Automotive Title Clerk

Job Description

Job DescriptionSalary:

Title Clerk

About Us

Velocity is the nations leading and largest builder of classic American vehicles, redefining what it means to own a classic. Our vehicles arent just restoredtheyre entirely reborn. We blend the timeless soul and aesthetics of vintage cars with the performance, technology, and reliability of modern automobiles. By shifting away from traditional one-off restorations with their many uncertainties, we have set a new standarddelivering meticulously crafted, high-performance classics with enhanced reliability and drivability.

Velocitys Culture and Core Values

Success at Velocity requires a whatever it takes mentality. We embody grit, demonstrating perseverance, resilience, and unwavering determination in the face of challenges. We are adaptable, embracing change, adjusting to new circumstances, and continuously seeking ways to improve processes and outcomesbecause growth does not come from comfort.

We take ownership, assuming full responsibility for tasks, decisions, and outcomes, whether successes or setbacks, without shifting blame. Thats not my job is not in our vocabulary; when one part of our team falls short, we all do.

Finally, our ambition fuels our drive to excel, improve, and uphold the highest standards for both personal and professional growth. This mindset defines who we are and ensures our continued success.

Overview

We are seeking a highly organized and detail-oriented Title Clerk
to manage vehicle titling processes while also supporting our sales team with administrative coordination. This role requires strong follow-through, excellent customer service, strong computer skills, and the ability to hold others accountable to ensure consistent execution of internal procedures. Previous title experience is not necessary, however a steady job history in administration or similar field is required.

Job Level

Individual Contributor

Reports To

Controller

Duties and Responsibilities

• Process vehicle titles and registrations in accordance with state and federal regulations.
• Verify vehicle title documentation for accuracy and completeness.
• Liaise with the DMV, banks, lienholders, and customers to resolve title issues or delays.
• Maintain a clear system for tracking incoming and outgoing title paperwork.
• Ensure timely submission of required documentation to avoid delays in the sales process.
• Assist the sales team in preparing and organizing necessary paperwork for deals and deliveries.
• Keep internal sales progress dashboards and CRM tools accurate and up to date.
• Coordinate with other departments (e.g., production, finance) to ensure all pre-sale and post-sale steps are being completed on schedule.
• Follow up with team members to ensure compliance with required documentation and process standards.
• Support process improvement efforts by identifying areas of delay or miscommunication and proactively recommending solutions.

Required Skills and Abilities

• Minimum 3 years of administrative experience, manufacturing, aerospace, or automotive industry preferred.
• Proficiency in Microsoft Office Suite (especially Excel), Google Workspace, and CRM systems.
• Exceptional attention to detail and organizational skills.
• Strong ability to multitask and manage shifting priorities.
• Excellent communication skills, with a proven ability to follow up and hold others accountable.
• Familiarity with vehicle sales paperwork and customer delivery coordination is highly preferred.
• Self-motivated and dependable.
• Process-oriented and committed to accuracy.
• Comfortable working in a fast-paced, team-driven environment.

Education Background and Experience

• High school diploma or equivalent

Physical Demands (To include but not limited to)

• Prolonged periods of sitting at a desk or workstation.
• Occasional standing or walking within the office or shop, such as attending meetings, retrieving documents, or interacting with customers or employees.
• Occasionally lifting and carrying items, typically weighing up to 10-20 pounds.
• Frequent use of fingers and hands for typing, writing, and operating a computer.
• Using telephones, printers, copiers, and other office tools.
• Frequent need to focus on printed or digital material.
• Reviewing financial documents, schedules, or customer data with accuracy.
• Regular communication with customers, vendors, and team members, either in person, on the phone, or via video conferencing.
• Engaging with customers in person or over the phone, sometimes requiring extended periods of active listening and problem-solving.
• Prolonged exposure to hot or cold temperatures.
• Mild noise from office machines or nearby shop areas if the office is adjacent to the workshop. PPE may be required while walking through the shop.
• Moving around the office or between departments, sometimes requiring the ability to climb stairs.
• Safely operate a motor vehicle.

Benefits Include

• Compensation: Pay is based on experience and qualifications
• Health & Wellness: Health/Dental/Vision/Life/Disability/Aflac available after 60 days
• Retirement: 401(k) with company match after 6 months at next enrollment period
• Paid Time Off: Paid time off and paid holidays
• Additional Perks: Company sponsored events, tool program, merchandise discounts, friendly team environment

Job duties, salary, and benefits are subject to change throughout duration of employment with Velocity.

Velocity is an Equal Opportunity Employer. Velocity does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.