<h3>Job Description</h3>
Job Description
Position: Funeral Service Assistant
Location: St. Mary Cemetery and Funeral Center
Position Status: Full Time
Schedule: Monday-Friday, Some Saturdays and Evenings
Category: Non-Exempt
Pay Rate: Starting at $16.50 per hour
Supervisor: Reports to the Funeral Service Manager or other supervisor as may be assigned.
Job Summary: Provides assistance to families and Service Directors in the delivery of vigils, masses and committals.
Essential Functions:
<ol>
<li>Exhibit exceptional customer service skills.</li>
<li>Assist on funeral services to set up and assist with casket loading/unloading.</li>
<li>Assist in adjusting decedents in caskets as necessary.</li>
<li>Transport flowers and memorabilia in hearses and vans for funeral services.</li>
<li>Set up &amp; clean up before and after services during business hours and evenings.</li>
<li>Maintain general cleanliness of Funeral Center/ Home areas including Chapels, bathrooms, reception rooms, etc.</li>
<li>Transportation of decedent for services via hearses and vans.</li>
<li>Maintain cleanliness and preparedness, including fueling, of vehicles and report any operational or cosmetic issues to the Lead Service Director upon discovery.</li>
<li>Other duties as assigned.</li>
</ol>
Minimum Qualifications:
<ol>
<li>Must hold a valid California Driver's License.</li>
<li>Must be a Catholic in good standing.</li>
</ol>
Education: 
<ol>
<li>High School Diploma or equivalent preferred.</li>
</ol>
Ability:
<ol>
<li>Must be able to lift at least 50 lbs.</li>
<li>Must be able to spend up to 3 consecutive hours standing, indoors and outdoors, in all weather conditions.</li>
</ol>
Skills/Knowledge:
Practicing Catholic with knowledge and understanding of the Catholic Church; Proficient in Microsoft Office Products (Word, Excel, Access, Outlook); excellent interpersonal and phone skills; great organizational skills; ability to maintain strict confidentially; professional temperament and appearance; ability to communicate effectively in oral and written form using correct spelling, grammar and punctuation; ability to work and relate to a variety of personalities and cultures with diplomacy, friendliness and poise; able to work in a team-oriented environment; handle multiple assignments consecutively and prioritize workload.
 
