Field Services Tech - Microsoft/Basic Networking

Job Description

Job Description

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IT Analyst
Direct Hire
Phoenix, AZ
$60,000 - $70,000 + Excellent Benefits

A rapidly growing fitness company with offices in Phoenix is seeking an IT Analyst to support technology across gym locations and corporate operations. This role is ideal for someone who enjoys hands-on troubleshooting, supporting end users, and helping keep systems running smoothly in a fast-paced environment.

This position includes field-based support (40-50% of the time) across regional gym locations. You will play a key role troubleshooting wireless connectivity, onboarding new employees, deploying equipment, and ensuring technology works reliably for teams across multiple sites.

The company operates in a fully cloud-based environment with no on-premise servers, allowing the IT team to focus on end-user support, network reliability, and operational efficiency rather than traditional infrastructure management.

What you'll do

• Provide hands-on IT support across gym locations and Phoenix offices

• Troubleshoot wireless connectivity and network-related issues at gym locations

• Support Windows workstations and laptops in a cloud-first environment

• Onboard new employees including device setup, access provisioning, and training

• Order, configure, and deploy laptops and other end-user hardware

• Support Microsoft desktop environments and Azure cloud systems including Entra ID

• Administer Microsoft 365 including SharePoint and user access management

• Manage mobile device platforms such as Intune and JAMF Pro

• Deploy software and manage user systems using ScreenConnect

• Support networking infrastructure including TCP/IP, switching, routing, and wireless

• Maintain SD-WAN technologies including Meraki

• Assist