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Director, Financial Services
Application Review Begins April 30, 2024; position open until filled.
Special Instructions to Applicants Please submit the following with your online application:
<li> A cover letter in which you clearly describe how your knowledge, skills, and abilities prepare you for the job responsibilities and requirements outlined in the job announcement.</li>
<li> A resume of your educational and professional work experience.
Department Summary Business Affairs (BA) provides efficient and effective business services for University of Oregon (UO) students, faculty, and staff; manages and secures UO material assets; and ensures UO business is conducted in accordance with all applicable regulations, policies, procedures, Generally Accepted Accounting Principles (GAAP), and sound business practices.
Business Affairs consists of 5 divisions reporting to the Associate Vice President for Business Affairs/Controller and provides direct services to staff, students, and UO departments: Financial Services/Accounts Payable/Travel, Student Financial Services, Payroll, BA Information Systems, and Treasury Operations. These divisions manage one of the largest payrolls in Eugene, support UO supplies &amp; services expenditures totaling more than $500 million, and manage the billing and collection of tuition and fees for more than 24,000 students. Business Affairs has approximately 64 FTE and an annual operating budget of $6.5 million.
Position Summary The Director, Financial Services, reports to the Associate Vice President for Business Affairs/Controller and has specific responsibility for leadership of Financial Services. Financial Services is comprised of General Accounting, Financial Reporting and Analysis, Property Control, Accounts Payable, Travel, and the Tax Analysis and Accounting departments.
Minimum Requirements</li>
<li> Bachelor's degree in accounting, finance, business, or related field plus three (3) years of relevant experience; OR bachelor's degree in an unrelated field plus four (4) years relevant experience; OR an equivalent combination of education and experience.</li>
<li> Two (2) years of management experience, including employee supervision and budget responsibility and authority.
To apply, visit: <a href="https://apptrkr.com/get_redirect.php?id=5199654&amp;targetURL=https://apptrkr.com/5197521" target="_blank">https://apptrkr.com/5197521</a>
To apply, visit <a href="https://apptrkr.com/5199654" target="_blank">https://careers.uoregon.edu/en-us/job/533720/director-financial-services</a>
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jeid-67fbfb95ce1dc243a594ddc6d350eb92</li>

