<h3>Job Description</h3>
Job Description
Our ideal Help Desk Analyst is a proactive problem-solver dedicated to keeping our systems running smoothly. You will manage incoming support requests, from documentation to resolution, ensuring our end-users are empowered to focus on their work. This role involves both remote troubleshooting and providing in-person, desktop-level assistance.
Salary range $42,000-$56,000 highly dependent on experience.
WHAT YOU’LL DO ON THE A-TEAM:
<ul>
<li>Evaluate documented resolutions and analyze trends for ways to prevent future problems.</li>
<li>Configures and installs computer hardware which includes desktops, laptops, monitors, thin clients, printers, peripherals, etc.</li>
<li>Repairs and upgrades computer hardware which includes desktops, printers, thin-clients, peripherals, etc.</li>
<li>Troubleshoots software related problems including operating systems, general and specialized business applications.</li>
<li>Install and configure software on desktops, laptops, and virtual machines.</li>
<li>Recommends improvements and modifications to desktop, laptop, server, network and data storage systems.</li>
<li>Installs, maintains, and troubleshoots Microsoft Windows desktop and server operating systems.</li>
<li>Assists in cabling infrastructure (copper &amp; fiber), telephony, and virtual desktop installation.</li>
<li>Assists in training staff to use computer systems.</li>
<li>Performs related tasks as required.</li>
<li>Test fixes to ensure the problem has been adequately resolved.</li>
<li>Perform post-resolution follow-ups to help requests.</li>
<li>Develop help sheets and frequently asked questions lists for end users.</li>
</ul>
WHAT YOU’LL NEED:
<ul>
<li>Good understanding of the organization’s goals and objectives.</li>
<li>Exceptional written and oral communication skills.</li>
<li>Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.</li>
<li>Strong documentation skills.</li>
<li>Ability to conduct research into a wide range of computing issues as required.</li>
<li>Ability to absorb and retain information quickly.</li>
<li>Ability to present ideas in user-friendly language.</li>
<li>Highly self-motivated and directed.</li>
<li>Proven analytical and problem-solving abilities.</li>
<li>Ability to effectively prioritize and execute tasks in a high-pressure environment.</li>
<li>Exceptional customer service orientation.</li>
<li>Experience working in a team-oriented, collaborative environment.</li>
<li>Associate degree (AA/BS) from an accredited college or university in Computer Science or Information Technology.</li>
<li>One (1) year of experience in performing technical support activities, computer hardware and peripheral repair, network and software troubleshooting, firewall\security administration, and end user support.</li>
<li>A comparable amount of training and experience may be substituted for the minimum qualifications.</li>
</ul>
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Frequent sitting.</li>
<li>Frequent use of hands to type, finger, handle, grasp or touch objects and tools.</li>
<li>Frequently is required to talk or listen.</li>
<li>Occasional standing, walking, climbing, kneeling, squatting, stooping, crouching, crawling, twisting, bending, reaching.</li>
<li>Occasionally lift and/or move up to 25 pounds.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.</li>
</ul>
WHAT WE OFFER:
<ul>
<li>Health, Dental &amp; Vision Insurance</li>
<li>Paid time off</li>
<li>10 paid holidays</li>
<li>Company paid life insurance policy</li>
<li>3% 401(K) company contribution</li>
<li>Employee assistance program</li>
<li>TelaDoc services</li>
<li>Referral and Sign-on bonuses available for eligible employees</li>
</ul>
Arandell is proud to be an equal-opportunity employer and values diversity. Arandell does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Arandell also prohibits harassment of applicants and employees based on these protected categories.

