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Customer Service Representative Sr (OneCare) (Bilingual Required) CalOptima CalOptima Health is seeking a highly motivated Customer Service Representative Sr (OneCare) (Bilingual Required) to join our team. The Customer Service Rep Sr (OneCare) will serve as a senior point of contact for OneCare members and providers and assist them with questions and/or complaints related to the OneCare plan services. The incumbent will provide information regarding eligibility, enrollment, benefits and services to OneCare eligible members and providers. Position Information: 
<ul>
<li>Department: CS - OneCare Customer Service </li>
<li>Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) </li>
<li>Position Type: Part Time (Up to 20-25 Hours Per Week) </li>
<li>Work Arrangement: Full Telework **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>95% - Program Support
<ul>
<li>Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Addresses member and provider inquiries, questions and concerns in all areas, including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically.</li>
<li>Serves as a senior resource for other team members (i.e., solves complex challenges, answers uncommon questions and shares complex processes and procedures).</li>
<li>Supports in the coordination of member's health care and social service needs both within and outside the medical group and CalOptima Health.</li>
<li>Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction.</li>
<li>Initiates referrals to both internal and external care management departments and other department/government or community agencies.</li>
<li>Maintains departmental productivity and quality standards.</li>
<li>Follows through and completes all member and provider inquiries or requests during the original member and provider interaction. Provides additional follow-up assistance as needed. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>High school diploma or equivalent PLUS 2 years of experience in customer/member service, including 1 year of call center capacity required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>Typing speed of 35 words per minute (WPM) required. </li>
<li>Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Russian, Spanish, Vietnamese) required.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>1 year of Health Maintenance Organization (HMO), Medi-Cal/Medicaid and health services experience.</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6531453&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 15, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6531453" target="_blank">https://jobs.caloptima.org/jobs/customer-service-representative-sr-onecare-bilingual-required-505-city-parkway-west-california-united-states-abba40bf-d2ec-4c69-b7a4-25b890f8599c</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-51bf3e1c0d11074686814cab6bcada44

Customer Service Representative Sr (OneCare) (Bilingual Required)

Provider Relations Rep CalOptima CalOptima Health is seeking a highly motivated Provider Relations Rep to join our team. The Provider Relations Rep will be responsible for assisting with provider relations and service interactions, including but not limited to developing and training external provider education programs, identifying gaps in network composition and services and assisting the network contracting staff in prioritizing contracting needs. The incumbent will ensure that all provider orientations, site visits, access and availability studies are completed within compliance and established time frames. The incumbent provides support with identifying and remediating operational shortfalls as well as researching and resolving claims. Position Information: 
<ul>
<li>Department: Provider Relations </li>
<li>Salary Grade: 306 - $58,205 - $90,217 ($27.98 - $43.3736) </li>
<li>Work Arrangement: Partial Telework **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>95% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Builds and maintains relationships with all network providers.</li>
<li>Performs outreach, monitoring and resolution of operational and/or contractual issues.</li>
<li>Identifies network gaps and performs recruitment to address community network needs.</li>
<li>Completes new provider orientation for all applicable product lines within the CalOptima Health community network.</li>
<li>Conducts site visits to service providers with training and education, resolves issues, educates and interprets staff/providers on policies and procedures, collects credentialing information and reviews Healthcare Effectiveness Data and Information Set (HEDIS) information.</li>
<li>Works with providers to ensure adherence to contract regulatory requirements and to communicate and meet the established CalOptima Health's strategic goals.</li>
<li>Represents CalOptima Health at community and health plan-sponsored events.</li>
<li>Creates and delivers presentations on various CalOptima Health topics to the provider community. </li>
</ul>
</li>
<li>5% Completes other projects or duties as assigned.</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in business administration, health care administration or related field PLUS 2 years of experience in a health care or managed care setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>Valid driver's license and vehicle, an acceptable driving record and current auto insurance or other approved means of transportation, will be required for work away from the primary office 30% of the time or more.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>N/A</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6515281&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 9, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6515281" target="_blank">https://jobs.caloptima.org/jobs/provider-relations-rep-505-city-parkway-west-california-united-states</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-aa7d5db0ec4de34a8dc997c63eb73527

