<h3>Job Description</h3>
Job DescriptionDescription:
Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.
 
Job Summary
The Motive Power Technician is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs.
 
Key Job Responsibilities:
<ul>
<li>Perform routine preventative maintenance.</li>
<li>Troubleshoot battery and charger systems.</li>
<li>Perform repairs at customer locations and Concentric shops.</li>
<li>Respond to client needs in a timely manner, while applying great customer service behaviors.</li>
<li>Complete all work order and customer facing documentation while adhering to Concentric SOP expectations.</li>
<li>Work safely and follow all safety requirements.</li>
<li>Work independently or with a team in a professional manner.</li>
<li>Other duties as assigned by supervisor.</li>
</ul>
 
Key Performance Measurements:
<ul>
<li>A score card that reflects performance in areas such as safety, efficiency, work order completion, customer satisfaction, and issue resolution.</li>
<li>Exercises high degree of time management skill, resulting in greater than 90% time billable to customers.</li>
<li>Management observation regarding attitude, diligence, team contributions, and willingness &amp; ability to learn new skills and information.</li>
<li>Other key metrics prescribed by Concentric Motive Power leadership, resulting in positive customer and Company impact.</li>
</ul>
 
Benefits
At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:
<ul>
<li>Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!</li>
<li>Full benefits package that starts day one – Includes medical, dental, vision, company-paid life insurance and disability coverage.</li>
<li>401K with match</li>
<li>8 paid holidays</li>
<li>Full-time Employees receive 128 Hours of PTO Annually</li>
<li>Training and mentoring – Learn from our experts in the industry.</li>
<li>Advancement opportunities.</li>
</ul>
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Requirements:
<ul>
<li>High School or GED Diploma required. Prefer an Associate Degree from an approved two-year college or university or very strong equivalent experience.</li>
<li>Must be able to pass a background check</li>
<li>Must be able to pass a drug test, our technicians are subject to random drug</li>
<li>Working knowledge of basic AC and DC electrical/electronic theory.</li>
<li>Strong communication, problem solving, and analytical skills.</li>
<li>Ability to organize his/her own work and work independently, with limited supervision.</li>
<li>Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.</li>
<li>Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.</li>
<li>Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.</li>
<li>Ability to work collaboratively with other departments toward the greater good of the organization.</li>
<li>Ability to adapt to a fast-changing environment.</li>
<li>Experience in material handling environment is preferred, but not required.</li>
<li>Travel expectation is within designated territory but will primarily be at the shop. Some occasional overtime and home most nights.</li>
<li>A valid driver’s license, CDL a plus but not required.</li>
<li>Willingness to work occasional overtime.</li>
</ul>
Concentric Technicians may need to travel out of state to perform work. The Department of Transportation (DOT) has several requirements for drivers of commercial motor vehicles weighing less than 26,001 pounds who are driving across state lines, including:
<ul>
<li>Drivers must be at least 18 years old to drive "Intrastate". Drivers must be at least 21 years old to driver "Interstate".</li>
<li>Drivers must have a valid driver's license at all times.</li>
<li>Drivers must have a valid DOT medical card or the ability to obtain DOT medical card per DOT/FMCA guidelines during the hiring process. Drivers must continue to maintain their active medical card status throughout their employment.</li>
<li>Drivers must follow the DOT's HOS regulations.</li>
<li>Drivers must be able to obtain a CDL in order to drive commercial motor vehicles or combination vehicles weighing more than 26,000 lbs. </li>
</ul>
*This job description is subject to change at any time.
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to conditions existing in the work environment.
 
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, including customer sites, Concentric facilities, and often includes co-workers working side-by-side. Exposure to live electrical components is common in many of these work environments. The noise level in the work environment is moderate.
 
The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

Motive Power Technician

<h3>Job Description</h3>
Job DescriptionDescription:
Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.
 