This job requires a background check.
 Job Posted by ApplicantPro

Funeral Service Assistant

<h3>Job Description</h3>
Job Description
Why Work for Riemann Family Funeral Homes?
Service
<ul>
<li>At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.</li>
<li>Work with leading experts in the funeral and cemetery profession.</li>
</ul>
Benefits
<ul>
<li>Financial assistant programs encouraging employees through education and development in industry related subjects.</li>
<li>Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.</li>
<li>Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.</li>
<li>Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.</li>
<li>Employee Discounts on services, merchandise, and property to help our team members in their time of need.</li>
</ul>
Culture
<ul>
<li>We value honesty, courage, integrity, ethical behavior and the development of personal growth.</li>
<li>We are rooted in the communities to provide a personal touch to every family we serve.</li>
<li>We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.</li>
</ul>
ummary/Objective 
The Ambassador performs a variety of tasks during the funeral and memorialization process and assists Funeral Directors and other location staff to ensure services run smoothly and that the expectations of our client families and their guests are exceeded. 
Essential Functions
<ul>
<li>Greets and directs client families and their guests to the correct chapel in which services are being held. </li>
<li>Directs visitors to guest book and distributes memorialization materials as needed. </li>
<li>Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event. </li>
<li>Receives and places flowers in chapels. </li>
<li>Ensures refreshments are available to client families and their guests.</li>
<li>Ensures that public spaces such as lobby, chapels, restrooms and reception/rest areas are clean and prepared prior to, and at the conclusion of, scheduled services. </li>
<li>Oversees parking area, valets vehicles and ensures family and ceremonial vehicles are arranged for formal procession.</li>
<li>Assists with directing and/or transporting families and service attendees to and from service locations outside of the funeral home.</li>
<li>Actively serves as an ambassador of the business in the community to build trust and loyalty.</li>
<li>Represents the business in a professional, honest and ethical manner at all times.</li>
<li>Maintains a professional personal appearance and demeanor while performing duties or representing the business.</li>
<li>Other duties as assigned.</li>
</ul>
Competencies
<ul>
<li>Customer Service Orientation.</li>
<li>Communication Proficiency.</li>
<li>Teamwork Orientation. </li>
<li>Social Perceptiveness. </li>
<li>Time Management.</li>
</ul>
Required Education, Experience, Certifications and Licensure
<ul>
<li>
Valid state issued driver’s license in good standing and acceptable driving record.
</li>
<li>
No prior experience required
</li>
</ul>
Additional Eligibility Qualifications
<ul>
<li>Able to read, write and speak English fluently. Bilingual is a plus.</li>
<li>Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements. </li>
<li>Demonstrated willingness to participate in growing market share through personal community involvement.</li>
<li>Ability to communicate effectively with internal and external customers. </li>
<li>Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations. </li>
<li>Ability to actively respond to the requests of the client families and their guests.</li>
<li>Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise.</li>
<li>Maintains a positive attitude and working environment through organization and communication. </li>
<li>Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.</li>
<li>Ability to work independently with little or no supervision.</li>
</ul>
Supervisory Responsibility
 This position has no supervisory responsibilities. 
Physical Demands and Work Environment
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
<ul>
<li>The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. </li>
<li>Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes. </li>
<li>Equipment used to perform the essential function of this position includes, but is not limited to; computer, fax, copier, multi-line phone system, AV system, coffeemaker, vacuum, casket carts/church trucks, personal or company owned vehicle. </li>
<li>Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 25 pounds. </li>
<li>Performance of this position’s duties may also require reaching, pushing, and pulling. </li>
<li>Employees may be exposed to chemicals and/or blood borne pathogens. Exposure risk is considered: Low </li>
<li>Overtime is sometimes necessary or required.</li>
</ul>
Travel
<ul>
<li>This position may require up to 10 percent out of area and overnight travel. </li>
<li>Travel is primarily local occurring during the business day only. </li>
</ul>
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Funeral Ambassador

<h3>Job Description</h3>
Job Description
Why Work for Baue Funeral Home St. Charles?
Service
<ul>
<li>At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.</li>
<li>Work with leading experts in the funeral and cemetery profession.</li>
</ul>
Benefits
<ul>
<li>Financial assistant programs encouraging employees through education and development in industry related subjects.</li>
<li>Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.</li>
<li>Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.</li>
<li>Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.</li>
<li>Employee Discounts on services, merchandise, and property to help our team members in their time of need.</li>
</ul>
Culture
<ul>
<li>We value honesty, courage, integrity, ethical behavior and the development of personal growth.</li>
<li>We are rooted in the communities to provide a personal touch to every family we serve.</li>
<li>We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.</li>
</ul>
ummary/Objective 
The Ambassador performs a variety of tasks during the funeral and memorialization process and assists Funeral Directors and other location staff to ensure services run smoothly and that the expectations of our client families and their guests are exceeded. 
Essential Functions
<ul>
<li>Greets and directs client families and their guests to the correct chapel in which services are being held. </li>
<li>Directs visitors to guest book and distributes memorialization materials as needed. </li>
<li>Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event. </li>
<li>Receives and places flowers in chapels. </li>
<li>Ensures refreshments are available to client families and their guests.</li>
<li>Ensures that public spaces such as lobby, chapels, restrooms and reception/rest areas are clean and prepared prior to, and at the conclusion of, scheduled services. </li>
<li>Oversees parking area and ensures family and ceremonial vehicles are arranged for formal procession.</li>
<li>Assists with directing and/or transporting families and service attendees to and from service locations outside of the funeral home.</li>
<li>Actively serves as an ambassador of the business in the community to build trust and loyalty.</li>
<li>Represents the business in a professional, honest and ethical manner at all times.</li>
<li>Maintains a professional personal appearance and demeanor while performing duties or representing the business.</li>
<li>Other duties as assigned.</li>
</ul>
Competencies
<ul>
<li>Customer Service Orientation.</li>
<li>Communication Proficiency.</li>
<li>Teamwork Orientation. </li>
<li>Social Perceptiveness. </li>
<li>Time Management.</li>
</ul>
Required Education, Experience, Certifications and Licensure
<ul>
<li>Four-year degree or equivalent combination of education and experience preferred.</li>
<li>At least 1-year experience in funeral arranging preferred.</li>
</ul>
Additional Eligibility Qualifications
<ul>
<li>Able to read, write and speak English fluently. Bilingual is a plus.</li>
<li>Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements. </li>
<li>Demonstrated willingness to participate in growing market share through personal community involvement.</li>
<li>Ability to communicate effectively with internal and external customers. </li>
<li>Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations. </li>
<li>Ability to actively respond to the requests of the client families and their guests.</li>
<li>Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise.</li>
<li>Maintains a positive attitude and working environment through organization and communication. </li>
<li>Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.</li>
<li>Ability to work independently with little or no supervision.</li>
</ul>
Supervisory Responsibility
 This position has no supervisory responsibilities. 
Physical Demands and Work Environment
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
<ul>
<li>The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. </li>
<li>Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes. </li>
<li>Equipment used to perform the essential function of this position includes, but is not limited to; computer, fax, copier, multi-line phone system, AV system, coffeemaker, vacuum, casket carts/church trucks, personal or company owned vehicle. </li>
<li>Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 25 pounds. </li>
<li>Performance of this position’s duties may also require reaching, pushing, and pulling. </li>
<li>Employees may be exposed to chemicals and/or blood borne pathogens. Exposure risk is considered: Low </li>
<li>Overtime is sometimes necessary or required.</li>
</ul>
Travel
<ul>
<li>This position may require up to 10 percent out of area and overnight travel. </li>
<li>Travel is primarily local occurring during the business day only. </li>
</ul>
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

