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Customer Service Representative/Office Manager Local insurance Agency has a position available: Title: Customer Service Rep/Producer Location: Gilford, NH Compensation: Competitive pay depending on level of experience and knowledge plus 25 days PTO, health benefits and short-and long-term disability insurance. Start Date: Immediately Reason for the Opening: Position just opened up Book of Business: Mix of small commercial business and personal lines Responsibilities: Client engagement, renewal marketing &amp; team leadership (training and managing workflows for junior Account Managers and Account Assistants on your team), strong organizational and time management skills. High attention to detail and accuracy Please submit cover letter and resume to: James Crowley 25 Country Club Road Suite 203 Gilford, NH 03249 Email to: <a href="mailto:jim@holbrookinsurance.com" target="_blank">jim@holbrookinsurance.com</a> 603 293-0044

Customer Service Representative/Office Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Responsible for managing internal communications with the customers and all the Toll Solutions processes areas. This includes but not limited to: taking orders, modifying orders, order confirmation, aid managing customer expectations, recording customer complaints, arrange or assist in arranging freight, following up on past due invoices, Provide batch receipts, COA’s and raw material receipts to customers if applicable. 
Requirements:
<ul>
<li> Maintaining a positive, empathetic, and professional attitude toward customers</li>
<li> Responding promptly to customer inquiries.</li>
<li> Communicating with customers through various channels.</li>
<li> Acknowledging and resolving customer complaints.</li>
<li> Processing orders, forms, applications, and requests.</li>
<li> Keeping records of customer interactions, transactions, comments, and complaints.</li>
<li> Communicating and coordinating with colleagues as necessary.</li>
<li> Providing feedback on the efficiency of the customer service process.</li>
<li> Ensure customer satisfaction and provide professional customer support.</li>
</ul>
 
Key Responsibilities and Deliverables
<ul>
<li>Manage internal communication with customers</li>
<li>Coordinate customer needs and requests with all departments</li>
<li>Maintain customer files</li>
<li>Arrange or assist in arranging freight for customer shipments</li>
<li>ISO certification (internal and external audits)</li>
</ul>

Customer Service Rep

<h3>Job Description</h3>
Job Description
Customer Service Representative Job Summary Provides customer service and resolves issues by offering solutions, explanations and options. General Accountabilities Provides customers' information about products or services, takes or enters orders, cancels accounts, or obtains details of complaints. Ensures full customer satisfaction and maintains a friendly, helpful demeanor. Identifies and prioritizes problems and issues related to service area. Maintains close contact with customer to give updates on progress toward resolution of issue or service request. Ensures that appropriate changes were made to resolve customers' problems. Refers unresolved customer issues to designated departments for further investigation. Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken. *The company reserves the right to add or change duties at any time. Job Qualifications Education: High school diploma or equivalent Experience: 1-2 years of related experience Skills Excellent verbal and written communicationService orientationCritical thinkingActive listening

<h3>Job Description</h3>
Job Description
 
OrthoPediatrics Specialty Bracing: 
 
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! 
Our Vision: 
 
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.
 
