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Position Summary
The Office of the General Counsel (OGC) currently consists of 16 attorneys working collaboratively to provide a full range of legal services to Columbia University.&nbsp; OGC is seeking an attorney with corporate and/or transactional experience to work on a range matters of including:&nbsp; business matters, contract review, litigation, labor and employment, copyright, property acquisitions, student and faculty issues, and tax, among others. Although the role will be generalist in nature, it will focus on contracts/transactional matters at the outset and may be adjusted based on the experience/skills of the successful candidate and needs of the organization. The Assistant/Associate title and salary will be commensurate with level of relevant experience.
Responsibilities
<ul>
<li>Provide advice and counsel to internal clients, including University leadership, on a wide variety of issues of critical importance to the University;</li>
</ul>
<ul>
<li>Draft, negotiate, and/or review a variety of contracts related to topics such as online educational platforms and executive education, educational collaboration and affiliation agreements, and MOUs; Monitor legal issues and trends affecting higher education; analyze relevant research, trends, and proposed regulations to make recommendations on matters affecting institutions of higher learning; Develop, draft and interpret University policies; counsel on issues of policy formation and application; Respond to complaints, demands, subpoenas and regulatory inquiries directed to the University; Conduct and/or oversee and support internal investigations; Manage outside counsel on certain litigation, investigations and audits; Work independently on routine legal matters while recognizing issues of institutional importance, taking proactive steps to resolve issues while keeping the General Counsel, Deputy General Counsel and internal clients appropriately informed; Effectively communicate to clients by clearly explaining practical solutions for addressing problems, appropriately balancing legal considerations with institutional programmatic and policy objectives; and Support all University related legal eﬀorts as needed.</li>
</ul>
Minimum Qualifications &amp; Skills
Education: A Juris Doctor degree from a nationally recognized law school with excellent academic credentials in law school and in undergraduate studies.
Required:
<ul>
<li>Five plus years of practice experience at law ﬁrm, government agency and/or in-house experience in advising and counseling clients (Assistant/Associate title will be commensurate with level of relevant experience); Higher Education, government agency and/or other in-house experience a plus; Ability to analyze complex situations and react appropriately; Ability to exercise sound judgment after researching and interpreting relevant facts; Ability to prioritize and meet deadlines; Ability to supervise outside counsel in a cost-eﬀective manner; Ability to work with minimal supervision and to handle multiple high priority tasks simultaneously Excellent drafting skills; Conﬁdence and judgment necessary to act pragmatically; High level of intellectual curiosity; Ability and desire to function collaboratively; Strong interpersonal skills and the ability to communicate easily with colleagues and internal clients; and Must be admitted to the New York State Bar or admitted within one year of hire.</li>
</ul>

Associate General Counsel

Fin'l Srvcs: Morgan Stanley Services Group Inc. is hiring for following roles throughout facilities in NY, NY: Director, Technology to create &amp; review data architecture, eng'g standards, best practices, &amp; architecture models, as part of global ENS network eng'g team (JR017738, salary range $181,000 - $181,000); Vice President Lead Software Engineer to implement state of art tech solutions for Firm's Global Fraud Operations division (JR014984, salary range $199,000 - $210,000); Vice President, Tech Product Owner to work on tech, softw apps &amp; syst's req'd by regulatory bodies to ensure internal clients adhere to firm compliance, monitoring &amp; record keeping obligations (JR014957, salary range $158,000 - $210,000); Vice President, Application Development Team Management to deliver softw using best practices of dvlpmt, dsgn, testing &amp; deployment (JR000508, salary range $201,000 - $210,000); &amp; Director, Production Management to conduct research on variety of tech sectors, themes, &amp; industry trends w/ a focus on artificial intelligence (AI) (JR000400, salary range $145,000 - $155,000). All positions req rel. degree &amp;/or exp &amp;/or skills. Multiple open positions at various prof'l levels. For more info &amp; to apply online, visit us at <a href="https://morganstanley.eightfold.ai/careers?source=mscom" target="_blank">https://morganstanley.eightfold.ai/careers?source=mscom</a> &amp; search for these opportunities. No calls pls. EOE

