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<h3>Job Description</h3>
Job Description
BioView is seeking a highly professional customer focused Field Service Engineer to join our Support &amp; Training team. The successful candidate will live in the west-cost area and serve as a support and training engineer for our clients in the Americas. He/She will provide our new and existing customers comprehensive training of the BioView imaging products line. He/She will be responsible for providing prompt support to our users, while achieving the highest possible level of customer satisfaction. He/She will maintain a high level of technical expertise in all aspects of the BioView products, including the biological, computerized and optical features of our products.
Essential Duties and Responsibilities
· Installation of BioView systems at customers sites
· Training of new users to successfully operate the BioView systems &amp; software
· Demonstrating BioView systems and applications
· Provide remote and on-site support to BioView customers by installing, fine-tuning, and maintaining BioView systems and applications.
<ul>
<li>The position requires diagnosing and resolving mechanical, hardware, software, and system failures</li>
<li>You will document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction</li>
<li>Frequent travel required, 60-70% of the time, mostly within the US &amp; Canada, but may be to other regions on the globe</li>
</ul>
Requirements
<ul>
<li>Bachelor’s degree or equivalent in life science, biomed, or a technical field</li>
<li>Familiarity with Microscopy, Cytogenetics, Fluorescence In-situ Hybridization (FISH), Cell Morphology, and Immunostaining analysis is an advantage.</li>
<li>Excellent communication (verbal and written) and interpersonal skills.</li>
<li>Problem solver with good technical aptitude and troubleshooting skills</li>
<li>Ability to understand computer algorithms and to tune parameters.</li>
<li>Outstanding ability to explain, demonstrate and present new biological and technical concepts to new users</li>
</ul>
Other requirements
<ul>
<li>Handle stress effectively</li>
<li>Willingness to work outside of normal working hours and in rare cases on weekends</li>
<li>Valid Passport</li>
<li>Valid driver license</li>
</ul>
Accepted candidate will be working from home, while traveling to client site across the US when required.
Company DescriptionOur Mission is to improve cancer patient’s assessments and outcomes. BioView develops, manufactures, and markets innovative Automated cell imaging and analysis platforms for use in cytology, cytogenetics and pathology at clinical and research laboratories who wish to digitize and streamline their analysis workflow. BioView’s industry-leading platforms offer advanced capabilities for Fluorescent and Bright-field based applications driven by Artificial intelligence. Starting from automated FISH Analysis of tissue and cells suspension for cancer and genetic abnormalities, to automated whole slide imaging for digital pathology and quantitative IHC scoring application for nuclear &amp; membrane staining. Bringing liquid Biopsy to the clinical Practice We are a world leader in providing solutions for Circulating tumor cells detection, enumeration and characterization. Our all-in-one DeNovo system, offers high levels of speed, standardization and sensitivity. It is easy to operate, and can be integrated with any CTC enrichment method, as well as any combination of immunofluorescence and FISH markers. NGK – New Generation Karyotyping An innovative platform powered by deep learning dramatically enhances technician efficiency and productivity and introduces first of a kind supervisor monitoring tools and an ISCN results generator that is directly linked to an online supporting cytogenetics database. Our customers leverage offline analysis and Web-based applications to collaborate with their colleagues and explore new business opportunities. 
<h3>Company Description</h3>
Our Mission is to improve cancer patient’s assessments and outcomes. BioView develops, manufactures, and markets innovative Automated cell imaging and analysis platforms for use in cytology, cytogenetics and pathology at clinical and research laboratories who wish to digitize and streamline their analysis workflow. BioView’s industry-leading platforms offer advanced capabilities for Fluorescent and Bright-field based applications driven by Artificial intelligence. Starting from automated FISH Analysis of tissue and cells suspension for cancer and genetic abnormalities, to automated whole slide imaging for digital pathology and quantitative IHC scoring application for nuclear &amp; membrane staining. Bringing liquid Biopsy to the clinical Practice We are a world leader in providing solutions for Circulating tumor cells detection, enumeration and characterization. Our all-in-one DeNovo system, offers high levels of speed, standardization and sensitivity. It is easy to operate, and can be integrated with any CTC enrichment method, as well as any combination of immunofluorescence and FISH markers. NGK – New Generation Karyotyping An innovative platform powered by deep learning dramatically enhances technician efficiency and productivity and introduces first of a kind supervisor monitoring tools and an ISCN results generator that is directly linked to an online supporting cytogenetics database. Our customers leverage offline analysis and Web-based applications to collaborate with their colleagues and explore new business opportunities.

