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Marion County Health &amp; Human Services is looking for an adaptable, collaborative, and experienced Program Manager who will assist the department in achieving its mission: To create a safe and welcoming environment where all people can access high quality health and human services and are supported to achieve their highest level of health. This position is responsible for oversight and support of our Youth and Family Service (YFS) array which includes outpatient mental health, peer delivered services, wraparound, EASA and intensive services.
The ideal candidate will have experience supporting high performing, diverse teams and making data-driven decisions that support our department mission. A commitment to excellent clinical quality to the population we serve and ability to maintain high fidelity programing.
For those relocating from outside of Oregon, we provide the following relocation package*:
<ul>
<li>Up to $3,000 reimbursement of moving expenses</li>
<li>Relocation bonus in the amount of $3,000 (prorated based on FTE) as a one-time payment upon proof of Oregon residency</li>
</ul>
* Requires a 2-year employment commitment.
GENERAL STATEMENT OF DUTIES Provides leadership and manages the planning, development, support and delivery of efficient and high-quality mental health, behavioral health or health administration services with a broad scope of authority and responsibilities within multiple small to mid-size related service areas or one or more large programs. Responsibilities include supervision of other supervisory staff, program staff as well as financial and operational performance of the service(s) and program(s).
SUPERVISION RECEIVED Works under the general supervision of a Health Department Division Director who assigns and oversees work, establishes goals and reviews results obtained for overall effectiveness and for meeting department and county objectives.
SUPERVISION EXERCISED Exercises full supervision for supervisory, professional, technical and support staff. May also supervise interns and volunteers.
Typical Duties - Duties include, but are not limited to the following
Program Development &amp; Management Provide program development and management/oversight of a diverse group of programs and teams. Program oversight includes the details of the programs, including contracts and deliverables, and the goals, values, and objectives of the programs, to ensure high-quality service delivery.
<ul>
<li>Develop performance management systems and set metric benchmarks to ensure accountability and monitor program effectiveness and efficiency.</li>
<li>Develop, implement, and ensure agency policies and procedures. </li>
<li>Execute action plans to address departmental priorities, goals, and objectives. </li>
<li>Analyze complex, sensitive issues and situations; identify and implement solutions that support the division's priorities, goals, and policies. </li>
<li>Manage complex, highly visible, and time-sensitive projects. Strategically problem solve; identify quality gaps, set quality outcome measures and benchmarks, design/implement/monitor/modify operational plans to achieve desired outcomes. </li>
<li>Serve as a policy advisor to executive leadership to formulate recommendations, policy decisions and strategic action plans, and participate in long-range agency planning and development.</li>
<li>Collaborate and provide back-up and support to other programs of the Behavioral Health Division with an eye toward reducing barriers and treating the whole person.</li>
</ul>
Leadership Provide leadership to the Clinical Supervisors, and Program Supervisor and teams in YFS. Leadership includes adherence to department mission, values, and policies, with a focus on staff and supervisor development and high-quality service provision. Leadership occurs both by action and example.
<ul>
<li>Use best practices to develop, empower, and support employees and supervisors. Create and reinforce a positive workplace culture, engage supervisors and staff to evaluate the needs of the workforce and provide professional development opportunities. </li>
<li>Model to supervisors and support supervisors to prioritize, assign, review, and give feedback to employees about their work; provide guidance to employees on their assigned job duties; delegate work to enhance employee growth, success, and sense of achievement; coach new and seasoned employees to increase their knowledge and skills; facilitate conflict resolution. </li>
<li>Coach and support new supervisors to build leadership skills and confidence that enhances the program and organizational culture. Review supervisors work for completeness, accuracy, quality, and quantity. </li>
<li>Provide regular feedback on performance to supervisors and their employees. Use reports and data to provide transparent, data-driven feedback on outcomes and performance measures. Assist the supervisors to use data in a similar way with their teams. </li>
<li>Conduct regular meetings with supervisors to assign priorities, discuss work progress and operational policy direction. </li>
<li>Partner with the Human Resources Department to assure that appropriate and timely actions are taken to maintain and support employees through equal opportunity recruitment, hiring, merit reviews, resolving grievances, progressive discipline, training, and providing a safe and supportive work environment. Investigate and respond to employee relations issues; maintain</li>
<li>knowledge of collective bargaining agreements and laws/rules/policies that govern personnel matters. </li>
<li>Advance workforce clinical quality, address systemic disparities; consider and appreciate multiple perspectives, backgrounds, and values, integrating them throughout the organization, and create opportunities to effectively achieve organizational goals corresponding to workforce quality and representation to the population served.</li>
<li>Promote respect, cultural humility, positive work environment, healthy conflict resolution and support cooperative relationships within the program, department, county and community.</li>
</ul>
Community Partnerships The YFS Program Manager is responsible to build and maintain collaborative community partner relationships with key stakeholders including Oregon Health Authority, CCO, schools, Early Learning Hub and Salem Health.
<ul>
<li>Collaborations should be focused on breaking down barriers and silos with an eye toward whole person-centered care, trauma-informed practices, and behavioral health access for all.</li>
<li>Build positive relationships and collaborate with internal leaders and external stakeholders. </li>
<li>Represent the Marion County Behavioral Health Division by participating in meetings, committees, and Board sessions as assigned by the Division Director. </li>
<li>Program development opportunities should include input and opportunities for collaboration with community partners.</li>
<li>Create regular opportunities to identify existing strengths and gaps in existing service delivery system.</li>
</ul>
Budget, Contract and Grant Management Provide expertise, oversight and support of grant application and implementation, contracts, and budget, including required outcomes.
<ul>
<li>Review expenditures for all YFS programs and support YFS supervisors to regularly review and analyze program budgets. </li>
<li>Work with Administrative Services budget analyst to prepare budget requests by projecting resource needs and preparing required documentation. </li>
<li>Provide advice and input on the division's budget to the Division Director. </li>
<li>Maintain knowledge of financial contract requirements/deliverables and ensure that these are timely fulfilled.</li>
<li>Work with the Behavioral Health Operations Team to research and applies for grants and other funding/revenue sources to finance services provided in programs.</li>
</ul>
Quality Assurance and Program Development Supports supervisors and ensures that data drives decision making, alongside adherence to department mission and values, trauma-informed and person-centered care, and evidence-based practices.
<ul>
<li>Use data, client, and community input to inform decision-making and design actionable solutions to challenges, optimizing the services and supports provided by the division.</li>
<li>Work with Behavioral Health Operations Team and Quality Assurance Coordinator to assess program-level performance and quality gaps; initiate continuous quality improvement projects; make data-driven program development recommendations to the executive leadership team.</li>
</ul>
Response Level 1: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Due to regular assignment, employee may be assigned a leadership role in the provision of essential services or response functions. Staff at this response level must complete Incident Command System 100, 700, 200, and 800 on-line or in-person training.
Requirements for the Position
EXPERIENCE AND TRAINING
<li>Possession of a master's degreein a social science field, and five (5) years of responsible, professional experience in the mental health system, including three (3) years in a supervisory capacity; OR</li>
<li>Any satisfactory equivalent combination of education, training and/or experience relevant to the position. </li>
NECESSARY SPECIAL REQUIREMENTS
<ul>
<li>Must be either 1) licensed by the Oregon Board of Licensed Professional Counselors, 2) licensed by the Oregon Board of Licensed Social Workers or 3) credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment.</li>
<li>Selected applicants will be required to provide college transcripts at interview.</li>
<li>Must pass a criminal history background investigation; however, conviction of a crime may not necessarily disqualify an individual for this classification.</li>
<li>Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: <a href="http://apps.co.marion.or.us/APAP/" target="_blank">http://apps.co.marion.or.us/APAP/</a>.</li>
<li>Must possess and maintain proof of personal automobile liability insurance, at a minimum, in the amount required by Oregon Law (ORS Chapter 806) as may be required to utilize personal vehicle.</li>
<li>This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).</li>
<li>This assignment is not represented by a union.</li>
<li>This is a full-time position, which is not eligible for overtime. </li>
<li>Typical Work Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m., with flexibility depending upon the needs of the department and program.</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES Comprehensive knowledge of principles, methods and techniques of designated health service fields, related to mental health, behavioral health, addictions, developmental or intellectual disabilities. Including principles and practices in treatment, service delivery, research methodologies, data collection and statistical analysis.
Thorough knowledge of principles in related health services; State of Oregon Administrative Rules related to specialized health service areas; public health administration; health integration practices; supervision and performance management; leadership, wellness, team dynamics and staff development; program planning and budgeting, fiscal management; organizational processes and design; budget and grant preparation and administration; care coordination and recovery-based treatments.
Skills to negotiate, compromise, facilitate, problem solve and provide conflict resolution; coach, mentor and train individuals and teams; develop and implement policies and procedures; effectively communicate both orally and in writing.
Abilities to perform independently in a fast paced, team based environment; effectively provide leadership, guidance and delegate to individuals and teams; lead and supervise other supervisory staff; interpret and apply pertinent provisions of federal, state and county statues, rules and regulations related to the program services overseen; oversee service planning, coordination, utilization of resources, promote intended goals and outcomes; direct continuous quality improvement efforts; establish and maintain effective working relationships with employees countywide, clients, government agencies, community groups/partners, and the public. 
PHYSICAL REQUIREMENTS Operates a motor vehicle; sees using depth perception; sits; stands; moves about the work area; climbs 1 floor of stairs; lifts, pushes, and pulls up to 5 lbs.; operates a keyboard; speaks clearly and audibly; reads a 12-pt. font; and hears a normal level of speech.
Additional Information and/or Attachments
We offer the following retention bonus, prorated based on FTE:
<ul>
<li>$3,000 bonus after six months of continuous employment</li>
<li>$3,000 bonus after twelve months of continuous employment</li>
</ul>
We offer tuition assistance for employees interested in professional development towards a profession in behavioral health.
<ul>
<li>Up to $7,500 to reimburse for tuition, licensure and/or other educational expenditures. According to the Marion County Administrative policies regarding tuition payments. The policy can be found at: Marion County Tuition Payment Policy 303</li>
</ul>
Marion County offers a generous benefits package to regular employees working 50% or more of the regularly scheduled work week and their eligible dependents. Temporary employees and part-time regular employees working less than 50% of the regularly scheduled work week are not eligible for benefits.
For a summary of benefits, click here. For a complete and detailed overview of the benefits package for management and supervisory employees, click here, and select Management Benefits from the left menu or Management Employees from the page links. 
Benefits are defined based on position and are approved by the Marion County Board of Commissioners.