Help Desk Analyst

<h3>Job Description</h3>
Job Description
<ul>
<li>Taking initial telephone inquiries and troubleshooting relatively simple hardware, software, or network problems</li>
<li>Monitor incoming tickets and alerts in the ServiceNow system and respond accordingly</li>
<li>Document all customer interaction with high attention to detail and accuracy</li>
<li>Update all tickets according to Service Level Agreements (SLA)</li>
<li>Understand and follow Crossfuze’s Delivery Process: incident management, problem management and change management</li>
<li>Recognizing and escalating more difficult problems</li>
<li>Documenting customer impact, resolution steps, and appropriate priority in accordance with policy and customer requirements</li>
<li>Incident management, recovery, and performance monitoring and reporting with high attention to detail and data accuracy</li>
<li>Provide after-hours support for clients; shifts may include nights and weekends, however, there are no on-call responsibilities</li>
<li>Assist with coaching/ training as needed</li>
<li>Other duties as assigned</li>
</ul>
Requirements
<ul>
<li>Experience in a technical support or customer service role preferred</li>
<li>Bachelor’s degree, technical degree or certifications preferred</li>
<li>Working knowledge of a variety of technologies including, but not limited to: Windows 7, Windows 8, Windows 10, desktop/notebook hardware, Windows Server and general networking technologies</li>
<li>Basic knowledge of e-mail (Exchange/Office 365), Active Directory, ITIL, and Server hardware</li>
<li>Possess an energetic, self-starting mentality with value placed on integrity</li>
<li>Ability to work as an effective team member with the Crossfuze team, partners and internal staff</li>
<li>Strong English communication skills, both written and verbal</li>
<li>Ability and desire to learn new technologies as mutually defined</li>
<li>Ability to prioritize multiple tasks, anticipate situations, and take quick action</li>
<li>Ability to type at a speed of 40 words per minute or faster</li>
</ul>
Benefits
<ul>
<li> We want our employees to make their career with Crossfuze. With an emphasis on promoting from within, we provide training and development opportunities to all employees who seek to learn and grow in their careers. </li>
</ul>
<ul>
<ul>
<li>Working options for hybrid, in-office, and remote settings dependent on the role </li>
<li>Access to Crossfuze Academy and LinkedIn Learning to grow your career with us </li>
</ul>
<li>Your time is valuable, both at work and away from it. We look ahead and support you in your professional goals. While also offering family-friendly benefits. </li>
<ul>
<li>Paid maternity and paternity leave for biological birth and adoption</li>
<li>Newborn, adoption and fertility assistance </li>
<li>Additional PTO day for mental health </li>
<li>Competitive paid time off </li>
<li>Healthcare Plan</li>
<li>401(k) with employer match </li>
<li>10 days toward bereavement leave </li>
</ul>
<li>Crossfuze believes in promoting mindfulness, relaxation, and wellness. We offer a premium subscription to the Calm app for every employee as well as 5 additional people of the employees’ choice.</li>
</ul>
Work Environment
<ul>
<li>While performing the duties of this position, the employee will be required to work in our office in Minnetonka, MN for the first 6 months of training </li>
<li>Following completion of all training tasks, the employee will be eligible to work in a hybrid setting with flexibility to work both from home and in the office </li>
</ul>
Compensation 
The anticipated compensation range for this position is $19.00 per hour. Many factors are taken into consideration when determining the compensation rate for a potential new employee including years of experience, training and education, geographic location, and other factors. 
Equal Employment Opportunity
Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law.

<h3>Job Description</h3>
Job DescriptionWe are looking for a Help Desk Analyst to join our team in Madison, Wisconsin. In this role, you will provide technical assistance and support to end-users, ensuring timely resolution of IT-related issues. This is a Contract-to-permanent position, offering the opportunity to contribute to an industry-leading insurance organization while advancing your technical expertise. Responsibilities: • Respond promptly to user inquiries and troubleshoot technical issues related to hardware, software, and network systems. • Manage support tickets effectively, documenting resolutions and escalating complex problems when necessary. • Provide guidance on Microsoft technologies, including Active Directory and configuration management. • Assist with the deployment and setup of hardware and software systems, ensuring compatibility with organizational standards. • Deliver excellent customer service by addressing user concerns with professionalism and clarity. • Support remote users by resolving virtualization and connectivity issues. • Maintain and update technical documentation to streamline support processes. • Collaborate with team members to improve help desk operations and enhance user experience. • Ensure compliance with IT policies and procedures while addressing technical challenges. • Perform basic troubleshooting for Apple and Android devices, as well as other mobile technologies.• Minimum of 2 years of experience in a customer service or help desk role. • Proficiency with Microsoft technologies, including configuration management and Active Directory. • Familiarity with ticketing systems and the ability to manage service desk tickets efficiently. • Strong understanding of computer hardware and software troubleshooting. • Ability to support remote users and handle virtualization technologies. • Excellent communication skills and a customer-focused approach. • A+ Certification is preferred, but candidates may obtain it within the first year. • Knowledge of Apple and Android devices, along with Citrix and Cisco technologies, is a plus.

