<h3>Job Description</h3>
Crystal Stairs, Inc. 
Improving the Lives of Families through
Child Care Services, Research, and Advocacy
Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.
Information Technology (IT) Project Management &amp; Application Development Manager
This position is 100% onsite, no remote work.
Must be fully vaccinated against COVID-19
What We're Looking For:
We are seeking an Information Technology (IT) Manager who will have the overall responsibility for project management and/or application development, and supervising IT support staff. This position organizes, directs, controls and oversees the planning, implementation and overall operation of information systems. The IT Manager will lead all technology initiatives and ensure the effective, efficient and secure operation of organizational technology, while fostering innovation in daily functions. 

Project Management Responsibilities:
<ul>
<li>Manage project progress and set deadlines, address issues that may arise during the course of a project and manage the project budget</li>
<li>Develops and implements UAT for projects</li>
<li>Managing resources for projects, such as computer equipment and employees</li>
<li>Coordinating project team members and developing schedules and individual responsibilities</li>
<li>Implementing IT strategies that deliver projects on schedule and within budget</li>
<li>Prepare information for timely submission of invoices and progress reports to ensure that necessary records, files, and other materials are maintained for efficient conduct of business and audit requirements</li>
<li>Manage the relationship with the client and all stakeholders</li>
<li>Perform other relevant duties as assigned</li>
</ul>
Application Development Management Responsibilities:
<ul>
<li>Manage all the activities of the software development group; searching for and identifying technological/applications solutions</li>
<li>Provide guidance to team members to encourage work productivity</li>
<li>Ensure that safety and security standards are met and appropriate procedures and processes are followed when it comes to software development</li>
<li>Vet products and vendors according to CSI standards and analyzes software requirements</li>
<li>Overseeing and coordinating the people, resources and processes required to deliver new software or upgrade existing products</li>
<li>Review and coordinate with the Project Management team, proposed software solutions to ensure it meets the agency's goals of minimizing redundancy.</li>
<li>Perform other duties as assigned.</li>
</ul>

EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:
<ul>
<li>Bachelor's degree in computer sciences, MIS or related field required, Masters Degree preferred; extensive technical and supervisory experience may be substituted for degree. Project Management certification preferred.</li>
<li>Seven years experience managing and/or directing technological and support operations. Ten years experience working in the information technology industry with experience in strategic technology planning, execution and policy development. </li>
<li>Must have seven years verifiable experience as a manager of technical and non-technical teams. Requires extensive experience in all facets of project planning, implementation, and evaluation in a team-centered work environment. Extensive experience in Windows network administration.</li>
</ul>

Total Package of Benefits
<ul>
<li>Medical/ Dental/ Vision - 95% Agency Paid </li>
<li>401k Matching Options</li>
<li>Flex Spending </li>
<li>Pre-paid Legal Services</li>
<li>Sick and Vacation Time </li>
<li>Paid Holidays and Winter Break</li>
<li>Opportunity for Growth and Development</li>
<li>Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM</li>
</ul>

Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

Additional Requirements: Must be fully vaccinated and remain fully vaccinated against COVID-19. Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.

For more information about Crystal Stairs, please visit our website at: <a href="http://www.crystalstairs.org" target="_blank">www.crystalstairs.org</a>
Job Posted by ApplicantPro

Information Technology (IT) Project Management & Application Development Manager

<h3>Job Description</h3>
Integra Technologies is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Integra Technologies via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Integra Technologies. No fee will be paid in the event the candidate is hired by Integra Technologies as a result of the referral or through other means.

JOB DESCRIPTION

Job Title: Software Engineer Oracle Developer 
FLSA Status: Exempt
Reports To: Director of Information Technology
Department Name: 14 - Information Technology 
Location: Wichita 

POSITION SUMMARY 
Provides all duties as required as part of the Information Technology department to maintain and enhance systems support service in support of customer requirements and Integra’s goals and initiatives. Proactively identifies what needs to be developed, how it needs to be developed and establishes appropriate timelines, involving the appropriate key stakeholders as needed. 
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE 
<ul>
<li>Master an understanding of our business model and its relation to our current data systems.</li>
<li>Act as a technical design resource for cross-functional team projects. Work with IT Business Analysts to develop technical design specifications appropriate to IT Development Team using Agile Methodology.</li>
<li>As appropriate, design technical specifications to allow parallel development paths and initial development by the Solution Architect. Provide initial technical design documents to the development team.</li>
<li>Review all enhancements for technical and business process feasibility and provide feedback to project owners when it is not. </li>
<li>Determine and maintain development standards and coding practices based on industry standards. Work with the Development team manager to implement revisions.</li>
<li>Review the finished project, verify technical documentation and authorize deployment of production solution. </li>
<li>Cross-functionally coordinate with IT Business Analysts/Training team for training plan and initial support of training materials/sessions.</li>
<li>Research new methodologies and/or industry tools to provide additional functionality or improved tools within solutions. </li>
<li>Analyze user requirements, procedures, and problems to automate processing, improve existing computer systems, and suggest other possible solutions.</li>
<li>Confer with coworkers of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data can best be summarized, and desired formatting for reports.</li>
<li>Study current information processing systems to evaluate effectiveness and develops new systems to improve production or workflow as required.</li>
<li>Prepare time and cost estimates for completing projects.</li>
</ul>
<ul>
<li>Provide mentoring, support, and guidance to less-experienced members of the IT team. This will include working with IT Development Manager to provide training materials for the team.</li>
<li>Flexibility to perform other duties as assigned.</li>
</ul>

