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Salary: $19.00 per hour
City Experiences is seeking a Prep Cook for our operation in San Francisco and Berkeley.
About the Opportunity:
As a prep cook, you will prepare food for our events, including cutting, chopping, peeling, etc. and plating food for buffet presentation. You will also assist with processing deliveries and will maintain safe and sanitary work stations at all times. You will also work with the team to ensure safety and sanitation standards are met throughout the galley. This is an excellent opportunity to learn basic cooking skills and progress into other positions.
About You:
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
Essential Duties &amp; Responsibilities:
<ul>
<li>Assist in stocking products from deliveries, maintaining proper rotation and storage</li>
<li>Follow food production guidelines, preparing food in the allotted time frame</li>
<li>Maintain safe and sanitary food standards</li>
<li>Label, date and initial all prepared and stored food products</li>
<li>Monitor all work areas consistently throughout shift</li>
<li>Clean and organize food and pan storage daily</li>
<li>Report any tools / equipment in need of repair or replacement</li>
<li>Additional job duties as assigned.</li>
</ul>
Requirements &amp; Qualifications:
<ul>
<li>1 to 2 years kitchen prep experience</li>
<li>Knowledge of health sanitation codes</li>
<li>California Food Handlers certificate</li>
<li>Able to obtain TWIC and MMC certification</li>
<li>Must be able to understand and communicate with English speaking crew</li>
</ul>
About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law. 
Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

Prep Cook - City Cruises - San Francisco / Berkeley

Boston Harbor City Cruises is seeking Cooks for our operation in Boston, MA.
About You:
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
About the Opportunity:
The successful Cook is technically competent in food preparation and production, contributes to general galley operations including receiving and storing provisions, is hospitable and cordial to coworkers and guests, and acts safely and responsibly.
Essential Duties &amp; Responsibilities:
<ul>
<li>The Food Prep Worker prepares, and portions food items and performs various duties in accordance with production requirements and sanitation standards.</li>
<li>Uses daily worksheets and standardized recipes to cook meals.</li>
<li>Prepares all food items using prep lists and standard recipes.</li>
<li>Follows proper food handling procedures.</li>
<li>Maintains accurate rotation of food to assure top quality and freshness.</li>
<li>Manages leftover foods correctly; cover, label, date, and accurately store according to company standards.</li>
<li>Maintains clean and orderly refrigerators and work areas.</li>
<li>Ensures stations are cleaned, sanitized, and organized at the end of the shift (including cleaning of kitchen equipment).</li>
<li>Maintains a safe and sanitary work environment that conforms to all food safety standards and regulations.</li>
<li>Follows safety policies and accident reporting procedures.</li>
<li>Completes all required training.</li>
<li> Additional Job duties as assigned.</li>
</ul>
Requirements &amp; Qualifications:
<ul>
<li>At least one (1) year previous kitchen experience preferred.</li>
<li>High school diploma or equivalent preferred.</li>
<li>Energetic and enthusiastic personality essential.</li>
<li>Will be closely supervised; must be able to take direction.</li>
<li>Must be able to effectively understand and convey written and verbal information to coworkers and guests.</li>
<li>Must possess a service orientation - actively looking for ways to help others.</li>
<li>Will work for extended periods without sitting.</li>
<li>The nature of the work may be strenuous and the work environment may be warm.</li>
<li>Required to lift and move heavy items such as cases of provisions and large containers of prepared foods.</li>
<li>Will be required to be available for work on nights weekends and all major holidays.</li>
<li>Must meet minimum state age requirements.</li>
</ul>
About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law. 
Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