Financial Services

Senior System Engineer, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 20% telecommuting permitted): Develop high-quality enterprise integration solutions that meet the demanding challenges of usability, resilience, performance, scalability, and security. Lead and participate in creating MVPs (Minimum Viable Products) and POCs (Proof of Concepts) for new concepts to achieve desired tasks to evaluate customer solutions and their feasibility. Lead and participate in the architectural discussions and conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal. Develop interfaces to intelligently manage message routing, data mapping, orchestration, and reliability between nodes. Focus on developing services/APIs that are reusable and meet the scope defined in the monthly and quarterly release plans. Develop exception scenarios and ensure the possible misconfigurations are covered with instructive messages, which enables easy debugging for the client and provides a graceful termination of the application. Work with consumers to explain the execution of connectivity tests in different environments, API endpoint URL change, authentication and authorization process at service level and production implementation plan. Provide support to all production's installs, help the team to deploy APIs into production and perform validations. Support troubleshooting the production and non-production incidents. Utilize: Service Oriented architecture (Web services, SOAP, WSDL) and Micro services, TIBCO Business Works (5.x,6.x), TIBCO Enterprise Messaging Service (EMS), Java programming language, Spring framework and Spring boot. Required: Bachelor's degree or equivalent in Computer Science, Mathematics or related (employer will accept Associate's degree plus two (2) years of IT experience in lieu of a Bachelor's degree) and two (2) years of experience as a Senior System Engineer or related. Two (2) years of experience must include utilizing Service Oriented architecture (Web services, SOAP, WSDL) and Micro services, TIBCO Business Works (5.x, 6.x), TIBCO Enterprise Messaging Service (EMS), Java programming language, Spring framework and Spring boot. $127234 to $160000 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference SN151 in the subject line.

Senior System Engineer

Our team is growing! HealthFitness is hiring full-time and part-time Lifeguards at our corporate client sites in Anna, Ohio (25 miles S of Lima) and Marysville, OH (40 miles NW of Columbus). This role is perfect for individuals who value safety, enjoy helping others, and want to stay active in a welcoming aquatic environment.
Why Work With Us
<ul>
<li>Competitive benefits for full-time employees</li>
<li>Free access to our onsite fitness center and pool to use off shift</li>
<li>Positive and welcoming onsite culture</li>
<li>Professional development opportunities and career growth potential</li>
<li>Not certified yet? No problem! *Site may be able to provide Red Cross Lifeguard certification training at discounted rate.</li>
</ul>
Facility Hours of Operation&nbsp;
Anna, OH: M-F 9:30 AM – 5:30 PM, Sat 10am -3pm
Marysville, OH: M-F 5am-6pm, Sat 10am-3pm
Key Accountabilities
<ul>
<li>Monitor and ensure safety and well-being of patrons using the aquatic facilities.</li>
<li>Enforce and explain rules as necessary.</li>
<li>Respond appropriately to any emergency.</li>
<li>Perform chemical testing and documents results for three bodies of water and a hot tub four times a day.</li>
<li>Attend all required staff meetings and training.</li>
<li>Ensure that needs of the aquatic center are being met by folding towels; cleaning; filling water machines; and inspecting the Aquatics Facility to ensure safe environment for members.</li>
<li>Maintain a professional attitude.</li>
<li>Other duties as needed/assigned.</li>
</ul>
 Minimum Requirements
<ul>
<li>Must be at least 16 years old.</li>
<li>American Red Cross Lifeguarding with CPR/AED for Professional Rescuers and First Aid certification. *Site may be able to provide Red Cross Lifeguard certification training at discounted rate.</li>
<li>Meet HealthFitness Fitness and Skill standards.</li>
<li>Be dependable, alert and able to interact with people of all ages in a positive manner with strong customer service skills.</li>
<li>Computer proficiency in MS Office including Word, Excel and Outlook; and working knowledge of the member management system, databases, and tools.</li>
<li>Applicants must meet hiring requirements including but not limited to pre-employment drug test.</li>
</ul>
&nbsp; All lifeguards are required to perform a basic lifeguard skill test consisting of:
<ul>
<li>500 yard swim.</li>
<li>Active, Passive, Submerged rescues.</li>
<li>Spinal injury management in shallow and deep water.</li>
<li>Other various techniques that were learned during the Lifeguard Training Program.</li>
</ul>
Ready to make an impact? Apply today and join HealthFitness in creating a safe, healthy community!
Compensation:&nbsp;$14-$17/Hour.&nbsp;Pay is dependent on experience and qualifications.
Come join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. For full-time positions, we offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.&nbsp;
HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business.  We are an equal opportunity employer, including disability and protected veteran status.