<h3>Job Description</h3>
Job Description
Why Work for All Faiths Funeral &amp; Cremation Services?
Service
<ul>
<li>At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.</li>
<li>Work with leading experts in the funeral and cemetery profession.</li>
</ul>
Benefits
<ul>
<li>Financial assistant programs encouraging employees through education and development in industry related subjects.</li>
<li>Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.</li>
<li>Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.</li>
<li>Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.</li>
<li>Employee Discounts on services, merchandise, and property to help our team members in their time of need.</li>
</ul>
Culture
<ul>
<li>We value honesty, courage, integrity, ethical behavior and the development of personal growth.</li>
<li>We are rooted in the communities to provide a personal touch to every family we serve.</li>
<li>We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.</li>
</ul>
ummary/Objective 
The Ambassador performs a variety of tasks during the funeral and memorialization process and assists Funeral Directors and other location staff to ensure services run smoothly and that the expectations of our client families and their guests are exceeded. 
Essential Functions
<ul>
<li>Greets and directs client families and their guests to the correct chapel in which services are being held. </li>
<li>Directs visitors to guest book and distributes memorialization materials as needed. </li>
<li>Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event. </li>
<li>Receives and places flowers in chapels. </li>
<li>Ensures refreshments are available to client families and their guests.</li>
<li>Ensures that public spaces such as lobby, chapels, restrooms and reception/rest areas are clean and prepared prior to, and at the conclusion of, scheduled services. </li>
<li>Oversees parking area, valets vehicles and ensures family and ceremonial vehicles are arranged for formal procession.</li>
<li>Assists with directing and/or transporting families and service attendees to and from service locations outside of the funeral home.</li>
<li>Actively serves as an ambassador of the business in the community to build trust and loyalty.</li>
<li>Represents the business in a professional, honest and ethical manner at all times.</li>
<li>Maintains a professional personal appearance and demeanor while performing duties or representing the business.</li>
<li>Other duties as assigned.</li>
</ul>
Competencies
<ul>
<li>Customer Service Orientation.</li>
<li>Communication Proficiency.</li>
<li>Teamwork Orientation. </li>
<li>Social Perceptiveness. </li>
<li>Time Management.</li>
</ul>
Required Education, Experience, Certifications and Licensure
<ul>
<li>Valid state issued driver’s license in good standing and acceptable driving record.</li>
<li>No prior experience required.</li>
</ul>
Additional Eligibility Qualifications
<ul>
<li>Able to read, write and speak English fluently. Bilingual is a plus.</li>
<li>Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements. </li>
<li>Demonstrated willingness to participate in growing market share through personal community involvement.</li>
<li>Ability to communicate effectively with internal and external customers. </li>
<li>Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations. </li>
<li>Ability to actively respond to the requests of the client families and their guests.</li>
<li>Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise.</li>
<li>Maintains a positive attitude and working environment through organization and communication. </li>
<li>Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.</li>
<li>Ability to work independently with little or no supervision.</li>
</ul>
Supervisory Responsibility
 This position has no supervisory responsibilities. 
Physical Demands and Work Environment
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
<ul>
<li>The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. </li>
<li>Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes. </li>
<li>Equipment used to perform the essential function of this position includes, but is not limited to; computer, fax, copier, multi-line phone system, AV system, coffeemaker, vacuum, casket carts/church trucks, personal or company owned vehicle. </li>
<li>Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 25 pounds. </li>
<li>Performance of this position’s duties may also require reaching, pushing, and pulling. </li>
<li>Employees may be exposed to chemicals and/or blood borne pathogens. Exposure risk is considered: Low </li>
<li>Overtime is sometimes necessary or required.</li>
</ul>
Travel
<ul>
<li>This position may require up to 10 percent out of area and overnight travel. </li>
<li>Travel is primarily local occurring during the business day only. </li>
</ul>
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