Line Cook - Boston Harbor City Cruises

Starting pay: $16.00/hr 
City Experiences is seeking a Food Runner (Cook 1) for our City Cruises operation in Baltimore, MD for April 2024
Looking for candidates available Thurs - Sunday (Weekend availability is a MUST) seeking part-time hours.
About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
About You:
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
About the Opportunity:
The successful Food Runner will be friendly and efficient while providing buffet maintenance and replenishment, running food from galley to appropriate areas, and assisting in the routine cleaning of galley and buffet areas.
Essential Duties &amp; Responsibilities:
<ul>
<li>Inspect food preparation and service areas to ensure observance of safe, sanitary food-handling practices</li>
<li>Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT service system</li>
<li>Prepare high-quality food following prescribed recipes and production specifications</li>
<li>Receive and organize hot line food orders; portion, arrange, and garnish food for service</li>
<li>Receive and store food and supplies using proper food-handling techniques including stock rotation and monitoring temperatures of perishable products</li>
<li>Assist in routine cleaning of galley including daily cleaning of equipment and implements, sanitizing food preparation surfaces, and mopping floors</li>
<li>Greet guests as they enter premise</li>
<li>Describe dishes to guest</li>
<li>Deliver food to expediting station</li>
<li>Maintain buffet areas in accordance with food runner training manual</li>
<li>Monitor and maintain buffet food and supplies throughout service</li>
<li>Stock hot boxes on the deck with ample food for service according to par levels</li>
<li>Complete Buffet Maintenance Checklist and present to manager for review</li>
<li>Maintain safety and cleanliness of galley and service areas</li>
<li>Efficiently and promptly deliver hot and cold food items to the dining cabin from the galley</li>
<li>Set up and organize holding ovens and cold holding areas for service</li>
<li>Assist in serving starting and dessert courses to guests</li>
<li>Be prepared to begin work at scheduled time</li>
<li>Maintain uniform and personal grooming in compliance with appearance standards</li>
<li>Additional job duties as assigned</li>
</ul>
Requirements &amp; Qualifications:
<ul>
<li>At least one (1) year previous kitchen/culinary experience preferred</li>
<li>High school diploma or equivalent preferred</li>
<li>Energetic and enthusiastic personality essential</li>
<li>Will be closely supervised; must be able to take direction</li>
<li>Must be able to effectively understand and convey written and verbal information to coworkers and guests</li>
<li>Must possess a service orientation - actively looking for ways to help others</li>
<li>Will work for extended periods without sitting</li>
<li>The nature of the work may be strenuous, and the work environment may be warm</li>
<li>Required to lift and move heavy items such as cases of provisions and large containers of prepared foods</li>
<li>Will be required to be available for work on all major holidays</li>
<li>Must meet minimum state age requirements</li>
</ul>
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law. 
 Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations. 
We encourage qualified applicants with arrest and conviction records to apply.

