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Service Desk Technician

CCB Technology
locationMt Pleasant, WI, USA
PublishedPublished: 6/14/2022
Technology
Full Time

Job Description

Job Description

We are seeking a Service Desk Engineer to join our team! You will resolve computer-related issues for your clients.

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions

Qualifications:

  • Previous experience in Enterprise IT or MSP support recommended
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
  • Northern Il or Southeastern WI Resident (Available to be onsite)

Company DescriptionAt CCB, we are all about building relationships, personally connecting with people, listening to dreams, and helping YOU make them happen through innovation and the power of technology.

Company Description

At CCB, we are all about building relationships, personally connecting with people, listening to dreams, and helping YOU make them happen through innovation and the power of technology.

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