Program Manager - Youth and Family Services - Relocation Offered

<h3>Job Description</h3>
Salary: 
About Us
The Ministerial Association of Colusa County is dedicated to promoting health and wellness within our community. Through various programs and initiatives, we aim to address health disparities and improve access to quality healthcare for all individuals.

Position Overview:
We are seeking a detail-oriented and analytical individual to join our team as an Administrative Analyst. This position will play a crucial role in supporting the organization's operations by managing contracts, finances, research data, and completing reports for grants. The successful candidate will possess strong organizational skills, financial acumen, and the ability to work collaboratively with various stakeholders.

Key Responsibilities:
1. Contract Management:
- Oversee the preparation, review, and execution of contracts and agreements with vendors, partners, and stakeholders.
- Ensure compliance with contractual terms and conditions, including monitoring timelines and deliverables.
- Serve as the primary point of contact for contract-related inquiries and negotiations.

2. Financial Administration:
- Assist in budget development and financial planning processes.
- Monitor and track expenses, revenue, and budget allocations.
- Prepare financial reports and analysis for management review.
- Coordinate with finance department to ensure accuracy and integrity of financial data.

3. Research Data Analysis:
- Collect, analyze, and interpret data related to community health initiatives and research projects.
- Prepare reports and presentations summarizing research findings for internal and external stakeholders.
- Collaborate with research team to identify trends, insights, and opportunities for program improvement.

4. Grant Reporting:
- Manage and complete reporting requirements for grants, including compiling data, preparing narratives, and submitting reports according to grant guidelines and deadlines.
- Ensure accuracy and completeness of grant reports, including financial data, programmatic achievements, and outcomes.
- Communicate effectively with grantors and program managers to address any questions or concerns regarding grant reporting.

5. Administrative Support:
- Provide administrative support as needed, including scheduling meetings, managing correspondence, and maintaining documentation.
- Assist in the development and implementation of administrative policies and procedures.

Qualifications:
- Bachelor's degree in business administration, finance, public health, or related field.
- Prior experience in contract management, financial analysis, research data analysis, and grant reporting preferred.
- Experience in the above areas can be counted for the education requirement on a year-for-year basis.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and database management software.
- Excellent communication skills, both written and verbal.
- Strong attention to detail and ability to prioritize tasks in a fast-paced environment.
- Ability to work independently and collaboratively with diverse teams.

Benefits:
The Ministerial Association of Colusa County offers a competitive salary and benefits package, including Dental/Vision insurance, CALSavers retirement savings plan, Paid Time Off, and professional development opportunities.

Administrative Analyst

<h3>Job Description</h3>
Salary: 
Title:            Accounting Analyst
Location:     Washington, DC
Salary:         Competitive salary and benefits package based on qualifications; classified as full-time salaried exempt and not eligible for overtime
Reports to: Senior Accountant, Director of Finance, CFO

Position Overview
Tuckernuck is looking for an Accounting Analyst that will be  responsible for the day-to-day financial activities that comprise the Company’s General Ledger. The Accounting Analyst will help manage the Company’s transactions and communicate important details to the finance team. The person in this position will also perform monthly close activities to ensure accurate and timely reporting. The successful candidate will have a strong understanding of the intricacies of financial transactions within an organization. The Accounting Analyst will play an important role in keeping our company’s financial outlook bright with attention to detail and proactive measures. 

Core Responsibilities
The Accounting Analyst is responsible for the following areas: 
Cash and Accounts Payable Management
<ul>
<li>Monitor the company’s cash situation on a daily basis</li>
<li>Review the bank statement daily and ensure that all items are entered timely into NetSuite</li>
<li>Manage payments to vendors to ensure timely payment and receipt of goods</li>
<li>Prepare regular disbursements, including monthly rent payments and any payments related to contractual agreements </li>
<li>Maintain a detailed understanding of the AP Aging report</li>
</ul>
Data Management in NetSuite
<ul>
<li>Allocate all disbursements to the proper accounts</li>
<li>Work with all departments to make sure that we are receiving invoices in a timely manner</li>
<li>Verify that payments to contractors are correctly categorized in NetSuite to ensure timely and accurate preparation of 1099 tax forms</li>
<li>Work with internal employees to accurately record all company card transactions and employee expense reports </li>
</ul>
Sales Tax Responsibilities
<ul>
<li>Work with the Avalara reports to approve the monthly sales tax filings</li>
<li>Review sales tax codes of inventory to ensure proper sales tax collection, especially new inventory categories added to the site </li>
<li>Manage correspondence from states related to tax changes and notices </li>
<li>Assist Senior Accountant in the reconciliation of sales tax collected and remitted</li>
</ul>
Month End Close Responsibilities
<ul>
<li>Ensure all financial transactions are entered in NetSuite</li>
<li>Close Accounts Payable and all related disbursements</li>
<li>Reconcile bank statements for all cash and credit card accounts </li>
<li>Reconcile the sales tax liability accounts in NetSuite</li>
<li>Prepare monthly journal entries for review</li>
<li>Provide insight and reasoning for certain transactions to the finance team during the monthly financial statement close review meeting</li>
</ul>
Understanding and shaping processes and controls in current and new systems 
<ul>
<li>Demonstrate strong understanding of our current systems, including Netsuite, Retail Ops, Shopify, and Avalara</li>
<li>Work closely with stakeholders to resolve any issues related to the current and new systems as they relate to financial reporting</li>
</ul>