Provider Relations Rep

<h3>Job Description</h3>
Job Description
About Us
For more than 50 years, Gowanda Electronics has been a leader in the design, manufacture, and supply of precision electronic components for RF, microwave, and power applications. Components include standard off-the-shelf and custom-designed inductors, chips, chokes, coils, conicals, toroids, transformers, and magnetic devices in surface mount and axial-leaded (thru-hole) configurations that are used in a wide variety of electronic applications around the world. The company offers RoHS-compliant products as well as lead-containing components for QPL military/defense and other demanding requirements. Non-magnetic inductors are also available for situations where magnetic components would compromise system performance, as in medical imaging (MRI) equipment.
SUMMARY
We are searching for a dynamic, upbeat Customer Service Professional! This individual will be responsible for delivering exceptional support to our customers by promptly addressing inquiries, processing orders, and resolving concerns related to products or services. They will provide accurate information, handle requests with a positive attitude, and ensure customer satisfaction through clear communication and timely solutions, all while maintaining a high level of professionalism and empathy.
If this sounds like you, please apply!
MINIMUM QUALIFICATIONS
EDUCATION: Associate degree
EXPERIENCE: Two years of Customer Service experience in a manufacturing environment, (or similar).
KNOWLEDGE: Computer literate with a working knowledge of Microsoft Office programs.
SKILLS:
<ul>
<li>Good organizational skills and detail oriented.</li>
<li>The ability to meet deadlines.</li>
<li>The ability to work and prioritize workload with minimal supervision.</li>
<li>Effective communication skills.</li>
</ul>
PHYSICAL REQUIREMENTS
<ul>
<li>Must be able to climb stairs. Must have the capability to use a computer for extended periods of time.</li>
<li>Verbal and written communication are required for this position.</li>
</ul>
SPECIFIC POSITION DUTIES
<ul>
<li>Directly communicates with customers, (via telephone, electronic media, in person).</li>
<li>Support On-Time delivery goals of the customer and Gowanda Electronics.</li>
<li>Communicate with internal departments to ensure customer requirements are met.</li>
<li>Maintain up to date files for Customer accounts.</li>
<li>Access and maintain Gowanda Electronics Supplier accounts in customer portals in an accurate and timely manner when required.</li>
<li>Maintain up-to-date listing of portal log in and password information.</li>
<li>Reports all changes to customer’s account and/or in customer’s account activity to Customer Service Manager, and/or Sales Manager, and/or other members of the Senior Management Team which impact Customer’s account, or Gowanda Electronics status with the customer.</li>
<li>Maintain forecasts for assigned products in an accurate and timely manner.</li>
<li>Work with Accounting Department regarding customer purchase orders, payment terms, and payments when necessary.</li>
<li>Processes orders, schedule changes, applications, questionnaires, and other documentation as required by customer.</li>
<li>When appropriate, may prepare and submit quotes and bids to customers, including:</li>
<li>Gathering appropriate information from customers to forward customer’s price inquiries to Supply Chain.</li>
<li>Forward customer specifications to Supply Chain and/or Engineering as required.</li>
<li>Work with the appropriate member(s) of Senior Management Team to establish pricing base on Company’s margin guidelines.</li>
<li>Maintains Quote Log.</li>
<li>Participate in Sales Account meetings as required.</li>
<li>Participate in weekly Production Planning meetings.</li>
<li>Participate in other meetings as required.</li>
<li>Provide coverage to the Company’s phone system as specified.</li>
<li>Support Outside Sales Representatives with information for existing customers or leads for potential Customers that come in through the Company, within the Representatives assigned territory.</li>
<li>Process Customer complaints in accordance with Gowanda Quality Management System.</li>
<li>Perform other customer-related duties as requested.</li>
<li>Meet all Company training requirements within established guidelines.</li>
<li>Maintain a clean and organized work area.</li>
<li>Promote “Safety First”, helping the Company to achieve “0” safety incidents.</li>
<li>Communicate a positive, proactive attitude as team member, always treating other Company team members with respect and dignity.</li>
<li>Additional administrative/office duties when needed.</li>
</ul>
Why should you join our team?
Our team is growing! At Gowanda Electronics we recognize that our employees play a vital role in our success, so we’ve created an environment that focuses on innovation, empowerment, and recognition of individual expertise.
We are known for our quality products and exemplary customer service, and it all starts with our employees. We are proud of the role we play as technology leaders and the difference we make every day by putting our customers first! We are also committed to providing our employees with a comprehensive package and career growth opportunities!
<ul>
<li>Annual pay increases</li>
<li>Medical, Dental, Vision, &amp; Prescription plans</li>
<li>Flexible Spending Accounts (FSA)</li>
<li>401K Program with Employer Match</li>
<li>Group Life Insurance</li>
<li>Short &amp; Long Term Disability Coverage</li>
<li>Vacation &amp; Sick (in addition to 11 paid holidays)</li>
</ul>
This position is not eligible for relocation allowance.
Gowanda Electronics is an equal-opportunity organization. We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
At Gowanda Electronics, we are committed to fostering an inclusive, accessible environment, where all employees are valued and supported.
Veterans are encouraged to apply.