JOB REQUIREMENTS INCLUDE

Education: Bachelor’s Degree in Computer Science or MIS preferred; however, a combination of education and experience wherein the skills and abilities to perform the responsibilities and functions have been adequately demonstrated is acceptable.
Experience: A minimum of 6 years of advanced experience in PL/SQL, Java/JavaScript, and Oracle Application development is required. Additionally, a minimum of 3 years of successful technical design of IT solutions is required.

Knowledge/Skills: 
<ul>
<li>Effectively and efficiently utilize Microsoft Office applications and other computer products and programs. </li>
<li>Proficient in Oracle database development utilizing packages, procedures, functions, views and triggers. </li>
<li>Must possess a strong ability to complete each of the following:
<ol>
<li>Read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.</li>
<li>Interpret a loosely defined feature/request and interact with stakeholders to develop this into a solution that meets requirements.</li>
<li>Decipher, enhance and develop Oracle ADF platform applications utilizing JDeveloper, Java Programming, Java Script, and Groovy expression language.</li>
<li>Decipher, enhance, and develop Oracle Application Express (APEX) applications utilizing PL/SQL, and JavaScript.</li>
<li>Support additional languages such as Perl, Python.</li>
<li>Master a level of understanding of all company dynamics and processes.</li>
<li>Effectively and collaboratively function as a team lead for projects and assign tasks/drive project to completion.</li>
<li>Preemptively identify system flaws or deficiencies and appropriately design patches or revisions to the applications. </li>
</ol>
</li>
<li>Critical thinking skills and excellent communications skills are essential.</li>
</ul>

Software Engineer Oracle Developer

<h3>Job Description</h3>
Do you have a passion for healthcare? You can make a difference in the San Francisco Community with San Francisco Health Plan (SFHP).
Reporting to the Manager, Clinical Operations, the Clinical Operations Policy and Program Analyst is an experienced Utilization Management role in the Clinical Operations department responsible for key project and process improvement activities to support the entire Clinical Operations team. You will collaborate with key stakeholders to develop, implement, and ensure adherence to departmental policies and procedures in alignment with statutes, regulations, and standards from Department of Managed Health Care (DMHC), Department of Health Care Services (DHCS), and National Committee on Quality Assurance (NCQA). 
Salary Range: $81,258 to $90,286 annual
Please note that while SFHP supports a hybrid work environment, this role will be required to be onsite and in-office a minimum of 4 days per month.
WHAT YOU WILL DO
<ul>
<li>Develop and revise Clinical Operations policies and present these policies to UM Committee and the Policy and Compliance Committee for review and approval.</li>
<li>Conduct basic compilation, organization, and analysis of data to evaluate current projects and inform the development of new projects.</li>
<li>Develop work plans for achieving strategic goals and implementing projects impacting the Clinical Operations team.</li>
<li>Assist in developing reports and conducting analysis to identify and manage Clinical Operations process improvements and quality efforts.</li>
<li>Collaborate with UM Program Manager and Clinical Operations leadership to facilitate Clinical Operations regulatory and accreditation audit processes.</li>
<li>Create and maintain Clinical Operations documents such as Desk Top Procedures and reference materials.</li>
<li>Organize and lead workgroup and departmental meetings.</li>
<li>Maintain databases as needed for reporting requirements.</li>
<li>Ensure the privacy and security of PHI (Protected Health Information) as outlined in SFHP’s policies and procedures relating to HIPAA compliance.</li>
<li>Participate in required meetings.</li>
<li>Manage relationships with relevant stakeholders as needed to ensure successful outcomes.</li>
<li>Support Project/Program Managers with implementation and enhancement projects.</li>
</ul>
WHAT YOU WILL BRING
<ul>
<li>Bachelor’s degree in Business, MIS, Public Health, or other similar fields; or equivalent work experience</li>
<li>Strong background in medical terminology and diagnosis and service codes (ICD/CPT/HCPCS).</li>
<li>Excellent working knowledge of Microsoft Office products.</li>
<li>2-3 years of managed care experience preferred in utilization management, claims, medical record, or coding in an HMO or other managed care setting.</li>
<li>Experience with Medi-Cal (Department of Health Care Services), Department of Managed Care, and/or NCQA regulations and standards.</li>
<li>Proficiency with PC-based computer systems, ability to learn new information systems and software. </li>
<li>Experience with electronic medical records preferred.</li>
</ul>
WHAT WE OFFER:
A competitive and robust compensation package, including:
<ul>
<li>Health benefits
<ul>
<li>Medical: You’ll have a choice of medical plans, including options from Kaiser and Blue Shield of California. Employee-only coverage in the HMO plans is currently available at no cost and dependent coverage is heavily subsidized by SFHP.</li>
<li>Dental: You’ll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.</li>
<li>Vision: Employee vision care coverage is available through Vision Service Plan (VSP).</li>
</ul>
</li>
<li>Retirement – Employer-matched CalPERS Pension and 401(a) plans, 457 Plan.</li>
<li>Time off – 23 days of Paid Time Off (PTO) and 13 paid holidays.</li>
<li>Professional development: Opportunities for tuition reimbursement, professional license/membership.</li>
<li>An opportunity to work in a vibrant atmosphere with the most amazingly talented people who are shaping the future of healthcare!</li>
<li>The chance to make a difference in the lives of many San Francisco residents!</li>
</ul>
ABOUT SFHP:
Established in 1997, San Francisco Health Plan (SFHP) is an award winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services. SFHP was designed by and for the residents it serves and takes great pride in its ability to accommodate a diverse population that includes young adults, seniors, and people with disabilities.
San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
San Francisco Health Plan is an E-Verify participating employer.
Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.

