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Provider Relations Rep CalOptima Join Us in this Amazing Opportunity The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Provider Relations Rep and help shape the future of healthcare where you'll be an integral part of our Provider Relations team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. You will be responsible for assisting with provider relations and service interactions, including but not limited to developing and training external provider education programs, identifying gaps in network composition and services and assisting the network contracting staff in prioritizing contracting needs. You will ensure that all provider orientations, site visits, access and availability studies are completed within compliance and established time frames. You will also provide support with identifying and remediating operational shortfalls as well as researching and resolving claims. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>95% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Builds and maintains relationships with all network providers.</li>
<li>Performs outreach, monitoring and resolution of operational and/or contractual issues. </li>
<li>Identifies network gaps and performs recruitment to address community network needs.</li>
<li>Completes new provider orientation for all applicable product lines within the CalOptima Health community network.</li>
<li>Conducts site visits to service providers with training and education, resolves issues, educates and interprets staff/providers on policies and procedures, collects credentialing information and reviews Healthcare Effectiveness Data and Information Set (HEDIS) information.</li>
<li>Works with providers to ensure adherence to contract regulatory requirements and to communicate and meet the established CalOptima Health's strategic goals.</li>
<li>Represents CalOptima Health at community and health plan-sponsored events.</li>
<li>Creates and delivers presentations on various CalOptima Health topics to the provider community. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects or duties as assigned. </li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree in business administration, health care administration or related field PLUS 2 years of experience in a health care or managed care setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>Valid driver's license and vehicle, an acceptable driving record and current auto insurance or other approved means of transportation, will be required for work away from the primary office 30% of the time or more.</li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>N/A</li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>N/A</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 306 - $58,205 - $90,217 ($27.98 - $43.3736). 
<ul>
<li>The final salary offered will be based on education, job-related knowledge and experience, skills relevant to the role and internal equity among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Partial Telework (**If the position is Telework, it is eligible in California only**) </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6722700&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is November 26, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6722700" target="_blank">https://jobs.caloptima.org/jobs/provider-relations-rep-505-city-parkway-west-california-united-states-f94551bf-ebf9-4be2-a196-62153df72053</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-90b1f409d7dcce458805517d6cad341a

Provider Relations Rep

Provider Relations Rep CalOptima Join Us in this Amazing Opportunity The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Provider Relations Rep and help shape the future of healthcare where you'll be an integral part of our Provider Relations team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. You will be responsible for assisting with provider relations and service interactions, including but not limited to developing and training external provider education programs, identifying gaps in network composition and services and assisting the network contracting staff in prioritizing contracting needs. You will ensure that all provider orientations, site visits, access and availability studies are completed within compliance and established time frames. Lastly, you will provide support with identifying and remediating operational shortfalls as well as researching and resolving claims. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>95% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Builds and maintains relationships with all network providers.</li>
<li>Performs outreach, monitoring and resolution of operational and/or contractual issues.</li>
<li>Identifies network gaps and performs recruitment to address community network needs.</li>
<li>Completes new provider orientation for all applicable product lines within the CalOptima Health community network.</li>
<li>Conducts site visits to service providers with training and education, resolves issues, educates and interprets staff/providers on policies and procedures, collects credentialing information and reviews Healthcare Effectiveness Data and Information Set (HEDIS) information.</li>
<li>Works with providers to ensure adherence to contract regulatory requirements and to communicate and meet the established CalOptima Health's strategic goals.</li>
<li>Represents CalOptima Health at community and health plan-sponsored events.</li>
<li>Creates and delivers presentations on various CalOptima Health topics to the provider community. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects or duties as assigned. </li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree in business administration, health care administration or related field PLUS 2 years of experience in a health care or managed care setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>Valid driver's license and vehicle, an acceptable driving record and current auto insurance or other approved means of transportation, will be required for work away from the primary office 30% of the time or more.</li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>N/A</li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>N/A</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 306 - $58,205 - $90,217 ($27.98 - $43.3736). 
<ul>
<li>The final salary offered will be based on education, job-related knowledge and experience, skills relevant to the role and internal equity among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Partial Telework (**If the position is Telework, it is eligible in California only**) </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6687106&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is November 11, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6687106" target="_blank">https://jobs.caloptima.org/jobs/provider-relations-rep-505-city-parkway-west-california-united-states-78a29d52-ee45-4664-adfb-431e3f834bcf</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-04c14eabc0b916419c6c54b9f8ff2ccf

<h3>Job Description</h3>
Job Description
State Farm Insurance Agent located in Clifton Park, NY seeking an outgoing, career- ordinated professional to join their team.