Position Description: 
The Customer Service Representative will possess a pleasant, professional and friendly attitude and develop a rapport with our customers and our internal departments. A successful Customer Service Representative will be detailed oriented, have the ability to multitask, handle customer complaints and meet our standard requirements in ordering our custom bracing products.
Core Responsibilities: 
<ul>
<li>Listen and respond to customer questions regarding bracing products, services and orders.</li>
<li>Become an expert in all our product offerings and services to be able to assist all our customer demands.</li>
<li>Process customer orders taken by phone, fax and email. </li>
<li>Ability to focus on audit information in an order for accurate information: </li>
<li>1) call customers and clarify any errors or missing information.</li>
<li>2) act as the liaison between production technician and customer for clarification.</li>
<li>3) inspect scans, x-rays and casts for clarity.</li>
<li>Update customer demographic information in NetSuite software.</li>
<li>Work closely with Production Leads, Production Supervisor, Quality Engineer and Director of Manufacturing to follow up on any customer complaints.</li>
<li>Communicate with Shipping and Receiving Specialist for any order changes or issues that may arise.</li>
<li>Manage the production workload utilizing production queues for the 4 production lines.</li>
<li>Attend weekly Customer Service huddles.</li>
<li>Attend morning production huddles and report the previous days’ output and revenue.</li>
<li>Invoice the previous day’s shipped products utilizing NetSuite.</li>
<li>Participate, and sometime chair, Lean A3 groups to increase efficiencies in company.</li>
<li>Other duties as assigned.</li>
</ul>
Education/Experience: 
<ul>
<li>Experience working with Microsoft Office applications.</li>
<li>Excellent communication skills written, oral and interpersonal.</li>
<li>Excellent listening and problem-solving skills.</li>
<li>Ability to remain flexible and adaptable to changes in the work, schedules and assignments.</li>
<li>Proficiency with attention to details, research, and record keeping. </li>
<li>2+ years telephone/customer service support experience a plus.</li>
</ul>
 
Benefits Offered for Eligible Employees:
<ul>
<li>Medical Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Long &amp; Short-Term Disability</li>
<li>Life Insurance and AD&amp;D</li>
<li>Retirement Savings Plan</li>
<li>Paid Time Off (PTO) &amp; Holidays</li>
</ul>
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

CUSTOMER SERVICE REP

<h3>Job Description</h3>
Job Description
Provides customers with accurate and timely information to ensure customer satisfaction.
Specific Duties
<ul>
<li>Process new and repeat orders for production, ensuring all aspects of order entry are complete and accurate. Handle all customer inquiries and complaints. Process and follow up on customer quotation requests for pricing. Track customer orders through the use of scheduling reports. Foreword edits to the OM for daily production meetings.</li>
<li>Enter all new accounts in the Hagen system. Enter and follow design/prototype orders. Ensure that all completed orders are processed in an expedient manner. </li>
<li>Oversee the processing of all customer-related correspondence, art, color matches, and order acknowledgments with the help of the Customer Service Assistant. Coordinate prospect and customer mailings related to information or sample requests.</li>
<li>Enter all prospect and customer quotations to the estimating department, ensuring the completeness and accuracy of all information being submitted to the estimating department.</li>
<li>Follow up on all quotations given to the estimating department, including delivery to customers.</li>
<li>Coordinate all necessary paperwork and processes necessary to ensure customer needs are met or exceeded.</li>
<li>Handle all customer inquiries and complaints in a professional manner.</li>
<li>Maintain an accurate finished goods inventory including, when necessary, order entry, physical inventories, inventory resolution, and reporting.</li>
<li>Keep immediate work area clean and orderly. </li>
<li>All other duties as assigned.</li>
</ul>
Responsibilities
<ul>
<li>Demonstrate a professional attitude at all times. Process all incoming documentation in the most expedient and concise manner supplying all necessary information. Service BGS customers and prospective customers in an expedient and professional manner.</li>
</ul>
Expertise/Training/Educational Qualifications:
<ul>
<li>Relevant clerical/customer service experience</li>
<li>Problem solving and decision making skills</li>
<li>Math, measuring and evaluation skills</li>
<li>Listening and communication skills</li>
<li>Professional appearance and attitude</li>
<li>Computer skills and above average keyboarding skills</li>
<li>Strong clerical abilities</li>
<li>Organizational skills</li>
<li>Self-motivated to stay productive</li>
<li>Ability to read and understand product blueprints</li>
<li>Phone skills</li>
<li>Above average grammar, reading and comprehension</li>
<li>Ability to maintain focus on multiple projects</li>
<li>Ability to follow directions</li>
</ul>