<h3>Job Description</h3>
Job DescriptionAll Lines Technology has an opening for an Associate Support Analyst to provide first-level IT solutions for internal departments. The primary focus of the role is delivering an outstanding end-user experience through strong customer service skills paired with robust technical and troubleshooting ability. The primary responsibility will be responding to user inquiries via call and chat, diagnosing the problem, and providing applicable remedies. Responsibilities:
<ul>
<li>Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day-to-day work and projects.</li>
<li>Securing Data/Information - Protect the integrity and confidentiality of all data and information through physical and electronic measures.</li>
<li>Call/Chat Quality Evaluation Acknowledgement/Feedback Application - Consistently acknowledge call/chat quality evaluations in quality evaluation software and consistently apply feedback.</li>
<li>Troubleshooting - Has a fundamental understanding of system support/Knowledge repository and ability to navigate to resolve common customer issues. Consistently document troubleshooting in the ticket.</li>
<li>System Interruption Response and Handling - Follow the System Interruption Handling process consistently. Communicate with other staff for possible system-wide interruption.</li>
<li>Meeting Participation - Attend meetings on time, ask questions and apply feedback</li>
<li>Disaster Recovery Adherence - Understand the basics of Disaster Recovery processes.</li>
<li>Answering Support Calls/Answer Support Chats - Provide customer service support to any or all customers via calls/chats.</li>
<li>Ticket Quality - Document and manage end-user requests in the Incident Tracking System. Basic understanding of what demographic information, details related to technical issues to capture to properly route to appropriate team.</li>
<li>Technical Skills/Problem Solving - Understand the basic technologies. Apply basic problem-solving skills to achieve resolution.</li>
</ul>
Qualifications:
<ul>
<li>Familiarity with modern technology and best support practices through education or practical experience.</li>
<li>Prior customer service experience required.</li>
<li>Excellent interpersonal, written and communication skills required.</li>
<li>Ability to work in a fast-paced environment.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Willingness and flexibility to adapt and adopt rapid technology and process changes</li>
<li>Effective problem-solving skills that center around research, teamwork, decision making, and emotional intelligence</li>
<li>Familiarity with applications used in the UPMC environment (Office 365, Cerner, Medipac, Epic, etc.)</li>
<li>Experience with Cherwell or other IT Service Management systems</li>
</ul>
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4oU3h17Kzd

