<h3>Job Description</h3>
Job Description
JANUS et Cie a reputable, design-focused leader in the furniture industry is seeking detailed individuals to work as a Client Services Specialist to support our Sales Reps in the coordination of all sales accounts for their particular territory.
 
For more than 40 years JANUS et Cie has offered sophisticated, high-end indoor and outdoor furnishings and is growing in all major locations throughout the U.S. catering to the all market sectors. The company has built a solid reputation by presenting world-class products, marketing programs and Brand recognition with exemplary service. The sales team partnered with its back up sales support is peerless and top of class in the industry.
This job is based in Santa Fe Springs, CA and is office based Monday-Friday
Hourly Range: $22-$24 HR DOE
 
Under the direction of your manager, you will be responsible for the following duties:
 
-Building and maintaining effective working relationships with sales team, vendors, clients, and end-users.
-Partnering with assigned sales rep to manage the day-to-day activities of all accounts.
-Preparing sales quotes.
-Processing and managing complex orders.
-Invoicing and collecting payments, and releasing for shipment to clients.
-Answering questions regarding changes and status of orders.
-Ensuring thorough knowledge of product lines and options to clients.
-Resolving issues related to order, shipment and payments.
-Other duties as assigned.
 
The right person for the job will demonstrate the following:
 
-Detailed individual
-Sense of urgency and the ability to prioritize
-Good judgment and the ability to make timely and responsible decisions effecting the needs of the customer
-Able to build relationships with colleagues and clients
-Able to juggle multiple projects and handle pressure without letting it distract from the quality of work
-Self-motivated and able to work with minimal supervision
-Great customer service and communication skills
REFLECTS OUR BRAND VALUES:
<ul>
<li>We listen to our Customers</li>
<li>We rely on our Members</li>
<li>We honor Integrity</li>
<li>We embrace Continuous Learning</li>
<li>We lead with Design</li>
<li>We create Value</li>
<li>We make the World Better</li>
</ul>

Client Services Specialist

<h3>Job Description</h3>
Job Description
Job Description
Client Service Specialist
The Client Service Specialist reports to the Client Service Manager and ensures our offices in Northern California, Southern California, and Nevada run efficiently, while building trusting relationships with clients. The Client Service Specialist is the first point of contact for our clients and works in person at the office answering phone calls, confirming scheduled appointments, resolving issues, updating client information, and dispatching technicians. The Client Service Specialist maximizes technician time and mileage when dispatching. As needed, the Client Service Specialist will update clients on any changes. The Client Service Specialist ensures customer satisfaction by following up with clients after their services have been performed.
Remote Work Available:
<ul>
<li>None</li>
</ul>
Supervisory Responsibilities
<ul>
<li>None</li>
</ul>
Duties and Responsibilities
<ul>
<li>Adheres to all standard telephone measurements set in place. Uses proper telephone etiquette.</li>
