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PHI’s Senior Workforce Intervention Specialist works to improve job quality for direct care workers by contributing to the development, implementation, and evaluation of PHI’s practice-based employment and training models. As a part of PHI’s Workforce Innovations Team (WIT), they will specialize in leading engagements related to operationalizing and evaluating meaningful advancement opportunities that expand the direct care career ladder; additionally, they may support programs aimed at strengthening recruitment and retention practices, creating a coaching culture, developing adult-learner centered training, and assessing direct care job quality. Outstanding skills in critical thinking, proactive leadership, written and verbal communication, relationship building, and workforce and organizational development are essential for success in this role. &nbsp;
POSITION RESPONSIBILITIES
<ul>
<li>Lead the implementation of PHI practice-based job quality interventions, including creating and maintaining work plans and timelines, managing partner relationships, executing project activities, and reporting progress to PHI’s Vice President of Workforce Innovations through verbal and written communication.</li>
<li>Build and manage relationships with numerous strategic workforce partners – including long-term care employers, payors, advocates, and others - to support collaboration and the successful integration of job quality practices.</li>
<li>Provide technical assistance and consulting to project-based partners to support program design, implementation, and evaluation; this will include intensive, hands-on support to project partners to assess and modify organizational practices in support of implementing and maintaining workplace environments conducive to high-quality direct care jobs.</li>
<li>Routinely meet programmatic deadlines and proactively communicate impediments to the Vice President of Workforce Innovations.</li>
<li>Produce high-quality project deliverables in line with PHI and WIT acceptance criteria including PowerPoint slide deck presentations, external and internal reports, project worksheets, assessment tools, workflows, and other items as needed to meet project goals.</li>
<li>Plan, facilitate, and document meetings, informational sessions, webinars and other interactions with external partners; this could include coordinating planning with WIT and other PHI staff members, sending meeting invitations and conferencing information to attendees, creating and disseminating agendas, facilitation, documenting and archiving associated notes, and establishing next steps.</li>
<li>Collaborate with WIT staff to coordinate team roles, optimize efficiency, and meet project goals.</li>
<li>Work with WIT staff to support the development of PHI’s online and in-person workforce training curricula; act as a subject matter expert to inform the creation of contextualized content that reflects the lived experiences of workers within a PHI intervention.</li>
<li>Work with WIT to apply principles of diversity, equity, and inclusion to PHI’s job quality models; contribute to the development of new workforce training and practice strategies aimed at improving job quality for a diverse direct care workforce.</li>
<li>Collaborate with PHI’s Vice President of Research and Evaluation and Vice President of Workforce Innovations to develop and implement evaluation efforts that build the evidence base for sustained investment in direct care job quality interventions.</li>
<li>Collaborate with PHI’s Director of Philanthropy to provide project data and information as needed to support funder reporting and communication efforts.</li>
<li>Serve as a resource to PHI’s Policy Team on workforce and organizational development practices as needed.</li>
<li>Promote PHI’s school of thought and the dissemination of effective practice models through speaking at conferences, contributing to PHI’s blog, and cultivating external relationships to bring in new business. QUALIFICATIONS</li>
<li>Minimum five years’ experience in workforce and organizational development, preferably within the long-term care, aging, and/or disability sectors.</li>
<li>Proven experience successfully designing, leading, and evaluating complex interventions from inception to completion in alignment with organizational strategic impact aims.</li>
<li>Advanced ability to show proactive, independent leadership while maintaining communication and connection to team members.</li>
<li>Experience working within an Agile framework preferred, though not required.</li>
<li>Experience with adult-learner centered curriculum development and facilitation preferred though not required.</li>
<li>Experience with facilitating interactive adult-learner centered training in-person and online preferred but not required.</li>
<li>Experience working effectively with and facilitating collaboration among diverse individuals and groups.</li>
<li>Ability to manage several complex projects simultaneously, often under tight deadlines.</li>
<li>Excellent writing skills, including the ability to write in a variety of formats for a range of audiences.</li>
<li>Outstanding public speaking skills across a range of audiences.</li>
<li>Strong computer skills, including Microsoft Office Suite.</li>
<li>Commitment to – and experience with – racial, gender, and economic justice.</li>
<li>Moderate travel required.</li>
<li>Bachelor’s degree required, Master’s degree or equivalent experience preferred.</li>
</ul>
REPORTING RELATIONSHIP
The Senior Workforce Intervention Specialist reports to PHI’s Vice President of Workforce Innovations.
LOCATION
PHI’s national headquarters are at 261 Madison Avenue, Suite 913, New York, NY, 10016. This position is remote with a preference for candidates in the NYC area.
ABOUT PHI
PHI is a national organization committed to strengthening the direct care workforce by producing reliable research and analysis, leading federal and state advocacy initiatives, and designing groundbreaking workforce interventions and models. For 30 years, we have brought a 360-degree perspective on the long-term care sector to our evidence-informed strategies throughout the country.
SALARY AND BENEFITS
This is a full-time, salaried position with a base salary range of $90,000 - $105,000 per year, commensurate with skills and experience.
PHI provides a comprehensive benefits package effective on the date of hire. Health benefits include: a sponsored medical plan, an employer-paid dental plan, and an optional vision insurance plan. In addition, PHI offers basic life insurance, an EAP, a 401(k), flexible spending plans for medical, dependent care, and commuter expenses; 27 days of earned leave, paid holidays, a holiday break at the end of December, family leave, parental leave, professional development, and cell phone reimbursement.
TO APPLY
To apply, email a cover letter with your resumé to <a href="mailto:info@PHInational.org" target="_blank">info@PHInational.org</a>. Please indicate “Senior Workforce Intervention Specialist” in the subject line.
Application deadline: August 6, 2023

