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Community Partner (Inside Medicare Sales) CalOptima CalOptima Health is seeking a highly motivated Community Partner (Inside Medicare Sales) to join our team. The Community Partner (Inside Medicare Sales) will perform telemarketing and appointment setting tasks associated with obtaining new members in the OneCare program by making outbound calls to prospective members, participating providers, community-based organizations and government agencies. The incumbent will assist in enrolling new members, which will include the explanation of the OneCare benefits and coordination of services regarding Medicare and Medi-Cal services for individuals within these populations. The incumbent will perform outreach activities and attend cultural events and fairs within Orange County in conjunction with the Sales and Marketing departments. The incumbent will facilitate appointment setting and enrollment activities with members and OneCare Community Partners in a timely, professional and courteous manner. Position Information: 
<ul>
<li>Department: OneCare Sales &amp; Marketing </li>
<li>Salary Grade: 306 - $58,205 - $90,217 ($27.98 - $43.3736) </li>
<li>Work Arrangement: Full Office </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>95% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Provides assistance and education to potential members regarding OneCare program for enrollment purposes.</li>
<li>Prepares and conducts telemarketing presentations to potential members and community agencies.</li>
<li>Maintains documentation of member cases within the FACETS system.</li>
<li>Conducts targeted outreach and training to community-based organizations, health networks, vendors, members and providers.</li>
<li>Performs outreach to potential members and provides them with information about OneCare at cultural events and fairs. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned.</li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>High school diploma or equivalent PLUS 3 years of experience working with the needs of persons with disabilities in an enrollment capacity required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed below may also be qualifying. </li>
<li>Valid driver's license and vehicle, an acceptable driving record and current auto insurance or other approved means of transportation, will be required for work away from the primary office 50% of the time or more.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>1 year of phone experience in a sales environment. </li>
<li>Experience in Medicare Sales as an agent or broker. </li>
<li>Experience working with people in a customer or member service capacity. </li>
<li>HMO, Medi-Cal/Medicaid and health services experience. </li>
<li>Contact informational systems experience. </li>
<li>Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Russian, Spanish, Vietnamese).</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>Possession of an active California Department of Insurance (DOI) license required or must be obtained within 60 calendar days from the start date of employment. </li>
<li>DOI license renewal every 2 years is required. </li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6372564&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 22, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6372564" target="_blank">https://jobs.caloptima.org/jobs/community-partner-inside-medicare-sales-505-city-parkway-west-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-a301c61328f60e4ea08d226efa24dee8

Community Partner (Inside Medicare Sales)

Customer Service Coordinator (Medi-Cal Customer Service) CalOptima CalOptima Health is seeking a highly motivated Customer Service Coordinator (Medi-Cal Customer Service) to join our team. The Customer Service Coordinator (Medi-Cal Customer Service) will be responsible for providing quality service to members, conducting member-focused research and assisting with other call center activities. The incumbent will coordinate members' health care needs by engaging with health networks, providers and other CalOptima Health departments. The incumbent will remain current on the latest information about CalOptima Health's member benefits, policies and procedures in order to provide accurate information/case resolutions to members. Position Information: 
<ul>
<li>Department: CS - Medi-Cal Call Center </li>
<li>Salary Grade: 303 - $51,744 - $72,441 ($24.88 - $34.8274) </li>
<li>Work Arrangement: Partial Telework **This position is eligible for telework in California.** </li>
</ul>
<ul>
<li>Duties &amp; Responsibilities:</li>
</ul>
<ul>
<li>95% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Coordinates and handles case load, researches and ensures cases are resolved within departmental and regulatory standards.</li>
<li>Maintains documentation of member cases in CalOptima Health's system.</li>
<li>Provides assistance and education to members regarding benefits, health coverage and continuity of care issues.</li>
<li>Initiates referrals to both internal and external care management departments and other government or outside agencies.</li>
<li>Assesses members' concerns to identify health care issues and facilitates an appropriate resolution.</li>
<li>Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes, helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services.</li>
<li>Identifies cases needing case management or escalation to a supervisor, manager, or director and routes according to established guidelines.</li>
<li>Provides input towards developing, maintaining and updating training documents and desktop procedures as needed.</li>
<li>Handles escalated member and provider calls as needed. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned.</li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>High school diploma or equivalent PLUS 2 years of experience as a call center agent or customer/member service in a health care setting or managed care plan required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.</li>
<li>Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Russian, Spanish, Vietnamese) required.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>Associate's degree in health care administration or related field.</li>
<li>1 year of experience handling health care coordination/casework in a customer/member service capacity.</li>
<li>Experience in Health Maintenance Organization (HMO), Medi-Cal/Medicaid and Health Services.</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6374315&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 23, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6374315" target="_blank">https://jobs.caloptima.org/jobs/customer-service-coordinator-medi-cal-customer-service-505-city-parkway-west-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-8512a2f9aba4ba44a98c4aa03571e9ea