HealthFitness

Lifeguard

Package Consultant- Hyperion, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US: Provide day-to-day project support for maintaining the Centralized Consolidation Initiative (CCI) application using Hyperion Financial Management (HFM) and Hyperion Financial Data Quality Management (FDMEE). Support enhancements by gathering business requirements with CCI Business using the Power Steering tool. Translate customer needs into formal design documents. Prepare Estimate Work Orders (EWO) for business approval. Provide technical estimates, develop solutions, and lead programming and testing efforts, ensuring client acceptance via tools like HFM and FDMEE. Update technical design documents, process manuals, and create reusable assets regularly. Promote code changes and maintain the track of design documents through M-Files and Service Now. Conduct monthly Change Control Review Board (CCRB) meetings with responsible stakeholders. Work on tickets as part of daily project support through Service Now (SNOW). Participate in quality procedures and provide necessary information for the CCI audit process. Create Unit/UAT test scripts for both minor and major enhancements as per requirements. Provide access to users by analyzing business needs through a complex access reconciliation process using Identity IQ tool. Ensure effective communication between the firms offshore counterpart and the CCI business. Provide high-quality and value-adding consulting solutions to customers at different stages--from problem definition to diagnosis to solution design, development, and deployment using the Hyperion suite. Utilize: Oracle Hyperion Financial Management (HFM), Oracle Hyperion Financial Data Management Enterprise Edition (FDMEE), Oracle Hyperion Financial Reporting (FR), Data Integration --(ERP-FDMEE/HFM), Oracle Hyperion Data Relationship Management (DRM), Oracle Hyperion Administrator, and Service Now, Mfiles. Required: Master's degree or equivalent in Computer Science or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as a Package Consultant or related. One (1) year of experience must include utilizing Oracle Hyperion Financial Management (HFM), Oracle Hyperion Financial Data Management Enterprise Edition (FDMEE), Oracle Hyperion Financial Reporting (FR), Data Integration --(ERP-FDMEE/HFM), Oracle Hyperion Data Relationship Management (DRM), Oracle Hyperion Administrator, Service Now, Mfiles. $150,301 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference D182 in the subject line.

Package Consultant- Hyperion

Staff Attorney sought by Korean American Civic Empowerment for Community Inc. in Flushing, NY. Client Services; Community Outreach &amp; Education; Legal Research &amp; Case Management; Community Advocacy; Work with volunteers, legal interns &amp; external organizations. Reqd JD Degree, NY Bar Admission, Speaking &amp; Writing in Korean. Send resume to <a href="mailto:hr2025@kace.org" target="_blank">hr2025@kace.org</a>.

