Job Description
Job Description
Reliable and tech-savvy Level 1 IT Support Engineer to provide frontline support for end users across various technologies. This entry-level role is ideal for someone who enjoys problem-solving and delivering prompt, friendly technical assistance. Personality is key: Energetic and positive with good communication. This is in a Heathcare environment!
Key Responsibilities:
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Provide first-line technical support via phone, email, or in person.
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Assist with basic phone, workstation, email, printers, TV, and cable troubleshooting.
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Set up and configure new user workstations, accounts, and access permissions.
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Monitor and respond to workstation issues and performance alerts.
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Troubleshoot and resolve common email and printer issues.
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Log and track all support requests using the IT ticketing system.
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Escalate more complex issues as needed.
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Support IT inventory and equipment tracking efforts.
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Deliver excellent customer service while maintaining a helpful, professional attitude.
Requirements:
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3+ years of IT support experience or relevant coursework.
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Basic understanding of computer hardware, operating systems, and office equipment.
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Familiarity with Microsoft Office, email clients, and Windows environments.
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Strong communication and interpersonal skills.
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Ability to prioritize tasks and manage time effectively.
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Willingness to learn and grow within a technical support role.
Company DescriptionStaffing Technologies has 20+ Years of IT Staffing and Consulting Experience. Headquartered in Overland, KS, we have 9 Offices Nationwide and have 3 Global Delivery locations. Saicon, our Parent Company, specializes in and has rich experience filling various type of job roles (Both IT & Non IT) in Retail, Consumer Products and Brands, Insurance, Logistics and Travel, Banking and Financials, Manufacturing, Healthcare, and Life Sciences, Telecom, Media & Entertainment, Professional Services, Government and Public Sector.
Company Description
Staffing Technologies has 20+ Years of IT Staffing and Consulting Experience. Headquartered in Overland, KS, we have 9 Offices Nationwide and have 3 Global Delivery locations. Saicon, our Parent Company, specializes in and has rich experience filling various type of job roles (Both IT & Non IT) in Retail, Consumer Products and Brands, Insurance, Logistics and Travel, Banking and Financials, Manufacturing, Healthcare, and Life Sciences, Telecom, Media & Entertainment, Professional Services, Government and Public Sector.