Customer Service Coordinator (Medi-Cal Customer Service)

TITLE: State Specialist Disaster Health and Wellness Chief&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
DEPARTMENT: Community Resource Development (CRD)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
REPORTS TO: Assistant Extension Administrator
EFFECTIVE DATE: Position will remain open until filled
EMPLOYMENT STATUS: Full-Time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp;
EMPLOYMENT CLASSIFICATION: Exempt

PRINCIPAL PURPOSE OF JOB: As the Extension State Specialist for Disaster Health and Wellness Chief, you will be responsible for leading and coordinating disaster health and wellness programs within the extension services of your state. Your primary role will be to develop and implement strategies to promote community resilience, emergency preparedness, and overall well-being in the face of disasters and emergencies.
ESSENTIAL JOB FUNCTIONS:&nbsp;
<ul>
<li>Develop, implement, and oversee disaster health and wellness programs in collaboration with extension agents, community organizations, and relevant stakeholders.</li>
<li>Stay updated on current research, best practices, and emerging trends in disaster health and wellness to inform program development.</li>
<li>Provide leadership and guidance to extension agents and other staff members involved in disaster health and wellness initiatives.</li>
<li>Create or research best practices into educational materials that extension staff may implement or utilize for programming.</li>
<li>Create educational programming the comes from growing food from controlled environments; working and building collaboration with other extension nutrition expertise and programs to combat health disparities within marginalized communities.</li>
<li>Create recipes, fax sheets, and publications revolving from the variety of area foods KSU grows.</li>
<li>Conduct educational workshops, training sessions, and public presentations to raise awareness about disaster health and wellness topics.</li>
<li>Develop educational materials, resources, and tools to support community members in preparing for, responding to, and recovering from disasters.</li>
<li>Foster partnerships with local, state, and federal agencies, as well as community organizations, to promote collaboration and maximize the impact of disaster health and wellness efforts.</li>
<li>Conduct needs assessments to identify the specific disaster health and wellness challenges and priorities within different communities.</li>
<li>Analyze data and information gathered through assessments to inform the development of targeted intervention strategies and programs.</li>
<li>Collaborate with extension agents, researchers, and subject matter experts to develop comprehensive disaster health and wellness plans.</li>
<li>Provide training and capacity-building opportunities to extension agents, community leaders, and other stakeholders to enhance their knowledge and skills in disaster health and wellness.</li>
<li>Develop and deliver train-the-trainer programs to ensure the sustainability and scalability of disaster health and wellness initiatives.</li>
<li>Foster a culture of continuous learning by organizing conferences, webinars, and workshops to disseminate information and share best practices.</li>
<li>Establish evaluation frameworks and metrics to assess the effectiveness and impact of disaster health and wellness programs.</li>
<li>Collect and analyze data to evaluate program outcomes and identify areas for improvement.</li>
<li>Prepare reports and presentations summarizing program activities, achievements, and future recommendations for stakeholders and funders.</li>
</ul>
OTHER DUTIES:&nbsp;The position will conduct other duties as required.
QUALIFICATIONS:&nbsp;
<ul>
<li>Master’s degree in public health, emergency management, community health, or a related field required. A Ph.D. degree is preferred.</li>
<li>Extensive experience in disaster health and wellness, emergency preparedness, or a related field.</li>
<li>Knowledge of public health principles, community engagement strategies, and disaster response and recovery processes.</li>
<li>Strong leadership skills with the ability to motivate and inspire teams.</li>
<li>Excellent communication and presentation skills to effectively convey information to diverse audiences. Proficiency in data analysis and program evaluation techniques.</li>
<li>Ability to establish and maintain effective partnerships and collaborations with various stakeholders.</li>
<li>Flexibility to travel within the state and work evenings or weekends as needed.</li>
</ul>
Licensing and Certifications: None
PHYSICAL REQUIREMENTS:&nbsp;
<ul>
<li>Work is normally performed in a typical interior/office work environment. No or very limited physical effort required. No or very limited exposure to physical risk.</li>
</ul>
The College of Agriculture, Community, and the Sciences strives for inclusive excellence and is interested in qualified candidates who can contribute to this effort through their research, teaching, and/or Extension programs.
KENTUCKY STATE UNIVERSITY is an Equal Opportunity Employer
The functions, qualifications, knowledge/skills, and physical requirements listed in this job description represent the essential duties of the job, which the incumbent must be able to perform either with or without reasonable accommodation. The Job Functions listed do not necessarily include all activities that the individual may perform.