<h3>Job Description</h3>
Job Description
Frozen Food Express is looking for a Customer Service Representative for our Lancaster, TX location.
Our strategic vision at Frozen Food Express is to be the premier temperature-controlled LTL carrier in North America. Our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our customers. Customer Service Representatives are eligible for an attractive benefits package including medical, dental, vision, matching 401(k) retirement plan, life insurance plans, vacation, and sick time. 
Responsibilities: 
<ul>
<li>Perform customer service functions related to the business.</li>
<li>Responsible for daily hands-on customer related situations, account development and customer satisfaction.</li>
<li>Commit to and receive detailed customer load information by telephone, fax or electronic tendering.</li>
<li>Accurately and timely input all load information into the operating system.</li>
<li>Serve as customer’s first line of communication and refer customer to the proper department as necessary.</li>
<li>Use exceptional telephone skills to present a quality-oriented image where the customer is treated in a consistent, courteous and efficient manner so that the impress reflect excellence.</li>
<li>Manage service issues by researching and coding all applicable service failures in the system.</li>
<li>Anticipate and facilitate problem resolution on all load issues to meet or exceed total customer expectation,</li>
<li>Assist in collecting and maintain current customer information in the operating system.</li>
<li>Communicate service issues, declined business and new business opportunities to the sale department.</li>
<li>Communicate effectively and professionally with customer, operations personnel and executive management.</li>
<li>Perform any other reasonable related job duties as required by customer as assigned by Director of Customer Service or Customer Service Manager.</li>
<li>Regular and reliable attendance is required.</li>
<li>Other duties as assigned by management.</li>
</ul>
Qualifications/Skills:
<ul>
<li> 3 years of recent customer service experience.</li>
<li> This is NOT an entry level, administrative position; it required the skills of a well-seasoned customer service professional.</li>
<li> Must be able to demonstrate the skills outlined in the Job Description.</li>
<li> Transportation industry or Logistics experience preferred.</li>
<li> HS Diploma or Equivalent. </li>
<li> Demonstrate keyboarding, data entry, and 10-key experience. </li>
<li> Working knowledge and experience with AS400 and EDI.</li>
<li> Excellent communication skills both verbal and written.</li>
<li> Ability to thrive and enjoy in fast paced environment. </li>
<li> Excellent organizational skills </li>
</ul>
The statements above are intended to describe the general nature of the list of job requirements and/or duties performed by the employees and may not contain all capabilities necessary to perform the job at all times due to circumstances. Statements are not intended to be construed as an exhaustive list of all duties. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected to and must be able to perform all such duties and tasks.
Employment will require a criminal background investigation and a drug/alcohol screening. While FFE promotes a drug free workplace, we no longer include marijuana in our comprehensive pre-employment drug screening program for any positions not regulated by the Department of Transportation. Impairment in the workplace is strictly prohibited and we will continue to test for all drugs and alcohol in compliance with our Reasonable Suspicion Policy.
Frozen Food Express is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origins, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, or any other characteristic protected by law.
Benefits: Our competitive benefits package will include health care (medical, dental, and vision), matching 401(k) retirement plan, $25,000 in company paid life insurance, disability plans, vacation, sick time and more. Find out what other benefits FFE has to offer when you choose to start your career with us! 
#zr
Company DescriptionFFE is the largest nationwide asset-based temperature-controlled LTL transportation &amp; warehousing provider. Founded in 1943, our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our Customers. We empower our team to embrace personal development, technology and diversity to deliver unparalleled service. FFE is an Equal Opportunity Employer. We are committed to creating an inclusive and respectful workplace across the company in all departments. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. 
<h3>Company Description</h3>
FFE is the largest nationwide asset-based temperature-controlled LTL transportation &amp; warehousing provider. Founded in 1943, our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our Customers. We empower our team to embrace personal development, technology and diversity to deliver unparalleled service. FFE is an Equal Opportunity Employer. We are committed to creating an inclusive and respectful workplace across the company in all departments. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

<h3>Job Description</h3>
Job Description
Force Home Services Heating, Air Conditioning, &amp; Plumbing in Denton, TX is calling all customer service representatives to apply to join our amazing HVAC team as a full-time Customer Service Rep!
 
