Regional Contract Administrator

Job Description

Job Description

Job Summary

A Regional Contract Administrator plays an important role in the organization by managing contract compliance; Aspire process standardization and enablement, establishing and monitoring reporting, metrics, and KPIs; to support projected regional outcomes. related to the region’s administrative functions and helping to oversee and manage Contract Compliance. All employees are expected to carry out the company’s Purpose and demonstrate the Core Values. The Regional Contract Administrator will report directly to the Aspire Program Manager.

As a Regional Contract Administrator at Schill Grounds Management, you must be able to perform the following essential functions of the job:

1. Support efficient and predictable regional operations
2. Ensure profitable and operationally sound contract structures by validating proper setup, pricing, payment, schedules, and billing information
3. Winning in all Contracts for the region and attaching signed contracts to the opportunity
4. In an effort for more accurate contract outcomes, pinpoint any issues or shortcomings with contract content and accuracy, and work with Account Managers/Sales Reps for further training, as necessary.
5. Facilitate and perform any Change Orders or Cancellations that are required and communicate any billing or credit requirements with the AR department
6. Contract Renewals Tracking and report generation for weekly meetings during renewal season. Assist in the renewal process as requested by Branch Managers in the region
7. Work with the Aspire Program Manager in developing and documenting standard operating procedures and support adoption and accountability through mentoring, training, and monitoring operational key performance indicators
8. Provide support for Aspire questions, workflows, best practices, and standard operations, for all branch staff in the region in their utilization of Aspire and their adoption of SOPs
9. Provide data, reporting, and analysis to drive predictable regional outcomes, including contract renewals and enhancement sales, support ticket trouble shooting, budgeting, and KPI reporting
10. Aspire Reports: Assist in the creation of reports and dials in Aspire under the direction of the Aspire Program Manager
11. Understand and aid in the process of updating pricing data, estimating kits, standard reports, templates, and all elements of Aspire
12. Understand and aid in the process of modifying print layouts using the Web Report Designer
13. There is potential travel to assist the Aspire Program Manager with the integration and training of new affiliates with newly acquired companies
14. Special projects as the company's needs evolve

JOB SKILLS AND PERSONAL CHARACTERISTICS

• Excellent interpersonal skills with the confidence and professionalism to create and deliver video content, host webinars, and facilitate virtual training sessions
• Proficiency in Aspire software or a comparable landscape management system is required
• Strong technical and process skills
• Patient, teacher, and mentor
• Excellent written and verbal communication skills
• Organized project management
• Ability to inspire confidence with new colleagues as they learn and grow
• Complete end-to-end understanding of the Aspire process
• Ability for potential travel when working on integration for new acquisitions

POSITION REQUIREMENTS

Must be able to pass a drug and alcohol test

High school diploma or equivalent, preferred

3+ years of administrative experience

Strong computer skills in the Microsoft Suite and the ability to quickly learn new software programs

Ability to type 60+ WPM

In-office position with limited remote flexibility, offering one work-from-home day per week to support the regional team

General knowledge of the landscape industry is preferred

WORK CONDITIONS

Employees in this position should expect to work in a typical office environment, including sitting or standing for long periods of time. Candidates will perform basic office functions such as typing, scanning, faxing, or staring at a screen, for extended periods of time.

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