Minimum Qualifications
<ul>
<li>A four-year college degree is required.  A major in Accounting is helpful. Majors in Accounting, Finance, Management or Business are appropriate.</li>
<li>Two or more semesters of accounting are required.</li>
</ul>
<ul>
<li>Preferred two or more years of experience, preferably in the apparel or consumer goods industries </li>
</ul>

Knowledge/Skills/Abilities
<ul>
<li>Proficient knowledge of accrual accounting</li>
<li>Strong attention to detail and accuracy</li>
<li>Ability to collaborate effectively with other team members</li>
<li>Proficiency in using Microsoft Windows®, Word ®, and Excel®, experience with NetSuite is a plus</li>
<li>The maturity to deal with sensitive and confidential information professionally</li>
<li>The ability to perform a high volume of transactions accurately with limited supervision</li>
<li>Comfort in dealing with new technology and systems</li>
<li>The ability to perform multiple projects simultaneously</li>
</ul>

Core Values
The successful candidate will also demonstrate the following core values that inspire the Tuckernuck team to make a difference.
<ul>
<li>Teamwork Makes the Dream Work</li>
</ul>
<ul>
<li>Find the Fun</li>
</ul>
<ul>
<li>Stay Authentic</li>
</ul>
<ul>
<li>Respect</li>
</ul>
<ul>
<li>Entrepreneurial Spirit</li>
</ul>
<ul>
<li>Start Strong &amp; Finish Strong</li>
</ul>
<ul>
<li>Have Courage</li>
</ul>
Tuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit. Tuckernuck policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

Accounting Analyst

<h3>Job Description</h3>
Qualis Corporation is seeking a Space Systems Analyst with demonstrated qualifications and proven experience in Space Systems with emphasis in MILSATCOM and Global Positioning System and experience in operational test or operations. This position will assist with test design, planning, execution data analysis and system characterization and associated reporting for operational test and evaluation. This position will be filled at Peterson SFB in Colorado Springs, CO.
Duties and Responsibilities:
<ul>
<li>Working knowledge of MILSATCOM and GPS Operations to include: Combined Space Operations Center (CSpOC) tasking, Space Delta 8 (4 SOPS) and 2 SOPS daily operations, remote sites, mobile and airborn platforms &amp; operations</li>
<li>Development of test methodologies, analysis methods, analysis strategies and tools for all MILSATCOM and GPS segments</li>
<li>Proficiency in statistical analysis using one or more of the following analysis tools: JMP, MATLAB, R, Python, CTS-153, or KNIME</li>
<li>The ability to track, analyze, and identify trends in data and provide effective solutions</li>
<li>Perform analysis of test data from all MILSATCOM and GPS segments and subsystems</li>
<li>Experience with modeling and simulation systems and associated analytical tools (e.g. AGEWS, FAB-T, AEHF,PTES, PTS, EPS-R, ESS, FET, MAT, PNVC and GPS) simulators, launch and check out systems, and Nuclear Detonation System Receiver processes and equipment).</li>
<li>Experience with testing enterprise level systems or system of systems configurations</li>
<li>Analyze existing requirements and recommend test standards to supplement requirements shortfalls</li>
<li>Development of test plans, data management and analysis plans, and other test related products</li>
<li>Identify test capability requirements, test capability shortfalls</li>
<li>Write or assist in writing of test plans, test reports, briefings, test procedures, official correspondence and other test related documentation such as test and evaluation master plan (TEMP)</li>
<li>The ability to effectively brief/write statistical/technical analyses to non-technical audiences</li>
<li>Recommend innovative approaches to operational test and integrated developmental/operational test activities</li>
<li>Perform data collection and analysis to assist in the evaluation of system readiness / effectiveness / suitability / progress, and make recommendations to the test director</li>
<li>Review, analyze, and comment on assigned documentation in support of the test director</li>
<li>Assist in determining the capability of the system to withstand natural and man-made threat environments, and quantify the degree of impairment</li>
<li>Participate in Integrated Test Teams</li>
<li>Experience working effectively in an interdisciplinary team environment</li>
<li>Experience building and maintaining diverse, teaming relationships at all levels of internal and external organizations</li>
</ul>
Requirements
<ul>
<li>Must possess a bachelor's of science degree in an Analytical or Engineering field or Mathematics</li>
<li>Must have a minimum of 6 years of experience in the field of Analytics or Engineering.</li>
<li>Must be able to work in a fast paced environment while being able to prioritize work to balance multiple projects and deadlines</li>
<li>Must have the ability to quickly understand the customers’ overall technical objectives and mission and provide effective solutions.</li>
<li>Must have excellent verbal and written communication skills along with customer interaction and presentation capabilities.</li>
<li>Must be able to work effectively alone, unsupervised, or within a group.</li>
<li>U.S. Citizenship required.</li>
</ul>
Security Clearance:
<ul>
<li>Must currently hold or be able to obtain an active TOP SECRET/SCI clearance and eligibility for special access programs</li>
<li>Must be able to maintain level of clearance required for this position</li>
</ul>
Benefits
Qualis Corporation is committed to hiring and retaining a diverse and talented workforce who can contribute to the mission and vision of the Company. Our employees are our greatest asset and we promote a positive work environment, teamwork, professional growth, innovation, community involvement, flexible scheduling and a family-friendly work environment.
Equal Opportunity Employer/M/F/Vet/Disabled and a Participant in E-Verify

Space Systems Analyst

<h3>Job Description</h3>

Senior Project Manager
Job Description 
The Senior Project Manager positions will perform day-to-day management of the project, identify issues and risks, and recommend and implement approved mitigation strategies associated with the project. 
Role and Responsibilities 