WHY YOU SHOULD JOIN OUR TEAM
We are a family-first HVAC company with a great team of people that are passionate about what they do. We pay our Customer Service Reps a base salary starting at $15/hour and can earn over $60,000/year with bonuses and commissions. We also offer an unlimited monthly individual bonus and unlimited monthly team bonus. Our HVAC team also enjoys great benefits, including medical, dental, vision, a 401(k) plan, life insurance, vacation accrual from the 1st day, AND performance bonuses. We also make it easy to apply to this customer service representative opportunity with our initial quick mobile-optimized application. If we have your attention, please continue reading!
 
ABOUT FORCE HOME SERVICES HEATING, AIR CONDITIONING &amp; PLUMBING
Force Home Services, formerly known as Air Force Mechanical, has come a long way since its inception in 1998. Over the years, we have grown and expanded, and our name has evolved to reflect that change. We provide heating, air conditioning, and plumbing (HVAC) services locally from Dallas to Plano and Southlake to Denton. We are not here to merely be building code compliant and to meet industry standards. We are welcomed into our customers' homes with the expectation that we are experts in the fields of plumbing, heating, and cooling homes. It's our job to deliver that expectation.
We are proud of our well-equipped and trained employees. Our goal is to have our employees look forward to getting up every day and coming in to work. We offer a safe, clean, and enjoyable work environment. We offer continuous training in order to improve our abilities in all areas. In addition to TOP compensation and benefits packages for all employees, we provide a career path for all employees (5 years and beyond).
 
ARE YOU A GOOD FIT?
Ask yourself: Do you have excellent interpersonal and communication skills? Are you organized and detail-oriented? Can you work well with others? Do you prioritize your tasks and time effectively? Are you willing to go the extra mile to help our customers? Can you demonstrate professionalism and patience when dealing with stressful situations? If so, please consider applying for this customer service representative position today!
 
YOUR LIFE AS A CUSTOMER SERVICE REP
As a Customer Service Rep, your positive and friendly disposition shines through all your interactions. It is one of the reasons that our customers enjoy doing business with us! As we continue to grow, you accommodate our needs to take care of our clients and sell our home services. When you interact with clients, you always communicate clearly and kindly. As issues or concerns arise, you handle them with patience and quickly find resolutions. You enjoy helping others and using your skills to fuel your success!
 
WHAT WE NEED FROM YOU
<ul>
<li>High school diploma or GED</li>
</ul>
If you can meet these requirements and perform this customer service representative job as described above, we would be happy to have you as part of our HVAC team!
Location: 76205

<h3>Job Description</h3>
Job DescriptionCustomer Service Rep
Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our client, a family-owned leader in luxury appliances, serving builders, designers, and homeowners across the Baltimore/DC Metro area.
Responsibilities
<ul>
<li>Provide outstanding customer service through various channels, including phone, email, and chat</li>
<li>Assist customers with inquiries regarding products and services</li>
<li>Schedule service technicians based on territories, workloads, and client needs</li>
<li>Perform data entry tasks accurately to maintain up-to-date customer records</li>
<li>Collaborate with team members to resolve issues and improve overall client satisfaction.</li>
<li>Communicate proactively with clients on status updates and backordered parts</li>
<li>Coordinate with manufacturers for product exchanges, concessions, or warranty claims</li>
</ul>
Qualifications
<ul>
<li>2+ years of experience in customer service, scheduling, or service coordination (appliance, HVAC, plumbing, electrical, or similar required)</li>
<li>Proficient computer skills, including data entry and Microsoft Office applications</li>
<li>Excellent typing skills with attention to detail for accurate documentation</li>
<li>A positive attitude, strong work ethic, and commitment to delivering high-quality service</li>
</ul>
Additional Information:
<ul>
<li>Location: Jessup, MD (onsite)</li>
<li>Pay: $22.00 - $25.00</li>
<li>Hours: 9:00am - 5:00pm</li>
<li>Schedule: Monday - Friday (Rotating half Saturdays every 2 months)</li>
<li>Type: Direct-Hire / Permanent </li>
</ul>
Qualified candidates should email their resume to <a href="mailto:aj@jasurdagroup.com" target="_blank">aj@jasurdagroup.com</a> for immediate consideration.