Director, Financial Services

Salary Range $37.00
City Experiences is seeking a Chief Engineer in San Diego 
About You:
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
About the Opportunity:
The Chief Engineer is responsible for supervising and coordinating the work activities of officers and crew engaged in operating and maintaining paddlewheel, engines, boilers, deck machinery and electrical refrigeration and sanitary equipment aboard the vessel. This position oversees the installation and repair of systems and equipment onboard by outside contractors. The Chief Engineer directs, coordinates, and exercises functional authority for the planning, organization, control, integration and completion of engineering projects.
Essential Duties &amp; Responsibilities:
<ul>
<li>Inspect engines and other equipment and instruct crew on the repair or replacement of defective parts </li>
<li>Plan and formulate engineering programs and prioritize staff assignments according to project requirements </li>
<li>Review department operations for compliance with engineering principles, company standards, passenger requirements and those requirements of the USCG and other regulatory bodies </li>
<li>Calculate and monitor daily fuel and feed water consumption of the vessel </li>
<li>Arrange fuel schedules and orders </li>
<li>Maintain departmental work/overtime records and prepare engine department payroll </li>
<li>Prepare and review recommendations for repair work to the vessel </li>
<li>Review and approve departmental requisitions for stores </li>
<li>Responsible for informing the Captain of any pertinent information for reporting needs including, but not limited to, mechanical, medical, damage, large preventable issues, etc. </li>
<li>Overall safe operation of the vessel as carried out through the orders of the captain </li>
<li>Perform any duties and tasks as deemed necessary by the Port Engineer </li>
<li>Ensure behavior and performance supports the company's Mission; promotes year-round success of system </li>
<li>Solicits feedback; acts to continuously improve success of team </li>
<li>Comply with safety and operating procedures </li>
<li>Participate in all safety drills and training </li>
<li>Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results </li>
<li>Additional job duties as assigned </li>
</ul>
Requirements &amp; Qualifications:
<ul>
<li>HS Diploma or Equivalent Required </li>
<li>Bachelor's degree preferred in a related field </li>
<li>USCG License as an limited Chief Engineer OR 4000 Horsepower License</li>
<li>Valid Transportation Worker Identification Credential (TWIC) - ability to obtain and maintain </li>
<li>Excellent verbal and written communication skills; must be fluent in English </li>
<li>Ability to interact with individuals at all levels in a pleasant and professional manner </li>
<li>At least five years of experience required in a position with duties and responsibilities directly related to this position </li>
<li>Cruise industry experience preferred </li>
<li>Must be at least 21 years of age. </li>
</ul>
About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
Our Mission: We create amazing experiences.
Our Values: Respect, Environment, afety #1, rofessionalism, Exceed, Communication and Teamwork.
Our Operating Principles: CITY EXPERIENCES 12
<li>Foster diversity and inclusion.</li>
<li>Practice conservation and environmental responsibility.</li>
<li>Cultivate a safe and secure workplace.</li>
<li>Be on time. Come prepared.</li>
<li>Make data-driven, fact-based decisions.</li>
<li>Be decisive with 80:100 solutions (80% right, 100% implementable)</li>
<li>Expect to win - but compete as an underdog.</li>
<li>Embrace innovation and reinvention.</li>
<li>Listen and be responsive.</li>
<li>Strive for efficiency and transparency without politics.</li>
<li>Win as a team. Play your role.</li>
<li>Work hard, have fun, celebrate success.</li>
EQUAL OPPORTUNITY EMPLOYER:
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. The Company is committed to providing equal opportunity in all employment practices, including, but not limited to, selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, sexual orientation, religion, handicap or disability, pregnancy, service member status, citizenship status, or any other category protected by federal, state, or local law.
Additionally, we encourage all qualified applicants, including those with past arrest or conviction records, to apply. The Company participates in the E-Verify program in certain locations.

Chief Engineer - Marine Chief Engineer - Hornblower - San Diego

<h3>Job Description</h3>
About Us
Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here too. We've been recognized as a "Best Company to Work For" and we're proud of our team for creating software that makes an impact in the lives of HR pros and employees all over the world.

Essential Job Duties
Our Payroll Support Team is comprised of a fantastic group of caring and authentic people who live for open and genuine connections with others! We love our clients and want them to feel successful and empowered to elevate the Payroll experience at their own company. We know people matter, and that is exactly why we strive to create magical moments with our clients each and every day. As a Client Support Specialist for our Payroll Product, you'll have the opportunity to work on the forefront supporting our payroll software and be the primary contact for small and medium-sized business clients in every industry. You'll be able to hone your troubleshooting skills, get exposure and knowledge of the payroll and HR field, and be a positive influence for businesses all over the world. Sounds pretty cool, right? Well let's jump into the day to day:
You will:
<ul>
<li>Provide exceptional email and phone support for customers that love our software</li>
<li>Provide solutions to questions regarding deductions, garnishments, the BambooHR payroll software, etc. (if you don't already know this, don't worry, we'll teach you!)</li>
<li>Research solutions to challenging problems our clients face</li>
<li>Help clients integrate and utilize the software in the best way possible</li>
<li>Do your best, focused work, Monday through Friday (no weekends!)</li>
</ul>
What You Need to Get the Job Done
If you're passionate about providing exceptional service and would like to learn (or have some experience in) payroll, this is a great start. Also, if you have experience in credit unions, accounting, finance, statistics, or other related fields, payroll may come naturally to you. Here's what we're looking for:
<ul>
<li>Passion for customer care and have the ability to champion high levels of client satisfaction</li>
<li>Desire to learn payroll (if you already have some payroll experience, we have a place for you too!)</li>
<li>Articulate and concise in both written and oral communication</li>
<li>Impeccable attention to detail</li>
<li>Tech-savvy (you'll need to become familiar with a lot of different software) </li>
<li>Ability to shift between tasks with ease</li>
<li>Ability to type 60+ words per minute</li>
<li>Ability to attend training from 8:00am-5:00pm in person, M-F (MST). After which the schedule would be 9am-6pm, M-F (MST).</li>
</ul>
What You'll Love About Us
<ul>
<li>Great Company Culture. We've been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor, &amp; Comparably for our great workplace culture.</li>
<li>Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.</li>
<li>Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)!</li>
<li>Health Benefits. Medical with HSA and FSA options, dental, and vision.</li>
<li>Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.</li>
<li>Financial Peace University. We pay for a one year subscription and you walk away with financial savvy and a bonus.</li>
<li>Give back. Get paid to give your time to the community: ask us about this!</li>
<li>Educational Benefits. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses.</li>
<li>Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.</li>
</ul>
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
For information on California Privacy Policy, click here.