Senior Workforce Intervention Specialist

TITLE: State Specialist Disaster Health and Wellness Chief&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
DEPARTMENT: Community Resource Development (CRD)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
REPORTS TO: Assistant Extension Administrator
EFFECTIVE DATE: Position will remain open until filled
EMPLOYMENT STATUS: Full-Time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp;
EMPLOYMENT CLASSIFICATION: Exempt

PRINCIPAL PURPOSE OF JOB: As the Extension State Specialist for Disaster Health and Wellness Chief, you will be responsible for leading and coordinating disaster health and wellness programs within the extension services of your state. Your primary role will be to develop and implement strategies to promote community resilience, emergency preparedness, and overall well-being in the face of disasters and emergencies.
ESSENTIAL JOB FUNCTIONS:&nbsp;
<ul>
<li>Develop, implement, and oversee disaster health and wellness programs in collaboration with extension agents, community organizations, and relevant stakeholders.</li>
<li>Stay updated on current research, best practices, and emerging trends in disaster health and wellness to inform program development.</li>
<li>Provide leadership and guidance to extension agents and other staff members involved in disaster health and wellness initiatives.</li>
<li>Create or research best practices into educational materials that extension staff may implement or utilize for programming.</li>
<li>Create educational programming the comes from growing food from controlled environments; working and building collaboration with other extension nutrition expertise and programs to combat health disparities within marginalized communities.</li>
<li>Create recipes, fax sheets, and publications revolving from the variety of area foods KSU grows.</li>
<li>Conduct educational workshops, training sessions, and public presentations to raise awareness about disaster health and wellness topics.</li>
<li>Develop educational materials, resources, and tools to support community members in preparing for, responding to, and recovering from disasters.</li>
<li>Foster partnerships with local, state, and federal agencies, as well as community organizations, to promote collaboration and maximize the impact of disaster health and wellness efforts.</li>
<li>Conduct needs assessments to identify the specific disaster health and wellness challenges and priorities within different communities.</li>
<li>Analyze data and information gathered through assessments to inform the development of targeted intervention strategies and programs.</li>
<li>Collaborate with extension agents, researchers, and subject matter experts to develop comprehensive disaster health and wellness plans.</li>
<li>Provide training and capacity-building opportunities to extension agents, community leaders, and other stakeholders to enhance their knowledge and skills in disaster health and wellness.</li>
<li>Develop and deliver train-the-trainer programs to ensure the sustainability and scalability of disaster health and wellness initiatives.</li>
<li>Foster a culture of continuous learning by organizing conferences, webinars, and workshops to disseminate information and share best practices.</li>
<li>Establish evaluation frameworks and metrics to assess the effectiveness and impact of disaster health and wellness programs.</li>
<li>Collect and analyze data to evaluate program outcomes and identify areas for improvement.</li>
<li>Prepare reports and presentations summarizing program activities, achievements, and future recommendations for stakeholders and funders.</li>
</ul>
OTHER DUTIES:&nbsp;The position will conduct other duties as required.
QUALIFICATIONS:&nbsp;
<ul>
<li>Master’s degree in public health, emergency management, community health, or a related field required. A Ph.D. degree is preferred.</li>
<li>Extensive experience in disaster health and wellness, emergency preparedness, or a related field.</li>
<li>Knowledge of public health principles, community engagement strategies, and disaster response and recovery processes.</li>
<li>Strong leadership skills with the ability to motivate and inspire teams.</li>
<li>Excellent communication and presentation skills to effectively convey information to diverse audiences. Proficiency in data analysis and program evaluation techniques.</li>
<li>Ability to establish and maintain effective partnerships and collaborations with various stakeholders.</li>
<li>Flexibility to travel within the state and work evenings or weekends as needed.</li>
</ul>
Licensing and Certifications: None
PHYSICAL REQUIREMENTS:&nbsp;
<ul>
<li>Work is normally performed in a typical interior/office work environment. No or very limited physical effort required. No or very limited exposure to physical risk.</li>
</ul>
The College of Agriculture, Community, and the Sciences strives for inclusive excellence and is interested in qualified candidates who can contribute to this effort through their research, teaching, and/or Extension programs.
KENTUCKY STATE UNIVERSITY is an Equal Opportunity Employer
The functions, qualifications, knowledge/skills, and physical requirements listed in this job description represent the essential duties of the job, which the incumbent must be able to perform either with or without reasonable accommodation. The Job Functions listed do not necessarily include all activities that the individual may perform.