STAFF ATTORNEY

<h3>Job Description</h3>
Job Description
Healthcare Administrative Partners, HAP, is looking for an experienced Client Services Manager with a customer first mentality to work full-time in our Client Services team. 
Healthcare Administrative Partners is a leading provider of medical billing, coding and consulting for healthcare providers. Our headquarters is located near Philadelphia in Media, PA. Our outsourcing operations are conducted in our Media location as well as in our Portsmouth, NH office. We strive to deliver our services effectively, efficiently, and with the highest level of integrity possible. That's how we've earned our clients' trust for over two decades and continue to earn their business every day. From helping healthcare providers attain their financial objectives to having more time to spend with patients, we're enabling our clients to achieve their goals specifically because of the dedication of our employees. 
As the Client Service Manager, you will be play a critical role within the group by overseeing various projects including: operational assessments and performance improvement initiatives; physician operations and business plan development and validation for population health initiatives; network assessment, strategy development and integration; physician engagement, leadership, and governance; provider compensation design and implementation; clinical and administrative quality, workflow analysis and design; market research, analysis and forecasting; practice management system and EHR system implementation and support. This role will also provide services around Physician-Hospital alignment and integration issues around clinical, operational, and financial with merging, integrating and stabilizing value-based practice operations.
Duties include:
<ul>
<li>Assume complete ownership of key project tasks within larger engagements, including development and presentation of key findings and recommendations.</li>
<li>Financial pro forma development, risk adjustment and financial benchmarking.</li>
<li>Conduct senior level physician and administrative interviews.</li>
<li>Carry out substantial business analyses and deliver high quality, client-ready work.</li>
</ul>
The ideal candidate will have a working knowledge of Value Based Care principles and models (ACOs/CINs/Population Health/Managed Care) and experience implementing them in a physician practice setting and a working understanding of radiology physician training and respective medical practice support requirements. In addition:
<ul>
<li>Demonstrated poise and business maturity to perform effectively and add value in the client environment.</li>
<li>Strong knowledge of and application of healthcare research resources. </li>
<li>Understanding of basic federal regulatory principles, desired.</li>
<li>Experience reviewing and assessing contracts related to physician practices (physician employment, professional services agreements, etc).</li>
<li>Knowledge in physician quality assurance reporting metrics to ensure compliance with practice PSA agreements.</li>
<li>Strong knowledge base of fundamental concepts of practice benefits (retirement, health insurance, life insurance, long-term care, etc).</li>
<li>Understanding of market/financial analysis in context of healthcare provider needs. </li>
<li>Strong quantitative skills, required.</li>
<li>Demonstrated written and oral communication and presentation skills.</li>
<li>Excellent organizational skills. </li>
<li>Strong attention to detail and accuracy.</li>
<li>Strategic problem solver. </li>
<li>Strong PowerPoint and Excel skills required, Access skills. </li>
</ul>
You must not be subject to employment restriction from a former employer (such as a non-compete) that would prevent you from performing the job responsibilities as described.
If you are passionate about your work, able to manage the inevitable obstacles that come your way, and are willing to go the extra mile to exceed expectations, we're interested in talking to you.
Benefits: Competitive pay, Health insurance, Dental insurance, Vision insurance, Retirement plan, Paid time off, Flexible schedule, Philanthropy
 
