Job Description
Job Description
We are a leading medical facility located in Weston, FL, dedicated to providing high quality patient care in a professional and welcoming environment. We are currently seeking a reliable and personable Front Desk Receptionist to join our team.
Job Summary
As a Front Desk Receptionist, you will be the first point of contact for patients and visitors. This role is essential to the daily operations of the office and to creating a positive patient experience. Responsibilities include answering phones, scheduling appointments, greeting patients, managing patient information, and supporting smooth front desk operations. The ideal candidate is organized, detail oriented, and comfortable in a fast paced medical setting.
Responsibilities
- Greet and assist patients and visitors in a friendly and professional manner
- Answer incoming calls and route them appropriately
- Schedule and confirm patient appointments
- Register new patients and update existing patient information
- Verify insurance information and collect co payments
- Maintain an organized and professional front desk area
- Coordinate with clinical staff to ensure efficient patient flow
- Respond to patient questions and provide excellent customer service
- Manage incoming and outgoing mail, packages, and faxes
- Maintain HIPAA compliance and patient
Qualifications
- Previous front desk or medical office experience preferred
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Comfortable using computers and EMR systems
- Ability to remain calm and professional under pressure
- Familiarity with medical terminology and insurance is a plus
- Bilingual English and Spanish strongly preferred