State Specialist Disaster Health and Wellness Chief

Ready to build the future with AI?&nbsp;
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s <a href="https://www.genpact.com/gigafactory" target="_blank">AI Gigafactory</a>, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to <a href="https://media.genpact.com/2025-02-05-Genpact-Accelerates-Innovation-through-Service-as-Agentic-Solutions" target="_blank">agentic AI</a>, our breakthrough solutions tackle companies’ most complex challenges.&nbsp;
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.&nbsp;
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at <a href="http://www.genpact.com/" target="_blank">genpact.com </a>and on <a href="https://www.linkedin.com/company/genpact/mycompany/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/genpact" target="_blank">X</a>, <a href="https://www.youtube.com/user/GenpactLtd" target="_blank">YouTube</a>, and <a href="https://www.facebook.com/ProudToBeGenpact/" target="_blank">Facebook</a>.&nbsp;

Inviting applications for the role of Principal Consultant - Technical Lead (Java/BPM/Middleware)
Skills – Headstrong Services LLC seeks Principal Consultant - Technical Lead (Java/BPM/Middleware)&nbsp;(multiple positions) in New York, NY to be responsible for technical delivery of IBM BPM, Java/J2EE, and Middleware technologies development projects using Agile methodology. Manage Level 2 and Level 3 support for implemented projects. Analyze requirements, identify various components or sub-components to be developed, and identify all internal/external interfaces for data exchange. Define technical design, effort estimations, coding, testing, debugging, and document solutions that are required to full the project requirements. Drive Business Process Management ensuring automation of processes work as per defined requirements and service level agreements. Responsible for process modeling, implementation, integration of technologies, performance tuning, improvements, and maintenance. Responsible for estimates for any new enhancements or extensions, provide solutions for identifying gaps, and identify opportunities to improve systems and architecture by working with teams. Coordinate technical development activates., Evaluate and report performance of the project. Provide technical direction and supervision to offshore team, review their deliverables, and keep track of progress. Ensure all issues or risks identified are resolved or mitigated. Participate in daily scrum calls. Participate in the creation of user stories, feasibility analysis, effort estimation, and prioritization of change requests. Participate in the daily team calls and provide update to servicing project manager for incidents. Coordinate with deployment teams and other related groups for successful rollout of new system/component in production. Coordinate with end users for User Acceptance Testing and obtain sign-off.
Education – Position requires a Bachelor’s degree in an Engineering (all), Computer Science, Technology or related field and five (5) years of progressively responsible post-Bachelor’s degree experience in the job offered, or related occupation. Foreign degree equivalents are acceptable. Position headquartered in New York, NY with placement at project sites nationally within the United States with no additional travel required. $152,859 to $160,501 per year.
Please send resume and cover letter to:
<a href="mailto:Talent.Recruitment@genpact.com" target="_blank">Talent.Recruitment@genpact.com</a>
Indicate job code “HSPCTLJBMNY0525” when applying.