<li>Answers email and phone inquiries by clarifying desired information; researches, locates, and provides information all while maintaining HIPAA.</li>
<li>Answers phones, looks up results, enters orders and results in LIMS, answers clinic questions as capable and appropriate or refers questions to Laboratory Manager as needed.</li>
<li>Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.</li>
<li>Diagnoses, responds, and troubleshoots with high levels of customer service when responding to breakdowns, unforeseen changes to “en route” deliveries, driver call offs, customer delays, etc.</li>
<li>Assists with day to day operations in a timely manner.</li>
<li>Understands individual client needs and builds rapport with all client contacts.</li>
<li>Communicates with clients by way of phone calls, email, or site visits frequently.</li>
<li>Fielding and assisting with client requests with utmost urgency and accuracy.</li>
<li>Acts as a liaison between our contingent employees and client companies.</li>
<li>Assists with employee needs and inquiries in a timely manner.</li>
<li>Handles contingent employee concerns, complaints, and/or needs and facilitates a resolution.</li>
<li>Assists with onboarding of new facilities and clients.</li>
<li>Performs blood draws at sites as needed</li>
<li>Schedules regular maintenance on all vehicles.</li>
<li>Establishes efficient routes and transportation schedules.</li>
<li>Monitors Drivers to ensure adherence to schedules and proper driving practices.</li>
<li>Monitors employee check outs and daily emails to ensure that the technicians are following the best practices when it comes to work related tasks, client satisfaction, and handling any issues that may arise.</li>
<li>May assist with training, coaching, and the development of coworkers and students.</li>
<li>Performs other duties as assigned.</li>
<li>Must take all assigned Human Resources trainings and classes.</li>
<li>Responsible for attending all department and staff meetings.</li>
</ul>
Education and Experience
<ul>
<li>High School Diploma or GED.</li>
<li>1 year experience in a Phlebotomy, required.</li>
<li>Certified Phlebotomy Technician I license, required.</li>
</ul>
Knowledge, Skills and Abilities Required
<ul>
<li>Record maintenance skills.</li>
<li>Ability to provide excellent customer service.</li>
<li>Ability to communicate effectively, both verbally and written.</li>
<li>Ability to independently tackle tasks.</li>
<li>Ability to quickly address and resolve issues.</li>
<li>Ability to maintain calendars and schedule appointments.</li>
<li>Ability to understand and follow specific instructions and procedures.</li>
<li>Ability to prepare and print routine correspondence, labels, and/or other basic written material.</li>
<li>Word processing and/or data entry skills.</li>
<li>Skill in the use of operating basic office equipment.</li>
</ul>
Physical Requirements
<ul>
<li>Work is normally performed in a typical interior/office work environment.</li>
<li>Work may require prolong periods of driving and sitting in a vehicle.</li>
<li>Prolonged periods of sitting and a desk and working on a computer.</li>
<li>Prolonged periods of standing at a copy machine.</li>
<li>Must be able to lift up to 25 pounds.</li>
</ul>
 M - F 8:30am - 5:00pm