Kitchen Ambassador

Shearer's is a leading contract manufacturer and private label supplier in the snack industry in North America. Headquartered in Massillon, Ohio, Shearer's has 17 state-of-the-art, geographically diverse manufacturing facilities in Ohio, Texas, Arkansas, Arizona, Minnesota, Pennsylvania,  Virginia, Iowa, Ontario and Alberta, Canada, including one of the industry's first Leadership in Energy and Environmental Design platinum LEED certified facilities in Massillon, Ohio. The Company is known for producing the highest quality snacks in assorted flavors and sizes, including kettle cooked potato chips, traditional potato chips, tortilla chips, cheese curls and other extruded snacks, and corn chips, as well as cookies, crackers, and wafers.
Warehouse Supervisor, Overnight Shift 
Work Schedule: 11PM - 7AM
Location: Phoenix, Arizona
The Warehouse Supervisor position is responsible for planning, directing, or coordinating the storage or distribution operations within the facility. Oversees the efficiency of receiving, storing, testing, and shipping products in a continuous improvement-based environment and maintains a safe work environment. Responsible for hiring, training, supervising, and mentoring department personnel for the branch. Supervises personnel and serves as a team leader.
Your seat at the table
Plans, directs, and coordinates the storage and distribution operations
<ul>
<li>Uses metrics/data to evaluate and improve receiving, storing, and distributing processes</li>
<li>Inspects receiving, storing, and distribution to detect defects or malfunctions</li>
<li>Uses standard work processes to ensure repeatable performance</li>
<li>Monitors receiving, storing, and distributing goals and levels to make sure they are consistent with performance standards</li>
<li>Collaborates with other managers and supervisors to coordinate operations and activities within or between departments</li>
<li>Oversees the review of invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments</li>
<li>Oversees the inspection of physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements</li>
<li>Plans and establishes work schedules, assignments, and production sequences to meet performance standards</li>
<li>Develop and execute standard operating procedures, including full utilization of a warehouse management system.</li>
<li>Ensure products, parts or supplies are shipped, distributed or received in an efficient manner.</li>
<li>Lead warehouse personnel on proper storage and distribution activities.</li>
<li>Manage inventory of materials, parts and finished goods to maintain required supply.</li>
<li>Maintain records, replenishes stock and plans for future requirements based on orders, production schedules and forecast.</li>
<li>Evaluate daily inventory on hand, counts items received or shipped and checks against packing lists recording any discrepancies.</li>
<li>Prepare and review distribution documents.</li>
<li>Oversee the loading, unloading, movement or storage items according to delivery or routing documents.</li>
<li>Ability to operate a Forklift or Reach Truck.</li>
<li>Communicate with drivers in transit or customers about status of freight.</li>
<li>Evaluate daily performance of Warehouse Team and provide fair and consistent feedback.</li>
<li>Experience with implementation and execution of Lean Principles (TPM/5S/Standard Work)</li>
</ul>
Maintains a safe work environment
<ul>
<li>Plans, develops, and implements warehouse safety and security programs and activities</li>
<li>Prepares or directs preparation of safety manuals</li>
<li>Ensures that behaviors, practices and the work environment support a safe workplace by enforcing safety and sanitation rules and principles</li>
</ul>
Leads and develops team members
<ul>
<li>Leads the team through an emphasis on both process and people</li>
<li>Communicates effectively with employees through both oral and written means</li>
<li>Directs employees involved in the receiving, storing, and distributing process</li>
<li>Interviews and selects warehouse and supervisory personnel</li>
<li>Coaches team members in the principles of effective receiving, storing, and distribution processes</li>
<li>Conducts employee training to improve employees’ expertise and knowledge in equipment operations, work safety procedures, and teamwork, or assigns employee training to experienced workers</li>
<li>Provides feedback to employees on individual performance standards in a timely and efficient manner</li>
<li>Tracks employees’ work performance and attendance to ensure performance metrics are met</li>
<li>Work cross-functionally with leaders of other functional areas to make best in class decisions to daily and long term objectives.</li>
</ul>
What you bring to the table
<ul>
<li>Bachelor’s degree, or equivalent experience </li>
<li>5 years experience in a warehouse management or supervisory role – preferably in food processing industry</li>
</ul>
We Offer a Feast of Benefits
Medical, Dental, Vision, Life, Flexible Spending Account, Retirement Savings Plan with Match, Short Term Disability, Long Term Disability, Group Critical Accident Insurance, Group Critical Illness Insurance, Employee Assistance Plan and numerous opportunities to volunteer in the communities in which we operate.
You will be considered for employment in our inclusive workplace
Because at Shearer’s, we are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, protected veteran status, or any other characteristic protected by law.
This is your invitation to apply now!
Note: Shearer’s does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Shearer’s is not responsible for any fees related to unsolicited resumes.
[Supply Chain]
#hlmg

