Assistant General Manager - TownePlace Suites by Marriott, Westport, MA
Job Description
Job Description
Welcome to TownePlace Suites by Marriott Westport and Lafrance Hospitality!
We are thrilled to announce a new opportunity to join our team as an Assistant General Manager at the TownePlace Suites, Westport, MA.
As an Assistant General Manager, you will play a critical role in ensuring the smooth operations of our hotel. With your engaging personality and passion for hospitality, you will collaborate closely with our General Manager to provide outstanding guest service and maintain the highest standards of excellence.
Located in Town of Westport, our TownePlace Suites offers a warm and inviting atmosphere for both business and leisure travelers. This is an exciting chance to be part of a dynamic team that is dedicated to providing exceptional experiences for our guests.
Responsibilities:
- Manage front office operations, including guest service, room availability, and cost controls
- Lead and motivate team members, providing coaching, training, and help with performance evaluations
- Monitor guest satisfaction and implement improvements to enhance the guest experience
- Ensure compliance with Marriott and Lafrance Hospitality standards
- Collaborate with other departments, such as housekeeping and maintenance, to maintain a seamless operation
Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.
Pay: Salary
Schedule: Weekdays and Weekends
Job Type: Full- Time
Excited about your potential to join our team — please submit your resume for consideration.
Keywords: assistant general manager, hotel assistant general manager, hotel manager, operations manager, guest service manager
Requirements
- Prior hotel experience 1-2 years, preferably in a leadership role
- Front of the house hotel experience
- Strong knowledge of front desk operations or property management
- Detail-oriented with excellent interpersonal and communication skills
- Flexibility to work a variety of shifts, including weekends and holidays
- Marriott, Fosse knowledge is a plus not a requirement
- Passion for hospitality and delivering exceptional guest service
Benefits
- Full Time Benefits offered: Vacation, Sick, Medical, Dental, Holidays & 401K Matching
- DailyPay - Get paid any day!
- Tuition Reimbursement
- An Annual Review Program
- Enjoy Extensive Brand Wide Hotel Room Discounts
- Additional Company Wide Hotel Room Discount Program
- Engage in Fun Company Events & Group Activities
- Mentorship Opportunities Available
- Ample Room for Growth