Customer Service Rep

<h3>Job Description</h3>
Job DescriptionSalary: $40-50,000 DOE 
Position Overview: We are looking for a dedicated and detail-oriented Customer Service Specialist to join our team. At Madi Lane Bridal Group, we have set ourselves apart in the bridal industry by taking pride in doing the right thing always prioritizing the needs of our retailers and their brides. In this role, you will provide exceptional support to our retail partners, ensuring their needs are met with integrity, care, and a focus on building lasting relationships. The ideal candidate will assist with inquiries, orders, and payments, while ensuring a seamless and positive experience. A specialty in handling payments and collections is a plus. If you have a strong passion for helping others and thrive in a fast-paced environment, we would love to hear from you.
 
Key Responsibilities:
 
<ul>
<li>Retailer Support:
<ul>
<li>Act as the main point of contact for retail partners, providing assistance with product inquiries, order status updates, and any other service-related questions.</li>
<li>Resolve issues or concerns raised by retailers regarding product availability, order fulfillment, delivery timelines, and any other related matters.</li>
<li>Ensure a high level of satisfaction by providing timely and accurate responses to retailer inquiries.</li>
</ul>
</li>
<li>Order Processing &amp; Coordination:
<ul>
<li>Manage and process retailer orders from start to finish, ensuring all details are accurately captured and communicated.</li>
<li>Work closely with the production and logistics teams to ensure orders are processed and shipped in a timely manner.</li>
<li>Track order progress and provide updates to retailers as needed.</li>
</ul>
</li>
<li>Payment Processing &amp; Collections:
<ul>
<li>Process payments for retailer orders, including deposits, final balances, and any additional charges.</li>
<li>Handle collections in a professional manner, working with retailers to ensure timely payments while maintaining positive relationships.</li>
<li>Monitor accounts and follow up on overdue payments, coordinating with the finance team as needed to ensure outstanding balances are addressed.</li>
</ul>
</li>
<li>Multitasking &amp; Efficiency:
<ul>
<li>Effectively handle multiple tasks simultaneously, prioritizing urgent matters while ensuring that all aspects of customer service and order management are addressed efficiently.</li>
<li>Maintain detailed records on retailer accounts, ensuring key interactions and updates are properly documented for consistency and follow-up.</li>
<li>Support the team with any other tasks needed to ensure smooth day-to-day operations.</li>
</ul>
</li>
</ul>
 
Qualifications:
 
<ul>
<li>Experience:
<ul>
<li>2+ years of customer service experience, preferably in a bridal shop or similar retail environment, with a focus on working with retailers.</li>
<li>Experience with payment processing, collections, and managing financial transactions is highly desirable.</li>
</ul>
</li>
<li>Skills:
<ul>
<li>Strong communication skills with the ability to interact professionally with retail partners, build and maintain positive relationships, and effectively handle de-escalation situations to resolve concerns and ensure customer satisfaction both over the phone and through email. Passionate about supporting our retailers in making dreams come true for their brides.</li>
<li>Ability to multitask effectively in a fast-paced environment, managing multiple priorities and maintaining attention to detail.</li>
<li>Excellent organizational skills and proficiency with customer service platforms, payment processing tools, and a strong knowledge of product offerings and company policies.</li>
<li>Ability to prioritize tasks and manage multiple responsibilities simultaneously.</li>
</ul>
</li>
<li>Personal Attributes:
<ul>
<li>Professional, customer-focused, and solution-oriented.</li>
<li>Strong problem-solving abilities with a keen eye for detail.</li>
<li>Team player with a positive attitude and a willingness to collaborate with others.</li>
</ul>
</li>
</ul>
 
Why Join Us:
<ul>
<li>Be part of a dynamic team focused on supporting retailers in the bridal industry.</li>
<li>Competitive compensation and benefits package.</li>
<li>Opportunities for growth and advancement in the bridal and fashion industry.</li>
</ul>
If you have a passion for the bridal industry, experience working with retail partners, and a knack for handling payments and collections, we would love to hear from you! Apply today to join our team and help retailers deliver exceptional experiences to their customers.
 