Why join Genpact?&nbsp;
<ul>
<li>Lead AI-first transformation – Build and scale AI solutions that redefine industries </li>
<li>Make an impact – Drive change for global enterprises and solve business challenges that matter </li>
<li>Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills </li>
<li>Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace </li>
<li>Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build </li>
<li>Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress&nbsp;</li>
</ul>
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.&nbsp;&nbsp;
Let’s build tomorrow together.&nbsp;

The approximate annual base compensation range for this position is $152,859 to $160,501. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

“Los Angeles, California based candidates are not eligible for this role.&nbsp;


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.&nbsp;
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Principal Consultant - Technical Lead (Java/BPM/Middleware) - Multiple Positions

Ready to build the future with AI?&nbsp;
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s <a href="https://www.genpact.com/gigafactory" target="_blank">AI Gigafactory</a>, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to <a href="https://media.genpact.com/2025-02-05-Genpact-Accelerates-Innovation-through-Service-as-Agentic-Solutions" target="_blank">agentic AI</a>, our breakthrough solutions tackle companies’ most complex challenges.&nbsp;
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.&nbsp;
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at <a href="http://www.genpact.com/" target="_blank">genpact.com </a>and on <a href="https://www.linkedin.com/company/genpact/mycompany/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/genpact" target="_blank">X</a>, <a href="https://www.youtube.com/user/GenpactLtd" target="_blank">YouTube</a>, and <a href="https://www.facebook.com/ProudToBeGenpact/" target="_blank">Facebook</a>.&nbsp;

Inviting applications for the role of Senior Principal Engineer
Skills – Genpact LLC seeks Senior Principal Engineer (multiple positions) in New York, NY to provide leadership in product development, issue resolution, meeting product objectives, and best practices development. Drive the entire tech stack from low-level database operations to front end development to improve and maintain the platform. Improve the value delivered to clients by maximizing the ease and speed of software deployment. Define the system architecture, own and implement specific components, and collaborate closely with product owners and other development team members to define the scope of the product. Drive crossfunctional resource interactions to accomplish project objectives. Design and develop risk Canvas application and its module to meet unique industry requirements. Write high-quality, efficient, and testable code in Java and other object-oriented languages. Mentor other developers as required and contribute to planning, design, implementation, testing, operations, and process improvement as a member of a Scrum team. Engage in and drive development for the analytics, surveillance, and data processing within the product. Grow the business through creating groundbreaking technical solutions to maintain and grow client base. Utilize technical solutions to transform and analyze large data sets and leverage expertise in Cloud, Big Data, data storage and retrieval, methods of analysis and statistical calculation, optimization, and algorithm design and implementation. Operate in an Agile and Scrum environment and participate in the complete product development lifecycle of successfully launched applications. Build rich data-driven web applications and Micro service architecture. Utilize full stack skills in Amazon Web Services, Java, Spring Framework, Hadoop, Spark, and front end technologies like AngularJs, CSS, etc. Conduct end-to-end performance tuning. Design, implement, and enhance distributed parallel data analytics software for AML tool suite. Configure and maintain Hadoop-based platforms for Big Data parallel processes. Deploy advanced techniques of indexing, caching, estimating, etc. to improve code efficiency. Gather and sequence business and technical requirements and integrate designed data analytics into a larger software ecosystem. Analyze complex technical solutions in the AML/KYC/EDD domain and keep abreast of new methods, frameworks and languages to ensure optimal solutions. Utilize multiple sources of information including broader stakeholder views to develop solutions and recommendations.
Education – Position requires a Bachelor’s degree in Sciences (all), Computer Science, Mathematics, Information Technology, or related field and 3 years of experience in the job offered or related occupation. Any combination of education and experience as equivalent to a U.S. Bachelor’s degree as determined by a recognized credential evaluation service is also acceptable. Foreign degree equivalents are acceptable. Position also requires 2 years of experience in a technical leadership role; 2 years of experience in AWS or Google Cloud; and 2 years of experience in developing Big Data and ETL solutions. Position headquartered in New York, NY with placement at project sites nationally within the United States with approximately 15% of travel required. $151,819 - $159,409 per year.
Please send resume and cover letter to:
<a href="mailto:Talent.Recruitment@genpact.com" target="_blank">Talent.Recruitment@genpact.com</a>
Indicate job code “GSPENY0425” when applying.