Warehouse Supervisor, Overnight Shift

Seaward Services is seeking a Master for offshore wind Crew Transfer Vessels (CTVs) near Norfolk VA.
About You:
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
About the Opportunity:
Seaward Services seeks an experienced Captain to take the helm on one of our new Crew Transfer Vessels (CTV), which will service wind turbines off the Mid-Atlantic coast. Your primary area of operation will be the waters in and around PA, DE, DC, MD, VA, NC, where you will transport crew, equipment, and cargo to turbines throughout the wind farm.
Essential Duties &amp; Responsibilities:
<ul>
<li>Safely operate vessel in accordance with all United States Coast Guard (USCG) regulations, COLREGs, FCC, Class Society, internal Seaward guidelines and other pertinent regulatory agencies.</li>
<li>Provide the highest standards of operation , remaining fully aware of multiple issues such as wake generation and mitigation, vessel traffic, sea conditions, visibility and other environmental factors.</li>
<li>Command vessel in a manner appropriate to vessel characteristics and in response to weather and sea conditions, ensuring safe and efficient operations while working in a demanding offshore wind environment.</li>
<li>Maintain vessel integrity to support safety and a consistent state of operational readiness.</li>
<li>Perform all required pre-departure and disembarkation duties as outlined by company policy.</li>
<li>Perform all vessel underway duties as outlined by company policy.</li>
<li>Update and maintain all required navigational charts and electronic charts for service routes.</li>
<li>Execute safe mooring of the vessel in accordance with safety guidelines and requirements and in appropriate response to weather, visibility, and current conditions</li>
<li>Support onboard training in an offshore wind environment; including personnel transfer, heavy traffic navigation, STS bunker operations, rigging at sea, and various other offshore wind farm related elements.</li>
<li>Be available for a 2-week rotational schedule which requires eating, sleeping and living onboard the vessel</li>
<li>Operate in a manner that safely satisfies contractual and client requirements and needs.</li>
<li>Compile, review and maintain all vessel logs, reports and forms as required by law and company policy.</li>
<li>Ensure compliance with vessels ISO certification. Ensure the program is functioning, internal/external audits are conducted and the QMS is followed.</li>
<li>Maintain and update Operations Manual and SMS documents in consultation with Operations Manager or Senior Project Manager.</li>
<li>Serve as onboard Risk Manager and take corrective actions per company policy and as critical situations require.</li>
<li>Ensure the vessel has adequate stores, provisions, and required spare parts to support extended offshore operations.</li>
<li>Maintain consistent communication between onboard personnel and ashore management.</li>
<li>Ensure all crew has access to HR and the DPA.</li>
<li>Cultivate and manage a harassment-free, inclusive work environment.</li>
<li>Demonstrate professionalism and promote safety through example to junior level crew.</li>
<li>Ensure that all crew and non-crew onboard have received safety training in accordance with USCG requirements and contractual obligations.</li>
<li>Conduct drills with marine and non-marine crew as mandated by company policy and regulations.</li>
<li>Conduct safety audits both as mandated by company policy and as circumstances require. Supervise the implementation of corrective actions provided from any safety audits.</li>
<li>Ensure all operations comply with the Safety Management System and all class required SMS audits.</li>
<li>Ensure the vessel operates with a positive safety culture.</li>
<li>Schedule mariners when necessary to ensure that proper manning levels are maintained and that pertinent laws, regulations and guidelines are followed e.g. proper credentialing, licensing, etc.</li>
<li>Ensure compliance with STCW work / rest hours.</li>
<li>Guarantee that performance and behavior of Officers and crew meet legal and professional requirements.</li>
<li>Provide discipline for infractions of policy by crewmembers in consultation with the Operations Manager or Project Manager.</li>
<li>Additional job duties as assigned.</li>
</ul>
Requirements &amp; Qualifications:
<ul>
<li>High School Diploma or Equivalent</li>
<li>United States Coast Guard Merchant Mariner's Credential (MMC) with a 200-ton Near Coastal Master endorsement or greater</li>
<li>STCW 95 and the following STCW endorsements: II/4, IV/2, VI/1, VI/2, VI/3, VI/4, VI/5, and VI/6</li>
<li>GMDSS</li>
<li>ECDIS</li>
<li>RFPNW</li>
<li>VPDSD</li>
<li>Radar Endorsement with ARPA</li>
<li>Post hire - Be ability to obtain and maintain GWO Sea Survival and GWO Lift (Crane) Certifications</li>
<li>Must be able to acquire and maintain a Transportation Worker Identification Credential (TWIC)</li>
<li>Copy of DD Form 214, if Veteran Status</li>
<li>Five (5) years of experience as a licensed Master on a 100-ton vessel (or greater) in near coastal or ocean service demonstrating ship handling responsibilities in similar operating conditions</li>
<li>Experience with Safety Management Systems and procedures</li>
<li>Offshore Wind - Crew Transfer Vessel experience desired</li>
<li>Excellent career record in the marine industry</li>
</ul>
Salary Range: $600 - $650 / day
About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law. 
 Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

