Job Description
Job Description
Organization PeerForward
Reports to: Managing Director of Program and Innovation
Department:Program
Supervises: N/A
Location: Remote
Salary Range: $55,000.00 - $65,000.00 annually
FLSA Status: Full-time, non-exempt
Summary
The Data Analyst, AI & Insights supports PeerForward’s mission by transforming program data into meaningful insights that drive decisions, improve impact, and tell our story. This position is ideal for an emerging data professional who is naturally curious, enjoys exploring data to uncover insights and solve puzzles, and is eager to learn new tools and methods. Must be passionate about education equity, finding patterns in data, and wants to apply AI tools to make data analysis faster and more effective
The analyst will take initiative to investigate when things don’t add up—whether it’s a formula, a trend, or a data source—and find creative solutions that improve accuracy and understanding. They will maintain dashboards, manage CRM data pipelines, and use business intelligence tools to track outcomes across PeerForward’s programs, while exploring how artificial intelligence can enhance reporting, data visualization, and process automation.
PeerForward is a fully remote work environment that allows staff members to live in states we currently do business in (see website for exact locations).
Responsibilities
Data Analysis & Visualization
- Collect, clean, and analyze program data to identify trends and inform strategy.
- Build and maintain dashboards and reports using Power BI and related Microsoft tools (e.g., Excel, Power Query, Power Automate).
- Investigate data anomalies or inconsistencies to identify root causes and recommend solutions.
- Approach data challenges with curiosity—digging into the “why” and “how” behind patterns to generate actionable insights.
- Present data findings clearly to internal teams, partners, and funders.
- Ensure data accuracy, integrity, and consistency across systems.
AI & Automation
- Use AI tools (e.g., Microsoft Copilot, ChatGPT, Claude, Power BI AI) to automate reporting and streamline analysis.
- Explore new ways AI can support data visualization, predictive trends, and improved storytelling.
- Experiment with new tools and processes to enhance efficiency and discover deeper insights.
- Support data innovation projects and help the organization stay ahead of emerging analytics tools.
CRM & Data Systems Management
- Manage data connections between Salesforce and Power BI dashboards.
- Support program and development teams with data requests, exports, and integrations.
- Document data management procedures and best practices.
Program Evaluation Support
- Assist with program monitoring and evaluation by compiling outcome data and metrics.
- Conduct basic quantitative and qualitative analysis to measure program success.
- Support development of reports for funders, board members, and partners.
qualifications/requirements
- Bachelor’s degree in Data Analytics, Statistics, Education Policy, or a related field, or equivalent work experience.
- 1–3 years of experience in data analysis, reporting, or evaluation (nonprofit or education experience preferred).
- Strong skills in Power BI and Microsoft Excel (experience with Power Query, DAX, or Automate is a plus).
- Familiarity with Salesforce or other CRM systems.
- Comfort using AI tools to improve data efficiency and visualization.
- Basic understanding of statistics and data cleaning best practices.
- Excellent communication and presentation skills, with the ability to explain complex findings clearly.
- Detail-oriented, organized, and able to manage multiple projects independently.
- Inquisitive, resourceful, and motivated to dig deeper when data doesn’t tell the full story and to learn new tools or techniques as needed.
- Passion for PeerForward’s mission to help low-income students enroll and persist in college.