State Specialist Disaster Health and Wellness Chief

Established&nbsp;in 1865, the George Washington University Law School is the oldest law school in the nation’s capital. The Law School is accredited by the American Bar Association and is a charter member of the Association of American Law Schools. GW Law is an urban campus located in downtown DC’s Foggy Bottom neighborhood, near to a vibrant mix of museums, restaurants, government and international organizations, the White House, and more. Additional information about the Law School can be found at&nbsp;<a href="https://www.law.gwu.edu/" target="_blank">https://www.law.gwu.edu/</a>.
The George Washington University Law Library seeks a qualified librarian for its Head of Legal Technology &amp; Instructional Services position to begin as early as September 15, 2023. As a member of the library’s dynamic, collaborative Instructional Technology Services team, the librarian in this position has primary oversight for the Office of Legal Technology &amp; Instructional Services. This position leads the development and delivery of services supporting the integration of library resources into the curriculum, the curation and use of the library’s growing electronic resources collection, the use of scholarly communication technologies and services, and the undertaking of digital initiatives. As the subject specialist for legal pedagogy and technology competency, this position works to improve student success by embedding the library in online teaching and learning spaces, integrating librarians into the face-to-face curriculum, and supporting faculty adoption of technologies to achieve learning outcomes.
The Law Library supports the curricular and teaching requirements of the Law School, the research and publication needs of the law faculty, and the study and research needs of the law students; and provides to the scholarly community at large access to a research collection of material about the law and its history. Additional information about the Law Library can be found at&nbsp;<a href="https://www.law.gwu.edu/library" target="_blank">https://www.law.gwu.edu/library</a>.
Please note that initially the librarian in this position will be required to work at the university's Foggy Bottom campus in Washington, DC; the ability to work remotely in the future will be assessed and determined by the supervisor in accordance with Law School and University policies.
Essential Duties and Responsibilities:&nbsp;
Oversees, coordinates, and/or performs activities of the Office of Legal Technology &amp; Instructional Services, which includes coordination of workflow, training and evaluation of staff, and oversight of personnel issues.
Instructional Services
<ul>
<li>Serves as subject matter expert for law pedagogy, legal technology, and related topics; creates an overall strategic vision to improve the student experience through the integration of technology into the curriculum, integrates Law Library services and instructional programs into Law School initiatives with a focus on legal practice technologies</li>
<li>Oversees the integration of library resources and academic technologies including technology competencies into the curriculum and learning spaces;&nbsp;participates in identifying, implementing, and supporting technology-driven solutions and strategies to enhance the Law School’s teaching and learning experience; stays abreast of technology-focused learning trends and best practices in law schools including technology-related pedagogy as well as technologies used in law practice; develops library-focused reusable learning objects and modules for course site development; partners with Law School faculty and programs on the adoption of tools and techniques to improve teaching and learning; supports faculty with the adoption and integration of instructional technologies to achieve pedagogical outcomes</li>
<li>Develops and delivers programming on technology competencies, the use of existing and emerging legal technologies, and provides guidance on building technology competencies</li>
<li>Serves as liaison for Bloomberg Law, Lexis, and Westlaw online research services account managers and student representatives, coordinates their activities at the law school, performs password management for these research systems and communicates developments regarding these services with library colleagues and law school offices</li>
</ul>
Scholarly Communications
<ul>
<li>Coordinates department activities to identify, develop, and promote strategic scholarly communication services and programs; provides outreach, education, and training; identifies and implements best practices in documenting and strengthening access to the Law School’s intellectual output; provides vision and expertise on scholarly visibility and impact and online identity management; oversight of the online repository process for Law School scholarship and archives including data entry; supports staff, student, and faculty posting to content management systems such as CampusPress and open-access scholarship-sharing networks (SSRN) and digital commons (BePress)</li>
<li>Oversees library’s digital initiatives such as digital content creation, online exhibits, and web publishing; oversees content sharing via the library website, LibGuides, and the law school portal; ensures search engine optimization, accessibility and security compliance for all library managed online platforms</li>
<li>Coordinates department efforts to identify, implement, and support web-based and digital marketing strategies and services; provides guidance to faculty, staff and students on using content management systems managed by the library such as Drupal, Springshare, CampusPress, social media, and digital signage; provides guidance on system functionalities and use of graphics and formatting; performs content editing</li>
</ul>
Electronic Resources
<ul>
<li>Provides vision and expertise to develop and maintain the electronic resource collection; leads interdepartmental library efforts to select, implement, maintain, and provide access to electronic resources, including collaboration with Burns Law Library colleagues, GWU campus libraries, and electronic resource vendors&nbsp;&nbsp;</li>
<li>Leads review of electronic resource licenses, manages license compliance issues, and evaluates resource usage-based feedback, web analytics, and vendor-supplied statistics</li>
<li>Oversees department efforts to create user awareness of the electronic collection, manage authentication for access to electronic resources, and improve end-user support services; coordinates gathering, analyzing, and formatting of usage data from the proxy server and vendor/publisher-supplied data for library reporting and decision-making</li>
</ul>
Other
<ul>
<li>Monitors the Library’s ticketing systems and responds to user inquiries&nbsp;</li>
<li>Drafts and implements procedures and practices&nbsp;</li>
<li>Creates and contributes to research guides, bibliographies, instructional recordings, and other finding aids and publications</li>
<li>Participates in reference and research services, including reference desk duties and the faculty liaison program</li>
<li>Participates on library, university, and consortia committees</li>
<li>Performs other duties as assigned</li>
</ul>
Minimum Qualifications:
<ul>
<li>Graduate degree in library or information science (e.g., MLS) from an ALA-accredited institution or completion of degree requirements by the time of appointment</li>
<li>JD, LLB, or LLM from an ABA-accredited institution or completion of degree requirements by the time of appointment, and</li>
<li>Minimum of three years of post-graduate degree experience working in law libraries, including a demonstrable history of supervisory duties or potential for rapid growth into supervisory duties</li>
</ul>
Preferred Qualifications:
<ul>
<li>Knowledge and understanding of trends and best practices relevant to legal education and legal technology competencies</li>
<li>Knowledge of pedagogical trends employed by law schools, learning management technologies, digital objects, and digital content creation</li>
<li>Demonstrated knowledge of instructional design theory</li>
<li>Experience with scholarship repositories, scholarly impact metrics, content management systems, desktop publishing software, search engine optimization and web analytics tools, and knowledge of online publishing standards</li>
<li>Experience with web design and proficiency with web authoring software, including experience with emerging technologies and use of browser plug-ins and applications</li>
<li>Experience with SaaS; online product technology/setup, including proxy server functionality and authentication protocol; web browser and operating system configuration; web design (HTML, CSS, Javascript); and content management system administration</li>
<li>Experience with Ex Libris Alma electronic resource management and AlmaAnalytics</li>
<li>Demonstrated basic or general knowledge and understanding of trends relevant to any of the areas of the department</li>
<li>Demonstrated ability to promote teamwork and collaboration with the goal of fostering an efficient and positive service role for the library; to form a strong rapport with colleagues, law faculty, and law students</li>
<li>Experience in providing general legal reference assistance</li>
<li>Reference experience in a law library environment</li>
<li>Demonstrated superior customer service skills</li>
<li>Writing skills and oral communication skills that demonstrate the ability to convey information clearly and accurately with customers, colleagues, and supervisors</li>
<li>Demonstrated organizational and time management skills</li>
<li>Demonstrated attentiveness to detail</li>
<li>Demonstrated ability to work well independently and as part of a team</li>
</ul>
APPLICATION PROCEDURE:&nbsp; Please complete an online application, available at <a href="https://www.gwu.jobs/postings/103761" target="_blank">https://www.gwu.jobs/postings/103761</a> , to include uploading a resume and cover letter and providing contact information for three professional references. Review of applications will begin September 1, 2023, and continue until the position is filled. Only complete applications will be considered.
Employment offers are contingent on the satisfactory outcome of a standard background screening.
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Head of Legal Technology & Instructional Services