<ul>
<li>Provide weekly scope, budget, and schedule status updates on the accomplishments, milestones, tasks, roadblocks, issues, and risks related to each cybersecurity remediation project. </li>
<li>Lead teams of technical resources to prioritize the delivery of high-quality IT solutions that meet business needs. </li>
<li>Oversee the development and approval of project plans across all remediation work streams or remediation roadmap areas.</li>
<li>Ensure alignment between Department of Information Technology priority initiatives, cybersecurity assessment results, work orders, and Statewide Cybersecurity Initiatives. </li>
<li>Ensure alignment between contractor and staff timesheets, completed work, and deliverables required as defined in both issued work orders and project plans. 6. Develop and update project charters, scope statements, and scope management to align work efforts to organizational goals and objectives. </li>
<li>Develop transition activities and rollout schedules during both pre- and post-implementation. </li>
<li>Manage work activities to ensure conformity to the project scope, timelines, and budgets. </li>
<li>Develop performance and quality measures for product management activities and provide tracking and periodic reporting on these measures. </li>
<li>Motivate the project teams and forge consensus around program goals and objectives. </li>
<li>Develop and manage budgets and resourcing plans, and track performance against these budgets and resourcing plans. </li>
<li>Develop and implement communication strategies to improve transparency and promote awareness of program areas and issues. </li>
<li>Develop written documentation and oral correspondence of outstanding quality. </li>
<li>Integrate change management and change control practices into the program as required. </li>
<li>Identify, track, manage, and reduce the impact of risks and issues. </li>
<li>Manage vendor relationships to ensure high levels of quality deliverables and performance. </li>
<li>Meet legal, regulatory, and policy mandates.</li>
</ul>
Qualifications and Requirements: 
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below: 
<ul>
<li>Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline. </li>
<li>Major in Cybersecurity or other related discipline is preferred. </li>
<li>Master’s degree or project management certification is preferred. </li>
<li>At least five (5) years of experience in project management.</li>
</ul>
Preferred Skills: 
<ul>
<li>At least two (2) years’ experience designing, developing, and implementing ITSM processes, services, and capabilities (e.g., Incident, Change, CMDB). </li>
<li>At least five (5) years of experience managing IT-related projects and must demonstrate a leadership role in at least three (3) successful projects that were delivered on time and on budget. </li>
<li>At least five (5) years of experience implementing or managing cybersecurity-related projects. </li>
<li>At least two (2) years’ experience implementing Identity and Access Management (IAM) technologies. </li>
</ul>
Certifications: 
● Proposed candidates must possess active and current project management certification(s) and shall provide certification license numbers for validation. 
Preferred Certifications: 
One or more of the following project management certifications, including but not limited to: PMI-PBA, PMI-RMP, PMI-SP, PgMP, PfMP, PMI-ACP, DASM, DASSM, CSM, CSPO, PSM, CSP, SSM, or PSPO. 
One or more of the following: cybersecurity certifications including but not limited to: Cisco Certified Network Associate-Security (CCNA-Security), Cisco Certified Network Professional-Security (CCNP-Security), Cybersecurity Specialty Certification (SCYBER); CompTIA: Cloud Plus (Cloud+), Security+ Continuing Education (CE), CompTIA Advanced Security Practitioner (CASP) Continuing Education (CE), Network+ Continuing Education (CE), Cybersecurity Analyst (CySA+ **), PenTest+; EC-Council: Certified Ethical Hacker (CEH), Certified Chief Information Security Officer (CCISO), Computer Hacking Forensics Investigator (CHFI), Certified Network Defender (CND); (ISC)2: Certified Information Systems Security Professional (CISSP), Certified Secure Software Lifecycle Professional (CSSLP), Certification Authorization Professional (CAP), Information Systems Security Architecture Professional (ISSAP), Information Systems Security Engineering Professional (ISSEP), Information Systems Security Management Professional (ISSMP), System Security Certified Practitioner (SSCP), Certified Cloud Security Professional (CCSP), Health Care Information Security and Privacy Practitioner (HCISPP); ISACA: Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC); GIAC: GIAC Certified Intrusion Analyst (GCIA), GIAC Certified Enterprise Defender (GCED), GIAC Certified Forensic Analyst (GCFA), GIAC Certified Incident Handler (GCIH), GIAC Global Industrial Cyber Security Professional (GICSP), GIAC Security Essentials Certification (GSEC), GIAC Security Leadership Certificate (GSLC), GIAC Systems and Network Auditor (GSNA)

SENIOR PROJECT MANAGER

It's fun to work in a company where people truly BELIEVE in what they're doing!&lt;br&gt;&lt;br&gt;We're committed to bringing passion and customer focus to the business.&lt;br&gt;&lt;br&gt;&lt;b&gt;SUMMARY&lt;/b&gt;&lt;br&gt;&lt;br&gt;The Mid-Program Analyst supports the Department of Homeland Security (DHS), US Customs and Border Protection (CBP) by working with the budget office to develop and update the annual spend plan; gathering and compiling budget data and providing a comprehensive report on the funding requirements by Division; tracking expenditures and reviewing the ULO reports and providing the Budget Officer with updates on expenditures; creating weekly reports on remaining allocations, burn-rates, ULOs, and expenditures; working with the COR in the proper allocation of funding resources, based on budget allocation and contract funding requirements; conducting analyses of spending patterns and providing advice on ways to increase efficiencies; and developing budget processes and procedures and conducting budget training as required and using SharePoint/KMS to track and maintain open documents.&lt;br&gt;&lt;br&gt;&lt;b&gt;ESSENTIAL REQUIREMENTS &lt;/b&gt;&lt;br&gt;&lt;br&gt;Must meet one of the two requirements:&lt;br&gt;&lt;ul&gt;&lt;li&gt;Have an active Security Clearance (DHS/CBP clearance preferable), or&lt;/li&gt;&lt;li&gt;2) Have had a Security Clearance in the past (preferably within the last 2 years).&lt;/li&gt;&lt;/ul&gt;&lt;br&gt;Must be able to pass a CBP background investigation.&lt;br&gt;&lt;br&gt;DHS and/or CBP experience is highly desirable.&lt;br&gt;&lt;br&gt;&lt;b&gt;KEY DUTIES AND RESPONSIBILITIES&lt;/b&gt;&lt;br&gt;Essential Duties and responsibilities include the following. Other duties may be assigned.&lt;br&gt;&lt;br&gt;Provides task management and technical writing reviews.&lt;br&gt;&lt;br&gt;Works with the Government Lead and the PMs to identify the responsible Division and initiate the process of responding to the tasking.&lt;br&gt;&lt;br&gt;Receives, reviews, and submits responses to tasks.&lt;br&gt;&lt;br&gt;Corresponds with the tasking entity, verify information, and request clarification, as needed.&lt;br&gt;&lt;br&gt;Uses the CBP Style Guide to ensure submissions are in the proper format. Provide technical writing support to ensure written correspondence is clear, concise, and properly formatted.&lt;br&gt;&lt;br&gt;Develops weekly status reports on all outstanding tasker(s). Coordinate with the responsible entity by the response date, and request extensions to taskers, as needed.&lt;br&gt;&lt;br&gt;Assists with the editing and routing of official correspondence. Develop templates, PowerPoint presentations, newsletters, and reports, as required.&lt;br&gt;&lt;br&gt;Uses SharePoint/Knowledge Management System (KMS) to track and maintain open documents.&lt;br&gt;&lt;br&gt;Uses SharePoint/KMS to receive, review and respond to internal and external tasks.&lt;br&gt;&lt;br&gt;Assists with assigning and managing KMS access and permissions and provide updates to the KMS homepage, as necessary.&lt;br&gt;&lt;br&gt;Develops, updates, and publishes IS's Monthly Newsletter.&lt;br&gt;&lt;br&gt;Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output.&lt;br&gt;&lt;br&gt;Responsible for aiding in own self-development by being available and receptive to all training made available by the company.&lt;br&gt;&lt;br&gt;&lt;b&gt;OTHER DUTIES&lt;/b&gt;&lt;br&gt;&lt;br&gt;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.&lt;br&gt;&lt;br&gt;&lt;b&gt;EDUCATION AND EXPERIENCE&lt;/b&gt;&lt;br&gt;&lt;br&gt;Bachelor's degree and a minimum of 3 years' relevant experience, or equivalent combination of education/experience.&lt;br&gt;&lt;br&gt;Three (3) to five (5) years of project/program analyst experience required.&lt;br&gt;&lt;br&gt;&lt;b&gt;JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES&lt;/b&gt;&lt;br&gt;&lt;br&gt;Excellent customer relationship management skills and ability to work with diverse groups.&lt;br&gt;&lt;br&gt;Strong financial, analytical, and written skills.&lt;br&gt;&lt;br&gt;Experience analyzing processes and workflows, formulating process improvement recommendations, analyzing technical/programmatic information, and preparing high-level presentations.&lt;br&gt;&lt;br&gt;Proficient in the full suite of Microsoft Office and Microsoft Project.&lt;br&gt;&lt;br&gt;Well-developed time management and schedule coordination skills.&lt;br&gt;&lt;br&gt;Demonstrated high-level ability to communicate both verbal and written.&lt;br&gt;&lt;br&gt;Demonstrated ability to write technical/acquisition documents.&lt;br&gt;&lt;br&gt;Must have effective problem solving and decision-making skills.&lt;br&gt;&lt;br&gt;Ability to interact in a team environment and with key customers and stakeholders.&lt;br&gt;&lt;br&gt;Proficient in the full suite of Microsoft Office, including Project.&lt;br&gt;&lt;br&gt;&lt;b&gt;LANGUAGE SKILLS&lt;/b&gt;&lt;br&gt;&lt;br&gt;Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and or boards of directors.&lt;br&gt;&lt;br&gt;&lt;b&gt;MATHEMATICAL SKILLS&lt;/b&gt;&lt;br&gt;&lt;br&gt;Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.&lt;br&gt;&lt;br&gt;&lt;b&gt;REASONING ABILITY&lt;/b&gt;&lt;br&gt;&lt;br&gt;Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.&lt;br&gt;&lt;br&gt;&lt;b&gt;PHYSICAL DEMANDS&lt;/b&gt;&lt;br&gt;&lt;br&gt;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.&lt;br&gt;&lt;br&gt;Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.&lt;br&gt;&lt;br&gt;&lt;b&gt;CNI CORE COMPETENCIES &lt;/b&gt;&lt;br&gt;&lt;br&gt;Responsible for the integration of CNI Core Competencies into daily functions, including commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.&lt;br&gt;&lt;br&gt;&lt;b&gt;COMPLIANCE &lt;/b&gt;&lt;br&gt;&lt;br&gt;Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) for themselves and the company as a whole. Fosters an environment in which they will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.&lt;br&gt;&lt;br&gt;&lt;b&gt;EOE including Disability/Vet&lt;/b&gt;&lt;br&gt;&lt;br&gt;If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Mid-Program Analyst