Payroll Support

<h3>Job Description</h3>
The Matian Firm, APC in Los Angeles is looking to add a Payroll/Benefits Administrative Support - On Site to our growing team! We are currently seeking a detail-oriented Payroll/Benefits Administrative Support to provide support to the Payroll/Benefit Supervisor. This position offers a unique opportunity to work in a high-growth, dynamic environment, contributing to both payroll and benefits operations.
Responsibilities:
<ul>
<li>Handle day-to-day payroll functions, including new hire orientation, terminations, direct deposits, and more for 300+ employees</li>
<li>Ensure compliance with IRS regulations, state taxes, wage and hour laws, and local tax requirements</li>
<li>Oversee benefits enrollments in HRIS, conduct quality checks, and assist employees with benefits-related inquiries</li>
<li>Respond to 401(k) inquiries, manage annual catch-up contribution enrollment, and assist with the open enrollment process</li>
<li>Type reports, memos, letters, and documents using relevant computer software.</li>
<li> Answer phone calls, respond to emails, and schedule meetings</li>
<li>Scanning incoming mail (garnishments, unemployment, notices, etc.)</li>
<li>Perform general office duties, including ordering supplies and maintaining records management database systems</li>
<li> Monitor accounts receivable reports, update payment status information, and reconcile the accounts receivables ledger</li>
<li>Work closely with Collection Managers and Management on firm reporting</li>
<li>Verify vendor accounts by reconciling monthly statements and related transactions</li>
</ul>
Qualification:
<ul>
<li>Bachelor's degree in business, Accounting, Finance, or related field preferred</li>
<li>Proficiency in Excel/Google Sheets</li>
<li>Experience with bank reconciliation processes</li>
<li>Familiarity with ADP Workforce for payroll</li>
<li>Excellent verbal and written communication skills, including editing and proofreading</li>
<li>Demonstrated ability to handle sensitive issues and maintain confidentiality</li>
<li>Organized and resourceful with the ability to multitask</li>
</ul>
Position Type: Full-time, Onsite 
Pay Range: $18-$22 per hour (subject to change based on experience)
Are you a Payroll/Benefits Administrative Support looking for a new challenge with a desire to be part of an organization with tremendous room for growth? Here at the Matian Firm, APC we offer benefits (medical, dental, and vision insurance), an excellent compensation package, catered lunches, paid parking, paid time off, and more! Come work as a Payroll/Benefits Administrative Support at a growing firm with opportunities to advance and learn alongside a team of professionals within the legal industry.
The Matian Firm, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics. We're dedicated to providing an inclusive, open, and diverse work environment.

Payroll/Benefits Administrative Support

<h3>Job Description</h3>
Job Description
Are you Ready to Launch Your Career?