Notre Dame of Maryland University seeks a dynamic, motivated specialist in career, professional and personal development to be the next Director of the Career Center. The Director of the Career Center is responsible for providing leadership in the development, implementation, and evaluation of services/programs designed to enhance student career development and preparedness. &nbsp;The director will have the opportunity to define the vision and work of the center in accordance with the university’s mission to educate leaders to change the world while valuing social responsibility. The successful candidate will be student-centered and committed to developing relationships that support students in discerning and achieving their professional goals. The director will collaborate with academic affairs, alumnae relations, student life, enrollment management as well as constituencies outside the university to create and implement programs/services designed to enhance student success.
Key responsibilities of the position include:
<ul>
<li>encouraging students in plans for personal and professional development defining and assessing learning outcomes for center programs and services networking with potential employers and professional associations to provide career development opportunities, including internships, for Notre Dame students in a variety of academic programs providing leadership in coordinating virtual and face to face employer visits and regularly scheduled career/internship fairs</li>
<li>developing and implementing a data collection and reporting system to track student outcomes and satisfaction as well as progress toward strategic goals</li>
<li>collaborating with the First Year Experience program to develop and implement effective career advising strategies for incoming students providing individual career advising sessions for students and alums</li>
</ul>
NDMU prides itself on its inclusive community and is committed to building an administration, faculty, and staff that reflects the rich diversity of its student body. We particularly welcome applications from members of those groups who have traditionally been underrepresented in American academia.
Qualifications
Knowledge: Master’s degree in higher education, educational administration, organizational development, leadership or a related area.&nbsp;&nbsp;
Experience: Three to five years in higher education with progressive levels of responsibility. Candidates should have experience in fostering students’ professional and personal development, working with diverse student populations, advising students, and student advocacy.&nbsp; The successful candidate will be able to demonstrate success in establishing partnerships with academic departments and external partners as well as planning and evaluating career support programs.
Skills/Aptitude: The ideal candidate is energetic, creative, and entrepreneurial. The director must have the ability to work independently as well as collaboratively with students, staff, and faculty. Excellent communication and organizational skills are a necessity. The director will take initiative in planning and problem solving and must have proficiency with data collection and analysis.&nbsp; Ability to manage multiple priorities, including budgets and scheduling, is a requirement. The director should also exhibit a strong service orientation and an understanding of and commitment to liberal arts education rooted in the Catholic tradition of the charism of the School Sisters of Notre Dame.&nbsp;
Application
Interested candidates should submit their cv, cover letter and the names of three professional references in academia through the online portal. (We will not contact references without first notifying candidates.) Review of applications will begin immediately.
Additional Information:
Notre Dame of Maryland University does not discriminate in offering equal access to its educational programs and activities or with respect to employment terms and conditions on the basis of age, ancestry, color, creed, disability, gender, gender identity, genetic information, marital status, national origin, race, religion, sex, sexual orientation, or protected veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policy: Greg FitzGerald, Chief of Staff, Notre Dame of Maryland University, 4701 North Charles Street, Baltimore, MD 21210, 410-532-5109.
For all other employment inquiries, please contact Human Resources at 410-532-5898 or <a href="mailto:human_resources@ndm.edu" target="_blank">human_resources@ndm.edu</a>. Notre Dame of Maryland University is an EEO/AA employer.