<h3>Job Description</h3>
Job Description
Job Title: Help Desk Analyst
Location: Pascagoula, MS
Position Overview: The Help Desk Analyst is responsible for providing technical support and assistance to end-users regarding computer systems, hardware, software, and network-related issues. This role involves installing, configuring, troubleshooting, and maintaining desktop environments in a business setting. The technician ensures minimal downtime and optimal performance of all end-user workstations and peripherals.
Key Responsibilities:
<ul>
<li>Technical Support:</li>
<ul>
<li>Respond to user-reported issues via ticketing systems, phone, email, or in person.</li>
<li>Diagnose and resolve hardware, software, and peripheral issues.</li>
<li>Provide support for operating systems (Windows, macOS, Linux), productivity software, and custom enterprise applications.</li>
<li>Document issues, troubleshooting steps, and resolutions accurately.</li>
</ul>
<li>Installation &amp; Configuration:</li>
<ul>
<li>Set up and deploy new workstations, laptops, and other IT equipment.</li>
<li>Install and configure software, drivers, and system updates.</li>
<li>Join systems to domains, apply group policies, and ensure compliance with IT standards.</li>
</ul>
<li>Maintenance &amp; Upkeep:</li>
<ul>
<li>Perform routine maintenance on desktops and laptops (e.g., updates, cleanups).</li>
<li>Manage antivirus and endpoint protection tools.</li>
<li>Monitor performance and proactively address potential issues.</li>
</ul>
<li>User Support &amp; Training:</li>
<ul>
<li>Provide basic user training on hardware/software use and IT best practices.</li>
<li>Assist users with account setup, password resets, and access permissions.</li>
</ul>
<li>Asset &amp; Inventory Management:</li>
<ul>
<li>Track hardware and software inventory using asset management tools.</li>
<li>Maintain accurate records of assigned equipment and software licenses.</li>
</ul>
<li>Network &amp; Connectivity Support:</li>
<ul>
<li>Assist with troubleshooting LAN, WAN, and VPN connectivity issues.</li>
<li>Support printer and network resource configuration.</li>
<li>Coordinate with network administrators or other IT staff for complex issues.</li>
</ul>
<li>Security &amp; Compliance:</li>
<ul>
<li>Adhere to IT security policies and procedures.</li>
<li>Escalate suspicious activity or security incidents to appropriate teams.</li>
</ul>
</ul>
Experience:
<ul>
<li>1–3 years of experience in a desktop support, helpdesk, or similar IT role.</li>
<li>Experience with enterprise IT environments and support tools.</li>
<li>Associate's or Bachelor's degree in Computer Science, Information Technology, or related field (preferred).</li>
<li>Industry certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or Apple Certified Support Professional are a plus.</li>
</ul>
Skills and Abilities: 
<ul>
<li>Proficiency in supporting Windows systems.</li>
<li>Familiarity with Active Directory, Microsoft Exchange, and Office 365.</li>
<li>Knowledge of networking basics: IP, DNS, DHCP, VPN.</li>
<li>Hands-on experience with remote support tools (e.g., TeamViewer, Remote Desktop, SCCM, JAMF).</li>
<li>Understanding of ITIL practices and ticketing systems (e.g., ServiceDesk Plus, Zendesk, Jira).</li>
<li>Strong problem-solving and analytical skills.</li>
<li>Excellent written and verbal communication.</li>
<li>Ability to work independently and within a team.</li>
<li>Strong customer service orientation.</li>
<li>Detail-oriented and organized.</li>
</ul>
Bollinger is an equal opportunity employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals, and without regard to sexual orientation and gender identity
 Powered by ExactHire:184044