Why join Genpact?&nbsp;
<ul>
<li>Lead AI-first transformation – Build and scale AI solutions that redefine industries </li>
<li>Make an impact – Drive change for global enterprises and solve business challenges that matter </li>
<li>Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills </li>
<li>Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace </li>
<li>Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build </li>
<li>Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress&nbsp;</li>
</ul>
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.&nbsp;&nbsp;
Let’s build tomorrow together.&nbsp;

The approximate annual base compensation range for this position is $151,819 - $159,409. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

“Los Angeles, California based candidates are not eligible for this role.&nbsp;


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.&nbsp;
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.&nbsp; &nbsp;

Senior Principal Engineer (multiple positions)

Ready to shape the future of work?&nbsp;
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s <a href="https://www.genpact.com/gigafactory" target="_blank">AI Gigafactory</a>, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to <a href="https://media.genpact.com/2025-02-05-Genpact-Accelerates-Innovation-through-Service-as-Agentic-Solutions" target="_blank">agentic AI</a>, our breakthrough solutions tackle companies’ most complex challenges.&nbsp;
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.&nbsp;
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at <a href="http://www.genpact.com/" target="_blank">genpact.com </a>and on <a href="https://www.linkedin.com/company/genpact/mycompany/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/genpact" target="_blank">X</a>, <a href="https://www.youtube.com/user/GenpactLtd" target="_blank">YouTube</a>, and <a href="https://www.facebook.com/ProudToBeGenpact/" target="_blank">Facebook</a>.&nbsp;
Inviting applications for the role of Senior Consultant-Healthcare Transformation Services.
Skills – Genpact LLC seeks Senior Consultant-Healthcare Transformation Services (multiple positions) in New York, NY to be responsible for driving Enterprise Initiative projects for clients across multiple departments and ensure timely execution of the projects. Responsible for project management, process diagnostics, issue escalation, transition/ handover planning, and driving process improvement and efficiencies using Project Management, LEAN, and Six Sigma tools and methodologies. Create and maintain the process project work plan. Keep the project initiatives on track, escalating issues and overdue tasks (verbally and in writing) when appropriate. Facilitate meetings, including process design sessions. Responsible for deliverables management, resource management, and client management (including business development and providing updates to client leadership). Work with cross-functional matrixed project environment and multiple domains processes, vendors, and teams to share the process impacts and remediation and execution of the project. Coordinate with Genpact’s Digital Consulting leaders and partners to position and sell Genpact’s Digital and Technology service offerings through client discussions, project deals, proposals, and other pre-sales activities by participating in client and sales discussions. Enrich Genpact’s knowledge management repository by collating and sharing best practices, whitepapers, project templates, and assessment frameworks from successful engagements.
Education – Position requires a Master’s degree in Engineering (all), Computer Science, Sciences, Business Administration, Mathematics, or related field and 2 years of experience in the job offered, a related software engineering, computer programmer, or systems analyst position, or related occupation. Alternatively, a Bachelor’s degree in Engineering (all), Computer Science, Sciences, Business Administration, Mathematics, or related field and 5 years of progressively responsible post-Bachelor's experience in the job offered, a related software engineering, computer programmer, or systems analyst position, or related occupation is also acceptable. Foreign equivalent degrees are acceptable. Position headquartered in New York, NY with placement at project sites nationally within the United States with approximately 15% of travel required. $159,682 to $167,673 per year.
Please send resume and cover letter to:
<a href="mailto:Talent.Recruitment@genpact.com" target="_blank">Talent.Recruitment@genpact.com</a>
Indicate job code “GSCHTSNY0225” when applying.
Why join Genpact?&nbsp;
<ul>
<li>Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation </li>
<li>Make an impact – Drive change for global enterprises and solve business challenges that matter </li>
<li>Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities </li>
<li>Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day </li>
<li>Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress&nbsp;</li>
</ul>
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.&nbsp;
Let’s build tomorrow together.&nbsp;
&nbsp;The approximate annual base compensation range for this position is $159,682 to $167,673. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity
“Los Angeles, California based candidates are not eligible for this role.&nbsp;
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.&nbsp;&nbsp;
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.&nbsp;