Director of the Career Center

Rights and Clearance Specialist (freelance)
Overview
Hearst Media Production Group&nbsp;is seeking a Rights and Clearance Specialist (freelance). This role is scalable and expected to work 25 – 40 hours/week. Responsibilities include maintaining and improving the rights management system for all contracts, reviewing program cuts, negotiating production releases and addressing clearance concerns for a high volume of projects, working with Vice President, Business Affairs and outside counsel on trademark and copyright matters, and occasional standards and practices review.
This position reports to the Vice President, Business Affairs and is based on-site in either our Glendale, CA or Charlotte, NC office.
Responsibilities &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<ul>
<li>Spearhead rights management for all contracts, including but not limited to network, distribution, acquisitions, production partner, sponsorship, and talent agreements, maintaining an organized system that streamlines the process of identifying terms, rights, avails, participations, holdbacks, and territories. Input rights information into our rights management software.&nbsp;</li>
<li>Consult with counsel, perform legal review and rights interpretation of contracts to provide contractual obligation summaries to various departments, including fielding questions as it relates to contractual terms, restrictions, and interpretations of deals</li>
<li>Work with Vice President, Business Affairs and outside counsel on title clearance, trademark, and copyright questions</li>
<li>Collaborate closely with all production teams to ensure appearance, location, footage, and materials releases are signed with the necessary rights and protections obtained. Includes reviewing and redlining third-party releases, reviewing and responding to third-party redlines to HMPG releases, and answering questions from teams about usage rights from various sites and resources, all under tight deadlines while working with Vice President, Business Affairs and outside counsel as needed</li>
<li>Work with Vice President, Business Affairs and outside counsel and production teams on FCC and FTC compliance and regulatory concerns for broadcast and digital projects</li>
<li>Support other Business Affairs team members with occasional broadcast standards and practices review</li>
<li>Complete rights and clearances review of program cuts&nbsp;</li>
</ul>
Experience
<ul>
<li>5+ years’ experience in entertainment business affairs, production management, rights management, and/or clearance coordination</li>
<li>Production company, entertainment law firm, or studio/network experience required</li>
</ul>
Qualifications
<ul>
<li>Strong knowledge of rights management and contract management systems</li>
<li>Experienced in contract review and analysis with a focus on contracts in the entertainment industry</li>
<li>Experienced in assessing risk and providing recommendations to senior management team</li>
<li>Familiarity with production clearance issues and ability to handle copyright and trademark matters</li>
<li>Proven ability to manage a high volume of projects with competing deadlines</li>
<li>Excellent organization and time management skills</li>
<li>Excellent written and oral communication skills</li>
<li>Detail-oriented with strong analytical capabilities and judgement</li>
</ul>
Education
<ul>
<li>Related experience and/or training considered as well as a combination of education and experience</li>
<li>HMPG is a proud supporter of military veterans. Related military training and experience will be considered&nbsp;</li>
</ul>
The hourly range for this role is $33.65 to $43.27. The actual base pay offered is dependent upon many factors, such as transferable skills, work experience, business needs, market demands and conditions, and other factors permitted by law. The base pay is subject to change and may be modified in the future.
Diversity Statement
At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.
About Hearst Media Production Group
<a href="https://hmpg.com/" target="_blank">Hearst Media Production Group</a> (HMPG), a business unit of Hearst Television, is an independent producer and distributor of original programming for TV stations, broadcast and cable networks and streaming services. HMPG produces hundreds of hours of Emmy® Award-winning programming annually across linear, streaming, digital and social media platforms for domestic and international distribution in 100 countries. Its popular weekly educational/informational (E/I) programming blocks air weekends nationwide including “Weekend Adventure,” on ABC stations; “CBS WKND,” on the CBS Network; “The More You Know,” on the NBC Network; “One Magnificent Morning,” on the CW Network; “Mi Telemundo” on the Telemundo Network and “Go Time” on independent stations. HMPG also produces and/or distributes a diverse slate of other programming and content including the company’s dedicated FAST channels Xplore, The Jack Hanna Channel, Rovr Pets, and Lucky Dog Channel, available on some of the most popular smart TVs and streaming platforms. HMPG has offices in New York, Los Angeles, and Charlotte. HMPG is represented by United Talent Agency.