<h3>Job Description</h3>
Job DescriptionDescription:
Why Everstory
 
At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person’s journey through loss is unique, and we are committed to providing compassionate and personalized support. We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners’ role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.
 
The Impact You Will Make
 
This role has an opportunity to make a significant impact on our customer's families and loved ones. The Funeral Manager is responsible for planning, organizing, directing and supervising the general activities of the funeral home. This role will be for a detailed oriented professional that understands the value of providing our families with all options in their time of need. In this position, you will also be responsible for:
<ul>
<li>Direct all activities relating to funeral services- preparation of funeral home facilities, supervision of funeral directors, perform as an arranger when required.</li>
<li>Direct and supervise the administrative and support services of the funeral home- embalming services, repair and maintenance services, approve of expenditures for operation of the funeral home and collection of receivables.</li>
<li>Plan and implement strategies to increase the client base for the company- including direct involvement in marketing strategies.</li>
<li>Ensure close coordination with governmental agencies and service organizations such as the Social Security Administration, Veterans Administration, coroners office, churches, florists, etc.</li>
<li>Represent the company on all follow-up services provided, including customer complaints, legal activity, and contract preparations.</li>
<li>Administer all of the work schedules of the personnel of the funeral home.</li>
<li>Deal directly with vendors of funeral service supplies and support merchandise.</li>
<li>Maintain knowledge of the laws and policies relating to the funeral business.</li>
<li>May be required to perform embalming and other tasks assigned to the Funeral Director as needed.</li>
<li>Other duties as assigned by management.</li>
</ul>
 
Core Competencies:
<ul>
<li>Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others. </li>
<li>Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.</li>
<li>Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.</li>
</ul>
Requirements:
<ul>
<li>5+ years of experience in the operations of a Funeral Home.</li>
<li>Licensed funeral director and embalmer or the ability to obtain a state license.</li>
<li>Degree from an accredited school of embalming or mortuary science. A degree in business management or related field is preferred.</li>
<li>1 year of supervisory or management experience.</li>
<li>Proven leadership ability, excellent customer service, sales and communication skills.</li>
<li>Ability to supervise, motivate, and train personnel; can appropriately handle employee relations and performance issues.</li>
<li>Possesses confidence and professionalism to interact with clients over the phone and in person.</li>
<li>Enjoys interacting and collaborating effectively with others in a team atmosphere.</li>
<li>Must posses a valid drivers license and access to a personal vehicle. Offsite appointments will occur in this role including meetings with clients and community events. Mileage reimbursement is provided for travel associated with job duties.</li>
<li>This position requires availability to work some holidays, evenings and weekends as needed.</li>
</ul>
 
Our Investment in You
 
Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including:
<ul>
<li>Medical, Dental, Vision, Life, AD&amp;D and STD Insurance</li>
<li>Tuition Reimbursement</li>
<li>Career Advancement and Training</li>
<li>Funeral and Cemetery Benefits</li>
<li>Employee Referral Bonus</li>
<li>401k with Company Match</li>
</ul>
Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.