Job Summary
The Critical Power UPS Technician is responsible for servicing, troubleshooting, installing and maintaining Uninterruptable Power Supply (UPS) systems from all manufacturers; both single and three phase, along with batteries and other critical power equipment such as Power Distribution Units (PDU’s) and Static Switches (SSW’s). This position also provides technical support to customers on operational and maintenance aspects. This position reports to the Regional Service Manager and has no direct reports.
 Key Job Responsibilities:
<ul>
<li>Perform required preventative maintenance service to equipment under contract as scheduled.</li>
<li>Responsible for maintenance involving use and care of electrical test equipment.</li>
<li>Advise requesting department regarding system and requirements available to meet their needs and comply with safety codes.</li>
<li>Perform initial starts-ups.</li>
<li>Provide 24/7 on-call emergency services as required.</li>
<li>Performance of electrical equipment maintenance routines.</li>
<li>Battery system maintenance.</li>
<li>Installation of designed Battery systems to ensure compliance with design specification and safety codes.</li>
<li>Provide requested services while meeting safety codes, specification and budgetary limitations.</li>
<li>Work with other team members to complete custom and large installation projects.</li>
<li>Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.</li>
<li>Establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.</li>
<li>Troubleshoot critical power systems down to the root cause and perform repairs with minimum customer downtime or site operation disruption.</li>
<li>Interpretation of technical documentation including schematics.</li>
<li>Coordinate and manage all on-site subcontractors as necessary.</li>
<li>Recognize sales opportunities for critical power equipment and other add on products and link potential customers with the appropriate internal and external sales and technical resources.</li>
<li>Timely and accurate completion of paperwork including Field Service Reports, RMA’s, timecards, and expense reports.</li>
<li>Some warehouse responsibilities will be involved which included preparing batteries for</li>
<li>transportation, managing inventory, and operating a forklift.</li>
<li>Provide training and guidance to less experienced employees where necessary.</li>
<li>Other duties as assigned by supervisor.</li>
</ul>
Key Performance Measurements:
<ul>
<li>A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution.</li>
<li>Management observation regarding attitude, diligence, team contributions, and willingness &amp; ability to learn new skills and information.</li>
<li>Other key metrics prescribed by Concentric Critical Power leadership, resulting in positive customer and Company impact.</li>
<li>Other key performance indicators as assigned. </li>
</ul>
Requirements:
<ul>
<li>High School or GED Diploma required. Prefer an associate degree from an approved two-year college or university or very strong equivalent experience in Electrical or Electronic Engineering Technology.</li>
<li>Must have a minimum of 5 years of technician experience in the UPS industry.</li>
<li>Actual experience working on 3-Phase UPS systems is required - It is mandatory to be considered for the position.</li>
<li>Factory training or the equivalent in the repair and maintenance of multiple leading UPS brands is preferred.A good understanding of sealed and wet celled battery theory and application is a must.</li>
<li>Must be thoroughly familiar with Battery Maintenance Procedures.</li>
<li>Working knowledge of basic AC and DC electrical/electronic theory.</li>
<li>Must be able to pass a background check and obtain an TWIC card.</li>
<li>Must be able to pass a drug test; our technicians are subject to random drug testing through our testing facility DISA.</li>
<li>Strong communication, problem solving, and analytical skills.</li>
<li>Ability to organize his/her own work and work independently, with limited supervision.</li>
<li>Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.</li>
<li>Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.</li>
<li>Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.</li>
<li>Ability to work collaboratively with other departments toward the greater good of the organization.</li>
<li>Ability to adapt to a fast-changing environment.</li>
<li>Experience in the telecommunications environment is preferred, but not required.</li>
<li>Traveling is extensive, up to 30% of the time.</li>
<li>Must have schedule flexibility, as services may be performed during the evening or weekend.</li>
<li>A valid driver’s license.</li>
<li>Willingness to work overtime.</li>
</ul>
Concentric Technicians may need to travel out of state to perform work. The Department of Transportation (DOT) has several requirements for drivers of commercial motor vehicles weighing less than 26,001 pounds who are driving across state lines, including:
<ul>
<li>Drivers must be at least 18 years old to drive "Intrastate". Drivers must be at least 21 years old to driver "Interstate".</li>
<li>Drivers must have a valid driver's license at all times.</li>
<li>Drivers must have a valid DOT medical card or the ability to obtain DOT medical card per DOT/FMCA guidelines during the hiring process. Drivers must continue to maintain their active medical card status throughout their employment.</li>
<li>Drivers must follow the DOT's HOS regulations.</li>
<li>Drivers must be able to obtain a CDL in order to drive commercial motor vehicles or combination vehicles weighing more than 26,000 lbs.</li>
</ul>
*This job description is subject to change at any time.
 
