Sr. Application Support Engineer (265835)

ASK Consulting

Woodbridge Township, NJ, USA

Published: 6/14/2022

Technology

Full Time

Job Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job title: Sr. Application Support Engineer

Start date: ASAP

End date: 10/10/2025

Work location: 101 S Wood Avenue, Iselin, NJ, 08830

Work schedule: Hybrid (3 days a week onsite)

Pay Rate: $75/hr. to $80/hr. on W2

Job Description:

Providing L1/L2 support coverage.
Resolving user Inquiries and handling Production Incidents, Root cause Analysis.
Experienced with SQL, ETL, Linux, and Windows.
User access reviews, Audit reviews, IDM reviews.
Help in coordinating/Managing DR flips.
Supporting Tidal jobs.
Good to have prior application support experience with any of these. Broadridge apps (Impact, Cognos, BPS, Message Automation), Murex, Smartloan, Loanet.

Skills:

Years of Exp: 10-14 yrs in Application support.
Supporting applications under the Market Operations Support group.
Experience with settlement, collateral, and reg reporting (FI/EQ) and derivatives products.
Working with various vendors to support different applications.
Experience with Broadridge apps (Impact, Cognos, BPS, Message Automation).
Experience with Loanet, Global One application.
Ability to multitask several ongoing issues.
Experienced in Linux, SQL DB.
Strong written and verbal communication skills.
Resolving user queries from business users.
Picking up prod Incidents, Tidal Job failure tickets, troubleshooting them, and resolving them.
Documenting and maintaining support knowledge share on Confluence.
Working on data review by the Audit teams and the IDM team.
Running reports for business users by querying the DB.

Education:

Bachelors in Computer Science, Information Systems, or a similar field.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.