Clinical Operations Policy & Program Analyst

<h3>Job Description</h3>
Do you have a passion for healthcare quality? You can make a difference in the San Francisco Community. San Francisco Health Plan (SFHP) is looking for an Associate Program Manager, Quality Data Analytics. Reporting to the Manager of Quality Data Analytics, you will be responsible for supporting the overall planning, execution, and implementation of programs and projects. You will strategize, implement, maintain, and support program initiatives, systems, and data sets impacting SFHP’s Quality Improvement programs. The programs and projects affect the Health Services Department. You will be responsible for supporting SFHP’s annual HEDIS Audits including managing scheduling, audit deliverables and follow-ups.
Salary Range: $72,229.00 to $81,258.00 annual
Please note that while SFHP supports a hybrid work environment, this role will be required to be onsite and in-office a minimum of 4 days per month.
WHAT YOU WILL DO
<ul>
<li>Program and Project Management
<ul>
<li>Provide leadership support for programs and projects from initiation to closure, including leading multi-disciplinary project teams.</li>
<li>Provide support for annual SFHP HEDIS Audits including roadmap completion and audit deliverables and follow-ups.</li>
<li>Ensure that all project work is measurable, impactful, and consistent with organizational goals and objectives and maximizes operational efficiencies.</li>
<li>Effectively interface with project sponsors and stakeholders to achieve mutually agreeable deliverables, timeframes, resources, and outcomes.</li>
<li>Identify, analyze, and improve existing program processes to enhance outcomes.</li>
<li>Effectively develop, communicate, and monitor project work plans and timelines.</li>
<li>Identify key requirements needed from cross-functional teams and external vendors.</li>
<li>Plan and manage meetings associated with project deliverables. Maintain meeting minutes and project decisions, action items, timelines, and issues/risk logs.</li>
<li>Create and maintain all project documents within formal document repositories.</li>
<li>Effectively manage several projects simultaneously.</li>
<li>Support, maintenance and execution of program roadmaps and priorities.</li>
<li>Have a good understanding of interfaces, exchanges and data sets relevant to the systems in a health plan.</li>
<li>Troubleshoot and resolve unusual system behaviors, including determining the root cause and solution. Appropriately communicate with affected parties and determine issues to be escalated.</li>
<li>Manage and perform testing, including planning, creating test scripts, and managing end user testing, in support of timely, quality project implementation.</li>
<li>Meet external compliance requirements.</li>
</ul>
</li>
<li>Data Analysis and Reporting
<ul>
<li>Analyze data to improve system performance and user workflow.</li>
<li>Support users with using data to prioritize new workflows.</li>
<li>Evaluate the business need of requested reports to guide business users to the most appropriate data and provides the necessary analysis of the data.</li>
<li>Ensure the integrity of data being reported and utilized is accurate and valid.</li>
</ul>
</li>
<li>Vendor Management
<ul>
<li>Collaborate with leadership to effectively manage external vendors.</li>
<li>Serve as primary point of contact for external vendors including managing recurring meetings and developing relationships.</li>
<li>Act as a product subject matter expert for contract execution.</li>
<li>Manage escalation and issue resolution with external vendors.</li>
</ul>
</li>
</ul>
WHAT YOU WILL BRING
<ul>
<li>Bachelor’s degree in Business, MIS, Public Health, or other similar fields; or equivalent work experience</li>
<li>Minimum 1 year of experience managing programs or projects in a managed healthcare environment.</li>
<li>Minimum 2 years of experience with HEDIS and Quality Improvement.</li>
<li>Proven success in project implementation, process improvement and/or process redesign.</li>
<li>Expertise in HEDIS and Quality Improvement program or project management in a managed health care environment.</li>
<li>Expertise with HEDIS and Quality Improvement applications. Familiarity with Cotiviti’s Quality Reporter a plus.</li>
<li>Understanding SDLC for management projects with technology-enabled solutions.</li>
<li>Familiarity with process design and documentation methodologies.</li>
<li>Understanding of information systems, formal business process improvement, and the key drivers and/or measures of success for the healthcare industry, particularly in managed care and State-sponsored programs.</li>
</ul>
WHAT WE OFFER: A competitive and robust compensation package, including:
<ul>
<li>Health benefits
<ul>
<li>Medical: You’ll have a choice of medical plans, including options from Kaiser and Blue Shield of California. Employee-only coverage in the HMO plans is currently available at no cost and dependent coverage is heavily subsidized by SFHP.</li>
<li>Dental: You’ll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.</li>
<li>Vision: Employee vision care coverage is available through Vision Service Plan (VSP).</li>
</ul>
</li>
<li>Retirement – Employer-matched CalPERS Pension and 401(a) plans, 457 Plan.</li>
<li>Time off – 23 days of Paid Time Off (PTO) and 13 paid holidays.</li>
<li>Professional development: Opportunities for tuition reimbursement, professional license/membership.</li>
<li>An opportunity to work in a vibrant atmosphere with the most amazingly talented people who are shaping the future of healthcare!</li>
<li>The chance to make a difference in the lives of many San Francisco residents!</li>
</ul>
ABOUT SFHP: Established in 1997, San Francisco Health Plan (SFHP) is an award winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services. SFHP was designed by and for the residents it serves and takes great pride in its ability to accommodate a diverse population that includes young adults, seniors, and people with disabilities.
San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
San Francisco Health Plan is an E-Verify participating employer.
Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.