Benefits:
At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:
<ul>
<li>Competitive pay – Plus incentive opportunities and overtime potential!</li>
<li>Full benefits package that starts day one – Includes medical, dental, vision, company-paid life insurance and disability coverage.</li>
<li>401K with match</li>
<li>8 paid holidays</li>
<li>Full-time Employees receive 128 Hours of PTO Annually</li>
<li>Training and mentoring – Learn from our experts in the industry.</li>
<li>Advancement opportunities.</li>
</ul>
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC/DC power in the work environment.
 Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, including data centers, refineries, power plants, telecom head ends, hospital settings, with co-workers working side-by-side with a moderate level of activity being performed by co-workers. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate. 
The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
#LI-hybrid
#LI-ED1

Critical Power Service Technician

<h3>Job Description</h3>
Job DescriptionDescription:
Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.
 
Job Summary
The Technician, Motive Power, is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs. This position reports to the Regional Service Manager and does not have any direct reports. 
Key Job Responsibilities:
<ul>
<li>Perform routine preventative maintenance.</li>
<li>Troubleshoot battery and charger systems.</li>
<li>Perform repairs at customer locations and Concentric shops.</li>
<li>Respond to client needs in a timely manner, while applying great customer service behaviors.</li>
<li>Complete all work orders and customer facing documentation while adhering to Concentric SOP expectations.</li>
<li>Work safely and follow all safety requirements.</li>
<li>Work independently or with a team in a professional manner.</li>
<li>Other duties as assigned by supervisor.</li>
</ul>
Key Performance Measurements:
· A score card that reflects performance in areas such as safety, efficiency, work order completion, customer satisfaction, and issue resolution.
· Exercises a high degree of time management skill, resulting in greater than 90% time billable to customers.
· Management observation regarding attitude, diligence, team contributions, and willingness &amp; ability to learn new skills and information.
· Other key performance measurements as determined by the direct supervisor.
 
Benefits
At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:
<ul>
<li>Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!</li>
<li>Full benefits package that starts day one – Includes medical, dental, vision, company-paid life insurance and disability coverage.</li>
<li>401K with match</li>
<li>8 paid holidays</li>
<li>Full-time Employees receive 128 Hours of PTO Annually</li>
<li>Training and mentoring – Learn from our experts in the industry.</li>
<li>Advancement opportunities.</li>
</ul>
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Requirements:
· High School or GED Diploma required. Prefer an associate degree from an approved two-year college or university or very strong equivalent experience.
· Working knowledge of basic AC and DC electrical/electronic theory.
· *Valid driver’s license
· Strong communication, problem solving, and analytical skills.
· Ability to organize his/her own work and work independently, with limited supervision.
· Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
· Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
· Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
· Ability to work collaboratively with other departments toward the greater good of the organization.
· Ability to adapt to a fast-changing environment.
· Experience in material handling environment is preferred, but not required.
· Intermittent travel expected within designated territory, home most nights.
· Willingness to work occasional overtime.
· Concentric Technicians may need to travel out of state to perform work. The Department of Transportation (DOT) has several requirements for drivers of commercial motor vehicles weighing less than 26,001 pounds who are driving across state lines, including:
· Drivers must be at least 18 years old to drive "Intrastate". Drivers must be at least 21 years old to driver "Interstate".
· Drivers must have a valid driver's license at all times.
· Drivers must have a valid DOT medical card or the ability to obtain DOT medical card per DOT/FMCA guidelines during the hiring process. Drivers must continue to maintain their active medical card status throughout their employment.
· Drivers must follow the DOT's HOS regulations.
· Drivers must be able to obtain a CDL to drive commercial motor vehicles or combination vehicles weighing more than 26,000 lbs.
*This job description is subject to change at any time.
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to conditions existing in the work environment.
 
