Director, Parts - Relocation Assistance Available
Job Description
Job DescriptionCompany Description
About Truck Centers, Inc.
For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations in Illinois, Indiana, and Missouri proudly representing the Freightliner and Western Star truck brands. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com.
Job Description
At Truck Centers, Inc. we’re committed to providing exceptional service and support to our customers — and that starts with having the best team in the industry. We’re looking for a Director, Parts to lead the strategy, operations, and performance of our Parts departments across all TCI locations. This role is perfect for a hands-on, forward-thinking leader who thrives on collaboration, operational excellence, and empowering teams to deliver a superior customer experience. The Director will provide internal leadership and guidance by establishing and maintaining clear and consistent guidelines, policies, and benchmarks to achieve desired results and a superior customer service experience.
We are offering relocation assistance for this position if needed!
What You'll Do:
- Lead our Parts and Purchasing teams, optimizing costs and pricing strategies to keep TCI operating at the top of industry standards.
- Drive sales growth and profitability through leadership of the Parts Sales Manager, Trailer Parts, and Power Take-Off departments.
- Provide on-site leadership and support to Parts Managers across all locations, meeting with each at least quarterly.
- Oversee inventory accuracy, pricing consistency, and process efficiency across the network.
- Identify and execute process improvements using LEAN principles and innovative technologies.
- Manage core and obsolete inventory performance to ensure we remain best-in-class.
- Lead monthly and quarterly Parts Manager meetings and represent TCI at corporate and OEM events.
- Collaborate with corporate leadership to develop Parts goals, key performance indicator metrics, and reporting guidelines companywide and on an individual store level.
Qualifications
What We're Looking For:
- Bachelor’s degree in business administration, supply chain management, or related field.
- 10+ years of experience in parts operations within the heavy-duty truck dealership, automotive, or industrial equipment sector.
- Minimum 5 years in a multi-location management or director-level role with P&L accountability.
- Proven track record in optimizing inventory, improving margins, and building high-performing teams.
- Extensive knowledge of truck systems and parts is required
- Valid driver's license with ability to meet insurance requirements
- Must be willing to participate in a pre-employment background check and drug screen
Preferred Qualifications:
- Freightliner dealership experience
- Familiarity with LEAN methodology or similar process improvement practices
- Kaizen and/or Six Sigma Green Belt certification
What We Offer:
Pay Range: $90,000 - $120,000 per year with incentive eligibility
- 401(k) with company match
- Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
- Paid time off including paid volunteer time
- Disability insurance
- FSA and HSA options
- Company paid Life and AD&D insurance
- Maternity leave
- Employee assistance program
- Wellness program
- Company paid uniforms
Additional Information
Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.