<p>&lt;b&gt;The work we do matters!&lt;/b&gt;&lt;br&gt;&lt;br&gt;&lt;b&gt;Hiring Agency:&lt;/b&gt;&lt;br&gt;Health &amp; Human Services - Agency 25&lt;br&gt;&lt;br&gt;&lt;b&gt;Location: &lt;/b&gt;&lt;br&gt;Nebraska State Office Building - Lincoln&lt;br&gt;&lt;br&gt;&lt;b&gt;Hiring Rate:&lt;/b&gt;&lt;br&gt;$23.779&lt;br&gt;&lt;br&gt;&lt;b&gt;Job Posting:&lt;/b&gt;&lt;br&gt;JR2024-00008214 Long-Term Care Regional Ombudsman (Open)&lt;br&gt;&lt;br&gt;&lt;b&gt;Applications No Longer Accepted On &lt;/b&gt;(If no date is displayed, job is posted as open until closed):&lt;br&gt;08-23-2024&lt;br&gt;&lt;br&gt;&lt;b&gt;Job Description:&lt;/b&gt;&lt;br&gt;DHHS, Division of Medicaid and Long-Term Care is looking for the next Long-Term Care Regional Ombudsman.&lt;br&gt;&lt;br&gt;The Southeast Nebraska Long-Term Care Regional Ombudsman serves as an advocate and mediator for residents of long-term care facilities, ensuring their rights are upheld and their well-being is protected. This position involves investigating complaints, providing education and support to residents and their families, and collaborating with stakeholders to improve the quality of long-term care. This position focuses on the southeastern portion of Nebraska encompassing sixteen counties.&lt;br&gt;&lt;br&gt;&lt;b&gt;Why We Want You:&lt;/b&gt;&lt;br&gt;&lt;br&gt;We seek your expertise, positive energy, and drive to succeed for this great state as we work to elevate the expectations Nebraskans have of their government.&lt;br&gt;&lt;br&gt;&lt;b&gt;What You'll Get From Us:&lt;/b&gt;&lt;br&gt;&lt;br&gt;In return for your skilled work, DHHS offers a generous compensation and benefits package. Please reference the Benefits link at the end of the job description.&lt;br&gt;&lt;br&gt;&lt;b&gt;Why work for the Nebraska Department of Health and Human Services?&lt;/b&gt;&lt;br&gt;&lt;br&gt;The work we do matters greatly-to us and to the citizens of the great state of Nebraska. We care for and are passionate about supporting them. If your goal is to build a career that makes a difference in communities across the state, consider joining the dedicated team at the Department of Health and Human Services&lt;br&gt;&lt;br&gt;&lt;b&gt;Examples of Work&lt;/b&gt;&lt;br&gt;&lt;br&gt;Responsibilities include:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Serve as the Southeast Nebraska Long-Term Care Regional Ombudsman.&lt;/li&gt;&lt;li&gt;Produce and distribute quarterly and annual reports, evaluate and provide beneficial feedback to long-term care facilities. Provide routine information to the State Long-Term Care Ombudsman and State Unit on Aging.&lt;/li&gt;&lt;li&gt;Advocate for the rights and interests of residents in long-term care facilities, including nursing homes, assisted living facilities, and adult care homes. Investigate complaints made by residents, families, or other stakeholders regarding issues such as abuse, neglect, inadequate care, or violations of residents' rights.&lt;/li&gt;&lt;li&gt;Mediate disputes between residents, families, and facility staff, seeking fair and respectful resolutions to conflicts.&lt;/li&gt;&lt;li&gt;Provide information and support to residents and families regarding residents' rights, available services, and options for addressing concerns or complaints.&lt;/li&gt;&lt;li&gt;Conduct regular visits and inspections to long-term care facilities to monitor compliance with regulations and standards of care.&lt;/li&gt;&lt;li&gt;Collaborate with government agencies, advocacy groups, legal services, and other stakeholders to address systemic issues affecting long-term care residents.&lt;/li&gt;&lt;li&gt;Advocate for changes in laws, regulations, and policies to improve the quality of long-term care and protect residents' rights.&lt;/li&gt;&lt;li&gt;Empower residents and families to assert their rights and actively participate in decisions affecting their care and quality of life.&lt;/li&gt;&lt;li&gt;Maintain accurate records of complaints, investigations, and outcomes, ensuring confidentiality and compliance with applicable laws and regulations.