Hearst Media Production Group, LLC

Rights and Clearance Specialist (freelance)

<h3>Job Description</h3>
Job Description 
Celebrated as the Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team – it's a global family of individuals who represent more than 70 countries.
Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out: 
<ul>
<li>Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice. </li>
<li>Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential. </li>
<li>Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. </li>
</ul>
About the Position
Serves as the main point of contact and customer service for Members. Successfully manages incoming Member telephone communication. Provides direct support for some Member requests; triages additional Member requests to the appropriate team members. Owns program billing and tracking. Achieves high Member satisfaction in the Goodwin Living At Home program.
This job is hybrid, with business hours 8:30 am to 5:00 pm. Three days per week in the campus office, and two days per week remote after orientation is completed.
Key Duties
<ul>
<li>Answer incoming telephone calls to the Members line and provide friendly and efficient customer service, assistance, and triage.</li>
<li>Provides direct assistance for Member requests regarding medical transportation, Home Care, etc. and successfully coordinates with appropriate service providers.</li>
<li>Communicate with members regarding what GLAH benefits and members’ financial responsibilities.</li>
<li>Owns the monthly billing process, including monitoring and approving vendor invoices for GLAH, running and analyzing reports, reconciling data, and partnering with Finance to ensure accuracy and timely completion of member billing. Follow up with members to determine their satisfaction with services.</li>
<li>Responsible for assisting the Membership Services team with planning, implementation, and moderating member events both in-person and virtual; works closely with dining and environmental services, outside vendors, members for successful social and educational events.</li>
<li>Triages clinically complex Member challenges (i.e. hospitalizations, medical complications, etc.) and routes to the appropriate team members, as necessary.</li>
<li>Participate in the Friendly Caller Program, when necessary.</li>
<li>Provides assistance to the Member Services team with ongoing tracking, data entry/management, in electronic medical record (EMR).</li>
<li>Provides administrative support, including contacting physician offices, requesting and following up on medical records, managing document tasks such as printing, scanning, and faxing member information, and handling member mailings and incoming mail from the mailbox.</li>
<li>Maintains assessment tracking for new and existing Members, conducts quarterly calls or surveys, and coordinates with the Director of Member Services on distributing assessments to team members for completion.</li>
<li>Plans, develops, and completes the GLAH quarterly newsletter.</li>
</ul>
Job Requirements
<ul>
<li>Associate’s degree in healthcare administration, business administration, social services, or a related field required; Bachelor’s degree preferred. An equivalent combination of education and directly related experience may be considered in lieu of a degree.</li>
<li>Experience working with older adults; experience providing services to older adults living in their own homes preferred.</li>
<li>Minimum of 2–3 years of experience in customer service, healthcare administration, senior services, or a related field preferred.</li>
<li>Experience with basic billing processes, such as reviewing invoices, tracking payments, and ensuring billing accuracy; prior interaction with finance or accounting staff is preferred</li>
<li>Proficiency in Microsoft Office Suite, including intermediate to advanced Excel skills (data entry, formulas, pivot tables, filtering, sorting, and generating reports) and comfort working with electronic medical records (EMR) and other database systems.</li>
<li>Ability to establish and maintain positive relationships with Members, supervisors, and peers.</li>
<li>Must be able to work flexible hours including rotating the after-hours on-call schedule and taking care of member’s needs nights and weekends, as required.</li>
<li>Must have reliable transportation.</li>
</ul>
A sampling of our many benefits!
We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members:
<ul>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance </li>
<li>Tuition Assistance for Career Development</li>
<li>Student Loan Repayment Program </li>
<li>Paid Time Off</li>
<li>Retirement Plan- 401(k)</li>
<li>Referral Program: Earn up to $3,000 for referring friends and family!</li>
<li>DailyPay: Work and get paid the same day!</li>
<li>Financial assistance with U.S. Citizenship application or DACA Renewal</li>
<li>ESL classes</li>
<li>Tutoring for ESL, Citizenship Test &amp; GED</li>
<li>Staff Emergency Grants</li>
<li>Free Meals, Access to a Fitness Center, Pool, and More</li>
</ul>
About Goodwin Living
At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth. 
Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.

Member Services Specialist

<h3>Job Description</h3>
Floating Member Services Representative (Customer Service)
Type: Direct Hire
Pay: $22.45/hour + Full Benefits
Schedule: Monday–Friday, 8:30 AM–4:30 PM
Locations: Must be flexible to travel between 4 branches — 2 in Philadelphia, 1 in Abington, and 1 in Warminster- When providing coverage in the call center, this may be remote or in the office at the operations center in Warminster. 
Are you a service-oriented professional who thrives in a dynamic environment? We’re seeking a Floating Member Services Representative to provide flexible, in-person coverage across multiple branch locations as needed. While you'll have a general home base or schedule, you must be willing to report to different branches on short notice to ensure uninterrupted service for members.
&amp;#x1F539; What You’ll Do:
<ul>
<li>Deliver outstanding in-person, phone, chat, and email support to credit union members</li>
<li>Open new accounts, update existing ones, and assist with everyday banking needs</li>
<li>Guide members through loan applications, account maintenance, and financial services</li>
<li>Educate members on digital tools such as mobile and online banking</li>
<li>Recommend products and services aligned with members' financial goals</li>
<li>Maintain compliance with regulatory requirements including BSA/AML standards</li>
</ul>
&amp;#x1F539; What We’re Looking For:
<ul>
<li>1–3 years of customer service experience, ideally in banking or financial services</li>
<li>High school diploma or GED required</li>
<li>Strong communication, problem-solving, and organizational skills</li>
<li>Tech-savvy with the ability to quickly learn new systems</li>
<li>Reliable, adaptable, and comfortable working at different branch locations as needed</li>
</ul>