Associate Program Manager, Quality Data Analytics

<h3>Job Description</h3>
About Us
McGowan Insurance Group has a concentrated geographic footprint in the Indianapolis, IN area with a diverse offering of property and casualty, commercial and personal lines, bonding, and employee benefits, along with the value-added benefits in regulatory compliance and advisory services. We are a family-owned insurance agency which enables us to have a management structure that attracts and retains our industry’s finest. We are service-driven experts in insurance. We look for value-added services and our advisors to provide our clients with resources to protect their businesses. 
The culture at McGowan is the backbone of our success. Our deep roots in the community play a major role in our long-standing relationships. We’ve set the precedent on community relations. Giving back to a place that’s given so much to McGowan is a top priority for us.
Our employees create an atmosphere to succeed every single day. We deliver results and are driven by passion. We demand a better future for ourselves, our clients and our communities. At McGowan, we’re passionate about our potential and believe everyone should have the tools to reach theirs.
Commercial Lines Account Manager 
Job Summary:  
The Commercial Lines Account Manager is responsible for the day-to-day maintenance and servicing of assigned Commercial Lines accounts. This position works closely with the production team in managing new and existing client accounts and relationships, while maintaining a high level of client service and satisfaction. The Account Manager is responsible for achieving agency account retention goals by providing extraordinary client service, achieving agency growth goals through proactive account rounding and cross-selling, and marketing and placement of renewal accounts as appropriate. 
Responsibilities:
<ul>
<li>Supports agency growth and retention efforts by servicing accounts in accordance with agency service standards for Small Market Commercial Lines.</li>
<li>Supports agency sales philosophy by seeking referrals from existing clients, rounding out existing accounts, and cross-selling to other departments.</li>
<li>Analyzes client needs, coverage forms, policies, and proposals to identify loss exposure and recommend appropriate coverage solutions. </li>
<li>Prepares summaries of insurance, schedules, and proposals as needed. </li>
<li>Processes incoming mail, e-mail, faxes, phone calls and office visits, responding promptly and professionally. </li>
<li>Maintains client files within Agency Management System to ensure proper documentation by processing all policies, changes, invoices, proofs of insurance, as well as other service needs, attachments, and activities, in accordance with agency standards and procedures.</li>
<li>Follows up on service requests to confirm processed accurately by carrier/vendor.</li>
<li>Assists clients with billing questions or concerns and works to bring a resolution to any issues.</li>
<li>Reviews coverage and provides information to client inquiries.</li>
<li>Assists clients with claims, including submitting first notice of loss, facilitating prompt response from carrier, and following up on claim status in accordance with agency standards and procedures.</li>
<li>Performs renewal review and risk exposure analysis to secure proper coverage, incorporating information obtained from client. </li>
<li>Maintains control of pre-expiration reports, binders, and aged receivables in accordance with agency guidelines.</li>
<li>Determines reasons for cancellation requests; acts to save accounts.</li>
<li>Maintains current knowledge of underwriting requirements of carriers. </li>
<li>Participates in special projects at management’s request.</li>
</ul>
Qualifications:
<ul>
<li>Indiana Property and Casualty License   </li>
<li>Commercial Lines Account Management experience</li>
<li>Extensive knowledge of all lines of commercial insurance, including sophisticated and less common options</li>
<li>Thorough knowledge of brokerage operations including procedures and applicable insurance laws/codes  </li>
<li>Familiarity with risk assessment and risk management techniques</li>
<li>Experience and expertise in operating in electronic environment; excellent automation skills, including MIS, Microsoft Office Suite, agency management system software (preferably AMS360), carrier proprietary systems, and phone systems  </li>
<li>Excellent time management, organizational and verbal and written communication skills </li>
<li>High degree of self-motivation and self-direction</li>