Funeral Manager

<h3>Job Description</h3>
Job Description
Why Work for Chapel Hill Funeral Home &amp; Cremation?
Service
<ul>
<li>At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.</li>
<li>Work with leading experts in the funeral and cemetery profession.</li>
</ul>
Benefits
<ul>
<li>Financial assistant programs encouraging employees through education and development in industry related subjects.</li>
<li>Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.</li>
<li>Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.</li>
<li>Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.</li>
<li>Employee Discounts on services, merchandise, and property to help our team members in their time of need.</li>
</ul>
Culture
<ul>
<li>We value honesty, courage, integrity, ethical behavior and the development of personal growth.</li>
<li>We are rooted in the communities to provide a personal touch to every family we serve.</li>
<li>We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.</li>
</ul>
ummary/Objective 
The Ambassador performs a variety of tasks during the funeral and memorialization process and assists Funeral Directors and other location staff to ensure services run smoothly and that the expectations of our client families and their guests are exceeded. 
Essential Functions
<ul>
<li>Greets and directs client families and their guests to the correct chapel in which services are being held. </li>
<li>Directs visitors to guest book and distributes memorialization materials as needed. </li>
<li>Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event. </li>
<li>Receives and places flowers in chapels. </li>
<li>Ensures refreshments are available to client families and their guests.</li>
<li>Ensures that public spaces such as lobby, chapels, restrooms and reception/rest areas are clean and prepared prior to, and at the conclusion of, scheduled services. </li>
<li>Oversees parking area and ensures family and ceremonial vehicles are arranged for formal procession.</li>
<li>Assists with directing and/or transporting families and service attendees to and from service locations outside of the funeral home.</li>
<li>Actively serves as an ambassador of the business in the community to build trust and loyalty.</li>
<li>Represents the business in a professional, honest and ethical manner at all times.</li>
<li>Maintains a professional personal appearance and demeanor while performing duties or representing the business.</li>
<li>Other duties as assigned.</li>
</ul>
Competencies
<ul>
<li>Customer Service Orientation.</li>
<li>Communication Proficiency.</li>
<li>Teamwork Orientation. </li>
<li>Social Perceptiveness. </li>
<li>Time Management.</li>
</ul>
Required Education, Experience, Certifications and Licensure
<ul>
<li>Four-year degree or equivalent combination of education and experience preferred.</li>
<li>At least 1-year experience in funeral arranging preferred.</li>
</ul>
Additional Eligibility Qualifications
<ul>
<li>Able to read, write and speak English fluently. Bilingual is a plus.</li>
<li>Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements. </li>
<li>Demonstrated willingness to participate in growing market share through personal community involvement.</li>
<li>Ability to communicate effectively with internal and external customers. </li>
<li>Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations. </li>
<li>Ability to actively respond to the requests of the client families and their guests.</li>
<li>Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise.</li>
<li>Maintains a positive attitude and working environment through organization and communication. </li>
<li>Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.</li>
<li>Ability to work independently with little or no supervision.</li>
</ul>
Supervisory Responsibility
 This position has no supervisory responsibilities. 
Physical Demands and Work Environment
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
<ul>
<li>The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. </li>
<li>Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes. </li>
<li>Equipment used to perform the essential function of this position includes, but is not limited to; computer, fax, copier, multi-line phone system, AV system, coffeemaker, vacuum, casket carts/church trucks, personal or company owned vehicle. </li>
<li>Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 25 pounds. </li>
<li>Performance of this position’s duties may also require reaching, pushing, and pulling. </li>
<li>Employees may be exposed to chemicals and/or blood borne pathogens. Exposure risk is considered: Low </li>
<li>Overtime is sometimes necessary or required.</li>
</ul>
Travel
<ul>
<li>This position may require up to 10 percent out of area and overnight travel. </li>
<li>Travel is primarily local occurring during the business day only. </li>
</ul>
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

