Job Description
Job DescriptionField Service Engineer – Austin, TX AreaLocation: Austin, TX (Field-based within a 50-mile radius)Schedule: Monday–Friday, 8:00 AM – 5:00 PMEmployment Type: Direct HireSalary Range: $60,000 – $85,000 (Depending on Experience)Benefits Overview: This position offers a competitive salary, comprehensive health benefits, paid time off, and opportunities for professional growth in a dynamic, technology-driven environment.Travel: ~75% local travel; occasional travel outside TexasRemote Work: Work from home when not traveling
We’re seeking a highly motivated Field Service Engineer to support customers in the Austin area with installation, maintenance, and optimization of Surface Mount Technology (SMT) automation equipment. This role combines hands-on technical work with remote customer support and offers a dynamic mix of field service and home-based troubleshooting.
Key Responsibilities:
- Install, configure, and start up SMT automation systems
- Perform retrofits, upgrades, and custom modifications
- Diagnose and resolve mechanical, electrical, software, and process issues
- Provide remote and on-site support to minimize customer downtime
- Conduct operator and maintenance training
- Advise on preventive maintenance and process optimization
- Prepare detailed service reports and technical documentation
- Track reliability and contribute to process improvements
- Act as a liaison between customers and engineering teams
- Communicate effectively with technical and non-technical stakeholders
Qualifications:
- Education:
- Bachelor’s degree in Mechanical, Electrical, or related Engineering field preferred
- Experience:
- Prior experience with SMT automation equipment (preferred)
- Strong diagnostic and repair skills in mechanical and electrical systems
- Technical Proficiency:
- Ability to read electrical schematics and mechanical drawings
- Familiarity with mechatronic systems and Windows-based environments
- Soft Skills:
- Excellent problem-solving and communication skills
- Self-starter with the ability to work independently and travel extensively