.
- Ability to build relationships within a team and work in an environment with changing priorities.
- Excellent attention to detail and ability to work quickly under pressure.
- Strong organizational skills, with the ability to prioritize and follow up effectively.
- Ability to lift up to 50 lbs.
- Ability to maintain confidentiality and security of client information.
- Pleasant and professional disposition at all times.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.
Company DescriptionForrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.
Company Description
Forrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.