<li>Keen attention to detail</li>
<li>Maintains a professional and effective relationship with clients, coworkers, carriers, vendors, and other business contacts </li>
<li>Understands the core virtues of teamwork and works well within a team environment</li>
</ul>
Hours: Monday – Friday, 8:00am to 5:00pm (Hybrid Work Schedule)
Office Location: 355 Indiana Avenue, Suite 200, Indianapolis, IN 46204 or 210 E. Main Street, Lebanon, IN 46052
Benefits:
<ul>
<li>Competitive Salary</li>
<li>Health insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Disability insurance</li>
<li>401(k)</li>
<li>Paid time off</li>
<li>Paid Holidays</li>
</ul>
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Commercial Lines Account Manager

<h3>Job Description</h3>
This position is an in-person position taking place at 16430 Park Ten Place, Houston, Texas 77084.
Address: 16430 Park Ten Place, Houston, Texas 77084
 Role: The Jr. Business Analyst acts as a liaison between eCU Technology and the business of new systems and enhancement of existing systems. Converts functional requirements to technical requirements. Works with business partners, end users, and management teams to achieve successful implementations. Conducts advanced level business process analysis, needs assessments and preliminary cost/benefit analysis in an effort to align Technology solutions with business initiatives.
Essential Functions &amp; Responsibilities:
<ul>
<li> Acts as a liaison between technical staff and business owners. Contributes advanced knowledge in formulating systems scope and objectives relative to the organization's business plan and user requirements, process flow definitions and functional specifications. Documents requirements and formulates test plans with QA and other partner groups prior to requesting business user testing.</li>
</ul>
<ul>
<li> Coordinates with users to determine and document business and user requirements, process flow definitions, and functional specifications. Responsible for document repositories, maintenance and updates of project documentation library.</li>
</ul>
<ul>
<li>Serves as second-level support for the ORIGINS platform.</li>
</ul>
<ul>
<li>Works with Project Manager in onboarding new clients by configuring the ORIGINS platform.</li>
</ul>
<ul>
<li>Other job duties as assigned.</li>
</ul>
Knowledge and Skills:
Experience - 1-3 years of relevant work experience (in addition to education requirement).
Education - Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration, or in lieu of degree, High School Diploma or GED (accredited) and 1 year of relevant work experience.
Interpersonal Skills - Work involves much personal contact with others inside and/or outside the organization for purposes of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills - Strong verbal and written communication skills, with attention to details. Must be able to participate in efforts to analyze data to identify opportunities for improvements. Demonstrates proficient knowledge in working with integration and interfaces to other systems. PC software skills and experience; including Microsoft Word/Excel/Access/ Project, and other database management and reporting software. Background in business process analysis, system requirements, as well as data modeling and detailed functional design
Advanced knowledge or skills in one or more of the following is required:
Systems development, implementation, upgrades and related analysis. QA testing, business analyst methodologies, system design and analysis. Advanced analytical thinking and creative problem solving, (ability to define multiple approaches to business problems, exposure to business process re-engineering). Strong analytical problem-solving skills, analysis and design skills, communication and documentation skills, and strong customer service skills. Must have organizational skills with special attention on details and be able to work independently. Demonstrable proficiency in simultaneously managing multiple priorities and assignments. Demonstrates ability to utilize personal computers and standard office equipment. Demonstrates proficiency to maintain expert knowledge about the system through participation in vendor classes, vendor client conferences, and working with vendor support. Demonstrates proficiency in maintaining operational procedures to ensure data integrity and maximum system availability. Demonstrates proficiency in documenting application specific support information (e.g. developing Frequently Asked Questions (FAQ), daily procedures, etc.) and maintaining the information on the Intranet.