<h3>Job Description</h3>
SALARY: $24.30/hr. - $28.30/hr.
GROUP: Unrepresented
DIVISION: Prevention
REPORTS TO: Division Chief Fire Marshal
FLSA STATUS: Non-Exempt 
CLASSIFICATION: Non-Management
STATUS: Seasonal
LOCATION: Fire Station #5

POSITION OVERVIEW
This grant funded, 40-hour workweek is a seasonal duration employment opportunity, which is expected to be active from May through October for the next 5 years. Actual start dates will be dependent on weather and other considerations. Applications accepted until position is filled. First review of applications received will be on May 10th.
This position will work under the general supervision of the Fire Marshal, but will be expected to exercise limited supervision. The Community Risk Reduction Coordinator (CRRC) will perform a variety of tasks in an overall effort to reduce hazardous fuel loads within the district. These duties include but are not limited to; conduct defensible space assessments, coordinate the district's community risk reduction trailer's and wood chipper programs, maintain accurate records for inspections, promote and assist with the development, adoption, and maintaining of Firewise communities. Represent the district and promote mitigation efforts within the community; organize contract crews conducting mitigation work; public education; and other related duties as assigned.
RESPONSIBILITIES AND ESSENTIAL FUNCTIONS
Responsibilities and duties may vary but the essential job duties will include the following:
<ol>
<li>Recommends community risk reduction action plans for resolution of identified vulnerabilities;</li>
<li>Maintains a complete record of public education activities.</li>
<li>Assists in the Community Risk Reduction efforts of the District.</li>
<li>Assists in the creation of social media content and public education campaigns.</li>
<li>Creates, formats, and distributes program documents, lesson plans, forms, flyers, and presentations.</li>
<li>Performs duties in accordance with KCFD1's work rules, performance management plans (PMP), SOG's and guidelines.</li>
<li>Demonstrates professionalism and a positive attitude during public interaction that shows support for the District and the incorporated city and unincorporated areas of the County served by the District.</li>
<li>Maintains harmonious work environment with coworkers through strong interpersonal skills; shows commitment to policies, goals and objectives of the District.</li>
<li>Ability to maintain composure, work cooperatively and professionally, and think clearly under stressful situations involving the public, as well as co-workers.</li>
<li>Promotes good public relations.</li>
<li>Practices and maintains personal safety. Complies with safety requirements of the position and actively promotes safe work practices; safely operates a variety of vehicles and equipment.</li>
<li>Assists the Fire Marshal in other duties as assigned.</li>
</ol>
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is frequently required to talk; hear; sit; stand; walk; use hands to finger, handle, or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
This position can be physically demanding, requiring good health and physical condition to adequately perform job duties. Employee uses appropriate Personal Protection Equipment (PPE). The applicant must be able to be on their feet for extended periods of time and lift objects frequently up to 10 pounds and occasionally up to 50 pounds. He or she must have the ability to communicate clearly and concisely, both orally and in writing; understand the community, organization, and operations of the District; work cooperatively with citizens, community groups, business interests, other District employees, and federal, state, and local agencies. 
JOB CONDITIONS 
The work schedule is eight (8) hours per day, five (5) days per week for a total of 40 hours. The Fire Marshal may authorize variations of the scheduled 40-hour work week. Occasional evening and weekend work is required for meetings or special projects. Overtime pay or compensatory leave is provided for all hours worked outside the normal 40-hour work week. 
It is the attendance standards of the employer that all employees are present and on time each shift they are scheduled to work. Unauthorized full or partial absence during any scheduled shift, arriving late, or leaving early, for whatever reason, may result in disciplinary action up to and including termination of employment. Time off may be approved if allowed by applicable policies covering illness, injury, or other personal emergency.
Job requires the use of office equipment including, but not limited to, computers with Microsoft Office, fire-based reporting and staffing programs and internet; tablets, telephones, cell phones, two-way radios, pagers, copy machines and fax machines.
This position requires use of KCFD1 vehicle.
The work environment may include indoor and outdoor stations, residential, commercial, and industrial settings, near moving machinery and traffic.
All types of weather conditions may be encountered, including temperature extremes, wet, dry, hot and below freezing weather, during day and night.
Noises levels from: quiet office setting to high levels.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES
<ol>
<li>Ability to gather, organize, analyze, examine or evaluate data or information and prescribe action based on such data or information;</li>
<li>Proficient in computer applications related to the work including Windows, Word, Outlook, Publisher, Excel, CANVA and PowerPoint;</li>
<li>Knowledge of the management of Social media platforms such as Facebook, Twitter, Instagram;</li>
<li>Ability to take and edit photos and videos;</li>
<li>Knowledge and experience of the techniques needed for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone to communicate fire safety concepts;</li>
<li>Knowledge of analyst strategies;</li>
<li>Knowledge of marketing strategies;</li>
<li>Knowledge of fire and safety education programs and fire behavior</li>
<li>Ability to prepare clear and concise reports, correspondence and other written materials and maintain accurate records and files;</li>
<li>Ability to use initiative and independent judgment within general policy guidelines;</li>
<li>Ability to conduct group presentations;</li>
<li>Must have integrity in the performance of assigned tasks;</li>
<li>Responds to citizens' questions and comments in a courteous and timely manner;</li>
<li>Must have an attitude of cooperation and the ability to work well with others;</li>
<li>Must have proven skills in organizational/time management, decision making, and problem solving;</li>
<li>Must have the ability to manage multiple tasks and projects;</li>
<li>Must have the ability to be adaptable/flexible, have a positive attitude, proactively engage with customers, employees and co-workers, and identify enhancement opportunities;</li>
<li>Ability to collaborate and to effectively communicate and engage with others, ability to effectively resolve conflict, effectively deal with both internal and external customers, and work effectively within a team environment;</li>
<li>Ability to use standard office and class room equipment;</li>
<li>Ability to use audio-visual equipment used in a classroom setting;</li>
<li>Ability to use public address systems and components</li>
</ol>
Shall maintain a current driver's license valid in the State of Oregon. 
This position shall be responsible for any additional administrative or operational duties and such other duties as may be required by their supervisor.
TRAINING PERIOD
Training and new employee orientation is expected to take approximately 2 - 4 weeks for a fully qualified employee to become accustomed to the specialized fire service terminology, processes, and statistical data reporting systems unique to KCFD1. The required probationary period for a new employee does not apply to a seasonal position. 
QUALIFICATION REQUIREMENTS
Consideration will be given to any combination of education and experience that would reflect meeting the qualifications and provide the ability to successfully perform the duties of the position. Equivalent or additional education, experience, and certifications from other states or agencies may be considered. Certifications and licenses must be maintained for the duration of employment.
Education
High School Diploma or GED
Certifications/licenses
<ul>
<li>Must possess a valid Oregon Driver's License</li>
</ul>
Other
Excellent customer service delivery with computer experience including an emphasis in the use of Microsoft Word, Excel, Outlook, PowerPoint; databases; social media content and work in a networked environment.
PREFERRED QUALIFICATIONS
Education
Associates Degree
Certifications/licenses
<ul>
<li>ICS 100, 200, 700, 800</li>
</ul>
Experience
<ul>
<li>Three years of defensible space, fuels management, home hardening, and home ignition zone assessments.</li>
<li>Knowledge of risks associated with living in the wildland urban interface</li>
<li>Three years of program management work directly related to fuel reduction and management</li>
<li>Knowledge of wildfire behavior and fire prevention and fuel reduction strategies</li>
<li>Other work experience, training and or knowledge related to risk reduction. </li>
</ul>
PRE-EMPLOYMENT REQUIREMENTS
Employment for this position is contingent on clearance of the following:
 X Pre-Employment Drug Screen
 X Background Investigation
 X Physical Examination
 __ Psychological Evaluation