E-Verify and Equal Opportunity Employer

Client Services Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description 
This role will focus on our largest and most complex strategic customers. They will have a high degree of customer interaction - cultivating, owning and managing client relationships at all levels in the organization. Functions as the trusted customer advisor. Responsible for the Health and retention of the account. Accountable for account revenue growth, expanding products and service offering and alternate revenue streams.
Oversee Strategic Relationship staff who manage multi-channel communication projects on behalf of major customer accounts. Sets direction and priorities for RRD's service team. Position will lead efforts relating to strategic initiatives including continuous support model improvements and compliance to achieve contractual targets and related performance metrics. Position will require extensive collaboration with Customers, RRD stakeholders and external print and service providers.
Responsibilities:
<ul>
<li>Responsible for the account management activities during and after the sale to enable the Sales Representatives to focus on selling activities</li>
<li>Respond to customer requests and inquiries regarding current and future work</li>
<li>Resolve issues that may arise during production of customer products. Keep leadership and sales team informed of customer project status, progress, issues, enhancements and modifications as required&nbsp;</li>
<li>Maintain accurate, complete, up-to-date standard operating procedures, in addition to detailed account history</li>
<li>Assist in the implementation and execution of products and services</li>
<li>Consult with Customers to understand business issues and goals, and works with customer to develop improved solutions to business needs</li>
<li>Work with Sales and Leadership to develop and prepare sales product presentations for use on up-sell and new business opportunities</li>
<li>Work with Sales Representative, Sales Management and Leadership in identifying customer needs and opportunities to secure new business.</li>
<li>Maintain up to date knowledge of industry trends, new products, specifications, competitor strengths and weaknesses and communicates new information to Sales Representatives</li>
<li>May be involved in specific customer projects as assigned by sales management</li>
<li>Performs other related duties and participates in special projects as assigned</li>
<li>Primary agent of problem resolution and Customer Service enhancement.</li>
<li>Performs other related duties and participates in special projects as assigned</li>
<li>Work with Customer to manage their print and communication needs</li>
<li>Partner with Customer to ensure all goals and objectives are met on a project-by-project basis.</li>
<li>Assist, maintain and manage specifications, quoting process and order entry</li>
<li>Assist and/or guide staff in the development of custom printing projects: including size, material, and print recommendations and researching new idea element&nbsp;</li>
<li>Assist in the facilitation of creating prototypes and development of custom print pieces</li>
<li>Maintain all Customer compliance procedures and ensure the Customers branding guidelines are met</li>
<li>Work with vendors to ensure SLA's are met and products are received by the customer on time</li>
<li>Make recommendations to the customer to move print work to other sites/vendors when issues arise</li>
<li>Provide monthly reports on spend, internal vs. external source, number of projects.</li>
</ul>
Qualifications 
<ul>
<li>Bachelor degree in discipline related to functional work or role with 8 years of relevant work experience</li>
<li>Must be able consistently identify critical elements, variables and alternatives to develop solutions</li>
<li>Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions</li>
<li>Able to apply excellent functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments</li>
<li>Able to apply expertise in all the tools or applications used to complete work assignments</li>
<li>Able to mentor junior level team members in the use of tools and/or systems in the position</li>
<li>Able to explain programs policies and procedures in language that is understood by others</li>
<li>Must be able to modify communication style both formal and informal to match the appropriate level of the audience targeted</li>
<li>Requires strong understanding of the impact of a message on the organization or customer</li>
<li>Additional job requirements may be listed on the staffing requisition</li>
<li>Occasional travel may be required.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
The&nbsp;national pay range for this role is $77,900 to $124,600 / year. The pay&nbsp;range may be&nbsp;slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance,&nbsp;maternity leave, adoption assistance, and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans

Manager - Client Services

<h3>Job Description</h3>
Job Description
Come explore the Power of Possibility with a career at SPS! We have a fantastic opportunity for an experienced Client Services Manager to come join our team in Altamonte Springs!
The Client Services Manager (CSM) position is to sit on-site with our client and oversee multiple sites or projects. The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. The CSM will act as the primary daily client. While overseeing the staff onsite for all supervisory functions required.
Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.
What will you be doing:
<ul>
<li>Proactively institutes the SPS Governance Model to ensure client satisfaction.</li>
<li>Standardizes policies and procedures, including statistical monthly reporting and benchmarks.</li>
<li>Drives operational improvements and solution design.</li>
<li>Troubleshoots and resolve all client, site management and site staff issues.</li>
<li>Coordinates, implements, and oversees any special projects.</li>
<li>Coordinates and leads vendor partner negotiations.</li>
<li>Manages site financials in terms of hours, gross margin spread, profitability and growth.</li>
<li>Manages direct reports, including managerial staff.</li>
<li>Assists in the development of training materials and execution of formal training sessions</li>
<li>Support business development internally and as directed.</li>
<li>Maintains consistent communication with client and SPS at all levels.</li>
<li>Managers the receipt, delegation, and successful completion of all client requests. Handle escalations as needed if Supervisor is unable to.</li>
<li>Meets all client and SPS deadlines.</li>
<li>Manages all resources within the operation, including people, hardware/software, and facilities.</li>
</ul>
What are we looking for:
<ul>
<li>High School Diploma (or equivalent) required.</li>
<li>Minimum of 5+ years of experience in high level relationship building and operational management.</li>
<li>Previous management/ supervisor experiences overseeing 5-10 employees.</li>
<li>Ability to build business relationships and interact effectively with C level executives.</li>
<li>Solid understanding of selling skills.</li>
<li>Exceptional computer skills.</li>
<li>Industry related experience a plus.</li>
<li>Driven by client satisfaction, with proven track record of diplomacy and ownership.</li>
<li>Strong integrity, solid business ethics.</li>
<li>Strong team approach to account management.</li>
<li>Creative strategic thinking and performance.</li>
<li>Required to maintain an overall professional appearance and attitude.</li>
<li>Adhere to all policies and procedures required.</li>
</ul>
Travel: Some local travel is required for this position. Approximately up to 25%.
WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
About SPS
 is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. 
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