<h3>Job Description</h3>
Job Description
Our ideal Help Desk Analyst is a proactive problem-solver dedicated to keeping our systems running smoothly. You will manage incoming support requests, from documentation to resolution, ensuring our end-users are empowered to focus on their work. This role involves both remote troubleshooting and providing in-person, desktop-level assistance.
Salary range $42,000-$56,000 highly dependent on experience.
WHAT YOU’LL DO ON THE A-TEAM:
<ul>
<li>Evaluate documented resolutions and analyze trends for ways to prevent future problems.</li>
<li>Configures and installs computer hardware which includes desktops, laptops, monitors, thin clients, printers, peripherals, etc.</li>
</ul>
<ul>
<li>Repairs and upgrades computer hardware which includes desktops, printers, thin-clients, peripherals, etc.</li>
<li>Troubleshoots software related problems including operating systems, general and specialized business applications.</li>
<li>Install and configure software on desktops, laptops, and virtual machines.</li>
<li>Recommends improvements and modifications to desktop, laptop, server, network and data storage systems.</li>
<li>Installs, maintains, and troubleshoots Microsoft Windows desktop and server operating systems.</li>
<li>Assists in cabling infrastructure (copper &amp; fiber), telephony, and virtual desktop installation.</li>
<li>Assists in training staff to use computer systems.</li>
<li>Performs related tasks as required.</li>
<li>Test fixes to ensure the problem has been adequately resolved.</li>
<li>Perform post-resolution follow-ups to help requests.</li>
<li>Develop help sheets and frequently asked questions lists for end users.</li>
</ul>
WHAT YOU’LL NEED:
<ul>
<li>Good understanding of the organization’s goals and objectives.</li>
<li>Exceptional written and oral communication skills.</li>
<li>Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.</li>
<li>Strong documentation skills.</li>
<li>Ability to conduct research into a wide range of computing issues as required.</li>
<li>Ability to absorb and retain information quickly.</li>
<li>Ability to present ideas in user-friendly language.</li>
<li>Highly self-motivated and directed.</li>
<li>Proven analytical and problem-solving abilities.</li>
<li>Ability to effectively prioritize and execute tasks in a high-pressure environment.</li>
<li>Exceptional customer service orientation.</li>
<li>Experience working in a team-oriented, collaborative environment.</li>
<li>Associate degree (AA/BS) from an accredited college or university in Computer Science or Information Technology.</li>
<li>One (1) year of experience in performing technical support activities, computer hardware and peripheral repair, network and software troubleshooting, firewall\security administration, and end user support.</li>
<li>A comparable amount of training and experience may be substituted for the minimum qualifications.</li>
</ul>
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Frequent sitting.</li>
<li>Frequent use of hands to type, finger, handle, grasp or touch objects and tools.</li>
<li>Frequently is required to talk or listen.</li>
<li>Occasional standing, walking, climbing, kneeling, squatting, stooping, crouching, crawling, twisting, bending, reaching.</li>
<li>Occasionally lift and/or move up to 25 pounds.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.</li>
</ul>
WHAT WE OFFER:
<ul>
<li>Health, Dental &amp; Vision Insurance</li>
<li>Paid time off</li>
<li>10 paid holidays</li>
<li>Company paid life insurance policy</li>
<li>3% 401(K) company contribution</li>
<li>Employee assistance program</li>
<li>TelaDoc services</li>
<li>Referral and Sign-on bonuses available for eligible employees</li>
</ul>
Arandell is proud to be an equal-opportunity employer and values diversity. Arandell does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Arandell also prohibits harassment of applicants and employees based on these protected categories.

<h3>Job Description</h3>
Job DescriptionWe are looking for a Help Desk Analyst I to join our team in Allentown, Pennsylvania, on a long-term contract basis. In this role, you will provide essential technical support to ensure smooth operations of IT systems for staff and students across the district. This position requires a proactive and detail-oriented individual with strong troubleshooting skills and a customer-focused mindset. Responsibilities: • Deliver technical support for desktops, laptops, printers, and other peripheral devices. • Manage and resolve help desk tickets promptly, ensuring efficient issue resolution. • Install, configure, and maintain software and hardware systems to meet user needs. • Provide support for Microsoft Office 365, Windows operating systems, and educational software. • Document issues and resolutions accurately using ticketing systems. • Address network connectivity problems and perform basic troubleshooting. • Set up and maintain classroom technology, including projectors, smart boards, and student devices. • Collaborate with IT staff to implement system upgrades and deployments. • Offer both on-site and remote technical support across multiple school locations.• High school diploma or equivalent required; Associate’s degree in IT or a related field preferred. • Minimum of 1-2 years of experience in desktop or technical support roles. • Proficiency in Windows 10/11, Microsoft Office 365, and Active Directory. • Strong problem-solving abilities and effective communication skills. • Capability to lift up to 40 lbs and travel between district locations. • Prior experience in an educational environment is advantageous. • Preferred certifications include CompTIA A+, Network+, or Microsoft credentials.

Help Desk Analyst I

<h3>Job Description</h3>
Job Description
We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support in a dynamic environment. This long-term contract position is based in San Jose, California, and involves assisting users with Tier 1 and Tier 2 desktop support while maintaining a focus on excellent customer service. If you have a passion for solving technical issues and a strong ability to communicate with non-technical users, we encourage you to apply.
 