ADA/EEO STATEMENT
In accordance with federal and state laws, Klamath County Fire District 1 (KCFD1) is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, KCDF1 will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. 
VETERANS PREFERENCE
Veterans' preference will be accorded as provided by Oregon Revised Statue (ORS 408.230). Under Oregon law, armed forces veterans who successfully complete the initial application screening and meet the minimum qualifications for the position will be awarded preference points. If you are a veteran and want to apply for preference points, submit a completed Klamath County Fire District 1 Veterans' Preference form, and the required documentation listed on the form. All documentation for Veteran's Preference must be received prior to the closing date of application. To obtain the form or for more information regarding Veteran's Preference, please contact Human Resources at <a href="mailto:twedemeyer@kcfd1.com" target="_blank">twedemeyer@kcfd1.com</a> or 541.885.2056 ext. 126.
Klamath County Fire District 1 reserves the right to extend the final filing date as necessary.
The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked. Klamath County Fire District 1 is an Equal Opportunity Employer, and does not discriminate on the basis of handicap status in the admission, access to, treatment, or employment for its programs, or activities, whether funded by the District or by grants. Women, persons with disabilities, and minorities are encouraged to apply.
ADA/EEO STATEMENT
In accordance with federal and state laws, Klamath County Fire District 1 (KCFD1) is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, KCDF1 will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. 
PRE-EMPLOYMENT REQUIREMENTS
Employment for this position is contingent on clearance of the following:
 X Pre-Employment Drug Screen (includes Marijuana)
 X Background Investigation
 X Physical Examination

Community Risk Reduction Coordinator

<h3>Job Description</h3>
JOB SUMMARY:
The 9-1-1 CAD Manager is responsible for maintaining the computer aided dispatch (CAD) system, all peripheral equipment and in maintaining the functioning of the CAD system essential to the ongoing work of the department. Incumbent will be responsible for maintaining a comprehensive database for the computer aided dispatch system. The position may also function as an administrative employee, providing statistical reports and information for the public, other county departments and agencies we serve. Will also serve as backup for the Mobile Data Terminals (MDT) network in the absence of the 9-1-1 Center Systems Administrator. Incumbent will assist in the training of new employees in the use of the CAD system, work closely with our Planning and Zoning department in a continual exchange of information needed for the CAD Geographical information (GIS) system. Work is reviewed through the efficiency and effectiveness of the CAD system, accuracy, timeliness of records, and accuracy of reports.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Coordinates with all user agencies on the additions or changes to their agency’s equipment names on unit/vehicle configuration in Inform CAD.
Evaluates the CAD system; tests system to determine any problems or compatibility issues for the Center.
Oversees all data entry related to the CAD system.
Maintains database tables for incident types, status codes, dispositions tables, and vehicle configuration.
Oversees maintenance of CAD personnel files and Incident Notification page groups for multi-jurisdictional user agencies.
Responsible for the maintenance of the status windows for display of the desired incident and unit information, including calls pending and active units.
Reviews programs, working components, and procedures; makes changes to improve the general operation of the system.
Assists with training of departmental personnel in the proper operation of the CAD as a supplement to formal and online training.
Troubleshoots problems, makes minor repairs, or locates appropriate personnel to correct problems.
Serves as lead on CAD related projects.
Administers, maintains and evaluates CAD and CAD related systems software.
Highly responsive program administration and maintenance, including proactive identification, evaluation, implementation and problem solving to mitigate known or potential problem areas.
CAD related vendor management, including communication expectations, prioritization, coordination of deliverables &amp; services and follow through to ensure timelines are met.
Writes new programs, reports or screens including processes for exchanging data with other systems or agencies.
Installs and implements new software related to the Inform CAD.
Conducts database administration.
Participates in system upgrades.
Hardware and software maintenance on 9-1-1 center PC is as needed to backup MIS and 9-1-1 Systems Administrator.
Attends and participates in user group meeting including Dispatch Operations, Law Enforcement and Fire Ops to develop and ensure adherence to created policies.
Represents the Agency or division at meetings as requested; serves on various committees.
Provides information and assistance to other departments, outside agencies and the public on assigned functions.
Works as assigned during any emergency activation of the Agency EOC (Emergency Operations Center). Participates in Agency or regional exercises to maintain skills.
Ensures data recoverability by implementing a robust methodology for performing system backups and database archive operations.
Works in 9-1-1 Center as Call taker, Communications Officer or Supervisor during staffing shortages. 
Administers and maintains the Everbridge Emergency Notification System and the EMnet State Notification System. 
Performs independent research projects for the Director and assists with investigating communication complaints and problems. 
Assists with budget preparation for department, includes preparing computer-spread sheets, logs and may track expenditures to assist in developing future budget needs. Assists in negotiation of maintenance agreements with CAD vendors.
Assists the 9-1-1 Center Systems Administrator with all phases of the recording equipment in the 9-1-1 Center. Trouble shoots equipment and arranges service call(s) from vendor if needed. 
Assists the 9-1-1 Center Systems Administrator with all phases of the Viper emergency phone network.
Prepares and disseminates monthly reports.
Regular and predictable attendance is required.
Performs other duties as required.
MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience: 
Associate’s degree with a major course work in computer science or computer information systems or a related field may substitute for the required experience.
Experience working in a 9-1-1 Center on a CAD (Computer Aided Dispatch) system, Mobile Data system, Emergency phone system, GCIC/NCIC network and recording system, a plus but not required. 
Any equivalent combination of education and experience that provides the applicant with the knowledge, skills and ability (KSA) required to successfully performing the job would be considered. A typical way to obtain the knowledge and abilities would be:
At least 5 years of experience in information systems or a related field as a programmer/analyst with emphasis on systems design and programming.
Licenses and Certifications:
Must be GCIC/NCIC Certified.
P.O.S.T. Communications Officer Certified.
Emergency Medical Dispatch (EMD) Certified.
CPR Certified.
Knowledge, Skills, and Abilities:
Knowledge of up-to-date principles of data processing and computer science.
Knowledge of principles and techniques of complex and systems analysis
Knowledge of methods and procedures of computer software design, development and maintenance.
Knowledge of applicable programming languages and operating systems.
Knowledge of report preparation, research methods and statistical principles.
Knowledge of methods of effective project planning and management.
Knowledge of application and interpretation of Hall County 9-1-1 center policies and procedures as well as local, state and federal laws and regulations relevant to PSAP operations.
Ability to coordinate and participate in systems analysis, design and programming.
Ability to analyze data and develop logical solutions to complex problems.
Ability to develop and deliver clear and concise reports for intended audiences.
Ability to apply critical thinking, problem solving and collaborative approaches to improving CAD services to users and administrative personnel.
Ability to analyze situations thoroughly, identify potential problems and find effective solutions.
Ability to establish and maintain positive and professional working relationships with managers, coworkers, other governmental jurisdictions, volunteers, the media and the public.
Ability to effectively communicate and express ideas both orally and in writing.
Ability to apply appropriate independent initiative, discretion, judgement and organizational skills to a variety of projects, assignments and situations.
Ability to understand and execute complex oral and written instructions. Apply available guidelines, policies or procedures in diverse situations.
Ability to Prepare and present written correspondence, reports and materials in clear, correct and comprehensible terms from general notes and concepts.