<h3>Job Description</h3>
Job Description
Why Work for Springfield Funeral Home?
Service
<ul>
<li>At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.</li>
<li>Work with leading experts in the funeral and cemetery profession.</li>
</ul>
Benefits
<ul>
<li>Financial assistant programs encouraging employees through education and development in industry related subjects.</li>
<li>Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.</li>
<li>Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.</li>
<li>Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.</li>
<li>Employee Discounts on services, merchandise, and property to help our team members in their time of need.</li>
</ul>
Culture
<ul>
<li>We value honesty, courage, integrity, ethical behavior and the development of personal growth.</li>
<li>We are rooted in the communities to provide a personal touch to every family we serve.</li>
<li>We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.</li>
</ul>
ummary/Objective 
The Ambassador performs a variety of tasks during the funeral and memorialization process and assists Funeral Directors and other location staff to ensure services run smoothly and that the expectations of our client families and their guests are exceeded. 
Essential Functions
<ul>
<li>Greets and directs client families and their guests to the correct chapel in which services are being held. </li>
<li>Directs visitors to guest book and distributes memorialization materials as needed. </li>
<li>Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event. </li>
<li>Receives and places flowers in chapels. </li>
<li>Ensures refreshments are available to client families and their guests.</li>
<li>Ensures that public spaces such as lobby, chapels, restrooms and reception/rest areas are clean and prepared prior to, and at the conclusion of, scheduled services. </li>
<li>Oversees parking area, valets vehicles and ensures family and ceremonial vehicles are arranged for formal procession.</li>
<li>Assists with directing and/or transporting families and service attendees to and from service locations outside of the funeral home.</li>
<li>Actively serves as an ambassador of the business in the community to build trust and loyalty.</li>
<li>Represents the business in a professional, honest and ethical manner at all times.</li>
<li>Maintains a professional personal appearance and demeanor while performing duties or representing the business.</li>
<li>Other duties as assigned.</li>
</ul>
Competencies
<ul>
<li>Customer Service Orientation.</li>
<li>Communication Proficiency.</li>
<li>Teamwork Orientation. </li>
<li>Social Perceptiveness. </li>
<li>Time Management.</li>
</ul>
Required Education, Experience, Certifications and Licensure
<ul>
<li>Valid state issued driver’s license in good standing and acceptable driving record.</li>
<li>No prior experience required.</li>
</ul>
Additional Eligibility Qualifications
<ul>
<li>Able to read, write and speak English fluently. Bilingual is a plus.</li>
<li>Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements. </li>
<li>Demonstrated willingness to participate in growing market share through personal community involvement.</li>
<li>Ability to communicate effectively with internal and external customers. </li>
<li>Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations. </li>
<li>Ability to actively respond to the requests of the client families and their guests.</li>
<li>Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise.</li>
<li>Maintains a positive attitude and working environment through organization and communication. </li>
<li>Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.</li>
<li>Ability to work independently with little or no supervision.</li>
</ul>
Supervisory Responsibility
 This position has no supervisory responsibilities. 
Physical Demands and Work Environment
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
<ul>
<li>The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. </li>
<li>Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes. </li>
<li>Equipment used to perform the essential function of this position includes, but is not limited to; computer, fax, copier, multi-line phone system, AV system, coffeemaker, vacuum, casket carts/church trucks, personal or company owned vehicle. </li>
<li>Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 25 pounds. </li>
<li>Performance of this position’s duties may also require reaching, pushing, and pulling. </li>
<li>Employees may be exposed to chemicals and/or blood borne pathogens. Exposure risk is considered: Low </li>
<li>Overtime is sometimes necessary or required.</li>
</ul>
Travel
<ul>
<li>This position may require up to 10 percent out of area and overnight travel. </li>
<li>Travel is primarily local occurring during the business day only. </li>
</ul>
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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