Jr. Business Analyst (eCU Technology)

<h3>Job Description</h3>
LOCATION: CAREERSOURCE BROWARD 2890 W. CYPRESS CREEK RD., FT. LAUDERDALE, FL 33309 EMPLOYMENT STATUS: FULL-TIME (37.5 HOURS PER WEEK) EXEMPTION STATUS: EXEMPT SALARY: MINIMUM STARTING SALARY DEPENDS ON EXPERIENCE. DESCRIPTION: CareerSource Broward (CSBD) has an exciting opportunity for a detailed, organized manager for our Welfare Transition Program Supplemental Nutrition Assistance Program. The selected data- focused professional with solid leadership skills will monitor and guide assigned program staff and participants to ensure they and the agency meet or exceed program performance requirements. If you thrive in a fast-paced environment - this could be your position! The position offers full benefits including medical, dental, vision, life insurance, short-term disability, long-term disability, AFLAC, 457 deferred compensation plan with employer match, tuition reimbursement, two (2) paid personal days, eleven (11) paid holidays, and accrual of paid leave time. Job Description Oversee and administer Federal and state-funded workforce development, the Welfare Transition Program (WTP), the Supplemental Nutrition Assistance Program, Employment and Training (SNAP EBT), and special grants. Monitor and guide assigned program staff and service providers on related contracts, ensuring they meet or exceed contract and performance requirements. Manage all administrative functions according to local, state, and federal guidelines. Provide staff with ongoing technical assistance, consultation, and expert advice to meet or exceed local and State performance measures. Conduct site visits, provide training and technical assistance, review and monitor files, and maintain ongoing communications with program staff. Provide written corrective action to program staff when necessary. Monitor and evaluate goals and performance standards. Prepare gap analyses for Staff. Recommend strategies to improve and enhance performance. Analyze systems and make continuous improvement recommendations so staff can meet or exceed program outcomes. Represent CareerSource Broward (CSBD) in investigating and resolving client issues and other matters of significance. Represent the agency in handling complaints, arbitrating disputes, and resolving grievances associated with assigned program staff. Develop expertise in the Welfare Transition Program, SNAP EBT program, other assigned special grants, etc. Stay abreast of changes in designated subject matter and assist staff with your expertise as needed. Oversee staff performance goals and objectives to ensure that programs meet established goals. Review and analyze invoices on a timely basis. Determine trends and variances in relationship to the budget. Develop action plans to resolve problems as a result of variances. Serve as liaison between the agency and the federal, state, and local entities responsible for administering the funded programs and grants. Verify that support staff comply with federal, state, and local regulations. Coordinate program activities with other support services agencies in the county. Prepare weekly, monthly, annual, and biannual reports as required. Analyze data generated by the State MIS Systems. Provide information regarding program requirements, reporting requirements, policies, procedures, changes, form requirements, and other information. Research programmatic issues as necessary. Attend meetings representing CSBD to outside organizations, agencies, and others. Attend a wide variety of agency internal meetings. Coordinate activities with other CSBD departments as necessary. Participate in the agency’s quality improvement initiatives by continually focusing on strategic planning and improving customer service. Communicate courteously and professionally with coworkers, management, staff, clients, and the general public. Conform with and abide by all regulations, policies, work procedures, and instructions. Respond promptly when returning telephone calls and replying to correspondence, emails, and faxes. Perform other duties as assigned. Education and Experience Requirements A Bachelors degree in business administration, social sciences, or related field is preferable. Two years of job counseling, social work, or relevant experience developing, coordinating, and processing systems are necessary. The incumbent must be experienced and demonstrate strong oral and written communication skills since the position requires significant report writing and public speaking responsibilities. The incumbent must be proficient in all Microsoft Office applications and possess extensive Word and Excel skills. The incumbent must also be able to utilize state workforce development databases and use the Internet to conduct research and obtain data. The individual must use their transportation to travel from site to site. Requires the ability to analyze data, problem-solve, and understand complex situations. Also required is the ability to communicate orally and in writing; the ability to establish and maintain effective working relationships with other employees at all levels and the general public; good oral and written communication skills; good presentation and public speaking skills; and familiarity with local economic conditions, social service agencies, and geography. Knowledge of WTP and SNAP EBT regulations and laws, as well as knowledge of effective case management procedures, is preferred
Apply Now!
recblid 3euwz7o53qpxqxfdn1ghe3x7ed7c0d

MANAGER OF PROGRAM SERVICES - WELFARE TRANSITION PROGRAM & SNAP

<h3>Job Description</h3>
 Our Mission
 “Preparing Our Community to Meet Life’s challenges.”

