Job Description
Job DescriptionDescription:
Position Title: Front Desk Clerk
Reports to: Operations Manager
Location: Minneapolis, MN
Work Schedule: Full-Time, Monday through Friday, 7:00 am to 4:00 pm
FLSA Status: Non-Exempt
Position Summary: Aldevra is currently seeking a qualified Front Desk Clerk to support the United States Department of Agriculture (USDA) in Minneapolis, MN. The ideal candidate will already align with our core values of SOAR (Strong Integrity and Ethics, Outstanding Teamwork, Accountability-Driven and Relentless Pursuit of Quality).
This position is contingent upon contract award.
DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
- Screen visitors and guests by viewing USDA badge identification before granting office access, or by reviewing government furnished lists of expected guests if USDA badge access is unavailable.
- Direct guests and visitors to sign in and sign out to maintain building onsite accountability. Additionally, contract employees shall issue, and track visitors passes.
- Issue and track elevator cards.
- Assign lockers to staff or replace locker batteries and re-set locker codes as necessary.
- Direct screened guests to the appropriate department, conference, and / or meeting room.
- Contact USDA designated contact of associated guests to alert them of their guest arrival.
- Retrieve packages and boxes left outside of the front office doors and sign for packages if mailroom staff are unavailable.
- Route calls or onsite personnel to appropriate USDA personnel member.
- Use a government laptop in accordance with federal information technology rules for official government work including reviewing and responding to email inquiries.
- Keep the front desk neat and organized, aiding in creating a warm environment.
- Update all Minneapolis email addresses and phone number listing, as necessary.
- Ensure emergency binders are updated quarterly.
- Coordinate meeting room reservations and room configurations, as needed.
- Restock the mailroom supplies monthly, restock wipes in open office areas, as needed.
- Provide a requested supply list to the BOD quarterly to replenish supply cabinet.
- Monitor the Minneapolis Facilities email box and route to the appropriate BOD member to address the email and forward building wide email events to the Minneapolis email group, as needed.
- Answer the front desk phone and route to the appropriate USDA point of contact.
- Initiate the Informa Cast announcement system in case of an emergency.
- Replace presidential portraits at the front desk, as needed.
- Update digital signage displays, as needed.
- All other duties as assigned.
About Us
Aldevra was founded in 2009 by current President & CEO Rodney Marshall, a U.S. Marine Corps veteran and minority entrepreneur. The company began by selling foodservice equipment to the federal government and later expanded to include medical equipment and professional services, helping to meet a broader range of customer needs. Today, Aldevra is recognized as a top foodservice equipment dealer in the U.S., specializing in federal government sales while also growing its commercial and e-commerce customer base. Its professional services division provides federal agencies with healthcare professionals, construction and facilities managers and technicians, and administrative support. Whether it's equipment or staffing, Aldevra is committed to delivering high-quality products and timely service at the best value.
Recent accolades include:
- Great Place to Work® 2020, 2021, 2022, 2023, 2024, 2025, 2026
- HIRE Vets Medallion Award 2021, 2023, 2024 and 2025
- VETS Indexes 5-Star Employer for 2024 and 2025 Employer Awards
- Military Friendly® Employer Gold designation 2021,2022,2023,2024, 2025, 2026
- Foodservice Equipment Reports 2023, 2024, 2025 Top Dealer
- Foodservice Equipment & Supplies magazine 2024, 2025 Distribution Giants list
- RATIONAL 2024, 2025 Premium Partner Award
- ENERGY STAR® Partner
- Department of Defense Military Spouse Employment Partnership Small Business Partner
- Army Partnership for Your Success (PaYS) Partner #911
Learn more about us at aldevra.com.
Requirements:
Security Requirements:
- Must be able to obtain PIV badge clearance.
This position requires passing an extensive background check.
Qualifications:
- High school diploma/GED or higher
- Able to lift packages weighing 25lbs or less.
- Valid Real-ID state-issued driver's license
- Excellent verbal communication skills and telephone manner
- Excellent and accurate written communication
- Familiarity with Windows operating systems; online calendars and cloud systems; intermediate to advanced skills Microsoft office products required
- Excellent attention to detail; accurate data entry
- Customer Focused and team-oriented work ethic
- Able to multi-task efficiently and accurately, focusing on quality
Veterans and Military Spouses are encouraged to apply.
We offer you a generous benefits package including:
- Medical, Dental and Vision
- Short Term and Long-Term Disability
- Life Insurance
- Paid Time Off
- Employee 401(k) with company match
- Professional Team Environment
Aldevra is an equal opportunity, E-Verify employer, drug free workplace, and complies with ADA regulations as applicable. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law.