&lt;/li&gt;&lt;li&gt;Participate in training and professional development activities to stay informed about relevant laws, regulations, and best practices in long-term care advocacy.&lt;/li&gt;&lt;/ul&gt;&lt;br&gt;&lt;b&gt;Requirements/Qualifications&lt;/b&gt;&lt;br&gt;&lt;br&gt;&lt;b&gt;Minimum qualifications: &lt;/b&gt;Bachelor's degree, or equivalent coursework/training, in public administration, social/behavioral sciences, healthcare, human services or other program related field. Professional experience working in a human/social service or health care agency with responsibility for planning or evaluation services, programs or operational policies and practices may substitute in lieu of the educational requirement.&lt;br&gt;&lt;br&gt;&lt;b&gt;Preferred Qualifications: &lt;/b&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Experience in program management skills.&lt;/li&gt;&lt;li&gt;Experience or knowledge working with older adults or individuals with disabilities in a long-term care setting.&lt;/li&gt;&lt;li&gt;Knowledge of laws, regulations, and standards related to long-term care facilities and residents' rights.&lt;/li&gt;&lt;li&gt;Strong communication and consumer-oriented public policy advocacy skills.&lt;/li&gt;&lt;li&gt;Negotiation, mediation, and problem resolution skills.&lt;/li&gt;&lt;li&gt;Ability to maintain confidentiality and handle sensitive information with discretion.&lt;/li&gt;&lt;li&gt;Proficiency in computer applications and data management systems.&lt;/li&gt;&lt;li&gt;Valid driver's license and reliable transportation for travel to long-term care facilities.&lt;/li&gt;&lt;li&gt;Commitment to promoting the well-being and dignity of long-term care residents.&lt;/li&gt;&lt;/ul&gt;&lt;br&gt;&lt;b&gt;Additional Requirements:&lt;/b&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Successful completion of background checks and any other screenings required by regulatory agencies or employers.&lt;/li&gt;&lt;li&gt;Willingness to work flexible hours, including evenings and weekends, as needed to respond to emergencies or address resident concerns.&lt;/li&gt;&lt;/ul&gt;&lt;br&gt;Pursuant to the Older Americans Act of 1965 an individual, or member of the immediate family of an individual, involved in the designation of the Ombudsman cannot have any of the following conflict(s) of interest and serve as a long-term care ombudsman:&lt;br&gt;&lt;ul&gt;&lt;li&gt;Does not have a direct involvement in the licensing or certification of a long-term care facility or of a provider of a long-term care service.&lt;/li&gt;&lt;li&gt;Does not have an ownership or investment interest (represented by equity, debt, or other financial relationship) in a long-term care facility or a long-term care service.&lt;/li&gt;&lt;li&gt;Is not employed by, or participating in the management of, a long-term care facility or a related organization, and has not been employed by such a facility or organization within one year before the date of the determination involved.&lt;/li&gt;&lt;li&gt;Does not receive, or have the right to receive, directly or indirectly, remuneration (in cash or in kind) under a compensation arrangement with an owner or operator of a long-term care facility.&lt;/li&gt;&lt;li&gt;Does not have management responsibility for or operate under the supervision of an individual with management responsibility for, adult protective services.&lt;/li&gt;&lt;li&gt;Does not serve as a guardian or in another fiduciary capacity for residents of long-term care facilities in an official capacity (as opposed to serving as a guardian or fiduciary for a family member, in a personal capacity).&lt;/li&gt;&lt;/ul&gt;&lt;br&gt;&lt;b&gt;&lt;br&gt;&lt;b&gt;Benefits&lt;/b&gt;&lt;/b&gt;&lt;br&gt;&lt;br&gt;We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.&lt;br&gt;&lt;br&gt;Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: <a href="https://statejobs.nebraska.gov/index.html#benefits&lt;br&gt;&lt;br&gt;&lt;b&gt;Equal" target="_blank">https://statejobs.nebraska.gov/index.html#benefits&lt;br&gt;&lt;br&gt;&lt;b&gt;Equal</a> Opportunity Statement&lt;/b&gt;&lt;br&gt;&lt;br&gt;The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.&lt;br&gt;&lt;br&gt;&lt;b&gt;Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.&lt;/b&gt;</p>