We help everyone who comes to our door with resources for both immediate needs and long-term goals. 

Our network of programs, services, and experiences strengthen individuals, families, and communities and provides opportunities for growth and economic stability. 
Come join our team!

When you become an employee at the Community Renewal Team (CRT), you will join a host of others with an average tenure of nine years of service. Some of our employees have celebrated more than twenty + years of service. You’ll participate in fun activities, themed- employee appreciation events, organization sponsored golf tournaments, etc. We celebrate the accomplishments of employees using our Wall of Excellence highlighting employees of the month. Opportunities to grow within the organization are plentiful. Most of our employees started in entry level positions and have been promoted throughout their career. 



JOB DETAILS
POSITION TITLE: Cafe Coordinator
DEPARTMENT: Nutrition
FLSA STATUS: Non-Exempt
PAY GRADE: $15.75
REPORTS TO: Nutrition Manager

GENERAL DESCRIPTION OF DUTIES
The purpose of this position is to support the Agency’s needs by serving meals each day to our Elderly population at the congregate sites.

ESSENTIAL JOB FUNCTIONS &amp; RESPONSIBILITIES
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
<ul>
<li>Responsible for serving the meals each day and handling the paperwork required by the Nutrition Department.</li>
<li>Responsible for preparation and cleaning of the area and equipment utilized for the meal program.</li>
<li>Utilize systems designed by Project Staff and Management Information System (MIS) for admittance to meals, for record keeping and monthly reporting.</li>
<li>Oversees collection of donations, deposits donation directly into CRT bank account on a weekly basis and prepare financial report for CRT.</li>
<li>Order meals daily, utilizing site reservation system.</li>
</ul>
<ul>
<li>Regular attendance</li>
<li>Attend and complete all mandatory training.</li>
</ul>
<ul>
<li>Order appropriate supplies for ENP office as necessary.</li>
<li>Supervises paid and volunteer staff.</li>
<li>Implements recommendations for Elderly Nutrition Project for serving meals, hours of serving, and collection of donations.</li>
<li>Maintain comprehensive records and makes reports as requested by Nutrition Manager</li>
<li>Prepares the site for all Elderly Nutrition Project activities.</li>
</ul>
ADDITIONAL JOB FUNCTIONS:
<ul>
<li>Interacts with all customers respectfully as evidenced by consistently cooperative and courteous behaviors.</li>
<li>Recognizes when others are in need of information, direction or assistance and provides help as evidenced by feedback and observation.</li>
<li>Understands and appreciates the value and contribution of other employees as demonstrated by sensitivity to their needs, teamwork and constructive feedback.</li>
<li>Is creative in approach to customer service within the bounds of job authority and responsibility as evidenced by customer feedback and submission of ideas for improvement.</li>
<li>Communicates with all customers in a sensitive and caring way including actively listening.</li>
<li>Utilize appropriate body language.</li>
<li>Uses time constructively and perform responsibilities cooperatively.</li>
<li>Reports problems promptly.</li>
<li>Supports change as they occur.</li>
<li>Uses proper safety techniques and complies with all organization safety procedures.</li>
</ul>
<ul>
<li>Attendance and participation in quarterly Café Coordinator meeting and/or training sessions as scheduled by Project Staff. Café Coordinators are required to attend one (1) Statewide Conference/Training once a year and three (3) hour paid quarterly meeting. Attendance is mandatory.</li>
<li>Performs all other duties as assigned.</li>
</ul>
MINIMUM TRAINING AND EXPERIENCE
Education: High school diploma or (GED) preferred 
Minimum Years of Experience: At least 1-year experience in meal programs
Active Certification in good Standing in: Must have a valid Serv Safe Food Handler Certificate
Demonstrate skills in: Ability to work with people and understanding of the needs and strengths of the elderly. Experience in keeping records and statistics.
Knowledge: Some knowledge of human services delivery.
Driving Required: No Agency Vehicle: No Employee’s Own Vehicle: No
Active Driver License in good standing required upon hire and throughout employment. 
 
ADA COMPLIANCE

Physical Ability: Tasks involve sedentary to light work, involving some reaching, handling, fingering and/or feeling of objects and materials and that may involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds).
Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability.
Environmental Factors: Tasks are regularly performed with potential exposure to adverse environmental conditions, such as strong odors, fumes, dusts, wetness, humidity, machinery, and toxic/poisonous agents.

