Job Description
Job Description
Title:- R&D IT Site Lead
Duration:- 12+ Month
Pay rate:- $60 - $62/ hr (W2)
Location:- 1405 Xenium Ln N, Suite 150, Plymouth, MN, 55441
Skill:- Infrastructure & Operations Management, Budget Forecasting, Computer System Validation, IQ/OQ
Must have R&D background experience. IT infrastructure and systems
Job Summary:
We are seeking an experienced and highly skilled technical leader to join our team. As the R&D IT Site Leader, you will be responsible for managing the R&D IT operations and serving as the single point of contact (SPOC) for all information technology-related requirements for the site. You will manage a team of FTEs/Partners and be responsible for ensuring the operations of our IT infrastructure, labs, and systems to support the research and development activities of the organization.
Responsibilities:
• Lead the R&D IT operations and serve as the SPOC for all IT-related requirements for the site.
• Manage a team of FTEs and Partners to ensure the smooth operation of our IT infrastructure and systems.
• Provide oversite of the end-user support for laptops, desktops, printers, and other IT-related equipment.
• Ensure efficient onboarding of new employees and ensure their IT needs are met and manage the offboarding/exit process for departing employees.
• Provide L2 network support and telecom, audio/video, and conferencing support.
• Manage asset management, including laboratory tools and applications, and ensure compliance with IT controls.
• Support GxP workstations and IT QA activities, including IQ/OQ and computer system validation.
• Monitor the helpdesk ticketing queue and SLA adherence.
• Provide in-country support for R&D IT tools and applications to external partners and other locations.
• Serve as the SPOC for R&D Partner related requirements.
• Manage local data center support including server/storage, Linux infra, and regular health monitoring, OS patches, and updates.
• Coordinate with multiple stakeholders to consult on new requirements and ensure the smooth operation of our infrastructure and systems.
• Direct backup and restoration, BCP/DRP documentation, and yearly testing.
• Oversee on-premises applications and tools support, including IBM Rational Doors, DCC, PDM Link, license server, and other local applications.
Requirements:
• Bachelor’s degree in computer science, Information Technology, or a related field.
• At least 8 years of experience in IT, with a focus on R&D IT operations and management.
• Proven experience in managing a team of FTEs and CWs.
• Strong knowledge of IT infrastructure and systems, including networking, telecom, audio/video, and conferencing.
• Experience with IT asset management and compliance.
• Strong understanding of GxP workstation and IT QA activities, including IQ/OQ and computer system validation.
• Experience with helpdesk ticketing and SLA adherence.
• Strong knowledge of local data center support, including server/storage, Linux infra, and regular health monitoring, OS patches, and updates.
• Experience with backup and restoration, BCP/DRP documentation, and yearly testing.
• Strong understanding of on-premises applications and tools support.
• Experience with IT procurement and vendor management.
Company DescriptionSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.
Based in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities
Company Description
Select Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.\r\n\r\nBased in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities