Collections Specialist

Job Description

Position Title: Associate Credit Representative (Hybrid)

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Location: Naperville IL 60563-1198

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Duration: 06 months Contract on W2 (Possible extension)

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Position Description:

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• Job Responsibilities:

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• Contacting customers on past due balances via email and phone.

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• Ability to listen, identify, and document invoicing issues and communicating to internal stakeholders.

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• Need to be able to research and reconcile debit/credits and payments on customer accounts.

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• Need to be able to deal with upset customers in a professional manner.

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• After training, will need to have an internal drive to resolve past due balances without assistance from the Manager.

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Required Skills:

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• Commercial (B2B) Collection Experience required (2-5 years)

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• Background in accounting to support research on debit/credits on customers' accounts.

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• Ability to be self-motivate after training

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• Needs to know Microsoft Excel (basic commands for statement reconciliation)

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• Accounting understanding, Bill Collections

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• Microsoft Outlook Applications

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• Good Communication

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Preferred Skills:

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• SAP experience preferred

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• GetPaid collection experience preferred

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Education/Experience Requirement:

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• 2-5 years collection experience

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Education Preferred:

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• College or 2-5 years' experience

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Technology Requirements:

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• SAP, Excel

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