Senior Consultant-Healthcare Transformation Services - Multiple Positions

Ready to shape the future of work?&nbsp;
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s <a href="https://www.genpact.com/gigafactory" target="_blank">AI Gigafactory</a>, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to <a href="https://media.genpact.com/2025-02-05-Genpact-Accelerates-Innovation-through-Service-as-Agentic-Solutions" target="_blank">agentic AI</a>, our breakthrough solutions tackle companies’ most complex challenges.&nbsp;
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.&nbsp;
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at <a href="http://www.genpact.com/" target="_blank">genpact.com </a>and on <a href="https://www.linkedin.com/company/genpact/mycompany/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/genpact" target="_blank">X</a>, <a href="https://www.youtube.com/user/GenpactLtd" target="_blank">YouTube</a>, and <a href="https://www.facebook.com/ProudToBeGenpact/" target="_blank">Facebook</a>.&nbsp;

Inviting applications for the role of Project Manager.
Skills – Genpact LLC seeks Project Manager (multiple positions) in New York, NY to develop detailed project schedules, project estimates, resource plans, and status reports for technical projects related to data support systems across applications and technologies (e.g. Java, Informatica, ETL, Big Data, Hadoop, etc.). Track key project milestones and adjust project plans or resources to meet needs of customers. Establish and implement project management processes and methodologies to ensure projects are delivered on time and within budget, as well as that they adhere to high-quality standards and meet customer expectations. Report on project progress throughout the project lifecycle. Obtain business and information technology sponsor approvals and coordinate the resources necessary to successfully complete the project. Communicate major milestones and identify potential project risks. Conduct regular status meetings to review project activities and manage prioritization procedures. Set and manage client expectations, escalated issues and changes. Measure progress toward goals and revise project objectives. Document change control procedures. Evaluate the impacts and risks of changes from multiple perspectives, assign tasks that are necessary to reduce or eliminate those considerations, determine tentative implementation dates, and tabulate results of the implementation. Develop methods to measure customer satisfaction and obtain feedback at critical milestones and project completion to ensure that project efforts meet customer expectations for time, cost, and results. Anticipate and identify tasks required to support change processing including performing change impact analysis, assigning tasks to project team members, communicating complex issues, verifying that tasks are completed, and reviewing implementation status. Responsible for changes to applications software and systems environments to ensure that changes to the environment have been properly analyzed and adequately coordinated and do not adversely impact the company’s ability to meet published customer service level agreements. Contribute to implementation success and technical system stability by using change methodologies that ensure the reliability of business and operations information management systems. Manage the creation and application of project control techniques that reduce risk from changing technological infrastructure hardware, automation, systems software, or applications systems. Manage the most complex and strategic projects under minimal to no supervision. Responsible for planning of resources for tasks, allocation, estimation, scheduling, and risk management. Responsible for budget management, including costing, tracking of status, and resolving cost issues. Ensure projects and products are supportable and sustainable in production.
Education – Position requires a Master's degree in Engineering (all), Business Administration, Computer Science, Information Technology, or related field. As an alternative, a Bachelor’s degree in Engineering (all), Business Administration, Computer Science, Information Technology, or related field and 5 years of progressively responsible post-Bachelor's experience in the job offered or related occupation is also acceptable. Foreign equivalent degrees are acceptable. Position headquartered in New York, NY with placement at project sites nationally within the United States with approximately 25% of travel required. $155,542 to $163,321 per year.
Please send resume and cover letter to:
<a href="mailto:Talent.Recruitment@genpact.com" target="_blank">Talent.Recruitment@genpact.com</a>
Indicate job code “GPMNY0125” when applying.

