Matt Bowers Nissan of South Mississippi Service Advisor

Job Description

Job DescriptionMatt Bowers Nissan of South Mississippi — Service Advisor (D’Iberville, MS)

Be the face of the drive. Own the customer experience.

We’re hiring a personable, high-energy Service Advisor to be the link between our customers and our technicians. If you can translate concerns into clear repair orders, keep the lane moving, and grow hours with integrity—let’s talk.

What You’ll Do

• Greet and triage customers; capture accurate concerns and write clean ROs

• Estimate and advise on timelines, costs, warranty coverage, and maintenance options

• Communicate status updates, approvals, and ETAs; schedule drop-offs/pickups

• Partner with techs and parts to hit promise times and first-time-fix goals

• Upsell value (maintenance and repairs) that protect vehicles and boost CSI

• Handle cashiering and documentation correctly—every time

What You Bring

• Proven customer-service skills and clear communication (phone and in-person)

• Working knowledge of automotive systems/diagnostics; dealership experience a plus

• DMS/industry software proficiency (Nissan/Dealertrack/CDK/Tekion a plus)

• Organized, decisive problem-solver who thrives in a fast lane

Why Matt Bowers Nissan

• Competitive pay plan + benefits (medical/dental/vision, PTO/holidays, 401k)

• Strong car count, supportive leadership, and real growth opportunities

• Training and continuing education to sharpen your craft

• A culture that wins with customer satisfaction and teamwork

Ready to run the drive? Apply today with your resume and availability. Interviews move fast.

#MattBowersNissan #ServiceAdvisor #AutomotiveCareers

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