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, including customer sites, Concentric facilities, and often includes co-workers working side-by-side. Exposure to live electrical components is common in many of these work environments. The noise level in the work environment is moderate.
The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

<h3>Job Description</h3>
Job DescriptionDescription:
Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, GuaranteedPOWER® and PerpetualPOWER® are industry firsts, improving reliability, sustainability and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.
 
Job Summary
The Reserve Power Technician is responsible for inspecting, maintaining, and installing DC Power and single-phase UPS systems, conduct basic troubleshooting, replace battery systems, and assist with the execution of customer projects. 
 
Key Job Responsibilities:
<ul>
<li>Perform routine preventative maintenance.</li>
<li>Troubleshoot DC power and UPS systems.</li>
<li>Perform Startup on UPS systems and assist on customer projects.</li>
<li>Replace battery systems.</li>
<li>Resolve client problems while mitigating downtime to resolve customer issues in a timely manner, while applying great customer service behaviors.</li>
<li>Work safely and follow all safety requirements.</li>
<li>Work independently or with a team in a professional manner.</li>
<li>Other duties as assigned.</li>
</ul>
Key Performance Measurements:
<ul>
<li>A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution.</li>
<li>Management observation regarding attitude, diligence, team contributions, and willingness &amp; ability to learn new skills and information. </li>
<li>Other key metrics prescribed by Concentric Reserve Power leadership, resulting in positive customer and Company impact. </li>
</ul>
 
Requirements:
<ul>
<li>High School or GED Diploma required. Prefer an Associate Degree from an approved two-year college or university or very strong equivalent experience. </li>
<li> Minimum of (5) five years related experience in a Central Office installation environment, minimum (5) five years related experience in DC Power installation.</li>
<li>Working knowledge of basic AC and DC electrical/electronic theory.</li>
<li>Troubleshooting and repair of single-phase UPS systems is a plus.</li>
<li>Strong communication, problem solving, and analytical skills.</li>
<li>Ability to organize his/her own work and work independently, with limited supervision.</li>
<li>Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.</li>
<li>Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.</li>
<li>Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.</li>
<li>Ability to work collaboratively with other departments toward the greater good of the organization.</li>
<li>Ability to adapt to a fast-changing environment.</li>
<li>Experience in telecommunications environment is preferred but not required.</li>
<li>Traveling is extensive, up to 30% of the time (Des Moines candidates).</li>
<li>Must be able to pass a background check and obtain an TWIC card</li>
<li>Must be able to pass a drug test, our technicians are subject to random drug testing through our testing facility DISA</li>
<li>Must have schedule flexibility, as services may be performed during the evening or weekend.</li>
<li>A valid driver’s license.</li>
<li>Willingness to work overtime. </li>
</ul>
 
*This job description is subject to change at any time.
 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC/DC power in the work environment. 
 
Work Environment 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, including data centers, refineries, power plants, telecom headends, hospital settings, with co-workers working side-by-side with a moderate level of activity being performed by co-workers. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate. 
 
The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
#ZTECH
#LI-ED1

Reserve Power Technician

<h3>Job Description</h3>
Job DescriptionDescription:
Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.
 