HRIS & Payroll Support Specialist

<h3>Job Description</h3>
Job Description
HR Focal Point (HRFP) is a technology consulting company that specializes in the implementation and support of the on-premise and cloud-based Human Capital Management (HCM) applications from SAP. Our Managed Support Services team is seeking a passionate, seasoned and senior level resource to assist our customers with operating and maintaining their SAP SuccessFactors Employee Central (EC) Payroll systems. Our EC Payroll Managed Support Consultant will work directly with clients and customers on their day to day business needs.
So if you have some serious Payroll skills, are looking to be part of a quality team keep reading for more details.
Job Responsibilities
<ul>
<li>
Address production support tickets as assigned including issue/root cause analysis, system configuration, updating documentation, creating functional specifications and oversee development for custom requirements, unit testing and supporting subsequent testing efforts and issue resolution, transporting configuration, and user support.
</li>
<li>
Perform/Support routine Payroll specific activities business operations (customer specific) like supporting and performing regular and off-cycle payroll runs, form generations, posting, reconciliation, etc.
</li>
<li>
BSI Tax Update Bulletin maintenance, including change testing and coordination customer coordination and communication.
</li>
<li>
New Release and Support Pack maintenance, including testing and coordination with clients on changes.
</li>
<li>
Create OSS/SAP Support incidents and serve as a liaison with SAP for issue resolution.
</li>
<li>
Keeping abreast of new and relevant SAP features and functionality and new release content.
</li>
<li>
Payroll schema creation and maintenance
</li>
<li>
SAP Payroll IMG configuration
</li>
</ul>
Skills
The ideal candidate will possess the following characteristics and abilities:
<ul>
<li>
A passion for Payroll, Human Resources, and SAP technology
</li>
<li>
Excellent communication, listening and interpersonal skills and the ability to understand issues at a high level as it relates to multiple customers, not just the reported issue at hand
</li>
<li>
Deep Experience with SuccessFactors Employee Central Payroll and/or on-premise SAP HCM Payroll
</li>
<li>
Commitment to quality and customer service
</li>
<li>
A desire to share knowledge with coworkers and customers
</li>
<li>
Strong organizational skills and ability to work independently
</li>
<li>
Self-directed and can handle ambiguity and when applicable guide others on logical next steps
</li>
<li>
Ability to gather, analyze, weigh inputs/evidence; evaluate issues and come to an unbiased conclusion and/or options; and provide a recommendation for a specific course of action
</li>
<li>
Keen attention to detail specifically when given direction, gathering requirements, listening to customers, documenting issues, and problem-solving always with an eye of eliminating and/or reducing work effort the next time a similar issue or problem comes up
</li>
<li>
Capable of generating and introducing new ideas, concepts, or strategies
</li>
<li>
Ability to observe, infer and/or understand the perspective of others
</li>
<li>
Leading and/or working with individuals and other groups to achieve common goals and articulate the steps required by each party
</li>
<li>
Ability to budget and manage to time that has been allocated for projects and goals and structuring schedules to minimize conflicts and maximize productivity
</li>
<li>
Desire to learn and understand new or unfamiliar technologies, tools, and concepts
</li>
</ul>
Required Qualifications
<ul>
<li>
BA/BS degree (or compelling related work experience)
</li>
<li>
Excellent English language, oral and written communication skills
</li>
<li>
US Citizenship or authorization to work in the United States.
</li>
<li>
Willingness to travel (occasionally and as needed)
</li>
<li>
At least 2 to 5 years of US Payroll experience specifically with SAP technology including experience with to gross/net calculations, taxes, garnishment, interfaces, GL, and posting to finance. (International Payroll experience is a plus!)
</li>
<li>
Have played the role of module lead and/or primary SAP payroll configuration lead in one or more End to End Implementation projects.
</li>
<li>
Expertise in related SAP HCM / SuccessFactors and related business processes including integration with related modules (Finance, SAP HCM, Employee Central, Time Management, Benefits, Compensation, ABAP, etc.).
</li>
</ul>
Company DescriptionHR Focal Point (HRFP) is a rapidly growing technology consulting company. We specialize in the implementation and support of the on-premise and cloud-based Human Experience Management (HXM) applications from SAP, the largest enterprise resource planning software company in the world. At HR Focal Point we are passionate about helping our customers find the right SAP solutions and tailoring the system and our services to fit their unique needs. Our goal is to deliver the highest quality of service to our clients. 
We are always looking to expand our company with people who share our passion and enthusiasm for creating the best experiences for our customers. Our Managed Support Services (MSS) Team provides personalized, ongoing support to our clients through implementation and beyond. This SuccessFactors consultant position will provide an exciting opportunity to build long lasting client relationships and continually improve and build on their respective systems. 
<h3>Company Description</h3>
HR Focal Point (HRFP) is a rapidly growing technology consulting company. We specialize in the implementation and support of the on-premise and cloud-based Human Experience Management (HXM) applications from SAP, the largest enterprise resource planning software company in the world. At HR Focal Point we are passionate about helping our customers find the right SAP solutions and tailoring the system and our services to fit their unique needs. Our goal is to deliver the highest quality of service to our clients. \r\n\r\nWe are always looking to expand our company with people who share our passion and enthusiasm for creating the best experiences for our customers. Our Managed Support Services (MSS) Team provides personalized, ongoing support to our clients through implementation and beyond. This SuccessFactors consultant position will provide an exciting opportunity to build long lasting client relationships and continually improve and build on their respective systems.

