Job Description
Job Description
IT HELP DESK COORDINATOR
Atlanta, GA (Sandy Springs/Dunwoody Area)
$23.00/Hour
Temporary Assignment | Approximately 2 Months
Mid-July through Mid-September 2026
This role will be working onsite
Our client is seeking an IT Help Desk Coordinator to join their team on a temporary assignment. This position will provide hands-on technical support to employees and serve as a key resource for troubleshooting hardware, software, and network-related issues.
This is an excellent opportunity for an IT professional seeking short-term experience or a recent Information Technology graduate looking to gain hands-on corporate IT support experience.
Key Responsibilities
- Provide first-level Help Desk support to end users
- Troubleshoot hardware, software, network, and connectivity issues
- Install, configure, and maintain laptops, desktops, and related software
- Support Microsoft Office 365 and Windows environments
- Assist with Active Directory user support and account management
- Set up and support printers, scanners, and other peripherals
- Track and maintain IT equipment inventory
- Collaborate with internal IT teams to resolve technical issues
- Provide excellent customer service and technical assistance to employees
- Assist with technology-related projects and initiatives as needed
Qualifications
- Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred
- OR
- Previous Help Desk, Desktop Support, Technical Support, or IT Support experience
- Technical Experience Preferred:
-
- Windows operating systems
- Active Directory
- Microsoft Office 365
- Desktop and laptop support
- LAN/WAN networking fundamentals
- Hardware and software troubleshooting
- Ticketing systems
Desired Skills
- Strong customer service and communication skills
- Ability to troubleshoot technical issues effectively
- Positive attitude and willingness to assist users
- Strong organizational and problem-solving skills
- Ability to work independently and as part of a team
This position is ideal for someone who enjoys helping others, solving technical problems, and providing exceptional customer support in a professional environment.