 Job Summary
The DC Power Installation Technician/Level 3 will have at least 2 years’ experience as a Level 2 Installation Technician in non-powered installations or equivalent. Under supervision of Level 4 Installation Technician or Installation Supervisor run individual basic job as lead in-charge from start through completion and customer acceptance. Supervise the activities of crews consisting of Level 1 &amp; 2 installers. Report daily to Installation management and provide written daily job status with pictures to project management. Assist in the training and development of Level 1 &amp; 2 installers assigned by Installation Management. A major aspect of this position is to ensure the highest standards of quality and service.
 Key Job Responsibilities:
<ul>
<li>Must be able to perform all the qualifications of a Level 2 Installation Technician.</li>
<li>Complete understanding of the standard for working on live power safely.</li>
<li>Perform daily pre-job tail-gate safety/job meetings and document.</li>
<li>Ability to analyze job specifications and drawing packages.</li>
<li>Assure installation is completed on time and within budget.</li>
<li>Maintain a safe and hazard free work area.</li>
<li>Meet all customer security requirements.</li>
<li>Establish and maintain a professional rapport with Customers, Supervisor and Co-workers.</li>
<li>Provide job progress reports to supervisor on status of job, material shortages, customer complaints, and unsafe or inoperable tools.</li>
<li>Perform any required cable and installation testing prior to turn over to customer.</li>
<li>Manage and report daily crew time and expense on job.</li>
<li>Prepare installation Method of Procedure (MOP) and conduct MOP meeting as required by customer.</li>
<li>Manage job scope of work changed using Job Information Memorandum (JIM) procedure, or the customer JIM procedure.</li>
<li>Resolve job specification and/or drawing issues with customer interface.</li>
<li>Responsible for quality processes on job and performing in -process quality audits.</li>
<li>Perform quality checklist and correct any quality deficiencies prior to job completion.</li>
<li>Responsible for managing crew tool requirements and tracking tool assets.</li>
<li>Act as primary customer interface on job site.</li>
<li>Ability to supervise subcontractor work.</li>
<li>Perform routine preventative maintenance.</li>
<li>Perform operations on working equipment with appropriate supervision.</li>
<li>Lead and perform hot cuts during Maintenance Windows.</li>
<li>Perform basic AC and DC wiring installation.</li>
<li>Understand manufacturer specs and installation procedures of equipment for job.</li>
<li>Bring a plant or equipment down or back up as needed.</li>
<li>Perform battery removals and installations (new &amp; replacements).</li>
<li>Perform ore-test and acceptance checklist prior to job completion.</li>
<li>Perform accurate Midtronics/Fluke and other testing reports.</li>
<li>UPS Factory Training on Powerware, Liebert, APC, MGE, ETC.</li>
<li>Work safely and follow all safety requirements.</li>
<li>Work independently or with a team in a professional manner.</li>
<li>Other duties as assigned.</li>
</ul>
 
Key Performance Measurements:
<ul>
<li>A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution.</li>
<li>Management observation regarding attitude, diligence, team contributions, and willingness &amp; ability to learn new skills and information.</li>
<li>Other key metrics prescribed by Critical Power leadership, resulting in positive customer and Company impact.</li>
</ul>
Requirements:
<ul>
<li>High School or GED Diploma required. Prefer an associate degree or bachelor’s degree in electrical and/or electronics from an approved college or university or very strong equivalent experience.</li>
<li>Minimum of 2 years of OEM experience or five years of progressively difficult experience in DC power installation, maintenance, and repair.</li>
<li>Minimum of (5) five years related experience in a Central Office installation environment, minimum (5) five years related experience in DC Power installation, including Power Plant and 12V and 2V batteries.</li>
<li>Common Telecom Manufacturer equipment certifications.</li>
<li>Knowledge of equipment, manufacturer’s specifications, estimation experience.</li>
<li>Experience in the telecom industry and/or cable industry including engineering and installation of Ironwork, Strong Engineering Skills, Site Conditioning, DC Power, Batteries, Common Systems, Transport/Facilities, Digital Switch and all phases of complex AC wiring.</li>
<li>Must be able to pass a background check and obtain an TWIC card.</li>
<li>Must be able to pass a drug test, our technicians are subject to random drug testing through our testing facility DISA.</li>
<li>Working knowledge of basic AC and DC electrical/electronic theory.</li>
<li>Strong communication, problem solving, and analytical skills.</li>
<li>Ability to organize his/her own work and work independently, with limited supervision.</li>
<li>Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.</li>
<li>Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.</li>
<li>Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.</li>
<li>Ability to work collaboratively with other departments toward the greater good of the organization.</li>
<li>Ability to adapt to a fast-changing environment.</li>
<li>Traveling is extensive, up to 80% of the time.</li>
<li>Must have schedule flexibility, as services may be performed during the evening or weekend.</li>
<li>A valid driver’s license.</li>
<li>Willingness to work overtime.</li>
</ul>
Concentric Technicians may need to travel out of state to perform work. The Department of Transportation (DOT) has several requirements for drivers of commercial motor vehicles weighing less than 26,001 pounds who are driving across state lines, including:
<ul>
<li>Drivers must be at least 18 years old to drive "Intrastate". Drivers must be at least 21 years old to driver "Interstate".</li>
<li>Drivers must have a valid driver's license at all times.</li>
<li>Drivers must have a valid DOT medical card or the ability to obtain DOT medical card per DOT/FMCA guidelines during the hiring process. Drivers must continue to maintain their active medical card status throughout their employment.</li>
<li>Drivers must follow the DOT's HOS regulations.</li>
<li>Drivers must be able to obtain a CDL in order to drive commercial motor vehicles or combination vehicles weighing more than 26,000 lbs.</li>
</ul>
*This job description is subject to change at any time.
 