<h3>Job Description</h3>
Job Description
FamilyKind | New York | Part-Time
Organization: FamilyKind Job Type: Part-Time maximum of 25 hours per week&nbsp;
Pay Range:&nbsp; $20 to $24 per hour based on experience and qualifications&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Location: Lower Manhattan, Hybrid. Remote with in-person meetings/events and work from the office once a week. Reports To: Director of Service Impact and Consultant Success
About FamilyKind: FamilyKind is a nonprofit organization dedicated to supporting families navigating separation, divorce, and transition. We offer parenting education, mediation, parenting coordination, coaching services and much more to empower families to thrive through challenging times. Compassion, professionalism, and a client-centered approach are at the heart of all we do.
Position Overview: FamilyKind is seeking a Client Services Specialist who will serve as the first point of contact for clients, providing a welcoming, empathetic, and professional experience from the initial inquiry through service registration and intake. This role is key to ensuring a smooth, supportive journey for every client while also helping coordinate internal processes between teams. In this role, you will be reporting to the Director of Service Impact and Consultant Success.&nbsp;
Key Responsibilities:
Client Communication &amp; Support
<ul>
<li>
Serve as the first point of contact for client inquiries via phone and email.
</li>
<li>
Provide professional, compassionate, and confidential communication at every stage.
</li>
<li>
Explain FamilyKind’s services and help clients understand their options.
</li>
<li>
Schedule consultations and ensure smooth hand-offs to consultants and program staff.
</li>
<li>
Maintain supportive, ongoing communication with clients throughout their engagement.
</li>
</ul>
Program &amp; Service Coordination
<ul>
<li>
Manage registration and intake for mediation, coaching, parenting coordination (PC), and parenting education programs (SPF, IPE, and PEAP).
</li>
<li>
Process and track payments and retainer fees; establish payment plans as needed.
</li>
<li>
Schedule and support PEAP parenting education classes, including tech support during sessions, sending out the certificate of completion.
</li>
<li>
Responsible for monthly reports/letters to the Judges regarding the cases they referred and telling them about future classes and services related to PEAP (monthly)
</li>
<li>
Coordinate ACOD and HEART group enrollment, contracts, and invoicing.
</li>
<li>
Support the IPE program by reviewing forms, coordinating PE/client matches, managing contracts, invoicing, and issuing letters of completion.
</li>
</ul>
Administrative &amp; Data Management
<ul>
<li>
Maintain accurate records of SOAP notes, contracts, evaluations, and reports for IPE clients.
</li>
<li>
Send and collect participant evaluations; compile and analyze data for monthly reports.
</li>
<li>
Track and compile grant-related data in accordance with funder guidelines.
</li>
<li>
Create and maintain flyers and marketing materials for services and programs.
</li>
<li>
Collaborate with the FamilyKind webmaster to ensure website content is up-to-date and promotional emails are distributed.
</li>
<li>
Monitoring Familykind comments on google maps made by our clients, responding when appropriate and alerting the ED to anything concerning.&nbsp;
</li>
</ul>
Internal Coordination &amp; Reporting
<ul>
<li>
Create weekly and monthly reports on service participation and inquiries.
</li>
<li>
Support service administration by managing contracts and assisting with intake processes.
</li>
<li>
Participate in team meetings, training sessions, and professional development opportunities, including potential mediation training
</li>
</ul>
Must haves:
<ul>
<li>
. Must be willing and able to commute to lower Manhattan weekly
</li>
<li>
Being bilingual (English &amp; Spanish). Knowledge of more languages is a plus.
</li>
<li>
Prior experience in client service, intake coordination, nonprofit settings, or family support services is an asset.
</li>
<li>
Strong interpersonal and communication skills, with a client-first mindset.
</li>
<li>
Highly organized, detail-oriented, and able to manage multiple tasks at once.
</li>
<li>
Comfortable using CRM systems, scheduling software, and payment tracking tools (training provided).
</li>
</ul>
Preferred Skills &amp; Qualifications:
<ul>
<li>
Ability to work independently, problem-solve, and collaborate across teams.
</li>
<li>
Interest in or willingness to complete mediation training over time is a plus.
</li>
<li>
Commitment to upholding FamilyKind’s values of compassion, integrity, and inclusivity.
</li>
<li>
Education background: At least GED, ideally communication, nonprofit management background.
</li>
</ul>
Additional Details:
<ul>
<li>
Training and support will be provided during onboarding and beyond.
</li>
<li>
Paid Time Off Policy - FamilyKind offers PTO to all employees who work 20 hrs or more per week. Employees are eligible to use accrued PTO after they have been with the organization for 90 days.
</li>
</ul>
Start date in August
To Apply: Please send a resume explaining your interest in the role to <a href="mailto:hroperations@familykind.org" target="_blank">hroperations@familykind.org</a>.