Biomedical Field Service Engineer

<h3>Job Description</h3>
Job Description
BioView is seeking a highly professional customer focused Field Service Engineer to join our Support &amp; Training team. The successful candidate will live in the Boston, MA area and serve as a support and training engineer for our clients in the Americas. He/She will provide our new and existing customers comprehensive training of the BioView imaging products line. He/She will be responsible for providing prompt support to our users, while achieving the highest possible level of customer satisfaction. He/She will maintain a high level of technical expertise in all aspects of the BioView products, including the biological, computerized and optical features of our products.
Essential Duties and Responsibilities
· Installation of BioView systems at customers sites
· Training of new users to successfully operate the BioView systems &amp; software
· Demonstrating BioView systems and applications
· Provide remote and on-site support to BioView customers by installing, fine-tuning, and maintaining BioView systems and applications.
<ul>
<li>The position requires diagnosing and resolving mechanical, hardware, software, and system failures</li>
<li>You will document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction</li>
<li>Frequent travel required, 60-70% of the time, mostly within the US &amp; Canada, but may be to other regions on the globe</li>
</ul>
Requirements
<ul>
<li>Bachelor’s degree or equivalent in life science, biomed, or a technical field</li>
<li>Familiarity with Microscopy, Cytogenetics, Fluorescence In-situ Hybridization (FISH), Cell Morphology, and Immunostaining analysis is an advantage.</li>
<li>Excellent communication (verbal and written) and interpersonal skills.</li>
<li>Problem solver with good technical aptitude and troubleshooting skills</li>
<li>Ability to understand computer algorithms and to tune parameters.</li>
<li>Outstanding ability to explain, demonstrate and present new biological and technical concepts to new users</li>
</ul>
Other requirements
<ul>
<li>Handle stress effectively</li>
<li>Willingness to work outside of normal working hours and in rare cases on weekends</li>
<li>Valid Passport</li>
<li>Valid driver license</li>
</ul>
Company DescriptionOur Mission is to improve cancer patient’s assessments and outcomes. BioView develops, manufactures, and markets innovative Automated cell imaging and analysis platforms for use in cytology, cytogenetics and pathology at clinical and research laboratories who wish to digitize and streamline their analysis workflow. BioView’s industry-leading platforms offer advanced capabilities for Fluorescent and Bright-field based applications driven by Artificial intelligence. Starting from automated FISH Analysis of tissue and cells suspension for cancer and genetic abnormalities, to automated whole slide imaging for digital pathology and quantitative IHC scoring application for nuclear &amp; membrane staining. Bringing liquid Biopsy to the clinical Practice We are a world leader in providing solutions for Circulating tumor cells detection, enumeration and characterization. Our all-in-one DeNovo system, offers high levels of speed, standardization and sensitivity. It is easy to operate, and can be integrated with any CTC enrichment method, as well as any combination of immunofluorescence and FISH markers. NGK – New Generation Karyotyping An innovative platform powered by deep learning dramatically enhances technician efficiency and productivity and introduces first of a kind supervisor monitoring tools and an ISCN results generator that is directly linked to an online supporting cytogenetics database. Our customers leverage offline analysis and Web-based applications to collaborate with their colleagues and explore new business opportunities. 
<h3>Company Description</h3>
Our Mission is to improve cancer patient’s assessments and outcomes. BioView develops, manufactures, and markets innovative Automated cell imaging and analysis platforms for use in cytology, cytogenetics and pathology at clinical and research laboratories who wish to digitize and streamline their analysis workflow. BioView’s industry-leading platforms offer advanced capabilities for Fluorescent and Bright-field based applications driven by Artificial intelligence. Starting from automated FISH Analysis of tissue and cells suspension for cancer and genetic abnormalities, to automated whole slide imaging for digital pathology and quantitative IHC scoring application for nuclear &amp; membrane staining. Bringing liquid Biopsy to the clinical Practice We are a world leader in providing solutions for Circulating tumor cells detection, enumeration and characterization. Our all-in-one DeNovo system, offers high levels of speed, standardization and sensitivity. It is easy to operate, and can be integrated with any CTC enrichment method, as well as any combination of immunofluorescence and FISH markers. NGK – New Generation Karyotyping An innovative platform powered by deep learning dramatically enhances technician efficiency and productivity and introduces first of a kind supervisor monitoring tools and an ISCN results generator that is directly linked to an online supporting cytogenetics database. Our customers leverage offline analysis and Web-based applications to collaborate with their colleagues and explore new business opportunities.

