<h3>Job Description</h3>
Job Description
Job Purpose
This position serves as an ambassador for the community and executes receptionist, customer service, hospitality as well as other responsibilities as defined in this document to assist in the administration of the community.
 
Company Overview
True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident’s families in a profound and personal way. At True Connection Communities, you’ll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit <a href="http://www.trueconnectioncommunities.com" target="_blank">www.trueconnectioncommunities.com</a>.
 
Benefit of working for us based on eligibility 
<ul>
<li>Medical/Dental/Vision Insurance, Health Savings Account (HSA) &amp; Flexible Spending Account (FSA) </li>
<li>Paid Parental Leave, Short-term &amp; Long-term Disability</li>
<li>Industry-leading PTO</li>
<li>Paid Holidays</li>
<li>401k program; Including match</li>
<li>Tuition reimbursement</li>
<li>Staff development courses &amp; free online training courses</li>
<li>Paid training</li>
<li>Bonus programs</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employee/Resident Referral Bonuses</li>
</ul>
 
Duties and Responsibilities
<ul>
<li>Provides positive first impression to anyone who enters the community.</li>
<li>Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages according to policies and procedures.</li>
<li>Greets all visitors in a friendly, courteous, and professional manner.</li>
<li>Follows hospitality touchpoints and procedures according to company standard</li>
<li>Ensures lobby area is scented and has music playing during shift.</li>
<li>Screens and requires visitors to “sign in” at hospitality desk.</li>
<li>Notifies residents of visitors.</li>
<li>Instructs resident’s visitor according to resident’s instructions.</li>
<li>Receives and processes incoming mail.</li>
<li>Accepts all outgoing mail/packages.</li>
<li>Types, copies, orders, and maintains inventory of office supplies, performing other clerical duties as assigned.</li>
<li>Maintains and updates Emergency Phone Number Log and keeps log at hospitality desk.</li>
<li>Maintains and updates emergency contact information on each resident and keeps information at front desk.</li>
<li>Assists managers with various clerical responsibilities.</li>
<li>Takes RSVPs for special functions, as necessary.</li>
<li>Oversees sign-up for scheduled transportation.</li>
<li>Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information.</li>
<li>Keep hospitality captain desk and lobby area neat and organized.</li>
<li>Hands out maintenance requests forms and passes them onto appropriate managers.</li>
<li>Based on interactions with residents will immediately advise supervisor and Executive Director of any noted changes in physical and/or mental health of residents.</li>
<li>Works collaboratively with supervisor to create a positive, hospitality-oriented atmosphere for all associates and residents.</li>
<li>Gives exceptional customer service to residents and visitors, from providing a pleasant greeting to maintaining professionalism and composure in more challenging situations.</li>
<li>Recognizes and fosters a sales-oriented culture by participating in and contributing toward the sales and marketing efforts of the community.</li>
<li>Attends and actively participates in company-hosted webinars, meetings and other trainings as scheduled.</li>
<li>Performs other related duties as assigned.</li>
</ul>
 
Qualifications
<ul>
<li>High school diploma or GED required.</li>
<li>Prior experience in working with public.</li>
<li>Must possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities.</li>
<li>Strong organizational, oral, and written communication skills.</li>
<li>Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls.</li>
<li>Must have word-processing and clerical skills, and familiarity with Microsoft Office products.</li>
<li>Self-motivated, possessing considerable initiative and judgment in order to work with minimal supervision.</li>
<li>Must possess the ability to communicate effectively with all levels of management, other associates and the general public.</li>
<li>Must be able to work flexible hours and participate in holiday activities. </li>
</ul>
 
Working Conditions
This position works in a professional office environment. This position routinely uses standard office equipment such as computers, phones, printers, scanners, photocopiers, and filing cabinets. The Concierge works within the Senior Living Community, where there may be possible exposure to communicable diseases and infection, exposure to latex, possible exposure to blood-borne pathogens, possible exposure to various chemical, infectious, or biological hazards, and possible exposure to pets. 
 
 
True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.
True Connection Communities complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities. 
True Connection Communities is a Drug-Free/Smoke-Free Workplace.