<h3>Job Description</h3>
Job DescriptionPosition Summary &amp; Role Description
Peace at HomeCare is a women-owned and operated home care agency that is well established in the Central New York Region for over 14+ years. Peace is a boutique-style, concierge companion home care agency and licensed caregiver employment agency. We deliver highly personalized services that empower clients to live independently with dignity and comfort. Our approach combines compassionate care, attention to detail, and a deep commitment to long-term, supportive relationships.
Peace at HomeCare embodies our core values:
Community - honest &amp; timely
Accountability - reliable, consistent &amp; dependable
Respect - for colleagues, families, clients and individual dignity
Excellence &amp; Compassion - in every action and interaction
Supportive Teamwork - working together to uplift others
As an employer, Peace at HomeCare is dedicated to cultivating lasting relationships and a culture of compassion, advocacy, and excellence. Our white-glove service model and commitment to quality make us a preferred choice for clients and caregivers alike.
The Client Services Manager leads client engagement efforts, ensuring that each client receives exceptional care and a seamless experience. This role involves maintaining strong client relationships, managing service delivery, addressing feedback, and collaborating across departments to enhance performance and satisfaction.
Key Responsibilities
 
<ul>
<li>
Serve as the primary liaison among clients and agency staff
</li>
<li>
Conduct regular check-ins and home visits to assess satisfaction and quality of care with clients 
</li>
<li>
Onboard new clients and ensure smooth service implementation 
</li>
<li>
Provide assistance and support for clients with Long-Term Care Insurance 
</li>
<li>
Analyze client feedback to recommend service improvements 
</li>
<li>
Collaborate with internal teams to ensure timely, effective service delivery 
</li>
<li>
Participate in the on-call rotation (after-hours and holidays) 
</li>
<li>
Foster a professional, respectful, and compassionate culture aligned with company values 
</li>
<li>
Perform additional duties as assigned to support agency operations
</li>
</ul>
Qualifications
 
<ul>
<li>
Bachelor’s degree in Human Services, Healthcare Management, or related field.
</li>
<li>
3–5 years of management experience in home care, healthcare, or related service industry.
</li>
<li>
Knowledge of state and federal home care regulations, preferred.
</li>
</ul>
Work Environment
 
<ul>
<li>
Hybrid/remote based role with frequent travel to client homes or community events.
</li>
</ul>
Compensation &amp; Benefits
 
<ul>
<li>
Competitive salary - $25.00-$30.00/hr
</li>
<li>
HRA Account with reimbursement of up to $325.00/monthly
</li>
<li>
Paid time off and holidays up to 3 weeks per year
</li>
<li>
Retirement plan eligibility after one (1) of employment with up to a 4% match, with profit sharing
</li>
<li>
Bonus opportunities 
</li>
<li>
Professional development opportunities
</li>
<li>
Pup-friendly office environment
</li>
</ul>
Join Our Team
If you’re passionate about delivering compassionate, high-quality service and want to make a meaningful difference in people’s lives, we’d love to hear from you. Apply today to grow your career with Peace at HomeCare!
 Monday-Friday, 9:00AM-5:00PM 40 hours

97,675 Client Services Manager Jobs