Job Description
Job Description
Position: Senior End User Computing (EUC) Engineer
Location: All 4/5 days in office
· Muscatine, IA
· Cedartown, GA
· Wayland, NY
· Halifax, PA
· Lakeville, MN
· Lake City, MN
· Mt. Pleasant, IA
Mode-FTE or Contract /C2H
Job Description:
Exp in between 5-10 yrs
Job Summary:
The Senior End User Computing (EUC) Engineer is responsible for designing, implementing, managing, and optimizing the enterprise end-user environment. This includes desktops, laptops, virtual desktops (VDI), software deployment, mobile device management (MDM), and collaboration tools. The role also provides technical leadership, troubleshooting, and guidance to ensure a seamless user experience across the organization.
The ideal candidate will bring deep technical expertise, leadership capabilities, and a focus on continuous improvement in user support and infrastructure automation.
Key Responsibilities:
Operations & Support:
· Handle all simple and complex EUC issues, collaborating with Service Desk and NOC teams.
· Manage endpoint patching, software distribution, driver/BIOS updates, and compliance using tools like SCCM/MECM or Intune.
· Oversee asset lifecycle management – provisioning, maintenance, replacement, and retirement.
· Automate EUC tasks using scripting (PowerShell, Bash) and endpoint management platforms.
· Maintain the EUC infrastructure including physical desktops/laptops, MACs, thin clients, VDI (e.g., Citrix, VMware Horizon), and MDM solutions (e.g., Intune, Workspace ONE).
· Ensure compliance with company policies, regulatory standards (HIPAA, ISO, etc.), and audit requirements.
· Maintain documentation for EUC architecture, SOPs, and support playbooks.
· Collaborate with infrastructure, network, security, and application teams to ensure end-to-end service reliability.
· Support procurement and vendor selection processes for endpoint hardware/software.
Required Qualifications:
· Bachelor’s degree in Computer Science, Information Technology, or equivalent.
· 5–8 years of experience in IT infrastructure with a strong focus on end-user computing.
· Expert-level knowledge of Microsoft Windows OS, Office 365, Active Directory, Group Policy, and Azure AD.
· Strong hands-on experience with SCCM/MECM, Intune, AutoPilot, and mobile device management.
· Experience with VDI technologies like Citrix, VMware Horizon, or AVD.
· Deep understanding of endpoint security practices and solutions.
Preferred Qualifications:
· Certifications: Microsoft Certified: Modern Desktop Administrator Associate, Citrix Certified Associate (CCA-V), ITIL Foundation, CompTIA Security+.
· Experience with macOS and Jamf for Apple device management.
· Familiarity with collaboration tools: Teams, Zoom, Webex.
· Experience with ServiceNow or similar ITSM platforms.
Key Competencies:
· Technical Leadership: Ability to lead EUC projects and mentor others.
· Problem Solving: Deep diagnostic and root-cause analysis capability.
· Communication: Able to explain technical concepts clearly to users and stakeholders.
· Customer Focus: Commitment to delivering a seamless and secure end-user experience.
· Project Ownership: Strong organizational skills to manage multiple ongoing initiatives.
Working Conditions:
· May be required to participate in an on-call rotation or work after-hours for major deployments.
· Occasional travel for remote site support or implementation.
· Physical ability to handle computer equipment as needed.
Company DescriptionK-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.
Why K-Tek
K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".
Vision / Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.
K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.
Company Description
K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.\r\n\r\nWhy K-Tek\r\nK-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".\r\n\r\nVision / Mission\r\nAt K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.\r\n\r\n K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.