Concierge

<h3>Job Description</h3>
Job DescriptionCompany Description 
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect &amp; Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.
Job Description 
<ul>
<li>Greet residents and provide general assistance to visitors, prospective residents, and families.</li>
<li>Answer telephone calls.</li>
<li>You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.</li>
<li>Process reports for such things as work orders, incidents and concerns.</li>
<li>You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.&nbsp;</li>
<li>Maintain the sign in/out log for the issuance of community keys, and gate passes.</li>
<li>You will assist other departments with administrative functions.</li>
<li>Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.</li>
<li>Maintain a positive and professional demeanor toward all residents, visitors and co-workers.</li>
</ul>
Qualifications 
<ul>
<li>Three (3) months of related experience is preferred.</li>
<li>You need to be able to communicate clearly and effectively in English.</li>
<li>You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.</li>
<li>You are compassionate, professional, kind, engaging, empathetic and helpful.</li>
<li>You have the ability to work as a part of a team and handle multiple tasks efficiently.</li>
<li>You possess the ability to make independent decisions when circumstances warrant such action.</li>
<li>You can maintain a positive and friendly demeanor toward the residents and your co-workers.</li>
</ul>
 Additional Information 
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.&nbsp;All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

<h3>Job Description</h3>
Job Description
Job Objective(s) 
To provide a courteous and efficient reception service to residents, staff and visitors at the facility. To serve as central communication center during emergencies. To undertake appropriate administrative duties as delegated with approval from supervisor.
 
Job Responsibilities and Duties
<ul>
<li>Deal professionally and courteously on the phone and in person with residents, visitors, staff, and all others. To maintain confidentiality and sensitivity.</li>
<li>Be conscious of our tenants’ safety by monitoring the appropriate safety systems and/or emergency response system. Monitor resident, visitor, and staff activity in the reception and lobby areas.</li>
<li>Ensure that staff is responding in a timely manner to any situation that arises.</li>
<li>Accurately take messages and pass them on to the relevant person in a timely manner. To ensure that urgent matters are drawn to the relevant staff quickly and accurately.</li>
<li>Ensure security procedures are adhered to in maintaining keys and pagers staff, and in monitoring the security camera system.</li>
<li>Must be knowledgeable of the services provided at the facility and be able to advise individuals making inquiries.</li>
<li>Respond to emergencies including Fire, Weather (Severe &amp; Snow Storms), Power outages, Resident Elopement, 911 Calls following facility procedures.</li>
<li>Complete miscellaneous duties as assigned in time frame designated. These duties include, but are not limited to, copying, filing, typing, posting and/or distributing flyers, packing brochures, mailing marketing or other materials, updating the marketing database, maintaining office supplies, following a daily to-do list, and attending staff meetings.</li>
<li>Adhere to all GLMC policies and procedures.</li>
</ul>
Qualifications
<ul>
<li>Minimum 1 year receptionist experience with multiline phone system and High School Diploma or GED</li>
<li>Strong Customer Service Skills</li>
<li>Strong Communication Skills</li>
<li>Strong Problem Solving and Judgment Skills</li>
<li>Ability to relate to aging population</li>
<li>Computer skills with basic knowledge of Microsoft Office and Excel applications.</li>
<li>Pleasant phone manner with effective verbal and listening communication skills.</li>
<li>Able to read, write, spell, do basic math, speak and understand English.</li>
</ul>
Physical Requirements (based on essential responsibilities)
Must be able to frequently perform tasks such as, but not limited to, those listed below:
<ul>
<li>Sit, stand repeatedly during shift to respond to customers, phones, alarms and doors, etc.</li>
<li>Sits for prolonged periods of time</li>
<li>See objects within 10 feet to monitor work areas, computer monitors and security cameras.</li>
</ul>
Must be able to continuously perform tasks such as, but not limited to, those listed below:
<ul>
<li>Move, push, pull and/or lift objects weighing 10 to 25 pounds.</li>
<li>Use hands and arms for simple grasping, pushing and pulling drawers, wheeled office chair, manipulation of computer keyboard.</li>
<li>Perform tasks requiring actions of muscles or groups of muscles to walk, stoop, bend, lift, and to carry objects</li>
<li>Walk and/or sit for prolonged periods of time</li>
<li>Speak clearly and make self-understood in face-to-face interactions and over the phone and paging systems.</li>
<li>See objects closely to read directions, instructions, computer screen etc.</li>
<li>Hear normal sounds and voices with some background noise to receive verbal instructions, answer telephones, communicate with others, etc.</li>
</ul>
Environment
Works indoors in climate-controlled environment majority of time.
 