Responsibilities:
• Deliver Tier 1 and Tier 2 desktop support to end-users, addressing both software and hardware issues.
• Troubleshoot and resolve problems with devices such as monitors, docking stations, and other peripherals.
• Provide support for Active Directory, Windows 10, and other Windows-based systems.
• Manage and resolve service desk tickets in a timely and efficient manner.
• Offer technical assistance for platforms such as Okta, Zoom, and Slack.
• Document troubleshooting steps and solutions to contribute to the internal knowledge base.
• Travel to various sites as needed to provide on-site technical support.
• Communicate complex technical concepts clearly to non-technical users.
• Ensure a high level of customer satisfaction by delivering prompt and courteous service.
• Minimum of 2 years of experience in a help desk or desktop support role. • Proficiency in Active Directory and Microsoft Windows 10. • Strong troubleshooting skills for both hardware and software issues. • Familiarity with service desk ticketing systems. • Hands-on experience with tools such as Okta, Zoom, and Slack. • Excellent customer service and communication skills. • Ability to document solutions effectively for knowledge-sharing purposes. • Willingness to travel to different sites as required.

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Help Desk Analyst I to join our team in Agawam, Massachusetts. This part-time, onsite role offers the opportunity to provide technical support, troubleshoot issues, and deliver excellent customer service. As a Contract-to-permanent position, this role requires occasional travel to other locations, with all travel time reimbursed. Responsibilities: • Diagnose and resolve client login issues efficiently, ensuring minimal downtime. • Provide technical support for Microsoft 365 Suite, Active Directory, and Windows 10/11 operating systems. • Apply effective troubleshooting methodologies to identify and address hardware and software problems. • Assist with VoIP system setup and maintenance to ensure seamless communication. • Participate in company activities and special projects as directed by management. • Maintain accurate documentation of issues, resolutions, and system updates. • Deliver exceptional customer service while managing time effectively to prioritize tasks. • Act as a self-starter, taking initiative to resolve challenges and improve processes.• At least 1 year of experience in IT support or a related field. • Proficiency in Microsoft 365 Suite and Active Directory. • Familiarity with Windows 10 and 11 operating systems. • Knowledge of troubleshooting techniques for hardware and software issues. • Experience with VoIP systems and communication tools. • Strong customer service skills with attention to detail. • Excellent time management and organizational abilities. • Ability to work independently and demonstrate initiative.

<h3>Job Description</h3>
Job DescriptionWe are looking for a skilled Help Desk Analyst I to join our team in Dayton, Ohio. In this long-term contract position, you will play a vital role in providing technical support and resolving issues to ensure smooth operations for our organization. This role requires strong problem-solving skills and a customer-focused mindset to address day-to-day IT challenges efficiently. Responsibilities: • Respond promptly to incoming service desk tickets, ensuring accurate documentation of issues and resolutions. • Provide technical support for Microsoft Windows 10, troubleshooting basic system and software problems. • Manage Active Directory accounts, including creating, updating, and removing user profiles as needed. • Diagnose and resolve hardware and software issues, escalating complex problems to higher-level support when necessary. • Offer guidance and assistance to users experiencing technical difficulties, maintaining professionalism and patience. • Monitor system performance and report recurring issues to enhance operational efficiency. • Collaborate with team members to implement solutions and share knowledge to improve the help desk process. • Maintain up-to-date knowledge of the organization's IT systems and procedures. • Ensure compliance with company policies and standards when handling sensitive information or resolving technical problems.• Minimum of 1 year of experience in a help desk or technical support role. • Proficiency in troubleshooting Microsoft Windows 10 and related software. • Familiarity with managing Active Directory accounts and configurations. • Ability to perform basic troubleshooting for hardware and software issues. • Experience handling service desk tickets and providing timely resolutions. • Strong communication skills to effectively assist users and document solutions. • Detail-oriented with the ability to follow procedures and meet deadlines. • A proactive approach to identifying and resolving recurring technical issues.

739 Help Desk Analyst Jobs