Job Description
Forward Deployed Engineer - Tech Unicorn
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NYC or LA, onsite
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We're hiring an engineer who wants to own problems end to end, not just close tickets. This is a forward deployed role at a fast scaling, well funded company (recently crossed a $1B valuation) building the software platform that engineering teams use to run and test mission critical hardware. You'll sit with real customers, figure out where things break, and build the fix yourself.
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What you'll actually be doing
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- Embed with customers after onboarding, dig into where their workflows hit friction, and build custom solutions on the spot, not a canned playbook
- Take the stuff you build in the field and generalize it into the core product when it's useful beyond one customer
- Go from zero to one constantly, there's no backlog handed to you, you're finding the problem worth solving and shipping it
- Travel to client sites (roughly 25%, sometimes more depending on what's active) and treat that time as the job, not a distraction from it
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Who we're looking for
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- You'd rather sit with a customer and watch how they actually work than read a spec written by someone who did
- You've got a real track record shipping production software, strong engineering fundamentals, stack agnostic
- You get genuine energy from solving someone else's hard, messy problem, not just an abstract one
- You've built things nobody asked for because you saw the gap yourself, that instinct matters more to us than years of experience
- You're comfortable being the most senior person in the room on a client site and making the call
- This isn't a role for someone who wants to stay heads down. If you want direct customer impact, real ownership, and a seat close to the people actually using what you build, we want to talk.
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