Working Hours
The work schedule and hours may vary from week to week. The Receptionist will be required to work weekends and holidays and may be required to work beyond their normal schedule.
 
Full-time:
<ul>
<li>401(k) match</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>Floating Holidays</li>
<li>Paid Vacation and Sick Time</li>
<li>Shift Differentials</li>
<li>Free Meal Each Shift</li>
</ul>
 
 
General Notes
<ul>
<li>This job description is not intended to be all-inclusive; additional details will be specified by the supervisor. The employee will also perform other reasonable business duties as assigned by the supervisor.</li>
<li>Management reserves the right to change job responsibilities, duties and hours as needs prevail.</li>
</ul>
Great Lakes Management Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. GLM is an EO Employer/Vets/Disabled.

<h3>Job Description</h3>
Job Description
Position Summary: Concierges act as the first point of contact between guests and an organization. The most successful Concierges possess exceptional customer service and people skills.
 
Job Responsibilities and Characteristics
Customer Service a must
<ul>
<li>Sorts and distributes mail</li>
<li>Supports sales and leasing activities · Supports property vendors/ couriers</li>
<li>Maintains inventory and stock of supplies</li>
<li>Works collaboratively with client employees</li>
<li>Able to communicate clearly and in a friendly and kind manner</li>
<li>Greets all residents and guests by providing superior service excellence</li>
<li>Understands all essential aspects of the client's organization and operation</li>
<li>Maintains a positive and professional relationship with residents and guests</li>
<li>Builds knowledge of local area amenities to best answer resident and guest questions</li>
<li>Answers phone calls with a friendly and helpful tone and communicates messages when necessary</li>
<li>Assists residents and guests in a professional and efficient manner and provides follow-up when necessary</li>
</ul>
 
Skills and Qualifications
<ul>
<li>Professional appearance</li>
<li>Strong follow through capabilities</li>
<li>Demonstrated ability to multi-task</li>
<li>Moderate mathematical competencies</li>
<li>Strong verbal and written communication skills</li>
<li>Demonstrated desire through experience to satisfy the needs of others in a fast-paced environment</li>
<li>Proven ability to effectively collaborate with client employees residents, guests, and vendors</li>
</ul>
 
Experience and Education
<ul>
<li>High school degree or GED required</li>
<li>Some higher education credits preferred</li>
<li>Minimum one-year service excellence/ customer service experience required</li>
<li>Working knowledge of office software, mailroom activities, point-of-sale, and phone systems</li>
</ul>
 
Work Environment
<ul>
<li>Will be working inside a Class A Trophy property with 6 to 8 hours of standing and walking</li>
</ul>
 
An offer of employement is contingent up passing a background check and drug screen.

<h3>Job Description</h3>
Job Description
LOCATION: Downtown Austin - Rainey Street Distict
SCHEDULE: Full Time: All shifts available *Availability to work on weekends*
 
ABOUT US
Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy. 
ABOUT THE ROLE
Requires a self-motivated, outgoing, detail-oriented, customer service and customer-focused individual. Welcomes all residents, guests, and vendors professionally and warmly. Controls access to the building through engaging with all persons entering the building, and checking-in those guests and vendors who need to. Has excellent interpersonal, communication, and organizational skills that allow them to work independently, and without direct supervision. These include multi-tasking, e-mailing, telephone etiquette, taking and communicating important messages, learning, and using resident, guest and vendor names and using them consistently. Identifying and organizing resources to provide a high level of personal service that is expected by our residents, their families, and other guests.
 
WHAT YOU'LL DO
• Communicates effectively and demonstrates good customer service skills to residents, guests, vendors and other staff members.
• Identifies and clarifies the residents’ needs and desires. Answers questions and provides solutions.
• Seeks the way to improve the services that we already provide, or possibly add additional services, by listening to resident comments, observing their usage, and making recommendations to management.
• Assists residents in scheduling access for authorized vendors to provide services within units.
• Maintains resident and guest privacy, and the organization's reputation, by always keeping information confidential.
• Able to understand and react quickly and effectively to any emergency.
• Responsible for maintaining a safe and secure work environment for all residents, guests and staff. Follows established safety guidelines and immediately reports all hazardous conditions or equipment safety issues to General Manager.
• Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• Accurately maintains daily shift notes into Building Link system.
• Receives packages &amp; deliveries and logs in Building Link system, organizes packages for delivery and delivers to residents as schedule permits.
• Responds to resident concerns and complaints in a professional and caring manner. Follows up and tries to resolve all such concerns and complaints. Elevates issues to Lead Concierge or AGM if necessary/appropriate.
• Manages resident relations to ensure a consistently high level of service, including timely and complete resolution of resident concerns and issues, and coordinating special services and requests.
• Performs other duties and responsibilities consistent with the position as assigned by the AGM or Lead Concierge.
 