Job Type: Full-time, Exempt
 
Expected hours: 40 per week
 
Benefits:
 
<ul>
<li>401(k)</li>
<li>Dental insurance </li>
<li>Health insurance</li>
<li>On-the-job training</li>
<li>Paid time off</li>
<li>Maternity leave</li>
<li>Vision insurance</li>
</ul>
 
Shift:
 
<ul>
<li>Day shift 9am - 5pm</li>
</ul>
 
Work Location: In person

<h3>Job Description</h3>
Job Description
Customer Service
Monday-Friday
8AM-5PM
<ul>
<li>Answering high volumes of incoming calls from new and existing customers</li>
<li>Assisting with service start, changes, cancellations, and billing inquiries</li>
<li>Using company systems to input and manage customer account data</li>
<li>Resolving service issues with professionalism and accuracy</li>
<li>Coordinating with other departments to resolve issues quickly</li>
<li>Other duties as assigned.</li>
<li>Maintaining a positive, can-do attitude—even during peak call times</li>
</ul>
Equal Employment Opportunity (EEO) Statement:
Employers Overload is an equal opportunity employer. We are committed to providing a workplace free of discrimination, harassment, and retaliation. We hire, promote, and reward employees based on their qualifications, performance, and potential. We are proud to consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, or any other legally protected status.
Company Description
Employers Overload has been at the forefront of workforce solutions for more than 75 years. We thrive by focusing on what we do best: providing innovative workforce solutions to high quality organizations in the markets we service. We partner with some of the most successful companies in our area to offer workplace opportunities to qualified candidates. We specialize in full-time, long-term positions and offer standard benefits. We also offer part-time and temporary positions when available. We are currently looking for skilled employees with dedication to their given industries. Call us now to speak with someone on our team who can help you find your next opportunity! We look forward to working with you. Employers Overload is an Equal Opportunity Employer, committed to employing a diverse workforce.
Company DescriptionEmployers Overload has been on the forefront of workforce solutions for more than 75 years. We thrive by focusing on what we do best: providing innovative workforce solutions to high quality organizations in the markets we service. We partner with some of the most successful companies in our area to offer workplace opportunities to qualified candidates. We specialize in full-time, long-term positions and offer standard benefits. We also offer part time and temporary positions when available. We are currently looking for skilled employees with a dedication to their given industries. Call us now to speak with someone on our team who can help you find your next opportunity! We look forward to working with you. Employers Overload is an Equal Opportunity Employer, committed to employing a diverse workforce. 
<h3>Company Description</h3>
Employers Overload has been on the forefront of workforce solutions for more than 75 years. We thrive by focusing on what we do best: providing innovative workforce solutions to high quality organizations in the markets we service. \r\n\r\nWe partner with some of the most successful companies in our area to offer workplace opportunities to qualified candidates. We specialize in full-time, long-term positions and offer standard benefits. We also offer part time and temporary positions when available. \r\n\r\nWe are currently looking for skilled employees with a dedication to their given industries. Call us now to speak with someone on our team who can help you find your next opportunity! \r\n\r\nWe look forward to working with you.\r\n\r\nEmployers Overload is an Equal Opportunity Employer, committed to employing a diverse workforce.

<h3>Job Description</h3>
Job Description
Job Title: Retail Customer Service Rep 1
Date Posted: 11/18/2025
Location: Gulfport, MS 39503
Job Type: Contract Full Time
Immediate W2 contract position available in Gulfport, MS.
Estimated Duration: 12 months
Job Description / Desired Qualifications:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Our team of Customer Service Representatives assists customers Monday-Friday 7 a.m. – 7 p.m. (subject to change based on the needs of the business).
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We also provide 24/7 support for outages and emergencies.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Our team is the best in class at helping our customers during major storms.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; As such, weekends and holiday work will also be required as needed to support storm restoration and emergency activities.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We value our customers and are looking for team members that are committed to delivering world-class value in each customer interaction.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; On a typical day, our consultants can have a conversation with customers about starting, stopping, or transferring their service, discussing payment options, offering personalized energy-related products and services, reporting emergency situations, and other general inquiries.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We take pride in serving our customers and communities and expect our team members to do the same.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If you are honest, dependable, and excel in serving others, you will find this role fulfilling and impactful.
Looking for candidates who are:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excited to be a part of a team.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Naturally curious and take pride in resolving issues.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Kind and efficient
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Empathetic and resourceful
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Willing to make important decisions.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent at figuring out solutions to problems.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dependable and possess the resilience to work diligently, even in challenging circumstances.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Self-aware and have the drive to take ownership of their career.
What you’ll be responsible for:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Explaining billing issues and understanding common causes of high bills
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Initiating transferring and disconnection of electric service while offering products and services that meet our customers’ needs.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discussing general customer inquiries
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discussing rate options and educating customers about their energy usage
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assisting customers with setting up payment arrangements through our self-serve channels Functional Expertise
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Answer complex credit and billing inquiries, investigate high bills, analyze customer credit status, quote amount due, offer solutions, and educate customers on payment options.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Process service orders.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Respond to service and rate questions as well as billing inquiries.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Update and maintain customer Personally Identifiable Information (PII)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Adhere to established policies, procedures and quality standards for work performed.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Report service disruptions (i.e., system outages and technical issues)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Offer solutions and solve problems that are sometimes unstructured and that may require reliance on conceptual thinking.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Clearly document all customer interactions
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accountable for consistently meeting individual performance metrics including call handling and call quality expectations.
Business Acumen:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be able to work in a 24/7 working environment, where shifts change due to business needs and seasons.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be able to work required overtime and fulfill on-call obligations.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain working knowledge of all company products and services.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsible for maintaining the security of customer records.
Engagement:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in activities designed to improve customer satisfaction and business performance.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage peer relationships in a manner that supports trust and teamwork.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; If you are dedicated to delivering excellent customer service to customers with high expectations, we encourage you to apply. We provide training, a supportive environment for learning and growth, top pay and benefits, and a culture that is built on the highest standards of customer service.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; This position is located in Gulfport, MS and 100% on-site reporting is required.
Company DescriptionWe provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits. 
<h3>Company Description</h3>
We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.