Master - Hornblower Wind - Norfolk VA

<h3>Job Description</h3>
Company Description
Hana Group North America, a division of Hana Group, is the global leader in Japanese-inspired cuisine sold in grocery retailers and commerce marketplaces. At Hana Group North America, we collaborate with leading grocery retailers to sell Sushi and other Japanese inspired cuisine under the brands Genji and Mai Sushi. We are committed to providing healthy, delicious affordable cuisine and pride ourselves on the quality of our ingredients and sustainability practices. We participate in E-Verify and we are an Equal Opportunity Employer.
Job Description
Do you have standout management experience in the food service industry? Are you currently a Store Manager/Team Lead in the food service industry, but think you are being underutilized? Are you looking for the opportunity to become an integral part of Store Management and need the opportunity to prove your skills? If so, we may have the opportunity you've been looking for!
Job Summary: The Store Team Leader supervises and runs the Genji location within Whole Foods Market. The Store Team Leader is responsible for establishing goals and objectives for the location to attain while maximizing guest satisfaction. This individual will assume complete responsibility of store operations within Whole Foods Market, including the following
<ul>
<li>Driving sales through excellent operations and marketing execution</li>
<li>Controlling profit and loss</li>
<li>Inventory management</li>
<li>Business analysis</li>
<li>Providing and teaching superior customer service</li>
<li>Training and developing the team</li>
<li>Coaching and evaluating employees</li>
<li>Recruiting and leading team members</li>
<li>Creating team schedules</li>
<li>Contribute as an active team participant</li>
</ul>
Qualifications
Qualifications:
<ul>
<li>Minimum one (1) year of restaurant or similar leadership experience.</li>
<li>Must be a motivational leader with the ability to supervise, develop professionals.</li>
<li>Must have strong experience in hiring store employees, delegating assignments, hands-on training, monitoring and evaluating performance, and initiating corrective and disciplinary actions.</li>
<li>Strong Microsoft Office and computer knowledge is required.</li>
<li>Able to manage multiple responsibilities simultaneously</li>
<li>Excellent communication skills</li>
<li>Quick learner</li>
<li>Goal-oriented</li>
<li>Results driven</li>
<li>Desire for personal and professional growth</li>
</ul>
Additional Information
We offer full-time benefits, bonuses, vacation time, tuition reimbursement and career growth.
Apply Today by replying to this ad! We are an equal opportunity employer.

Store Team Leader

<h3>Job Description</h3>
Description Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards.
\n
QUALIFICATIONS:
\n
Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment.
\n
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
\n
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
\n
REASONABLE ACCOMMODATION:
\n
Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
JB.0.00.LN

Team Leader: Store 7102

<h3>Job Description</h3>

The Paper Store is committed to being the premier destination for all of our customers’ gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Store Team Leaders are responsible for delivering world class service, achieving sales goals, maintaining visual excellence, and maintaining operational compliance in a fun and fast paced retail environment. The Store Team Leader reports directly to the District Manager.
Store Team Leaders are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Store Team Leader responsibilities also include building and inspiring high-performing teams who achieve sales goals, managing payroll, training staff in all areas of the store, executing and maintaining visual presentation standards, maintaining operational efficiencies, and holding the team accountable for upholding The Paper Store mission statement, standards, and policies. 
KEY RESPONSIBILITIES:
<ul>
<li> Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service</li>
</ul>
<ol>
<ol>
<li>Greet and welcome every customer warmly and with enthusiasm</li>
<li>Understand customer needs by asking open-ended questions</li>
<li>Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge</li>
<li>Suggest additional items to build onto sales by utilizing effective selling techniques </li>
<li>Thank the customer sincerely and invite them to return and shop with us again</li>
</ol>
</ol>
<ul>
<li>Be a TPS Brand Ambassador</li>
<li>Build customer loyalty by being friendly, attentive and respectful of customers</li>
<li>Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs</li>
<li>Create a positive work environment by modeling ethical behavior, fostering open communication and maintaining confidential information as required</li>
<li>After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)</li>
<li>Demonstrate the ability to make decisions with sound judgement, in the best interest of the TPS customer, store team and business </li>
<li>Demonstrate a commitment to training and development utilizing all training resources available</li>
<li>Execute strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS Customer Capture, and Store Events </li>
<li>Demonstrate ability to cross train Associates, Key holders, and Department Managers in all areas of the store to build bench strength and a succession plan for leadership in all departments </li>
<li>Continually train and coach associates in all areas of the business including visual/merchandising tasks and standards, operational tasks, compliance to company policies and GUEST service behaviors </li>
<li>Utilize company performance management tools to develop team members (evaluations, performance documentation, feedback and motivation) </li>
<li>Build positive working relationships with District Manager, peers, merchandisers and corporate partners </li>
<li>Resolve conflicts, problem solve and facilitate complex conversations with honesty and respect</li>
<li>Effectively manage supply, and payroll budgets on a weekly/monthly basis</li>
<li>Perform management functions as expected. This includes but is not limited to: opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc. </li>
<li>Complete all other related tasks/direction as assigned by the District Manager within assigned time frame</li>
<li>Achieve hiring goals, maintain a staff that meets the needs of the business, and retain top talent</li>
<li>Fill open positions within 30 days by actively networking and recruiting </li>
<li>Ensure compliance to all company Policies, Procedures and expectations </li>
</ul>
JOB REQUIREMENTS:
<ul>
<li>Previous experience in specialty retail management is preferred</li>
<li>College degree preferred </li>
<li>Ability to adapt to and lead change</li>
<li>Ability to work a flexible schedule to include nights, weekends, and holidays</li>
<li>Ability to create a team environment through positive leadership</li>
<li>Professional presentation in attire, demeanor, appearance and compliance to company dress code</li>
<li>Demonstrate the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder</li>
<li>Ability to multitask, while being attentive to customers</li>
<li>Proficient in using Microsoft Office and POS Systems </li>
<li>Ability to work autonomously while paying strong attention to detail </li>
<li>Ability to be mobile on the sales floor and/or stock room for extended periods of time. </li>
<li>Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques </li>
</ul>