Why join Genpact?&nbsp;
<ul>
<li>Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation </li>
<li>Make an impact – Drive change for global enterprises and solve business challenges that matter </li>
<li>Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities </li>
<li>Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day </li>
<li>Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress&nbsp;</li>
</ul>
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.&nbsp;
Let’s build tomorrow together.&nbsp;
&nbsp;The approximate annual base compensation range for this position is $155,542 to $163,321. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

“Los Angeles, California based candidates are not eligible for this role.&nbsp;
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.&nbsp;&nbsp;
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.&nbsp;
 &nbsp;

Project Manager (multiple positions)

<h3>Job Description</h3>
Job Description
AMT Travel, part of the Travel Leaders Network, has been in the travel business for over 39 years! Our team of experienced and professional Travel Advisers assist travelers with both international and domestic leisure air, car, tour, cruise, vacation packages and custom FIT reservations. We are looking for full time, experienced and enthusiastic Travel Adviser to join our team.
What you will do:
AMT Travel is seeking a Travel Agent who can provide services and sells domestic and international airline tickets, car rental, hotel, cruises, vacation packages and travel insurance to Leisure Travel Clients/Customers through an in-bound telephone environment.
In this position, you will have the opportunity to:
<ul>
<li>Determines customer needs based on individual consultation and emphasizes preferred vendors as appropriate.</li>
<li>Consummates sales by making necessary travel arrangements and advises Leisure travelers/arrangers of various travel information including cancellation/change penalties, schedules, and fares.</li>
<li>Receives, investigates, and provides timely resolution to travel problems and issues.</li>
<li>Certified Travel Counselor designation, college level coursework, technical school, or related work experience.</li>
<li>Experience as a lead/senior travel agent.</li>
<li>Computerized reservation system equipment</li>
</ul>
How you will benefit:
Our AMT Travel Agents earn a competitive hourly rate based on experience.
<ul>
<li>Full time, paid training</li>
<li>Work days are Monday thru Friday</li>
<li>Excellent and comprehensive benefits packages are just another reason to work for the AMT Travel Team. Benefits include:</li>
</ul>
<ul>
<li>401k Match</li>
<li>Medical</li>
<li>Dental</li>
<li>Paid Holidays</li>
</ul>
Qualifications
We’re looking for candidates who:
<ul>
<li>Have a high school diploma or equivalent</li>
<li>Have 5 years minimum experience as a travel agent.</li>
<li>Extensive travel agent experience with emphasis on domestic and international airline transactions done through the Sabre Computer Reservation System (CRS) and auto-faring of transactions.</li>
</ul>
<ul>
<li>Car, Hotel, and Insurance knowledge</li>
<li>Tourism nomenclature</li>
<li>Cruise knowledge</li>
<li>Tour and FIT knowledge</li>
<li>Plan and book complex international and domestic itineraries, hotel, car, and rail reservations</li>
</ul>
<ul>
<li>Meet or exceed established performance, production, and quality standards</li>
<li>Review all fare options, and provide enhancements to the basic travel purchase, including hotels and cars</li>
<li>Perform basic mathematical skills including percentages</li>
<li>Communicate effectively in the work environment and with the public</li>
<li>Plan and organize with attention to detail and accuracy throughout the selling/servicing process</li>
<li>Work in a team environment to promote member/customer satisfaction</li>
<li>Learn and use a variety of travel-related information including geography and travel resource material</li>
<li>Work independently with minimal supervision</li>
<li>Offer advice on the destination and be knowledgeable about making transportation and accommodation requests</li>
</ul>
<ul>
<li>Keep up to date of developments in foreign countries that may influence travel arrangements or make a destination unsafe</li>
<li>Be knowledgeable about passport and visa requirements for international travelers</li>
<li>Familiarity with the internet</li>
<li>Be knowledgeable about Travel Entry Requirements and Protocols for Domestic and International Destinations</li>
<li>Ability to troubleshoot minor computer issues.</li>
<li>Desire and capability to work in person in an office.</li>
</ul>
What it’s like to work for us:
We serve our clients by making their satisfaction our highest priority. We do what’s right by sustaining an open, honest, and ethical work environment. We lead in everything we do by offering best-in-class products, benefits, and services. And we value our employees by seeking the best talent, rewarding high performance, and holding ourselves accountable.
All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, and realizing our differences makes us stronger.
Job Type: Full-time
Benefits:
<ul>
<li>401(k)</li>
<li>Dental Insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>FAM Allowance</li>
<li>Paid Holidays</li>
</ul>
Schedule:
<ul>
<li>8-hour shift Monday thru Friday</li>
</ul>
Supplemental pay types:
<ul>
<li>Bonus pay</li>
</ul>
Experience:
<ul>
<li>Sabre CRS system: 3 years (Required)</li>
<li>Travel Agent: 3 years (Required)</li>
<li>Background check required</li>
</ul>
Work Location: West Covina, CA or remote
Company DescriptionWe are full service luxury travel company. We also have corporate travel. Very family oriented office. 
<h3>Company Description</h3>
We are full service luxury travel company. We also have corporate travel. Very family oriented office.