<h3>Job Description</h3>
Job Description
The Customer Service Rep position at Extron Fence is highly interactive and crucial for our company's success. This role primarily involves communicating with customers by phone, email or via our website's chat feature, handling inquiries, providing support, offering product information and resolving customer issues promptly. Our Customer Service Rep also plays a fundamental role in enhancing our brand's experience by upholding our brand's standards and values.
Key Responsibilities:
As a Customer Service Rep at Extron Fence, your main responsibilities will include:
<ul>
<ul>
<li>Communicating directly with customers and responding to inquiries via email, telephone, and online chat efficiently.</li>
<li>Addressing customer questions or complaints, troubleshooting problems, and providing information about our products and services.</li>
<li>Following up to ensure resolution of all customer queries, thereby enhancing customer satisfaction.</li>
<li>Assisting in product recommendations and educating customers about the features and benefits of products.</li>
<li>Maintaining updated customer records in the company database, including contact details, interactions, transactions, comments, and complaints.</li>
<li>Closely working with the product team to stay updated on new products and services to be able to explain these to customers.</li>
<li>Coordinating with other departments to solve customer-facing problems.</li>
</ul>
</ul>
Qualifications:
The ideal candidate for the Customer Service Rep position at Extron Fence should possess the following qualifications:
<ul>
<ul>
<li>High School Diploma or equivalent; some college or degree preferred.</li>
<li>Previous experience in a customer support role, preferably in the fencing or related industry.</li>
<li>Strong phone handling skills, excellent listening abilities and a natural talent for building relationships.</li>
<li>Extensive knowledge of the industry’s customer service principles and practices.</li>
<li>Good understanding of administration and clerical processes.</li>
<li>Proficient in Microsoft Office Suite and adept at learning company-specific software systems.</li>
</ul>
</ul>
Benefits:
Extron Fence highly values its employees and provides a comprehensive benefits package that includes:
<ul>
<ul>
<li>Competitive salary with performance-based bonus opportunities.</li>
<li>Comprehensive health, dental and vision insurance coverage.</li>
<li>Opportunities for professional development and career advancement.</li>
<li>Paid time off including vacation, sick leave, and holidays.</li>
</ul>
</ul>
This role provides an excellent opportunity to learn, grow and contribute within our thriving company. If you have a passion for providing top-notch service, we would like to hear from you!

<h3>Job Description</h3>
Job Description
Bill Fry the Plumbing Guy is seeking a full-time Customer Service Rep to join our team in Lee's Summit, MO. This dispatching position plays a critical role in supporting both our technicians and our customers by ensuring schedules run smoothly and efficiently. This is a full-time dispatching role. The schedule is Monday through Friday, 8:00 AM to 5:00 PM.
 