SuccessFactors Managed Support Resource - Payroll

<h3>Job Description</h3>
Payroll Data Processing is looking for a software support person to learn our new Human Resources Payroll software and develop the necessary skills to assist our customers. Upon the development of the individual skills, this person will choose where they best fit in our organization.
Daily activities will include moving data between PDP and the various agencies and ACH providers for taxes withheld and direct deposits as well as assisting with payroll tax filings, set up instructions, on boarding activities, invoicing and general support. 
Payroll Data Processing is a fast-growing enterprise that is looking for our next leader. We require someone who is highly motivated to learn new skills, has a positive outlook and is willing to do the job. Hours from 10:00 AM to 7:00PM or later depending on the volume for the day. 
High school diploma is required, and some college is preferred. Starting salary $28,500 with full benefits.

HR Payroll Software Support

<h3>Job Description</h3>
Job Description
Payroll Customer Support Analyst (Hybrid)
Essential Job Functions: The Bureau of the Comptroller and Global Financial Services (CGFS), Department of State (DoS), Charleston, SC requires for a Payroll Customer Support Analyst on the Payroll Customer Support Desk. Customer Support &amp; Training (CST) provides customer support desk services, knowledgebase management and training, training development and delivery for overseas financial operations, system implementation training and support and Payroll customer support for American employees and retirees. This position will provide payroll processing support by phone and email to American employees and retirees. The contractor shall perform these services under Department of State Customer Support Management.
Job Responsibilities The Payroll Customer Support Analyst supports Department of State employees and retired annuitants and their payroll related inquiries.  Technicians will use Knowledge Base, Department of State systems (GFACS, DIS, EEX Admin etc.) to provide first contact resolution whenever possible.  Additionally, they will follow the Payroll Helpdesk Quality Assurance (QA) program.  The QA program monitors employee output and provides specific feedback on performance and consistent coaching and training for employee development.  The Quality Control Program (QCP) ensures:
<ul>
<li>Accuracy and quality of customer interactions (phone and email)</li>
<li>Provides feedback on strengths and areas of improvement</li>
<li>Provides coaching and on-job training when applicable</li>
<li>Uses quality monitoring data to compile and track performance at team and individual level</li>
<li>Provides feedback to team leads and management</li>
</ul>
Technicians will assist with performing analysis, research, development and delivery of presentations, training and reports Ensure that the Payroll Customer Support Desk voicemail are addressed both at the beginning of the day and throughout the day.
<ul>
<li>Provide front-line payroll customer phone support, based upon a team schedule, for incoming customer questions.  Ticket and provide customer assistance for these calls according to Payroll Customer Support desk procedures.</li>
<li>Strive to meet our Service Level Agreement of answering incoming Payroll Customer Support e-mails.  Create ServiceNow tickets to record the details of the issue and to document the receipt of the customer’s initial contact.</li>
<li>Update ServiceNow tickets any time that additional correspondence or research is performed on behalf of the customer and close a ServiceNow ticket if the issue is confirmed as resolved with the customer or when confirmation is received by department analysts responsible for resolution.</li>
</ul>
<ul>
<li>Assist the customer through the entire process of research, gathering data, performing analysis and resolving the issue for both emails and phone calls.</li>
<li>Research DoS information sources to assist in answering client questions (GFS Knowledge Base, Ask HR, numerous web sites, Foreign Affairs Manual, Foreign Affairs Handbook, Thrift Savings Plan (TSP), and other reference documents prepared in-house).</li>
<li>Write GFS Knowledge Base articles, as needed, and assist with the drafting and development of instructional materials related to the improvement of payroll customer support activities.</li>
<li>Refer unresolved issues to the appropriate department or office following Retirement or American Pay and Payroll Customer Support procedures.</li>