Customer Service Rep

<h3>Job Description</h3>
Job DescriptionCustomer Service Rep Elections Customer Service Rep | Starts mid Sept through Nov 4th. We are seeking motivated individuals to be part of the Elections Team! You can help handling calls daily related to precincts, locations, and voter registration OR ensuring that voting machines, tabulators, and other equipment are properly set up, tested, and ready for use on election day. The ideal candidate will have strong customer service and data entry skills, efficiently addressing inquiries and maintaining accurate records. Responsibilities include assisting with the voter registration process, providing accurate information, and managing customer interactions professionally. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a> The pay transparency policy is available here: <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…</a> We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #3156 Company DescriptionThis company offers growth and a great group of people to work with. 
<h3>Company Description</h3>
This company offers growth and a great group of people to work with.

<h3>Job Description</h3>
Job Description
 
Job DetailsDescription
As a Customer Service Representative you will be a key contributor to our fast-paced day to day operations - providing exceptional customer service by working with the Process Solutions Group (PSG) sales team. This position is a focal point for order management including order entry, inquiries and expediting. You will have the opportunity to work as part of a dynamic, fast-paced, high performing customer support team.
Essential Functions
<ul>
<li>
Swiftly process customer orders, adhering to our approval requirements
</li>
<li>
Critical thinking, works independently 
</li>
<li>
Expedite customer orders at the direct request of customers as well as other PSG associates
</li>
<li>
Build and maintain knowledge of our vendors and their order entry and order management processes
</li>
<li>
Serve as liaison between product specialists, customers, vendors, and Cross internal resources.
</li>
<li>
Contribute to team effort for securing goals
</li>
</ul>
Additional Responsibilities
<ul>
<li>
Process orders to meet company performance matrix guidelines
</li>
<li>
Purchase products through our ERP system as well as directly through vendor websites/Portals
</li>
<li>
Proactively expedite rush orders
</li>
<li>
Assist the sales team with special pricing renewals and updates
</li>
<li>
Process repairs and returns orders for specified accounts
</li>
<li>
Liaise with the sales team and management regarding customer issues and opportunities
</li>
<li>
Work under general supervision and rely on experience and judgement to accomplish goals
</li>
<li>
Attend ongoing vendor and process training; retain knowledge of vendors and processes
</li>
<li>
Assist with special customer support projects as requested by management
</li>
</ul>
Education and Experience
<ul>
<li>
High School/GED required and Associates or Bachelors degree preferred and 1-2 years order entry experience /or
</li>
<li>
High School/GED required and 3 years order entry experience in wholesale distribution (preferred) or related industry
</li>
</ul>
Required Competencies
<ul>
<li>
Computer literate and highly productive in a multi-window environment – Google Business Apps and Microsoft Office
</li>
<li>
Excellent keyboard skills – quick and accurate
</li>
<li>
ERP literate, NetSuite
</li>
<li>
Excellent communication skills – especially phone and email communications
</li>
<li>
Detail oriented and highly organized
</li>
<li>
Knowledge of customer service principles and practices 
</li>
<li>
Math and problem-solving skills
</li>
</ul>
Physical and Mental Requirements
<ul>
<li>
Sit at desk, with minimal breaks, for up to four hours at a time.
</li>
<li>
Perform data entry for up to four hours at a time with minimal breaks
</li>
<li>
Move and pull catalogs that may weigh up to ten pounds
</li>
<li>
Spend extended lengths of time viewing computer screens
</li>
<li>
Possess a clear and articulate speaking voice
</li>
<li>
Must be highly organized, with a well-developed ability to multi-task. 
</li>
<li>
Possess ability to quickly learn and retain vendor-related information as well as company policies and procedures
</li>
<li>
Possess the ability the perform mathematical calculations and understand the mathematical concept related to profit and margin 
</li>
<li>
A high degree of self-control and the ability to interact with others in a businesslike and professional manner 
</li>
<li>
Ability to efficiently and calmly work in a fast-paced dynamic work environment
</li>
</ul>

