Job Description
Job Description
JOB DESCRIPTION
Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 in their Louisiana office. This is a 95% remote role, with once a month max onsite. You will be responsible for in-person and remote internal employee desktop support, troubleshooting, service monitoring. This is a contract to hire position with a company that offers growth opportunity and longevity.
This position will be working 95% remotely, requiring 1 day per month onsite and will be offering $18-20/hr in compensation.
REQUIRED SKILLS AND EXPERIENCE
* 1-3 years of experience in a helpdesk/desktop support role with an emphasis on phone support vs. email.
* Experience supporting Microsoft server operating systems, specifically Office365 products. Strong preference for someone that has served as an Office365 and SharePoint admin previously
* Experience troubleshooting Microsoft SCCM (System Center Configuration Manager)
* Experience installing and troubleshooting desktop and laptop operating systems and applications.
* Strong collaboration, communication, and customer service skills
*Experience troubleshooting VPN issues
*Experience setting computers up
*Experience Re-imaging computers