Job Description
Job Description
Is responsible for maintaining, optimizing, and securing the organization's network infrastructure by ensuring seamless connectivity, resolving network issues, computer issues and implementing best practices for performance and security.
Key Responsibilities
- Assists in developing long-term strategies for network expansion, upgrades, and scalability to support business growth.
- Assists in designing and implementing new network setups, including LAN, WAN, VPN, and wireless networks.
- Monitors network performance to identify potential issues such as bottlenecks, outages, or security breaches.
- Uses network monitoring tools to track bandwidth usage, latency, and other performance metrics and report findings to management.
- Responds to network-related issues, troubleshoot problems, and ensure quick resolution to minimize downtime.
- Documents changes, upgrades, and maintenance procedures for internal reference and compliance purposes.
- Performs routine maintenance tasks, such as updating firmware, applying security patches, and optimizing network devices.
- Other duties: Perform other duties as assigned by leaders
Requirements:
Required Education: Technical Studies
Possible Degrees: Associate's Degree or equivalent technical certification
Other Education: CompTIA Net+, CompTIA A+, other technical certificates
Languages: English & Spanish (Bilingual)
Technical Knowledge and Skills:
- Provide technical support and troubleshooting for hardware, software, and network issues.
- Maintain and optimize IT infrastructure, including servers, workstations, and network devices
- Assist in the installation and configuration of IT systems and applications
- Implement and monitor security measures to safeguard company data
Affirmative action plan/equal employment opportunity (AAP/EEO) statement
It is the policy of IFB to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of this Company to assure that applicants are employed, and that employees are treated during employment, without regard to their race, religion, sex, color, national origin, age or disability.
As a Drug-Free Workplace, we prioritize the safety and well-being of our employees. Applicants selected for hire will be required to pass a pre-employment drug test and background check in accordance with company policy.