Job Description
Job Description
Overview
Perform daily and weekly administrative responsibilities in a timely and accurate manner. Assist on the sales floor providing exceptional customer service while engaging in face to face, phone, and electronic sales. Assist management as needed.
Responsibilities
- Ensure accuracy of cash handling, bank deposits, timeliness of deposits, etc.
- Ensure security of cash, cash drawer(s), change, petty cash, deposits, and refunds
- Ensure that all cash, charge, COD, and POA invoices are processed daily
- Ensure proper filing and posting of daily transactions for accurate tracking within specified time frames
- Ensure policy and procedures are followed for all cash handling transactions
- Handle returned checks and bankcard disputes for location
- Order office supplies
- Reconcile EOD paperwork to appropriate reports
- Reconcile EOD Totals and report to Accounting
- Research over/short discrepancies
- Refund calls
- Maintain POS system down kits
- Provide administrative support to management team
- Provide all A/R information necessary for accurate and concise records of customer transactions with respect to authorization/approval and supporting documentation necessary to secure accounts.
- Ensure credits and payments are applied in an accurate and timely fashion
- Ensure proper handling of accounts with specific needs such as: Voucher, State Contract, Purchase Order
- Ensure that returned merchandise and customer credits are processed accurately and in a timely manner
- Track and maintain all tax-exempt accounts, numbers, and files
- Work closely with all branches/customers with respect to applying payments/credits and account balancing
- Review past due accounts and ensure collections are being completed in a timely manner and documented accordingly
Qualifications
- 1 year relevant work experience
- Effective communication and negotiation skills
- Ability to perform basic mathematical calculations
- Proficient keyboard and computer skills including Microsoft office and other Company and discipline specific software applications