<li>As part of research time activity, follow-up on tickets pending longer than one week by following up with the appropriate contact to determine the ticket’s status.</li>
<li>Per established ISO 9001 Work Instruction guidelines, appropriately identify select Payroll and Retirement tickets which are critical to the success of GFS’s business as “Level II”.  Escalate Level II tickets following Payroll Customer Support procedures and perform regular follow up on the status of the tickets. </li>
<li>Escalate issues to the Payroll Customer Support team lead or CGFS Global Compensation Customer Advocate as appropriate. </li>
<li>Ensure constant coverage on the support Desk between the hours of 8:30 and 4:30pm Monday through Friday.</li>
<li>Support ISO 9001 requirements by reviewing existing RDs (Reference Documents) to ensure they are relevant and consistent with customer needs and CGFS policy requirements.  The technician may suggest and may be required to implement new strategies and policies.  These strategies and policies may impact a customer’s satisfaction or the procedures within CGFS offices.</li>
</ul>
Skills:
Preferred Skills/Experience (but not required)  
<ul>
<li>Federal payroll, high volume call center, or help desk experience</li>
<li>Superior verbal and written communication and organizational skills </li>
</ul>
Our most Successful Employees in this Position Demonstrate: 
<ul>
<li>Strong communication skills for phone and email customers, including escalated tickets.? Desired skills:? </li>
</ul>
<ul>
<li>Effective Listening?? </li>
<li>Tact and Patience? </li>
<li>Positive Persuasiveness? </li>
<li>Attentiveness and Courteousness? </li>
<li>Ability to multi-task and work from one situation to another at a fast pace? </li>
</ul>
<ul>
<li>Excellence customer service skills </li>
</ul>
Desire to assist team members and share best practices/lessons learned 
Qualifications:
<ul>
<li>Minimum of one year of overall relevant (payroll processing or customer service) professional experience.</li>
<li>Experience performing analysis, critical thinking, and working independently within a team to efficiently answer customer questions. </li>
<li>Experience working with web based or client-server technologies and experience performing business systems analysis.  Accounting procedures, policies and operations may be substituted</li>
</ul>
Candidate must have superior verbal and written communication and organizational skills.
Must have at a minimum Active Secret Security Clerance or qualify for a security clearance.
Work Schedule: The employee will work an 8-hour shift between the hours of 6:15 am to 6:00 pm with a non-compensated 45-minute lunch (See your Project Manager for work schedule and department policies). Additional hours may be required and must be authorized by your Project Manager and DoS Management. This is a hybrid position with 4 days teleworking and a minimum of 1 day on-site, after onboarding and training has been completed. Teleworking options are approved based on performance, as well as reliable internet connection, equipment, and suitable working environment.  
Company DescriptionIntegrated Finance and Accounting Solutions (IFAS) is a service-disabled veteran, woman owned small disadvantaged business firm that applies integrated finance and accounting solutions to every engagement to help clients build sustain, and maintain a profitable business model. We do this with a corporate commitment to provide on time service that is mission focused and results driven. It is our true belief that finding the right solutions to your business' mission makes doing business less challenging. IFAS' core capabilities include business &amp; Finance operations, IT Support Services, Acquisition and logistics support.
We are an equal opportunity employer. 
<h3>Company Description</h3>
Integrated Finance and Accounting Solutions (IFAS) is a service-disabled veteran, woman owned small disadvantaged business firm that applies integrated finance and accounting solutions to every engagement to help clients build sustain, and maintain a profitable business model. We do this with a corporate commitment to provide on time service that is mission focused and results driven. It is our true belief that finding the right solutions to your business' mission makes doing business less challenging. IFAS' core capabilities include business &amp; Finance operations, IT Support Services, Acquisition and logistics support.\r\n\r\nWe are an equal opportunity employer.