Travel Agent

<h3>Job Description</h3>
Job DescriptionDescription:
We are health care innovators, problem solvers, and bridge builders for better health. DOCS Health delivers comprehensive direct and on-location comprehensive health services across many sectors. Improving health outcomes for schools, the military, government agencies, correctional facilities and corporations around the world is our mission. We provide solutions that remove barriers, add value, and provide access to high-quality care.
 
We are seeking a highly organized and detail-oriented Travel Scheduling Agent to join our team. As a Travel Scheduling Agent, you will be responsible for managing all aspects of travel arrangements for our clients, including flights, accommodations, ground transportation, and other travel-related services. The ideal candidate will have experience using Concur or other travel management software, as well as exceptional communication and customer service skills.
 
Responsibilities:
<ul>
<li>Manage and book all aspects of travel arrangements for clients, including flights, accommodations, ground transportation, and other travel-related services.</li>
<li>Utilize Concur to ensure all travel arrangements meet company policies and procedures.</li>
<li>Monitor flight itineraries and make necessary changes to ensure timely and efficient travel.</li>
<li>Provide exceptional customer service to clients, addressing any questions or concerns they may have regarding their travel arrangements.</li>
<li>Maintain accurate records of all travel bookings, expenses, and reimbursements.</li>
<li>Audit time and expenses into company software and make necessary corrections as needed.</li>
<li>Research and recommend cost-effective travel options to clients.</li>
<li>Stay up to date on travel industry trends and changes in regulations to provide clients with the most current information.</li>
<li>Communicate with vendors to ensure clients' needs are met during travel.</li>
</ul>
Requirements:
<ul>
<li>Minimum of 1 years proficiency in Microsoft Office Suite</li>
<li>Preferred experience managing travel arrangements in a corporate setting</li>
<li>Exceptional attention to detail and organizational skills</li>
<li>Excellent communication and customer service skills</li>
<li>Ability to work independently and prioritize tasks in a fast-paced environment</li>
<li>Familiarity with travel regulations and industry trends</li>
<li>Ability to work night and weekends as needed</li>
</ul>
 
With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we’ve set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models.
Join our team, and become a part of a bridge for better health.
________________________________________
If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.
DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

Travel Scheduling Agent

<h3>Job Description</h3>
Job Description
FAST LANE LUXURY TRAVEL, LLC is in search of a travel professional with an understanding of the Luxury Travel market. This individual must have at least 3 years of experience in catering to affluent travelers and understand the nuances these veteran travelers expect when making their reservations. He or she should be well versed in the technology of the travel industry and have a laser focus on attention to detail.
This veteran self- starter can adapt to a variety of changing circumstances and can manage the occasional corporate client. This professional has a command of speaking and writing of the established English language, and projects a verbal self-confidence while discussing worldwide geography, destinations, or unique travel opportunities that become available.
S/he must understand the nature of putting the customer first, anticipate their desires and have the ability to provide venues for them.
The successful candidate will have a working knowledge of the Amadeus Platform and will work to support the Manager of Fast Lane Luxury Travel, LLC. as well as the staff and management of our Luxury Tour Operator, Fast Lane Travel, Inc.
Remuneration is dependent on the experience and skill set and proven track record. Starting range is $18&nbsp;- $22 per hour, based on vetting,&nbsp;90-day probationary period, and subsequent review for a compensation increase and performance bonus.
Please send your resume to: <a href="mailto:info@fastlanetravel.com" target="_blank">info@fastlanetravel.com</a> with "I'm ready to work" in the subject line.&nbsp;

22,413 travel-agent Jobs