Benefits
At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading benefits:
<ul>
<li>Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!</li>
<li>Three medical plan options with employer premium contribution that start on day one.</li>
<li>Employee paid dental and vision insurance that starts on day one.</li>
<li>Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).</li>
<li>Medical and dependent care Flexible Spending Accounts (FSA) available.</li>
<li>Company-paid life and AD&amp;D insurance, short-term and long-term disability coverage that start on day one.</li>
<li>Company 401K plan with 100% match on the first 4% of employee contributions. </li>
<li>8 paid holidays.</li>
<li>Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually. </li>
<li>We offer employee paid accident, critical illness, and hospital indemnity insurance. </li>
<li>We offer employee paid legal plans, identity protection, pet insurance, and home &amp; auto discounts. </li>
<li>Training and mentoring – Learn from our experts in the industry.</li>
<li>Advancement opportunities.</li>
</ul>
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. 
 Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC/DC power in the work environment.
 Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, including data centers, refineries, power plants, telecom headends, hospital settings, with co-workers working side-by-side with a moderate level of activity being performed by co-workers. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate.
 
The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
 
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Installation Technician - DC Power Level 3

<h3>Job Description</h3>
Job DescriptionDescription:
Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.
 
Application Engineers are the primary technical resource for Concentrics’s Energy Storage Solutions Salesforce and are responsible for actively driving and managing customer assessments, product and technology evaluation. Working in conjunction with the sales team as the key technical advisor and product advocate, the Application Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process. The Application Engineer must be able to establish and maintain strong relationships throughout the sales cycle with Concentric sales team and customer.
 
Key Job Responsibilities:
<ul>
<li>Maintain expert level of product knowledge and application.</li>
<li>Customer assessment: Support sales team by providing analytical and technical support</li>
<li>Engineer customer solutions: Develop technical and financial proposals that address customer objectives and opportunities based on power assessments.</li>
<li>Articulate technology and product positioning to both business and technical users.</li>
<li>Provide design and specification development support to consultants, integrators, and distributors.</li>
<li>Respond to functional and technical elements of RFIs/RFPs</li>
<li>Listen, understand, and convey customer requirements.</li>
<li>Perform technical/product training for salespeople, estimators, and engineers at targeted accounts.</li>
<li>Assist in the design and development of sales tools / presentations necessary to make target accounts comfortable and successful at selling</li>
<li>Maintain accurate records of target accounts, opportunities, quotes, projects, contacts, and correspondence in company approved databases</li>
<li>Travel to project sites to preform start-up, integration, and training services</li>
<li>Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.</li>
<li>Maintain professional business relationships within target accounts.</li>
<li>Provide status of ongoing projects and future projects.</li>
<li>Identify customer's needs and sales opportunities to help future growth</li>
</ul>
Key Performance Measurements:
<ul>
<li>Score Card that reflects assessment proposal and turnaround in days, number of deals quoted, total amount and % of successful sales, % of Gross profit.</li>
<li>Track timeline of deals between assessment, quotes, closing and Installation</li>
<li>Track increase of GuranteedPOWER sales growth for the team supported by application engineer</li>
<li>Management observation regarding quality of solutions, presentations, and support of assigned team. Contributions, ability to learn new skills and product and customer applications.</li>
<li>Other KPI’s as assigned.</li>
</ul>
Requirements:
<ul>
<li>BA/BS in Engineering, Technical Field, or equivalent successful experience in a similar controls industry role.</li>
<li>Experience 3–5 Years in Engineering product sales</li>
<li>Proficient in Microsoft Office</li>
<li>Knowledge of Microsoft Visio and AutoCad</li>
<li>Read architectural, mechanical, and electrical blueprints and have a solid understanding of basic electrical and mechanical control systems</li>
<li>A solid understanding of network communications technology – Internet, Intranet, VPN, TCP/IP, Ethernet, etc.</li>
<li>Strong communication, Interpersonal and organizational skills</li>
<li>Available for Travel 25%</li>
</ul>
*This job description is subject to change at any time.
 Benefits:
At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:
<ul>
<li>Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!</li>
<li>Full benefits package that starts day one – Includes medical, dental, vision, company-paid life insurance and disability coverage.</li>
<li>401K with match</li>
<li>8 paid holidays</li>
<li>Full-time Employees receive 128 Hours of PTO Annually</li>
<li>Training and mentoring – Learn from our experts in the industry.</li>
<li>Advancement opportunities.</li>
</ul>
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands to type, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally or enter an amount of time required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
 