Payroll Customer Support Analyst (Hybrid)

<h3>Job Description</h3>
We are seeking a highly skilled and dedicated Payroll Tax Support Analyst to join our dynamic team in the payroll software industry. As a Payroll Tax Support Analyst, you will specialize in all aspects of payroll tax, providing expert guidance and assistance to our customers. Your primary responsibility will be to ensure accurate and timely compliance with payroll tax regulations and assist customers with any payroll tax-related issues or inquiries. You will also provide support to customers in other areas of the PrismHR system and suite of products.  This position requires strong analytical skills, attention to detail, and exceptional problem-solving abilities.
Responsibilities:
<ul>
<li>Provide specialized support to customer users regarding payroll tax inquiries, issues, and the PrismHR software application.</li>
<li>Analyze customer-reported symptoms, gather relevant information, and evaluate the issue to determine the underlying problem.</li>
<li>Escalate application defects and priority issues to the appropriate teams while ensuring timely resolution.</li>
<li>Interact with customers to respond to inquiries, address concerns, and provide resolutions to reported payroll tax issues.</li>
<li>Offer alternative solutions when appropriate to prevent disruptions in customer activities.</li>
<li>Follow up with customers through phone calls or other communication channels to ensure satisfactory resolution of their payroll tax concerns.</li>
<li>Maintain strict confidentiality of customer and employee information to protect operations.</li>
<li>Foster strong customer relationships by making customer needs a primary focus and delivering exceptional service.</li>
<li>Stay updated with the latest information, changes, updates, and new releases related to payroll taxes.</li>
<li>Collaborate with the Quality Assurance (QA) department to assist in product testing.</li>
<li>Contribute to written documentation, such as the Knowledge Base, to provide comprehensive resources for customers and internal employees.</li>
<li>Provide occasional training sessions for internal employees and external customers on payroll tax-related topics.</li>
</ul>
Qualifications:
<ul>
<li>Proven experience with PrismHR, HRPyramid, or other PEO or ASO software preferred.</li>
<li>Excellent communication and presentation skills, with the ability to effectively convey information to both technical and non-technical audiences.</li>
<li>Strong knowledge of HRIS systems, including payroll, benefits, and human resources.</li>
<li>In-depth understanding of payroll and payroll accounting operations.</li>
<li>Demonstrated ability to handle antagonistic situations effectively and employ appropriate interpersonal styles and methods to reduce tension or conflict.</li>
<li>Bachelor's degree or equivalent combination of training and experience.</li>
<li>1-3 years of experience in a customer support position desired, but not required.</li>
<li>Familiarity with Vertex, Mastertax, Quickbooks, Peachtree, or Great Plains software.</li>
<li>Experience in setting up and maintaining Customer Accounting in PrismHR and a general understanding of Financial Accounting.</li>
<li>American Payroll Association certification is a plus.</li>
<li>Excellent problem-solving, troubleshooting, and listening skills.</li>
<li>Strong phone etiquette and exceptional interpersonal skills.</li>
<li>Ability to work independently with exceptional attention to detail.</li>
<li>Proficiency in Microsoft Office Suite.</li>
</ul>
PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.
Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.
Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.
As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.
The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers. 
Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at <a href="https://www.prismhr.com/about/privacy-policy" target="_blank">https://www.prismhr.com/about/privacy-policy</a>.
PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: <a href="mailto:taglobal@prismhr.com" target="_blank">taglobal@prismhr.com</a>. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.
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Payroll Tax Support Analyst (On-Site)