ADA Minimum Qualifications:
Physical Ability: Essential functions of this position continuously require the ability to remain in a stationary position (sitting or standing);operate a computer and other office machinery, such as a calculator, copier, and printer. Incumbents must continuously be able to think analytically; handle stress and emotion, concentrate on tasks, remember names and other details; examine and observe details; make decisions, and adjust to change. Incumbents must also continuously direct others; meet deadlines; stay organized; use math/calculations and use a keyboard/type.
Essential Functions frequently require the ability to move about inside the office; and move/transport items up to 10lbs.
Essential functions occasionally require the ability to bend body downward and forward by bending spine and legs, and twisting at the waist, hips or knees; reach overhead; push or pull; and repetitively use hands/arms/legs. Incumbents in this position are occasionally required to be on-call and work irregular hours. 
Sensory Requirements: Essential functions regularly require the ability to use effective verbal and written communication; and use of hand/eye coordination and fine manipulation to use equipment.
Environmental Factors: Essential functions of this position continuously require the ability to either work with others or work alone. 
This class specification should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this specification.

911 CAD Manager

<h3>Job Description</h3>
Title: IT Senior Manager
Location:4822 N Broadway
Shift: Monday to Friday 
Summary: 
Are you ready to make a meaningful impact as the Senior Manager, IT at Heartland Human Care Services? In this role, you'll be the go-to expert, leading the charge in solving complex IT problems and providing top-notch support to our team and external contacts. You'll work closely with leadership to develop workflows, ensure Service Desk teams meet KPIs, and deliver on project deadlines. As a hands-on leader, you'll also roll up your sleeves to tackle system and network issues alongside our managed service provider. Your expertise will be key in maintaining small to medium-sized Microsoft environments, including Windows, Exchange, VMware, and networking. Your thought leadership will drive our mission and vision forward, supporting compliance efforts and fostering a culture of learning and development. Join us and be part of something truly impactful!

Why Join Us:
<ul>
<li>Make a Difference: Be a part of an organization that is deeply committed to creating positive change in the lives of individuals and communities. </li>
<li>Professional Growth: Take on a leadership role where you can develop and implement asset management systems, supervise a dedicated team, and contribute to ongoing education initiatives.</li>
<li>Comprehensive Benefits: Enjoy a range of benefits, including medical, dental, vision insurance, 401(k) match, paid maternity and paternity leave, commuter benefits, student loan assistance, and more.</li>
</ul>
Our Benefits: o Medical insurance o Dental insurance o Vision insurance o 401(k) match o Paid maternity leave o Paid paternity leave o Commuter benefits o Student loan assistance o Tuition assistance o Disability insurance

Essential Functions:
Duties &amp; Responsibilities
Technical
<ul>
<li>Solves complex technical problems relating to the Heartland Alliance desktop, system, and network environment</li>
<li>Deploys applications and updates to the Heartland Human Care Services desktop environment. </li>
<li>Installs and tests software upgrades and hardware configurations. </li>
<li>Assists with documenting of procedures, SOPs, and configurations related to systems implementations and software acquisition, use, support, and security. </li>
<li>Recommends and implements approved plans for IT improvement. </li>
<li>Assists with print services configuration including share creation and email/scanning functions. </li>
<li>Assists with the management of Active Directory organizational structure, Active Directory objects, Group Policy objects and associated management tools. </li>
<li>Assists with the management of file shares and data directories and associated security hierarchies.</li>
<li>Assists with the Base99 (IT ticketing system) design, workflow, implementation,</li>
<li>Prepares technical reports on the operation of systems and provides training in system use and access.</li>
<li>Participates in the planning, implementation, and review processes for new Microsoft technologies.</li>
<li>Carries a smart phone to provide 24/7 support for critical situations. While calls outside of regular business hours are infrequent, response to such calls is expected unless advance notice of unavailability has been provided to the associate’s direct manager. </li>
<li>Performs other duties as assigned.</li>
</ul>