Long-Term Care Regional Ombudsman

<p>&lt;p&gt;&lt;b&gt;Compensation&lt;/b&gt;: $20.98/hour&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;The Outreach and Enrollment Specialist is responsible for outreach and education to current health center patients and community residents related to their&lt;br /&gt;health insurance options through the Health Insurance Marketplace, MO HealthNet and CHIP. Assist patients in&lt;br /&gt;enrolling for insurance coverage and educate on how to utilize their insurance at health centers.&lt;/p&gt;&lt;p&gt;&lt;b&gt;This is a full-time, benefit eligible position working Monday-Friday. &lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Responsibilities Include: &lt;/b&gt;&lt;/p&gt;&lt;p&gt;* Conduct "in reach" activities with currently uninsured health center patients and "outreach" to non-health&lt;br /&gt;center persons in the health center's service area&lt;br /&gt;* Provide education to health center staff about insurance options so they can assist in educating their clients&lt;br /&gt;* Provide educational materials about insurance options to the health departments, hospitals, urgent cares,&lt;br /&gt;physician's offices and human services agencies and coordinate outreach efforts with them&lt;br /&gt;* Deliver presentations to community groups&lt;br /&gt;* Represent the health center at health fairs to provide education on health insurance coverage and how to&lt;br /&gt;utilize their coverage to be healthier&lt;br /&gt;* Assist persons with enrollment in The Health Insurance Marketplace, MO HealthNet or CHIP.&lt;br /&gt;* Assist persons with appeals and hearings related to Marketplace and MO HealthNet coverage issues.&lt;br /&gt;* Complete all required trainings, participate in all meetings assigned, complete all required reporting.&lt;br /&gt;* Provide referrals to any applicable office of health insurance consumer assistance or ombudsman&lt;br /&gt;established under Section 2793 of the PHS Act to address consumer grievances, complaints or questions&lt;br /&gt;about their health plan coverage&lt;br /&gt;* Other duties as assigned.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;br&gt;&lt;br&gt;&lt;p&gt;* High School/GED required&lt;br /&gt;* Bachelor's degree preferred&lt;/p&gt;&lt;p&gt;* State of Missouri Insurance Navigator's licensure required once hired&lt;br /&gt;* Federal Certified Application Counselor licensure required once hired&lt;/p&gt;&lt;p&gt;&lt;b&gt;Compass Health Network&lt;/b&gt; is a nonprofit health care organization offering accessible, comprehensive, &amp;amp; compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness."&lt;/p&gt;&lt;p&gt;Why join us?&lt;/p&gt;&lt;p&gt;We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.&lt;/p&gt;&lt;p&gt;At Compass Health Network, these are just a few of the benefits that we offer as an organization:&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;div class="anchor-hijack" style="display: inline"&gt;&lt;a href="<a href="https://careers.compasshealthnetwork.org/page/benefits" target="_blank">https://careers.compasshealthnetwork.org/page/benefits</a>"&gt;Competitive benefits&lt;/a&gt;&lt;/div&gt;&lt;/li&gt;&lt;li&gt;Advancement opportunities&lt;/li&gt;&lt;li&gt;Professional development&lt;/li&gt;&lt;li&gt;Licensure supervision&lt;/li&gt;&lt;li&gt;Mentor opportunities&lt;/li&gt;&lt;li&gt;Tuition reimbursement&lt;/li&gt;&lt;li&gt;Scholarship program&lt;/li&gt;&lt;li&gt;Employee Assistance Program&lt;/li&gt;&lt;li&gt;Headspace Access&lt;/li&gt;&lt;li&gt;Paid time off &amp;amp; Paid Holidays&lt;/li&gt;&lt;li&gt;NHSC Loan Repayment Participant&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!&lt;/p&gt;&lt;p&gt;&lt;b&gt;Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.&lt;/b&gt; &lt;/p&gt;</p>


2 ombudsman Jobs