<h3>Job Description</h3>
Job Description
To provide courteous, professional, and prompt assistance to the general public and member-owners desiring electric service connections and disconnections, information, explanations, or assistance in a manner that demonstrates a desire and willingness to consistently provide high-quality member experience.
To promote the services of the Cooperative and their use by the membership.
EDUCATION: High school graduate or equivalent required. Associate Degree in Business Administration or related field preferred.
 
EXPERIENCE: Two years of experience in a customer service and/or public relations function, is preferred.
 Job Posted by ApplicantPro

Toxaway Member Services Specialist I

<h3>Job Description</h3>
Job Description Description:
The Keene Family YMCA is seeking a full-time Member Services Specialist to work in their Welcome Center. The Member Services Specialist assists with the organization, implementation, and delivery of high-quality member services. In this role you will respond to member and guest needs with a diversity, equity, inclusion and belonging (DEIB) lens, promote membership and programs, support the leadership team, implement member engagement strategies, and complete member transactions. The Y offers a competitive salary and benefits package, including free membership, and the opportunity to be part of a supportive team of dedicated professionals committed to strengthening community. 
Our Culture
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you!
Requirements:
<ul>
<li>Builds personal and meaningful relationships with YMCA members, participants, volunteers, staff and guests while exemplifying the Y's commitment to DEI and the four-character values of caring, honesty, respect &amp; responsibility, and responds to all member and community inquiries in a timely manner.</li>
<li>Supports membership recruitment &amp; retention activities that reflects the diversity of our community and is actively open and inclusive to all irrespective of race, gender, sexual identity, ability, religion, income, or political affiliation and meets the needs of the community and YMCA objectives.</li>
<li>Supports recruiting, hiring, onboarding, training, and scheduling shifts of the Welcome Center staff.</li>
<li>Works together with the Membership Director to ensure that all Welcome Center staff are competent in their use of Daxko, Nationwide, communicating effectively, and providing accurate and concise information regarding memberships, programs, and Y related information. Assists with proper implementation of front desk procedures.</li>
<li>Works to ensure high member satisfaction as reflected in member retention rate, member surveys and other measurement tools. Provides consistent and quality customer service by making members, participants, and guests of the YMCA feel welcome and increase their sense of belonging to the YMCA.</li>
<li>Create experiences that will engage members and participants as ambassadors for the YMCA.</li>
<li>Upholds all YMCA policies, procedures, standards, and codes of conduct and responds to membership events.</li>
<li>Takes lead in processing our Membership For All (MFA) financial assistance applications, adhering to current policies and procedures and maintaining all related reports and records.</li>
<li>Assists with the oversight and implementation of the Summer Camp registration process and maintaining related reports and records.</li>
<li>Conducts daily, weekly, and monthly transaction audits and/or reports to maintain data accuracy and to perform necessary member communications.</li>
<li>Maintains a positive, enthusiastic, and professional image on the job.</li>
<li>Assists with maintenance, cleanliness &amp; orderliness of the Welcome Center desk.</li>
<li>Serves as lead department staff when Membership Director is not present at the Welcome Center.</li>
<li>Regularly works 40 hours per week to support operations at the Welcome Center.</li>
<li>Participates in, and assists the Membership Director with preparing for, membership staff meetings.</li>
<li>Performs other duties as assigned. </li>
</ul>
 
Benefits
All full-time employees are eligible to receive the following benefits:
<ul>
<li>Health, dental, life and supplemental insurance options </li>
<li>Generous PTO, including floating holidays and vacation time that accrues monthly</li>
</ul>
All full and part-time employees are eligible to receive the following benefits: 
<ul>
<li>Membership to the Y</li>
<li>Flexible schedules</li>
<li>Professional development opportunities</li>
<li>401a retirement plan with company match, plus option to contribute to a 403b retirement savings account</li>
<li>The opportunity to work for a mission-driven organization and to make a real difference in the lives of others in your community</li>
</ul>
Qualifications
<ul>
<li>4-5 years relevant experience or equivalent education</li>
<li>High school diploma</li>
<li>Strong customer service, communication, technology, and problem-solving skills</li>
<li>High level of confidence, patience, and attention to detail</li>
<li>Ability to work with a diverse population, diffuse confrontational situations, and work in a fast-paced environment</li>
<li>A willingness to commit to the mission of the YMCA</li>
<li>Ability to serve as a positive role model to staff, program participants, parents, members, and guests</li>
<li>Ability to perform duties with professionalism, enthusiasm, kindness, empathy, care, honesty, and respect</li>
<li>Ability to relate effectively to diverse groups of people from all social and economic segments of the community </li>
<li>5 or more years of experience using Microsoft Windows, or a proven track record of technological dexterity, adaptability, and innovation</li>
</ul>
Preferred Qualifications
<ul>
<li>A certificate in DEI or extensive training and work experience</li>
<li>5 years of experience working at a YMCA Welcome Center </li>
<li>5 or more years of experience working with Daxko Operations</li>
<li>6 or more years of experience in Customer Service</li>
<li>5 or more years of office/clerical/customer-facing work experience</li>
<li>5 or more years of experience using a membership software</li>
</ul>
About Us
The Keene Family YMCA is a 501(c)3 charitable organization, committed to strengthening our community through programs and services focused on Youth Development, Healthy Living, and Social Responsibility. We are only impactful in our work when we have dedicated, knowledgeable, passionate staff who believe in our cause. 
 
