Job Description
Job Description
Position is located in Dansville, NY.
GENERAL JOB DESCRIPTION
The Heavy-duty Parts Specialist (Front Counter/Service) is a fast-paced environment that provides accurate first-class assistance to Technicians and Service Advisors in person and by telephone. Must have strong verbal and writing skills with the ability to communicate fluently. Familiarity with the automotive/heavy-duty industry to accurately answer questions and satisfy all needs and requirements.
DUTIES & RESPONSIBILITIES
- Order parts with local parts dealers and OEM Dealerships.
- Have strong communication skills
- Attend to all service technicians and service advisor's parts work orders
- Provides clear and accurate estimated time of arrival and any additional information with regard to special-order parts
- Ensures special orders are promptly received and notify internal and external customers accordingly
- Secures return parts, properly tags and sorts parts, and promptly returns to source
- Team-oriented with an energetic positive attitude skill but also be self-motivated to consistently deliver high quality service.
- Maintains parts storage area in a clean and well-organized fashion
EDUCATION & TRAINING
· High school diploma or GED required; post secondary education or coursework desired
KNOWLEDGE & EXPERIENCE
- Parts-provisioning experience in automotive repair environment.
- Strong computer and internet skills (multiple platforms)
SKILLS & ABILITIES
- Unrestricted driver's license and clean driving record
- Strong communication, presentation, and writing skills
WORKING CONDITIONS / WORK ENVIRONMENT
The primary environment is characterized by Inside/Outside Conditions, Varied Temperature Changes, minimal chemical hazards, vibration, dust and vehicle noise.
Company DescriptionFormed in 1999, FleetPride is the largest distributor of truck and trailer parts in the independent heavy-duty aftermarket channel. FleetPride operates over 300 locations in 46 states and carries over 400 nationally-recognized brands. In addition, FleetPride offers in-house remanufactured products such as brake shoes and driveline components. Truck and trailer repair services are also offered at a number of locations under the FleetCare brand.
Company Description
Formed in 1999, FleetPride is the largest distributor of truck and trailer parts in the independent heavy-duty aftermarket channel. FleetPride operates over 300 locations in 46 states and carries over 400 nationally-recognized brands. In addition, FleetPride offers in-house remanufactured products such as brake shoes and driveline components. Truck and trailer repair services are also offered at a number of locations under the FleetCare brand.