EDUCATION/EXPERIENCE
High school diploma or equivalent 
 
WHAT YOU NEED TO SUCCEED
<ul>
<li>Physical demands include the ability to lift 30-50lbs.</li>
<li>Standing, sitting, and walking.</li>
<li>Ability to work at a personal computer, as well as talking on the phone, for extended periods of time.</li>
<li>Ability to quickly and easily navigate the building as required to meet job functions.</li>
<li>Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately.</li>
<li>Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building,</li>
<li>Ability to respond to emergencies promptly.</li>
<li>Communicate, receive and exchange ideas and information using both spoken and written word.</li>
<li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
</ul>
 
OUR BENEFITS
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Short term disability (STD)</li>
<li>Long term disability (LTD)</li>
<li>Employee assistance program (EAP)</li>
<li>Identity theft protection</li>
<li>Pet insurance </li>
<li>Retirement</li>
<li>Paid Time Off (PTO)</li>
</ul>

<h3>Job Description</h3>
Job Description
Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. 
We offer rewarding career opportunities that include:
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program</li>
</ul>
Our community is looking for a Concierge to join our team.
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required.</li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li>
<li>Greets residents and visitors. Answers inquiries and gives directions.</li>
<li>Collates brochures for the marketing department.</li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li>
<li>Maintains and keeps desk and entry area neat and organized.</li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.</li>
<li>Maintains resident forms for miscellaneous credits.</li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred.</li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V

<h3>Job Description</h3>
Job DescriptionDescription:
Phoenix at James Creek is seeking a Concierge to join their team! 
Shift details:
Concierge
Weekends Only 9-5
PURPOSE
Concierge
The Concierge is often the initial contact and first impression that many people have of Phoenix Senior Living. The Concierge is responsible for greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Community Engagement Director and Executive Director in the marketing and sales efforts. Other responsibilities include assisting the Associate Director /HR Designee in the community recruitment process, computer data entry and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, music and ensuring a pleasant atmosphere. 
PRINCIPLE DUTIES AND RESPONSIBILITIES
Concierge
CUSTOMER EXPERIENCE
<ul>
<li>Oversees the community entry area for visitors, guest and residents, extends a warm welcome and greeting, offers and provides beverages to visitors and guest </li>
<li>Contacts the Community Engagement Director and Executive Director or Department Director to meet with prospective residents, families or visitors and ensures wait times are minimal </li>
<li>Greets potential candidates interested in learning more about Phoenix careers and job openings at the community. Director candidates to apply online or captures the candidate’s information onsite to launch the recruitment process </li>
<li>Answers incoming calls and resident calls within two – three (2 – 3) rings with the appropriate community greeting message and identification </li>
<li>Tales complete messages with pertinent information (name, number, message, time, date) as appropriate and communicates messages to the intended recipient </li>
<li>Offers and provides a community overview to the caller, determines who to forward the caller to and notifies the caller who they are being transferred to and announce the caller to the community associate </li>
<li>Manages appointments for residents and family members such as but not limited to hair dresser, transportation, other </li>
<li>Sends get well cards to residents in the community (obtain community leaders signatures before delivering card) </li>
<li>Sends sympathy cards to families and/ or responsible parties as needed (obtain community leaders signatures before delivering card) </li>
</ul>
#86pgm
 
 
Requirements:
EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION
Concierge
<ul>
<li>Education: High School Diploma/ GED required </li>
<li>Proven customer service experience and skills </li>
<li>Knowledge and experience in the Senior Living Industry preferred </li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
About Puttery
Welcome to Puttery, where we've redefined the classic game of putting with a modern twist. Our one-of-a-kind course features unique challenges and surprises at every turn, making each round exciting and engaging. But we're more than just a game – we're a social hub, where friends and family can come together for a fun and competitive experience. 
Our innovative auto-scoring technology tracks your progress and keeps the game moving, so you can focus on enjoying the moment. And with a bar area serving up inventive cocktails and delicious bites, there's no need to leave between rounds. 
At Puttery, we believe in creating a lively and welcoming atmosphere where everyone can feel at home. Whether you're looking to host a special event, plan a date night, or just have a casual outing with friends, we've got you covered. 
 