Project Management and Communications
<ul>
<li>Serves as internal point of contact to track status of IT project status that are under supervision of managed service provider and provide updates to Heartland Human Care Services leadership, and residential leadership.</li>
<li>Serves as internal point of contact on centralized IT written and verbal communications to Heartland Human Care Services Staff, and ORR funder on compliance requirements, and in collaboration with managed service provider CIO, director of operations, COO, and CEO. </li>
<li>Collaborates with CIO in development of internal IT workflows, policies, and procedures aligning with ORR requirements and mandates.</li>
</ul>
Supervisory Responsibilities
<ul>
<li>Serves as supervisor to internal IT FTEs. </li>
<li>Ensures direct reports have competencies necessary for roles and responsibilities.</li>
</ul>
<ul>
<li>IT Service Manager (1)</li>
<li>IT Systems Specialist (1)</li>
<li>IT Project Coordinator (1)</li>
</ul>
Education and Experience:
<ul>
<li>Minimum of a bachelor’s degree with a technical major or equivalent from a four-year college or university; required.</li>
<li>Minimum of five-seven years of relevant experience and a minimum of five years of related experience; or equivalent combination of education and experience.</li>
<li>Experience with Windows server infrastructure including demonstrable experience with Azure Active Directory, Windows 2016/2019 Server, Exchange 2016 &amp; Office 365Experience serving in a front facing IT management role with responsibilities translating technical details and projects into language easily understood by staff across the organization in a professional manner. </li>
<li>Experience with best practices in providing and measuring IT client satisfaction and customer service to end users.</li>
<li>Experience in the role of business analyst</li>
</ul>
Certifications/Licenses:
<ul>
<li>Microsoft 365 Certified</li>
<li>CompTIaa A+ Certification</li>
<li>Modern Desktop Administrator Associate is preferred.</li>
<li>Lean six sigma or PMP certification is preferred.</li>
</ul>
Knowledge/Skills/Abilities (K/S/A):
<ul>
<li>Computer Skills: To perform this job successfully, an individual must have knowledge of Exchange (2016 2019), Office 365, Microsoft Azure and Windows Operating Systems and various web browsers. In addition, the IT Service Manager will have familiarity with the following systems or comparable systems; Mobile Device Management, SentinelOne end-point protection; ConnectWise Manage and Automate for endpoint management and other software applications routinely used by Heartland Alliance.</li>
<li>Verbal and Written Communication Skills: Ability to read, analyze, and interpret general business policies and standard operating procedures, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from outsourced IT vendors and internal stakeholders.</li>
<li>Mathematical Skills: Develop and maintain key performance indicators and metrics. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. </li>
</ul>
<ul>
<li>Strategic Agility: Ability to define problems, collect data, establish facts, and draw valid conclusions and execute on recommendations. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to work independently when required without direct supervision.</li>
</ul>
<ul>
<li>Excellent communication skills., relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.</li>
</ul>
<ul>
<li>Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.</li>
</ul>
<ul>
<li>A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.</li>
</ul>
<ul>
<li>Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Alliance.</li>
</ul>
<ul>
<li>Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li>
</ul>
<ul>
<li>Ability to work independently and remain self-motivated with minimal direct supervision.</li>
</ul>
<ul>
<li>Strategic thought partnership and consultancy skills.</li>
</ul>

Work Arrangement: 
This role is eligible for a “hybrid” work arrangement. If hybrid, it is expected this person would be able to meet for “in person” meetings when needed or at the request of others. In-person meetings may be required on a regular basis (weekly, monthly, etc.). There are weekly in-person responsibilities at the carious HEARTLAND HUMAN CARE SERVICES sites and this person must have access to reliable transportation There may also be the availability to work from home when appropriate.

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>The noise level in the work environment is usually moderate.</li>
<li>Moderate exposure to outdoor elements at all times of year when traveling to and from work sites via public transportation.</li>
<li>Responsibilities sometimes require working evenings and weekends, sometimes with little advance notice.</li>
</ul>
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>While performing the duties of this job, the employee is regularly required to use hands to key, handle, or feel and reach with hands and arms.</li>
<li>While performing the duties of this job, the employee is frequently required to talk or hear.</li>
<li>Specific vision abilities required by this job include close vision and peripheral vision.</li>
<li>Must be able to lift up to 40 pounds.</li>
<li>Must have a valid driver’s license with a good driving record.</li>
</ul>

Equal Opportunity Employer Statement:
Heartland Human Care Services makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

Sr. IT Manager

<h3>Job Description</h3>
Gold Coast Health Plan will not sponsor applicants for work visas.
The pay range above represents the minimum and maximum rate for this position in California. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. Salary range will vary for remote positions outside of California.

POSITION SUMMARY
Reporting to the Executive Director, Operations, the Operations Analyst is responsible for completing organizational tasks that support the efforts of the operations department’s projects, activities and tasks. This position requires internal and external collaboration and excellent communication skills. The skill sets required for the Operations Analyst are organized, efficient, and good interpersonal skills. This role will have to think critically to plan, synchronize, and execute activities with a diverse set of individuals in different roles. This position requires a working knowledge of Medi-Cal, Medicare, and county health care programs.
The Operations Analyst general provides support to the department, by conducting specific and comprehensive analyses of a wide range of programs and processes; coordinates and/or performs special projects; recommends policies and procedures; plans, organizes, coordinates, analyzes and implements a variety of assignments and performs related work as assigned.
This role is responsible for independently performing work in a variety of assignments including working on special projects and programs, data review, data analysis and/or research and reporting. Assignments and objectives are established but work methods and resources are left to the incumbents’ discretion. Incumbents may be assigned to work on projects in any Operations department where a need exists.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statements
• Develop graphs, reports, and presentations in support of department needs.
• Collaborate in tracking of short- and long-range plans and goals and objectives to ensure deadlines are met.
• Identify, analyze, and interpret trends or patterns for methods to better benefit the Plan.
• Coordinate, manage, assist with or support projects that are outside the scope of the Project Management Office.
• Develop and maintain databases necessary for projects and department functions.
• Uses analytical and data skills to produce reports to support the Business in making data driven business decisions.
• Develop graphs, adhoc and regularly schedule reports, and presentations of project results.
• Reviews data to ensure validity.
• Perform basic statistical analyses for projects and reports.
• Performs basic analyses on departmental productivity.
• Extract and analyze data from various sources to achieve cost saving programs for the Plan.
• Generate routine and ad hoc reports as assigned.
• Maintains an UpToDate and thorough knowledge of Gold Coast Health Plan's policies as related to department
• Provides accurate research to resolve issues regarding, claims and contracting using appropriate systems.
• Properly documents all calls/contacts as required by department standards in a clear and concise manner.
• Oversee projects and prioritize the resources to optimize the use of those resources to maximize effectiveness.
• Communicate effectively in writing, orally, and with others to understand and/or convey information in a manner consistent with job functions.
• Establish contact lists of collaborators and update information periodically.
• Maintains an up-to-date and thorough knowledge of Gold Coast Health Plan's guidelines.
• Attends departmental meetings and training sessions as required.
• Coordinates the oversight initiatives and Joint Operating Meetings
• Establishes telephonic, electronic correspondence and/or fax contact with internal and external customers following internal policies and HIPAA guidelines
• Maintains an up-to-date and thorough knowledge of Gold Coast Health Plan's guidelines.
• Provides accurate research to resolve operational issues.
• Critical thinking skills as demonstrated by the ability to problem-solve complex, multifaceted situations.
• Attends departmental meetings and training sessions as required.
• Respond to calls from providers, members, and internal customers.
• Identify appropriate escalation path and escalate internally to the correct department as needed
• Maintains strict confidentiality of all sensitive information. 
• Write internal documents as needed.
• Other duties as assigned.
POSITION QUALIFICATIONS
Competency Statements
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Consensus Building - Ability to bring about group solidarity to achieve a goal.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Presentation Skills - Ability to effectively present information publicly.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Judgment - The ability to formulate a sound decision using the available information.
• Communication, Oral - Ability to communicate effectively with others using the spoken word. 
• Communication, Written - Ability to communicate in writing clearly and concisely. 
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. 
SKILLS &amp; ABILITIES
Education: 
• Bachelor's Degree (four-year college or technical school) Preferred not required, • Field of Study: Health Care Administration, Health Care Economics, or related discipline.
• 3-5 years of experience in managed care environment, or one that would have developed the knowledge and abilities listed.
• 2-3 years in data analysis in a managed health care environment preferred
Experience: 
• Principles and practices of managed health care. 
• State and federal laws and/or regulations as they relate to managed care, Medi- Cal/Medicaid and other related business and policies governing managed care issues.
Computer Skills: Advanced computer skills included in the MS Office products (Word, Excel, Access, and PowerPoint).
Certifications &amp; Licenses:
Other Requirements: 
• Provide on-going information/reports to Management as requested. 
• Ability to work collaboratively with others.
• Focused and thorough research skills.
• Prioritize tasks in order to meet deadlines.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Written Communication - Writes clearly and informatively.
WORK ENVIRONMENT
Office work environment.

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