Customer Service Rep I

<h3>Job Description</h3>
Job Description
Job Summary:
The Customer Service Rep position provides support to Adult Medical, Pediatrics, Women’s Health Service, and Behavioral Health Services. This position is responsible for the daily registration of patients for these departments. The role of Customer Service Rep includes, however is not limited to: registering all scheduled and walk-in patients per protocol, verifying insurance and primary care providers (PCP), and conducting household assessments for the sliding fee scale.
Benefits Offered: In addition to your base salary, you are also eligible to receive: 
<ul>
<li>Generous paid time off</li>
<li>Birthday holiday and 7 paid holidays</li>
<li>Medical, Dental &amp; Vision Coverage</li>
<li>Company-paid life insurance.</li>
<li>Retirement Plan with matching opportunity</li>
<li>Employee Assistance Program</li>
</ul>
Essential Duties and Responsibilities:
<ul>
<li>Verify insurance and primary care providers (PCP) using the Promise system for all medical assistance patients and the appropriate verification method for private insurance through websites or telephone inquiries.</li>
<li>Place eligible patients on the sliding fee scale</li>
<li>Scanning/copying proof of income documentation, in accordance with the sliding fee protocol.</li>
<li>Screen and enroll patients in the Family Planning Program.</li>
<li>Scan copies of insurance cards, identification, and all necessary documentation for patient files.</li>
<li>Provide guidance to patients, streamline patient/workflow professionally and courteously, assist with questions and concerns, and direct them to other departments and programs.</li>
<li>Refer/Schedule uninsured patients for patient services to address insurance screening/enrollment, PCP changes, presumption of eligibility forms, and sliding fee waivers for ultrasound.</li>
<li>Schedule follow-up appointments for patients checking out.</li>
<li>Verify insurance for all patients scheduled two days prior, including MCO and private plans.</li>
<li>Check out encounters for patients seen daily.</li>
<li>Run patient check-in and not check-out the following day to finalize the encounter.</li>
<li>Generate clinical summary reports, ensuring that a clinical summary sheet is printed for each patient checking out and provided to the patient.</li>
<li>Collect any additional fees.</li>
<li>Perform miscellaneous job-related duties as assigned.</li>
</ul>
Minimum Education/Certifications: High School Graduate or GED Required
Minimum Work Experience: Minimum of one (1) year of experience in a customer service-based atmosphere, receptionist, or related fields. Proficiency in basic data entry and computer skills.
Preferred Qualifications: One (1) year of working experience in a medical or physician office setting. Knowledge of The Joint Commission Regulations. Bilingual in Spanish, Nepali, or French
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
All About Hamilton Health Center
Hamilton Health Center (Hamilton), established in 1969, is the only Federally Qualified Health Center (FQHC) within a 30-mile radius of Harrisburg, PA and continues to grow using a holistic and comprehensive approach to being patient centered. The mission of Hamilton is to improve the health of Central Pennsylvania’s residents by delivering high quality, respectful and patient-centered health and related social services that promote access, treatment, education, and prevention regardless of health, economic, or insurance status. Our vision is that every member of our community, regardless of their ability to pay or their insurance status, receives holistic, quality health care needed to create a healthy community. For over 50 years we have been true to these words. As part of our team, you will work alongside a dedicated team that cares and values those we serve.
EOE

<h3>Job Description</h3>
Job Description
Senior Commercial Van Customer Service Specialist
 
Location
Onsite | Fort Worth, TX
 
Compensation &amp; Schedule • $26/hr • Mon-Fri 8am-5pm • W2 • Start date: 10/1/2025
 
ROLE IMPACT This role ensures exceptional support for Mercedes-Benz commercial van customers by resolving service-related inquiries and executing account transactions across phone, email, and fax channels. Success is defined by delivering accurate, brand-aligned service and maintaining high levels of satisfaction to support customer retention and loyalty.
 