Perhaps YOU are the cause-driven leader we are looking for that can build personal and meaningful relationships with YMCA members, participants, volunteers, and guests, while exemplifying the Y's commitment to Diversity, Equity, and Inclusion and the four-character values of Caring, Honesty, Respect &amp; Responsibility.
 
All positions require passing a background check.
 
The Keene Family YMCA is an Equal Opportunity Employer (EOE), and prohibits discrimination on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, marital or family status. 
 
Compensation details: 17.3-20.76 Hourly Wage
 
PI1026519c155b-25405-33471768

<h3>Job Description</h3>
Job Description
UNITE HERE HEALTH serves over 200,000 workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!
 
 
THIS POSITION IS LOCATED IN THE SAN JOSE, CA AREA. TRAVEL BETWEEN SAN JOSE, YOSEMITE, AND MONTEREY, CA
FLUENCY IN SPANISH (BILINGUAL REQUIRED)
 
The Sr. Member Services Specialist is the face of our organization (aka the “Fund), especially to participants, and to provide benefits, claims, eligibility, and health care education and information to this multi-cultural community. The Sr. Member Services Specialist shares the UNITE HERE HEALTH message by encouraging the utilization of benefits according to plan provisions and best healthcare value while optimizing the member’s service experience. 
ESSENTIAL JOB FUNCTIONS AND DUTIES
<ul>
<li>Acts as the positive “face” of the Fund as the main point of contact for the Fund’s participants, unions, employers, providers, and vendors</li>
<li>Provides benefit plan and eligibility information to participants, providers, unions, employers, and others for all Fund plans</li>
<li>Performs telephonic enrollment functions and in-person outreach as needed, including hosting and attending enrollment events</li>
<li>Provides proactive education to participants by phone, in person at the office, and at the worksite, including presentations</li>
<li>Receives and records telephone and walk-in inquiries regarding plan benefits</li>
<li>Conduct root cause analysis on walk-in inquiries and provide management with recommendations on how to improve the member experience</li>
<li>Maintains up-to-date knowledge of all systems and sources relating to plan benefits, processes, policies, etc. that will affect the performance of daily tasks</li>
<li>Seeks management assistance on issues unable to resolve in a timely manner</li>
<li>Maintains awareness of work volumes and service levels</li>
<li>Assists in special projects as requested by management</li>
<li>Sets goals and achieve measurable results</li>
<li>Assists in participant outreach and navigating them to take steps to get involved in programs to improve their health</li>
<li>As assigned, works outside traditional office hours and traditional office locations to reach participants</li>
<li>Utilizes effective listening skills to recognize and communicate issues to management, including trends and anomalies</li>
<li>Performs research on benefit issues and initiates corrective action if needed</li>
<li>Trains Member Services staff on complex skillsets</li>
<li>Handles escalated participant and provider complaints</li>
<li>Makes improvement recommendations to benefit materials, forms, and processes</li>
<li>Exemplifies the Fund’s values in leading and fostering a respectful, trusting, and engaged culture of inclusion and engagement</li>
</ul>
ESSENTIAL QUALIFICATIONS
<ul>
<li>2 ~ 3 years of direct experience minimum in a healthcare, insurance, Union, or community engagement environment</li>
<li>Associate’s degree in Business or Healthcare Administration or related field or equivalent work experience required</li>
<li>Fluency in Spanish, (Bilingual required)</li>
<li>Working knowledge and experience in customer service</li>
<li>Call center experience</li>
<li>Experience with diverse communities</li>
<li>The ability to travel as needed (25% - 50%) - Travel between San Jose, Yosemite, and Monterey, CA </li>
</ul>
 
Salary range for this position: Hourly $28.10 - $34.46. Actual base salary may vary based upon, but not limited to: relevant experience, qualifications, expertise, certifications, licenses, education or equivalent work experience, time in role, peer and market data, prior performance, business sector, and geographic location.
Work Schedule (may vary to meet business needs): Monday~Friday, 7.5 hours per day (37.5 hours per week) as a hybrid employee with the ability to travel to various California locations onsite.
We reward great work with great benefits, including but not limited to: Medical, Dental, Vision, Paid Time-Off (PTO), Paid Holidays, 401(k), Short- &amp; Long-term Disability, Pension, Life, AD&amp;D, Flexible Spending Accounts (healthcare &amp; dependent care), Commuter Transit, Tuition Assistance, and Employee Assistance Program (EAP).
 #LI-Hybrid

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