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in an open-office setting, with co-workers working side-by-side and a moderate level of activity being performed by co-workers across the office or at a home office. The noise level in the work environment is moderate.
 
The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
 
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#LI-ED1

Applications Engineers Critical Power

<h3>Job Description</h3>
Job Description
Power Generation Territory Sales Manager
 
Position Overview:
The Power Generation Territory Sales Manager is responsible for delivering new business opportunities, providing account management, and developing on-going business relationships with all existing and prospective customers and partners including but not limited to engineering firms, general, electrical, and mechanical contractors, electrical distributors and other resellers, and end users in appropriate market segments and verticals. The key focus for the person in this role is to create value by differentiating our products and services and positively influencing specifications to create advantage on bids and develop competitive proposals to win business. Knowledge of generators, power distribution equipment, and transfer switches and a keen technical and commercial aptitude is a must. Excellent planning and time management skills with the ability to proactively schedule time in and out-of-office is a must.
 
Reporting Relationship: The Power Generation Territory Sales Manager reports to the Senior Territory Sales Manager.
 
Responsibilities/Accountabilities:
· Sell stationary and mobile generators, microgrid controls, battery energy storage systems, automatic transfer switches, switchgear, and required ancillary equipment and concurrent services
· Prospect new leads and new business relationships with key end-users, key electrical engineers, and electrical contractors for the purpose of developing and maintaining relationships that lead to growing and profitable equipment, start-up, and service contract sales
· Develop leads for the sale of preventive maintenance services on Generac, Eaton and 3rd party power equipment: generators, ATS and switchgear
· Read plans and specifications to properly configure and price generator systems
· Prepare and present pricing proposals and perform all necessary follow-up activities
· Prepare submittal and drawing packages in support of proposed equipment and services
· Work with customer service, project management, and service teams to coordinate all necessary post-order sales administrative tasks: order entry, credit, scheduling, start-up, commissioning, billing/invoicing, and turn-over
· Use manufacturer educational seminar programs, customer-factory fly-ins, webinars, conferences/tradeshows, and other resources to improve Generac brand awareness and create affinity for the products among potential buyers
· Participate in industry groups and associations that potential customers attend to assist in relationship development, discover new opportunities, and be an expert in the field
· Develop business relationships with key supplier personnel to ensure products meet customers' needs, are efficiently built, and delivered as required by customers
· Assist the service group as needed to troubleshoot product and service-related issues by being the bridge between customers and manufacturers
· Participate in weekly team meetings with strong emphasis on proactive communication, informing the team of any important developments with vendors or customers
· Create monthly and quarterly business objectives, annual sales, and marketing plans
· Report out status and achievement on weekly, monthly and annual basis
· Maintain updated travel schedule and calendar, scorecard of sales achievement, and log of open/active quotations
· Efficiently utilize all available IT resources, vendor applications used for lead management, configuration, pricing, and documentation library, such as our CRM, genConnect (Generac), and construction bid boards
· Involve vendor sales and engineering resources in customer visits when practical
· Maintain excellent records, manage receipts, and submit expense reports monthly
· Complete initial and continuing professional training sessions for generator and related ancillary equipment.
· Other duties and responsibilities as assigned.
 