<h3>Job Description</h3>
Job Description
Our sole purpose is to create a strong, long lasting partnership with our customers, and to deliver quality corrugated products. Our management team is searching for a highly motivated, positive, detail oriented customer service manager with excellent problem solving and leadership skills.
The candidate for this position will work with customers and internal departments to enter orders, build specifications and handle important daily tasks. The candidate will manage existing business, develop strong customer relationships and ensure customers expectations are met. Multi-tasking and computer skills are necessary in this fast-paced and highly detail oriented environment.
Responsibilities
<ul>
<li>
Manage existing customers and getting back to customers
</li>
<li>
Develop strong customer relationships through excellent communication skills
</li>
<li>
Resolve problems by clarifying the customer’s complaint and determining cause and selecting/explaining the best solution to solve the problem
</li>
<li>
Manage a high volume of calls and emails
</li>
<li>
Communicating with internal teams
</li>
<li>
Generating sales with opportunity for a bonus if metrics hit
</li>
<li>
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
</li>
</ul>
Qualifications
<ul>
<li>
Communication skills
</li>
<li>
Listening skills
</li>
<li>
Customer Service Experience
</li>
<li>
Ability to multitask and problem solve in a fast paced environment
</li>
<li>
Efficiency, organizational and leadership skills
</li>
<li>
Administrative skills
</li>
</ul>
<ul>
<li>
Computer literacy in order to learn our computer system
</li>
<li>
Microsoft Office Suite (Word, Outlook &amp; Excel)
</li>
</ul>
Job Type: Full-time (Monday-Friday)
Benefits: Health, Dental, 401K
Company DescriptionSince the production of its first corrugated box in 1968, R &amp; R Corrugated Packaging Group has established itself as a leader of corrugated converting operations in New England. Centrally located in Bristol Connecticut, R &amp; R has 206,000 square feet of combined manufacturing and warehouse space. Our facility is equipped with state of the art machinery necessary to fulfill any of our customer’s packaging needs. Our sole purpose is to create a strong, long lasting partnership with our customers, and to deliver quality corrugated products. 
<h3>Company Description</h3>
Since the production of its first corrugated box in 1968, R &amp; R Corrugated Packaging Group has established itself as a leader of corrugated converting operations in New England. Centrally located in Bristol Connecticut, R &amp; R has 206,000 square feet of combined manufacturing and warehouse space. Our facility is equipped with state of the art machinery necessary to fulfill any of our customer’s packaging needs. Our sole purpose is to create a strong, long lasting partnership with our customers, and to deliver quality corrugated products.

<h3>Job Description</h3>
Job Description
LoanMax Title Loans - Customer Service Representative (Entry Level)

**We are currently hiring for the following location: 704 Military Avenue, Green Bay, WI**

Incentives:
** Eligible for $1 raise after 90 days 
•Full Time Positions: rotating Monday – Friday 10am-6pm and rotating Saturdays 9am-2pm. Closed Sundays!
•Weekly Pay
•Health benefits
•Paid Holidays
•Vacations
•Paid time off
•Paid on-site training
•Competitive Salaries
Requirements:
•Must be 18 years or older
•Must be able to work full time
•A high school degree or equivalent
•Basic computer and data entry experience
•Minimum 1 years customer service experience
•Collections experience preferred
•Criminal background check
•Consumer credit check
•Drug screen
Primary Responsibilities:
•Provide superior customer service
•Loan processing
•Cash handling
•Collection calls
 
Our background:
LoanMax Title Loans is one of America’s most respected title loan companies. We currently own and operate nearly 1,000 offices in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need.
We believe our Customer Service Representatives are the heart of our business. We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and seeking a career providing superior customer service.

11,078 Customer Service Rep Jobs