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Front Desk Agent at La Quinta Inn & Suites Ft. Lauderdale West

La Quinta Inn & Suites Ft. Lauderdale West
locationTamarac, FL, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job Description

Orange Ave Hospitality Llc in Tamarac, FL is looking for one front desk agent to join our 28 person strong team. We are located on 5070 Fl 7. Our ideal candidate is attentive, motivated, and hard-working.


Job description:

Front Desk Agent

Responsibilities

  • Greet guests upon arrival with a warm, friendly attitude
  • Check guests in and out accurately and efficiently
  • Answer phone calls and assist with guest inquiries, reservations, and requests
  • Handle payments, verify identification, and maintain accurate records
  • Provide information about hotel amenities, local attractions, and directions
  • Communicate effectively with housekeeping and maintenance teams to ensure guest satisfaction
  • Resolve guest concerns promptly and professionally
  • Maintain a clean, organized, and professional front desk area

Qualifications

  • Previous hotel or customer service experience preferred but not required
  • Excellent communication and interpersonal skills
  • Strong attention to detail and ability to multitask
  • Basic computer skills; experience with hotel management systems a plus
  • Flexible schedule — must be available for weekends, holidays, and various shifts
  • Positive attitude and professional appearance


Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by the supervisor.

Job Type: Full-time

Benefits:


  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance


Work Location: In person


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