Requirements:
Skills/Knowledge
· Extensive knowledge of generators, power equipment, and switchgear, and familiarity with complementary and competitive products
· Extensive computer skills with experience in using Microsoft Outlook and Office products including Outlook, Excel, Power Point, Word, Teams
· Knowledge of key customers and markets for generators (to include data centers, utility, telecom, hospitals and medical facilities, nursing homes, schools, and retail) and their hardware needs and buying behavior.
· Strong prospecting skills and ability to break through potential customer rejections
· Excellent written, verbal and presentation skills
· Experience with CRM systems, IFS preferred
· Ability to lift up to 50 pounds
 
Education and Experience:
· 4 year college degree or equivalent, technical degree preferred but not required
· 5 years of proven experience in a technical sales role preferred.
 
Travel expectations:
· Extensive travel and time out of office is required (50%).

Territory Sales Manager - Power Generation

<h3>Job Description</h3>
Job DescriptionDescription:
Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.
 
Job Summary
The Field Technician, Motive Power, is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs. This position reports to the Regional Service Manager and does not have any direct reports. 
Key Job Responsibilities:
<ul>
<li>Perform routine preventative maintenance.</li>
<li>Troubleshoot battery and charger systems.</li>
<li>Perform repairs at customer locations and Concentric shops.</li>
<li>Respond to client needs in a timely manner, while applying great customer service behaviors.</li>
<li>Complete all work orders and customer facing documentation while adhering to Concentric SOP expectations.</li>
<li>Work safely and follow all safety requirements.</li>
<li>Work independently or with a team in a professional manner.</li>
<li>Other duties as assigned by supervisor.</li>
</ul>
Key Performance Measurements:
· A score card that reflects performance in areas such as safety, efficiency, work order completion, customer satisfaction, and issue resolution.
· Exercises a high degree of time management skill, resulting in greater than 90% time billable to customers.
· Management observation regarding attitude, diligence, team contributions, and willingness &amp; ability to learn new skills and information.
· Other key performance measurements as determined by the direct supervisor.
 
Benefits
At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:
<ul>
<li>Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!</li>
<li>Full benefits package that starts day one – Includes medical, dental, vision, company-paid life insurance and disability coverage.</li>
<li>401K with match</li>
<li>8 paid holidays</li>
<li>Full-time Employees receive 128 Hours of PTO Annually</li>
<li>Training and mentoring – Learn from our experts in the industry.</li>
<li>Advancement opportunities.</li>
</ul>
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Requirements:
· High School or GED Diploma required. Prefer an associate degree from an approved two-year college or university or very strong equivalent experience.
· Working knowledge of basic AC and DC electrical/electronic theory.
· *Valid driver’s license
· Strong communication, problem solving, and analytical skills.
· Ability to organize his/her own work and work independently, with limited supervision.
· Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
· Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
· Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
· Ability to work collaboratively with other departments toward the greater good of the organization.
· Ability to adapt to a fast-changing environment.
· Experience in material handling environment is preferred, but not required.
· Intermittent travel expected within designated territory, home most nights.
· Willingness to work occasional overtime.
· Concentric Technicians may need to travel out of state to perform work. The Department of Transportation (DOT) has several requirements for drivers of commercial motor vehicles weighing less than 26,001 pounds who are driving across state lines, including:
· Drivers must be at least 18 years old to drive "Intrastate". Drivers must be at least 21 years old to driver "Interstate".
· Drivers must have a valid driver's license at all times.
· Drivers must have a valid DOT medical card or the ability to obtain DOT medical card per DOT/FMCA guidelines during the hiring process. Drivers must continue to maintain their active medical card status throughout their employment.
· Drivers must follow the DOT's HOS regulations.
· Drivers must be able to obtain a CDL to drive commercial motor vehicles or combination vehicles weighing more than 26,000 lbs.
*This job description is subject to change at any time.
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to conditions existing in the work environment.
 
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, including customer sites, Concentric facilities, and often includes co-workers working side-by-side. Exposure to live electrical components is common in many of these work environments. The noise level in the work environment is moderate.
The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

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