<h3>Job Description</h3>
We are seeking a highly skilled and dedicated Payroll Tax Support Analyst to join our dynamic team in the payroll software industry. As a Payroll Tax Support Analyst, you will specialize in all aspects of payroll tax, providing expert guidance and assistance to our customers. Your primary responsibility will be to ensure accurate and timely compliance with payroll tax regulations and assist customers with any payroll tax-related issues or inquiries. You will also provide support to customers in other areas of the PrismHR system and suite of products.  This position requires strong analytical skills, attention to detail, and exceptional problem-solving abilities.
Responsibilities:
<ul>
<li>Provide specialized support to customer users regarding payroll tax inquiries, issues, and the PrismHR software application.</li>
<li>Analyze customer-reported symptoms, gather relevant information, and evaluate the issue to determine the underlying problem.</li>
<li>Escalate application defects and priority issues to the appropriate teams while ensuring timely resolution.</li>
<li>Interact with customers to respond to inquiries, address concerns, and provide resolutions to reported payroll tax issues.</li>
<li>Offer alternative solutions when appropriate to prevent disruptions in customer activities.</li>
<li>Follow up with customers through phone calls or other communication channels to ensure satisfactory resolution of their payroll tax concerns.</li>
<li>Maintain strict confidentiality of customer and employee information to protect operations.</li>
<li>Foster strong customer relationships by making customer needs a primary focus and delivering exceptional service.</li>
<li>Stay updated with the latest information, changes, updates, and new releases related to payroll taxes.</li>
<li>Collaborate with the Quality Assurance (QA) department to assist in product testing.</li>
<li>Contribute to written documentation, such as the Knowledge Base, to provide comprehensive resources for customers and internal employees.</li>
<li>Provide occasional training sessions for internal employees and external customers on payroll tax-related topics.</li>
</ul>
Qualifications:
<ul>
<li>Proven experience with PrismHR, HRPyramid, or other PEO or ASO software preferred.</li>
<li>Excellent communication and presentation skills, with the ability to effectively convey information to both technical and non-technical audiences.</li>
<li>Strong knowledge of HRIS systems, including payroll, benefits, and human resources.</li>
<li>In-depth understanding of payroll and payroll accounting operations.</li>
<li>Demonstrated ability to handle antagonistic situations effectively and employ appropriate interpersonal styles and methods to reduce tension or conflict.</li>
<li>Bachelor's degree or equivalent combination of training and experience.</li>
<li>1-3 years of experience in a customer support position desired, but not required.</li>
<li>Familiarity with Vertex, Mastertax, Quickbooks, Peachtree, or Great Plains software.</li>
<li>Experience in setting up and maintaining Customer Accounting in PrismHR and a general understanding of Financial Accounting.</li>
<li>American Payroll Association certification is a plus.</li>
<li>Excellent problem-solving, troubleshooting, and listening skills.</li>
<li>Strong phone etiquette and exceptional interpersonal skills.</li>
<li>Ability to work independently with exceptional attention to detail.</li>
<li>Proficiency in Microsoft Office Suite.</li>
</ul>
PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.
Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.
Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.
As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.
The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers. 
Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at <a href="https://www.prismhr.com/about/privacy-policy" target="_blank">https://www.prismhr.com/about/privacy-policy</a>.
PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: <a href="mailto:taglobal@prismhr.com" target="_blank">taglobal@prismhr.com</a>. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.
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