Cafe Coordinator - Per Diem

<h3>Job Description</h3>
POSITION SUMMARY The Marketing Specialist is responsible for execution of the property’s marketing efforts as directed by the Marketing Manager. Responsibilities include direct mail production and proofing, creation, and proofing of programing efforts, creative and copy creation/proofing/execution, and advertising purchasing and placement, as well as a variety of associated administrative and planning activities. The Marketing Specialist is responsible to ensure the employee is compliant with Internal Control Policy and Procedures, New York State Gaming Commission, and regulations including Responsible Gaming requisites.
 GENERAL ACCOUNTABILITIES The following statements are intended as general illustrations of the work in this class and are not all inclusive.
<ul>
<li>Responsible for assisting the Director of Marketing and Marketing Manager in the management of direct marketing efforts, Kiosk and Slot events, and Promotions</li>
<li>Maintains monthly Profit and Loss data, department checkbook, and tracking of department spending</li>
<li>Ensures all projects are completed in a timely fashion for it to be disseminated to the public</li>
<li>Attends department training and development as needed</li>
<li>Required to work closely with the Promotions and Entertainment teams as well as operations departments to ensure the correct information is being shared with the public for events and promotions</li>
<li>Required to participate in the review and approval process of all marketing material by proofreading for content (i.e., spelling and grammar) and correct images</li>
<li>Required to amend, revise, and re-develop campaigns in response to feedback from Marketing Department Team Members as well as New York Gaming Commission</li>
<li>Ensures content is being placed according to the current promotion via social media in a timely manner</li>
<li>Understands the markets that the casino services and its customers</li>
<li>Knowledge of traditional and digital media and developing advertising plans</li>
<li>Assists with developing the marketing plan and other required documents needed on a monthly and quarterly basis as requested by the Director of Marketing and Marketing Manager</li>
<li>Oversees the ordering and maintenance of off property advertising</li>
<li>Maintains good communication with Team Members and maintain a positive and professional work environment</li>
<li>Utilizes effective communication tools to ensure that consistent, accurate and timely information is provided through both the Marketing team and other departments</li>
<li>Perform other duties as may be assigned by department and/or company management</li>
</ul>
 SUPERVISORY AUTHORITY
<ul>
<li>The Marketing Specialist does not have any “Supervisor Authority”</li>
</ul>
 SIGNATORY ABILITY
<ul>
<li>Complimentary Authorization</li>
</ul>
<ul>
<li>
<ul>
<li>Limited Free Play, Match Play, Self-Comp, Cash – as approved by supervisor</li>
</ul>
</li>
</ul>
<ul>
<li>Purchase Requisitions</li>
</ul>
 INFORMATION &amp; AREA ACCESS
<ul>
<li>Access to Management Information Systems (MIS)</li>
</ul>
 WORKING CONDITIONS Must have ability to:
<ul>
<li>Communicate effectively with all levels of Team Members, guests, and outside contacts</li>
<li>Required to work long hours, including nights, weekends, and holidays</li>
<li>Accurately calculate figures and amounts and perform mathematical functions applicable to business needs</li>
<li>Define problems, collect data, establish facts, and draw valid conclusions</li>
<li>Use all equipment associated with the position, including but not limited to computer keyboard</li>
<li>Interpret and follows through on a variety of instructions furnished in written, oral, diagram, or schedule form</li>
<li>Resolve problems and conflicts in a diplomatic and tactful manner</li>
<li>Previous customer service experience preferred</li>
<li>Ability to be physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs.</li>
<li>Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces</li>
</ul>
 JOB QUALIFICATIONS The Marketing Specialist has excellent verbal, written and interpersonal communication skills. Be able to focus on short-term and long-term commitments and stay abreast of a constantly changing advertising environment. Utilize traditional and non-traditional advertising to optimize performance of dollars. Effectively track and communicate results from advertising efforts. Ability to work with a computer, understand media plans, financial reports, produce annual budgets, and monthly Profit and Loss statements. Ability to lift 25 lbs. Possess exceptional review skills for grammar and content.
 COMPLIANCE RESPONSIBILITIES In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:
<ul>
<li>Attend required training sessions offered by the casino</li>
<li>Obtain required license(s)</li>
<li>Perform the duties described in compliance with local laws and regulations</li>
<li>Responsible for taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco</li>
<li>Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department</li>
<li>Knowledge of the property’s programs to address problem gambling</li>
<li>Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with gaming regulations and Internal Controls</li>
<li>Responsible for taking the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management</li>
<li>Reports any acts of wrongdoing on behalf of any Team Member that they have knowledge of</li>
<li>del Lago provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training</li>
</ul>
#dellago

99 information-systems-manager-mis Jobs