<h3>Job Description</h3>
Service Engineer at PixCell Medical
 
About PixCell Medical
PixCell Medical is at the forefront of revolutionizing point-of-care hematology testing. Our innovative state-of-the-art medical device delivers rapid, accurate, and comprehensive blood test results, enabling healthcare professionals to make timely, informed decisions. As we expand our presence in the U.S. market, we're seeking a dynamic Customer Service Engineer to join our team and drive excellence in customer support and device maintenance.
 
Role Objective
As a Service Engineer at PixCell Medical, you will be the cornerstone of our customer support infrastructure in the United States. Your role will combine technical proficiency, timely and effective troubleshooting, clear communication, and a positive attitude to deliver exceptional customer service. You'll ensure our cutting-edge hematology devices operate at peak performance, maximizing their impact on patient care and clinical efficiency.
 
Key Responsibilities
Customer support 
<ul>
<li>Serve as the primary technical liaison between PixCell Medical and our U.S. clientele, fostering strong, trust-based relationships.</li>
<li>Proactively engage with customers to ensure optimal device utilization and satisfaction.</li>
<li>Implement high service standards, focusing on responsiveness and ease of use, to enhance customer satisfaction, leading to increased customer retention and expanded device utilization.</li>
<li>Collaborate with sales teams to support upselling and cross-selling initiatives.</li>
</ul>
 
Technical Support and Problem Resolution (On-site and Remotely)
<ul>
<li>Manage and prioritize service requests, ensuring timely resolution and clear communication via email, phone, and on-site service across various states.</li>
<li>Provide tier-2,3,4 levels of support, resolving complex technical issues with our medical devices and associated software.</li>
<li>Conduct remote troubleshooting sessions using advanced diagnostic tools and video conferencing technologies.</li>
<li>Develop and refine remote support protocols to maximize efficiency and minimize downtime for customers.</li>
<li>Perform on-site installations, calibrations, and maintenance of medical devices across various healthcare settings.</li>
</ul>
 
Client Training and Education
<ul>
<li>Design and deliver comprehensive training programs for end-users, covering device operation, maintenance, and troubleshooting.</li>
<li>Conduct webinars and workshops to introduce new features and best practices to existing customers.</li>
</ul>
 
Support Product Development and Improvement
<ul>
<li>Conduct root cause analysis on recurring issues, collaborating with R&amp;D to develop long-term solutions.</li>
<li>Gather and analyze customer feedback to inform product enhancements and new feature development.</li>
<li>Collaborate with the R&amp;D team to beta test new software updates and hardware iterations.</li>
</ul>

Qualifications and Skills
Technical Expertise 
<ul>
<li>5+ years of experience in medical device support, preferably in vitro diagnostics (IVD).</li>
<li>Proven track record of successful customer relationship management in a technical role.</li>
<li>Proficiency in troubleshooting complex electromechanical systems and analyzing diagnostic data.</li>
<li>Hands-on experience in fixing mechanical components and replacing hardware.</li>
<li>Strong software orientation.</li>
<li>Experience in Linux-based systems.</li>
<li>Experience with laboratory information systems (LIS) and hospital information systems (HIS) integration – an advantage.</li>
</ul>
 
Education:
<ul>
<li>Bachelor's in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or equivalent.</li>
</ul>
 
Soft Skills and Attributes
<ul>
<li>Exceptional communication skills with the ability to explain complex technical concepts to diverse audiences.</li>
<li>Strong problem-solving abilities and a talent for innovative thinking.</li>
<li>Excellent time management skills and ability to prioritize in a fast-paced environment.</li>
<li>Adaptability and willingness to embrace new technologies and methodologies.</li>
<li>Passion for improving healthcare outcomes through technology.</li>
</ul>
 
Additional Requirements
<ul>
<li>Willingness to travel up to 50% of the time within the U.S.</li>
<li>Valid driver's license and ability to pass comprehensive background checks.</li>
<li>Flexibility to occasionally work outside standard business hours to support customer needs.</li>
<li>This position in on-site at our South Miami office and requires travel to customer sites across various U.S. states.</li>
</ul>

What We Offer
<ul>
<li>Competitive salary, and performance-based bonuses.</li>
<li>Comprehensive health benefits.</li>
<li>Ongoing professional development and training opportunities.</li>
<li>Collaborative work environment with a team passionate about healthcare innovation.</li>
<li>Opportunity to make a significant impact on healthcare delivery in the U.S.</li>
</ul>
 
At PixCell Medical, we're not just looking for an employee; we're seeking a partner in our mission to revolutionize point-of-care hematology testing. We want to hear from you if you're ready to challenge yourself, grow your skills, and make a real difference in patient care.
 