Responsibilities
Job Purpose
Concierge (Front Desk) is responsible for creating an inviting atmosphere for guests entering the venue, and providing detailed information about the venue, food and beverage menu, and gaming options. Concierge should also have a complete understanding of the reservation system in order to keep it organized and communicate details to guests as well as venue staff throughout operations. 
 In addition to responsibilities at the venue entrance and with reservations, Concierge (Front Desk) should be actively involved with guest hospitality throughout the venue. This is accomplished with awareness throughout each shift, and actively communicating with other staff members in every department.
Responsibilites
<ul>
<li>Work hours as scheduled and additional hours when requested.</li>
<li>Follow directions and demonstrate teamwork.</li>
<li>Work well with others in a fast-paced environment.</li>
<li>Possess excellent verbal and written communication skills. </li>
<li>Excellent interpersonal and customer service skills, boosting hospitality.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Time management skills.</li>
<li>Maintain safety and sanitation standards working with food.</li>
</ul>
 
Qualifications
Qualifications and Skills
<ul>
<li>Familiarity with reservation software and hospitality preferred</li>
<li>Good communication skills, and experience working with staff on all levels</li>
</ul>
Education
<ul>
<li>HS Diploma or equivalent</li>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>Ability to stand for hours at a time, including maneuvering up and down stairs</li>
<li>Must be able to lift to 25 pounds at-a-time without assistance</li>
</ul>
Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.

<h3>Job Description</h3>
Job Description
To perform this job successfully, an individual must be able to perform
position specific job duties at an acceptable level. Job responsibilities are completed by
following established guidelines and protocols within the appropriate time frame. An
individual will also demonstrate good skills in all forms of communication. The requirements
listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions. 
Education and/or Experience: The ability to read, write, speak clearly and follow
written and oral instructions. 
Certificates, Licenses, Registrations: High School Diploma
Other skills and Abilities: Must be aware and understand the needs of the elderly. 
Must be able to recognize unusual behavior or physical condition of residents and report
those observances to the resident care supervisor. Be thoroughly familiar with all
policies and procedures of the facility. Must be able to manage stress appropriately,
handle multiple priorities, make decisions under pressure, and have strong
organizational skills.
WORK ENVIRONMENT: This job position requires moderate physical demands. Duties may
include frequent walking, stooping/kneeling/bending, lifting/carrying, and pushing/pulling
during work.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Including the following but may include
other duties assigned by the supervisor.
• Ensures safety of residents through appropriate behavioral interventions.
• Ensures proper collection of room and board on a monthly basis.
• Greeting all visitors in a professional manner. Ensuring all visitors are signing in and
out.
• Balance and manage the resident account funds daily with monthly statements being
sent out.
• Ensure proper compliance with all state regulatory agency requirements.
• Taking detail phone messages and giving to correct department.
• Submit the food, paper goods, chemicals and consumable orders on a weekly basis
within budgetary constraints.
• Call EMS and families in an emergency.
• Making sure that the overall appearance of the front lobby, living rooms, and
hallways are presentable to guest and families.
• Maintain good hygiene and practice proper hand washing technique for infection
control.
• Giving tours of the facility to visitors when necessary.

<h3>Job Description</h3>
Job Description
Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. 
We offer rewarding career opportunities that include: 
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program </li>
</ul>
Our community is looking for a Concierge to join our team.
POSITION SUMMARY
Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature. 
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required. </li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient. </li>
<li>Greets residents and visitors. Answers inquiries and gives directions. </li>
<li>Collates brochures for the marketing department. </li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. </li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. </li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. </li>
<li>Maintains and keeps desk and entry area neat and organized. </li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators. </li>
<li>Maintains resident forms for miscellaneous credits. </li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures. </li>
<li>Other duties as assigned. </li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred. </li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience. </li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
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