Field Service Mechanic

Job Description

Job DescriptionDescription:

Job Details

Job Location: Odessa Branch

Position: Full Time

Education: High School Diploma, 5 years experience in related field

Travel Percentage: Road Warrior

Description

Position Summary

The Field Service Mechanic works as a team member of the Service Department. Our Field Service Mechanics go directly to our customers for installation, repair, and warranty work and other special projects. As a self-starter, employee must be able to communicate clearly and precisely in written and verbal communication. Must be able to fill out daily service reports appropriately to include make, model, serial number, all parts used in repair, and a complete description of diagnosis and repair work done, a key part or specific area of failure for each job or segment, and any comments regarding future maintenance that may be necessary. Requires extensive travel, able to fill out, and submit expense reports weekly. On startup of new equipment, the technician must be able to set up and test for proper operation of the appropriate systems using basic test equipment and procedures and then train customer maintenance staff. The employee must be able to perform most component removal, disassembly, and reconditioning following correct drawings and technical manual procedures. The employee must be able to properly and safely operate all machines marketed and serviced by HFI Arrow Industrial.

Requirements:

Duties and Qualifications

Position Duties and Responsibilities

• Diagnosing mechanical faults on blast machinery, or specialized equipment at customer locations and repairing on site.
• Conducting routine inspections, and adjustments to prevent breakdowns.
• Identifying the root cause of mechanical problems and determining the best course of action to fix them.
• Ordering and installing necessary replacement parts as needed.
• Maintaining detailed service records and reports on repairs performed.
• Communicating with clients to understand equipment issues, provide updates on repairs, and address concerns.
• Following all safety procedures and regulations while working on machinery.
• Regularly traveling to different job sites across Texas to service equipment.
• Report any additional work required on machines to the Service Manager and Customer for proper and safe operation.
• Participate in in-service training programs required to develop skills and knowledge.
• Maintain a clean work area at the customer site, perform and complete work in a neat and orderly manner.
• Conduct yourself in the presence of customers to present the core values at HFI Arrow Industrial.

Qualifications

• 5 years of experience or equivalent.
• Must have basic computer skills.
• Strong understanding of mechanical problems and electrical systems.
• Ability to identify the source of mechanical problems through inspection and testing.
• Critical thinking skills to analyze issues and develop effective solutions.
• Ability to read blue prints and drawings.
• General welding experience
• Valid drivers license.
• Have a basic understanding of OSHA regulations and workplace safety.
• Able to travel with overnight stays.
• Communication skills necessary to work with management, customers, and co-workers.
• Possess the ability and skills to conduct training courses with customers.

Education and/or Experience

• HS Diploma.
• 5 years experience with problem-solving engineering solutions.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations.

Certificates, Licenses, Registrations

No certifications are required however AWS certified welding is a plus

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to sit; use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, twist, crouch, or crawl and smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Driving: Daily short and long distances.
• Travel: Weekly and often on short notice
• Dexterity Ability to grasp and manipulate tools and parts.