PixCell Medical is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Biomedical Device Service Engineer

<h3>Job Description</h3>
Job DescriptionBIOMEDICAL/BIOMECHANICAL ENGINEER

You have a Ph.D. in an Engineering discipline and 5+ years of Bioengineering/Biomechanics experience post-doctoral work. You want to use your training, education, and experience in a new and meaningful way.
Robson Forensic, a longstanding national forensic expert firm with an excellent reputation in the legal and scientific community, is looking for a Biomedical/Biomechanical Engineering Expert like you to provide investigation, analysis, reports, and testimony where technical and scientific answers are needed to help resolve civil and criminal litigation and insurance claims. 

 
Description:
 
Our Biomechanical Engineering Experts apply scientific and engineering principles of bioengineering and biomechanics to investigate incidents involving claimed injuries/fatalities due to an event. 
The areas of investigation may include impact and injury biomechanics/orthopedic biomechanics applied to events such as vehicle collisions, sports and recreation, occupation, assaults, falls etc. Additionally, we also apply our knowledge, experience, education, and training to evaluate medical device failures. 

 
Location:
 
Dallas, Fort Worth, Irving areas
 
Requirements:
 
<ul>
<li>You have a Ph.D. in an engineering discipline. </li>
<li>You have a B.S. in Engineering from an ABET accredited University.</li>
<li>You have 5+ years of bioengineering/biomechanics experience post-doctoral work. </li>
<li>Your Traumatic Brain Injury (TBI) experience is a plus.</li>
<li>You can work both independently and as part of a comprehensive team.</li>
<li>You have excellent technical, analytical, writing, and communication skills.</li>
<li>You are willing to travel about 20% on average.</li>
</ul>
 
ABOUT US:
 
Robson Forensic is a national leader in expert witness consulting, providing technical expertise across many fields within engineering, architecture, science, and a broad range of specialty disciplines.
Employees at Robson Forensic work alongside highly respected experts from both industry and academia. Our forensic experts are engaged in meaningful casework that is consequential to industry and society. Robson Forensic provides a unique working dynamic that blends collaboration and autonomy.
 
HOW TO APPLY:
 
If you are looking for a challenging and rewarding position, and you meet our minimum requirements, please apply, and attach your resume and cover letter (outlining your professional background and expertise). We thank all applicants for their interest; however, only those under consideration will be contacted.
We are an Equal Opportunity Employer.

Biomedical/Biomechanical Engineer

<h3>Job Description</h3>
Job DescriptionBIOMEDICAL/BIOMECHANICAL ENGINEER

You have a Ph.D. in an Engineering discipline and 5+ years of Bioengineering/Biomechanics experience post-doctoral work. You want to use your training, education, and experience in a new and meaningful way.
Robson Forensic, a longstanding national forensic expert firm with an excellent reputation in the legal and scientific community, is looking for a Biomedical/Biomechanical Engineering Expert like you to provide investigation, analysis, reports, and testimony where technical and scientific answers are needed to help resolve civil and criminal litigation and insurance claims. 

Description:
Our Biomechanical Engineering Experts apply scientific and engineering principles of bioengineering and biomechanics to investigate incidents involving claimed injuries/fatalities due to an event. 
The areas of investigation may include impact and injury biomechanics/orthopedic biomechanics applied to events such as vehicle collisions, sports and recreation, occupation, assaults, falls etc. Additionally, we also apply our knowledge, experience, education, and training to evaluate medical device failures. 

Location:
New Jersey, Texas, Atlanta, GA 
 
Requirements:
<ul>
<li>You have a Ph.D. in an Engineering discipline. </li>
<li>You have a B.S. in Engineering from an ABET accredited University.</li>
<li>You have 5+ years of bioengineering/biomechanics experience post-doctoral work. </li>
<li>Your Traumatic Brain Injury (TBI) experience is a plus.</li>
<li>You can work both independently and as part of a comprehensive team.</li>
<li>You have excellent technical, analytical, writing, and communication skills.</li>
<li>You are willing to travel about 20% on average.</li>
</ul>
ABOUT US:
Robson Forensic is a national leader in expert witness consulting, providing technical expertise across many fields within engineering, architecture, science, and a broad range of specialty disciplines.
Employees at Robson Forensic work alongside highly respected experts from both industry and academia. Our forensic experts are engaged in meaningful casework that is consequential to industry and society. Robson Forensic provides a unique working dynamic that blends collaboration and autonomy.
HOW TO APPLY:
If you are looking for a challenging and rewarding position, and you meet our minimum requirements, please apply, and attach your resume and cover letter (outlining your professional background and expertise). We thank all applicants for their interest; however, only those under consideration will be contacted.
We are an Equal Opportunity Employer.

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