WHAT'S IN IT FOR YOU?
We're offering hourly pay of $18 - $25 per hour, depending on experience. We also offer generous benefits, such as:
<ul>
<li>Health, dental, and short- and long-term disability insurance</li>
<li>Paid time off (PTO)</li>
<li>401(k) with company match</li>
<li>Flexible schedules</li>
<li>Uniforms</li>
<li>Company phone</li>
<li>Offsite training opportunities</li>
<li>Mentor/apprentice program for professional growth</li>
<li>Bonus structure</li>
<li>Fun company parties</li>
</ul>
 
HOW WE MAKE A DIFFERENCE
For more than 25 years, we've been a trusted name in residential and light commercial plumbing. From repairs and emergencies to installations, we make sure every job is completed right the first time. What makes us different is our commitment to integrity, quality workmanship, and a strong team-focused approach. When you join our team, you'll find a workplace culture that is genuine, growth-minded, results-driven, and supportive. We value the success and happiness of our employees, offering continuous training, celebrating achievements, and creating an environment where you feel appreciated and motivated to come to work each day.
 
ARE YOU THE CUSTOMER SERVICE REP WE'RE LOOKING FOR?
<ul>
<li>Dispatching experience for a home service company</li>
<li>Experience working with Service Titan</li>
</ul>
 
AVERAGE DAY AS A CUSTOMER SERVICE REP
In this customer service position, you will focus on meeting daily sales targets by maximizing job potential and capacity. You will schedule the appropriate technician for each job to ensure customer needs are met with the right expertise. Throughout the day, you will remain in regular communication with both customers and technicians, keeping schedules updated, addressing changes, and ensuring that operations remain on track.
 
JOIN OUR PLUMBING CUSTOMER SERVICE TEAM!
If you meet the qualifications and are ready to take the next step in your career, we encourage you to apply today through our initial 3-minute, mobile-friendly application.
 
Must have the ability to pass a background check.
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description
Job Title:
Customer Service Rep I
Reports To:
Showroom Manager
Salary:
Base rate
 
Benefits:
<ul>
<li>100% 401K match up to 4%</li>
<li>3-tier medical insurance</li>
<li>2-tier dental insurance</li>
<li>Vision insurance</li>
<li>Employer paid life insurance</li>
<li>Critical illness, hospital indemnity &amp; accident insurance</li>
<li>$3,000 tuition reimbursement</li>
<li>PTO</li>
</ul>
Purpose:
Responsible for providing exceptional customer service to our clients and managing day-to-day warehouse operations. Work closely with our sales and warehouse teams to ensure that all customer needs are met and all orders are fulfilled accurately and efficiently. 
 
General Description:
<ul>
<li>Respond to customer inquiries and provide accurate and timely information regarding product availability, order status, and shipment tracking.</li>
<li>Receive, verify and process payments relating to point of sale orders.</li>
<li>Perform point of sale order data entry and troubleshooting.</li>
<li>Manage customer orders from receipt to delivery, ensuring that all orders are processed accurately.</li>
<li>Answer and manage phone calls on a timely basis.</li>
<li>Provide administration and sales support to field sales personnel.</li>
<li>Identify opportunities to improve customer satisfaction and recommend solutions to address customer needs.</li>
<li>Ensure compliance with all company policies and procedures related to warehouse operations and customer service.</li>
<li>Liaise with operations departments as necessary to facilitate the fulfillment of local orders.</li>
<li>Receive, research, respond, and, if necessary, assist other departments to solve, any and all customer service related issues, including delivery dates and order shortages.</li>
<li>Route any relevant incoming mail, faxes or other correspondence to the appropriate destination point within the group, including electronic orders to be processed in a centralized manner</li>
<li>Provide certain administration/sales support to regional field sales personnel.</li>
<li>Other duties as assigned.</li>
</ul>
 
General Requirements:
<ul>
<li>1-3 years of related experience in customer service, preferably in a warehouse or logistics environment.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving and analytical skills.</li>
<li>Knowledge of Microsoft Office Suite and experience working with inventory management systems.</li>
<li>Ability to work in a fast-paced environment and manage multiple priorities.</li>
<li>Computer focused to learn internal system as well as other web-based processing systems.</li>
<li>Able to identify problems providing prompt resolution.</li>
<li>Work with product returns, processing credits, submitting claims with shipping carriers.</li>
<li>Multi-task; comfortable working with a fast paced environment; able to set priorities.</li>
</ul>
 Monday - Friday 8:00 AM - 5:00 PM

Customer Service Rep I

<h3>Job Description</h3>
Job DescriptionJob Description 
 Customer Service Representative
Duties &amp; Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino’s Pizza guidelines. Maintaining a clean and organized work environment from our customer’s viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check.
Additional Information 
All your information will be kept confidential according to EEO guidelines.

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