Job Description
\n General information \n \n\n\n \n \n \n Job Posting Title\n \n \n Customer Service Representative – Healthcare\n \n \n \n \n Date\n \n \n Wednesday, June 17, 2026\n \n \n \n \n City\n \n \n Phoenix\n \n \n \n \n State\n \n \n AZ\n \n \n \n \n Country\n \n \n United States\n \n \n \n \n Working time\n \n \n Full-time\n \n \n \n\n\n Description & Requirements \n \n\n\n \n \n \n \n \n \n \n \n
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Location: On-site in Phoenix, AZ
\n Starting Pay: $17.42/hr. plus potential bonus opportunities
Schedule: Limited-Service Full-Time positions available
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Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter
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Evening and night shifts are highly desirable with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.
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Make a Difference by Helping People Navigate Healthcare with Confidence
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Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you’re dedicated, service-minded, and ready to grow, we want you on our team.
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You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.
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Pay & Benefits
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We provide a competitive package designed to support your success both inside and outside work:
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\n - Competitive Compensation: \n \n \n
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- $17.42/hr base pay + 10% shift differential
- \n \n Potential to earn additional bonus incentives for eligible employees increasing overall compensation\n
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\n \n \n \n \n - Comprehensive Insurance Coverage: Company-paid medical coverage\n \n \n - Tuition Reimbursement: Support for ongoing education and development\n \n \n - Future Planning: 401(k) with company match\n \n \n - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays\n \n \n - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs\n \n \n - Work/Life Balance Support: Flexible schedules that meet your lifestyle\n \n \n - Career Growth: A supportive environment with development and promotional opportunities\n \n \n - Meaningful Work with Impact: No cold calls, sales, or collections involved!\n \n \n
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*Eligibility requirements apply, ask your recruiter for more details
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