The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. 
Please be aware that any pay ranges displayed on The Paper Store's job postings are to accommodate the wide range of candidate experience, store sales volume and geography.
Nights and Weekends required.

Store Team Leader / Store Manager

<h3>Job Description</h3>
Position Description: Is shopping with your 4-legged family member a tail waggin good time? Do you believe carry out isnt just about pizza, its for bags of kibble to? If youre the leader of the pack and enjoy providing products and services that enrich pets lives, then come work in our neighborhood! As Assistant Store Team Leader at Pet Supplies Plus, youre pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you: help your store team by example including, but definitely not limited to, greeting a neighbor and their new puppy when they enter the store recognize the local pug rescue coordinator and offer to host the next adoption event join the conversation when you hear a team member assisting a neighbor in choosing between three very good natural dog food brands Support STL in analyzing your store sales results and developing plans to maximize sales, neighbor engagement and productivity create a fun, positive environment for the team and your neighbors; and a reputation for neighborly, knowledgeable, trustworthy, petcentric service in your neighborhood all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, youre more than that. Youre PAWsome. Assistant Store Team Leaders key responsibilities include: Assisting in the operational management of the stores Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors Assisting in promoting team member engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goals Supports STL in maintaining a fully staffed team and recruiting and onboarding for all levels in the store Cultivating a learning culture by providing exceptional onboarding and development opportunities, along with coaching and feedback to team members Connecting with community organizations to partner on events and marketing opportunities. PAWsome Assistant Store Team Leaders will have: 2+ years of experience leading a retail team 4-year college degree or equivalent work experience Microsoft Office knowledge is a must, as well as good communication skills Ability to operate all equipment including a forklift to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!) Be able to work flexible schedules, have reliable transportation and must pass the drug, background and validated selection test, and be 18 years or older. None -

ASSISTANT STORE TEAM LEADER

<h3>Job Description</h3>
Is shopping with your 4-legged family member a tail waggin’ good time? Do you believe carry out isn’t just about pizza, it’s for bags of kibble to? If you’re the leader of the pack and enjoy providing products and services that enrich pets’ lives, then come work in our neighborhood!
As Assistant Store Team Leader at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you:
<ul>
<li>help your store team by example – including, but definitely not limited to, greeting a neighbor and their new puppy when they enter the store</li>
<li>recognize the local pug rescue coordinator and offer to host the next adoption event</li>
<li>join the conversation when you hear a team member assisting a neighbor in choosing between three very good natural dog food brands</li>
<li>Support STL in analyzing your store sales results and developing plans to maximize sales, neighbor engagement and productivity</li>
<li>create a fun, positive environment for the team and your neighbors; and a reputation for neighborly, knowledgeable, trustworthy, petcentric service in your neighborhood</li>
</ul>
…all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, you’re more than that. You’re PAWsome.
Assistant Store Team Leader’s key responsibilities include:
<ul>
<li>Assisting in the operational management of the stores</li>
<li>Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors</li>
<li>Assisting in promoting team member engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goals</li>
<li>Supports STL in maintaining a fully staffed team and recruiting and onboarding for all levels in the store</li>
<li>Cultivating a learning culture by providing exceptional onboarding and development opportunities, along with coaching and feedback to team members</li>
<li>Connecting with community organizations to partner on events and marketing opportunities.</li>
</ul>
PAWsome Assistant Store Team Leaders will have:
<ul>
<li>2+ years of experience leading a retail team</li>
<li>4-year college degree or equivalent work experience</li>
<li>Microsoft Office knowledge is a must, as well as good communication skills</li>
<li>Ability to operate all equipment – including a forklift – to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!)</li>
<li>Be able to work flexible schedules, have reliable transportation and must pass the drug, background and validated selection test, and be 18 years or older.</li>
</ul>
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