KEY RESPONSIBILITIES • Respond to customer inquiries regarding account services, billing, and document requests • Update and maintain customer account records with accurate contact and interaction details • Process phone-based payments and support check handling procedures • Resolve service concerns and act as a liaison between customers and internal departments • Execute and explain various corporate service processes to customers
 
MINIMUM QUALIFICATIONS • 4+ years of experience servicing commercial accounts • High school diploma or equivalent • Strong communication and issue-resolution skills • Proficient in multi-channel customer service (phone, email, fax)
 
CORE TOOLS &amp; SYSTEMS • CRM platforms • Phone and email service systems • Payment processing tools • Fax/document management software • Microsoft Office Suite
 
PREFERRED SKILLS • Associate degree or higher • Experience with corporate liaison roles • Familiarity with commercial vehicle servicing protocols
 
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: <a href="https://www.cornerstonestaffing.com/privacy" target="_blank">https://www.cornerstonestaffing.com/privacy</a>
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity! 
<h3>Company Description</h3>
CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

<h3>Job Description</h3>
Job DescriptionPosition Summary: 
Medix is looking for customer-focused, compassionate individuals to join our Member &amp; Provider Services Team. In this role, you'll be the first line of support for members and providers, helping them understand and get the most out of their health insurance plans.
This isn't a typical call center position-you'll be assisting with real healthcare issues, from benefits and claims to billing and eligibility, through inbound calls and emails.
 Responsibilities: 
<ul>
<li>Provide empathetic, seamless service to members and providers via phone and email.</li>
<li>Address inquiries related to claims, billing, eligibility, benefits, prescriptions, and provider details.</li>
<li>Use internal systems to accurately explain benefits and claims details.</li>
<li>Actively listen, ask the right questions, and determine the best resolution path.</li>
<li>Document all customer interactions clearly and professionally in the CRM.</li>
<li>Collaborate with internal teams, third parties, and brokers to ensure timely resolutions.</li>
<li>Follow a structured schedule and be open to overtime during peak season (January-March).</li>
</ul>
 Qualifications: 
<ul>
<li>Strong customer service background.</li>
<li>Proficiency with computers and comfort navigating multiple systems.</li>
<li>Basic understanding of health insurance concepts.</li>
<li>Clear, professional communication skills (verbal and written).</li>
<li>Ability to work independently, problem-solve, and think quickly.</li>
</ul>
 Preferred: 
<ul>
<li>Experience with a Third-Party Administrator (TPA).</li>
<li>Call center or high-volume support experience.</li>
<li>Previous health plan or insurance background.</li>
<li>Associate's or Bachelor's degree.</li>
</ul>
 Schedule: 
<ul>
<li>Must be able to commit to 40 hours/week, scheduled between 7a-7p CST.</li>
<li>Available for overtime, including early mornings, evenings or weekends as needed during peak season</li>
</ul>
 Benefits: 
<ul>
<li>Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)</li>
<li>Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)</li>
<li>401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)</li>
<li>Short Term Disability Insurance</li>
<li>Term Life Insurance Plan</li>
</ul>
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine. Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us? 
<h3>Company Description</h3>
Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

<h3>Job Description</h3>
Job DescriptionLHH is actively looking for a proactive and personable Customer Service Representative to manage all aspects of customer interactions for one of our top clients in NC! This role is responsible for handling inquiries via phone and email, processing orders, and providing follow-up support to ensure an exceptional customer experience. The ideal candidate will be a problem-solver with excellent communication skills and the ability to manage both internal and external customer needs with professionalism and efficiency. If this sounds like you, apply today we would love to chat with you!
Key Responsibilities:
<ul>
<li>
Respond to customer inquiries via phone and email in a timely, courteous, and professional manner
</li>
<li>
Process incoming orders accurately and efficiently
</li>
<li>
Provide follow-up support to ensure customer satisfaction
</li>
<li>
Research and resolve customer issues, using available resources and cross-functional collaboration when necessary
</li>
<li>
Maintain detailed and accurate records of customer interactions and transactions
</li>
<li>
Support both internal and external customers with requests of varying complexity
</li>
<li>
Uphold a high standard of customer service and represent the company with integrity and professionalism
</li>
</ul>
Qualifications:
<ul>
<li>
Strong interpersonal and communication skills (both written and verbal)
</li>
<li>
Proven customer service experience preferred
</li>
<li>
Ability to troubleshoot and resolve issues effectively
</li>
<li>
Comfortable handling multiple tasks and priorities in a fast-paced environment
</li>
<li>
Proficiency with common office software and customer service tools
</li>
</ul>
 Pay Details: $18.00 to $19.00 per hour Search managed by: Kaitlynne Hope Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www-uat.lhh.com/us/en/candidate-privacy" target="_blank">https://www-uat.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>
 
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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