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary
The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basic to moderate level mathematical skills to successfully balance their cash drawer daily. CSSs give excellent customer service by acting as the first point of contact for in-person and telephone client interactions.
 
Work hours for this position will be between Monday and Friday from 8 a.m. to 5 p.m. 
 
Responsibilities
Transaction and Deposit Services
<ul>
<li>Complete daily routine tasks by time sensitive deadlines including but not limited to night drop, mail deposits, incoming / outgoing mail, vault balancing, foreign item processing and end-of-day tasks (I, II)</li>
<li>Process a variety of banking transactions including but not limited to check cashing, withdrawals, deposits, loan payments, monetary instruments, credit verifications and assisting clients in entering safe deposit boxes (I, II)</li>
<li>Follow bank procedures regarding safeguarding of bank currency, i.e. drawer, vault, coin and dual control responsibilities for vault buys / sells and ATM / armored truck shipments (I, II)</li>
<li>Follow bank procedures regarding ordering of currency and coin from Federal Reserve Bank and Bank of North Dakota (II)</li>
<li>Follow bank procedures regarding federal and state regulations such as Bank Secrecy Act (BSA) and Regulation CC (I, II)</li>
<li>Service and maintain Customer Identification Program (CIP), account data and/or various customer requests including but not limited to address changes, online banking password resets, account closing, stop payments and debit cards (I, II)</li>
<li>Image and rescan over-the-counter transactions in ImageCentre software (I, II) </li>
<li>Review BSA reports and create detailed notes regarding pertinent findings (II)</li>
<li>Scan and index documents via FDM Scanning (II)</li>
</ul>
Customer Service
<ul>
<li>Responsible for following Premier Experience service standards to internal and external customers in person, on the telephone and through email / mail communication (I, II)</li>
<li>Perform unique Premier Experiences aimed to enhance / build community / customer relations (I, II)</li>
<li>Attend Customer Experience (CX) Meetings and Core Value Celebration Calls (I, II)</li>
</ul>
Sales
<ul>
<li>Maintain a working knowledge of Choice Bank’s systems, products, services, policies and procedures to recommend products or services to customers that will benefit them. Includes referrals to operating units such as insurance, wealth, mortgage and leasing (I, II)</li>
</ul>
Other
<ul>
<li>Maintain lobby appearance and assist in arranging pick up service for couriers (I, II)</li>
<li>Order customer supplies such as checks, deposit slips and endorsement stamps through Deluxe (I, II)</li>
<li>Maintain complete confidentiality with regards to customer accounts, loans and bank relationships (I, II)</li>
<li>Assist with completing special projects and assignments as directed by department leadership (I, II)</li>
<li>Perform duties outside normal scope as assigned (I, II)</li>
</ul>
System Support
<ul>
<li>Maintains a working knowledge of FIS Core, HORIZON Teller Software, ImageCentre and FDM Scanning (I, II)</li>
<li>Maintains a working knowledge of third-party vendor systems / software / websites (I, II)</li>
</ul>
Requirements:
Qualifications
<ul>
<li>0 to 1 years of relevant experience </li>
<li>Highschool Diploma</li>
<li>Acts as a team player with excellent interpersonal skills and develops partnerships. </li>
<li>Takes initiative by proactively identifying what needs to be done and acts</li>
<li>Communicates effectively with excellent written and oral communication skills</li>
<li>Exhibits problem-solving, analytical thinking, and decision-making skills</li>
<li>Proficient computer skills including Microsoft Office (Word, Excel, Access)</li>
<li>Must work in an efficient, systematic way</li>
<li>Must display consistency, thoroughness, attention to detail, and strong organizational skills</li>
</ul>
Cultural Alignment
Choice is #PeopleFirst, banking second. 
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams, and recognize the success in bringing people and banking together in our communities.
In contributing to our culture, Choice team members are guided by our core values.
<ul>
<li>Embrace change and encourage innovation.</li>
<li>Know when to ask for help and know when to offer help.</li>
<li>Better the places we live.</li>
<li>Work hard. Do the right thing. Have a little fun.</li>
</ul>
Our vision of Diversity at Choice is supported by our #PeopleFirst mission and our core values.
Being #PeopleFirst means that Choice is committed to focusing attention and resources towards creating an environment where everyone feels respected and valued and can do their best work. Doing the right thing means encouraging employees to share their experiences and ideas, and to bring their whole authentic selves to work. Together, we can build an inclusive culture that seeks out, supports, and celebrates diverse voices. We can use our diversity to fuel creativity and innovation and bring us closer to our customers and the communities we serve. Be welcome at Choice. We can see you here.
 
Disclosure
This job description is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a significant risk to the health and safety of themselves or other employees. 
 
All employment at Choice Financial Group is “at will” employment. This position description does not create an employment contract, implied or otherwise.

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary
The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basic to moderate level mathematical skills to successfully balance their cash drawer daily. CSSs give excellent customer service by acting as the first point of contact for in-person and telephone client interactions.
 
Work hours for this position will be between Monday and Friday from 8 a.m. to 5 p.m. along with a rotational Saturday schedule of 9:00 a.m. to 12:00 p.m. 
 
Responsibilities
Transaction and Deposit Services
<ul>
<li>Complete daily routine tasks by time sensitive deadlines including but not limited to night drop, mail deposits, incoming / outgoing mail, vault balancing, foreign item processing and end-of-day tasks (I, II)</li>
<li>Process a variety of banking transactions including but not limited to check cashing, withdrawals, deposits, loan payments, monetary instruments, credit verifications and assisting clients in entering safe deposit boxes (I, II)</li>
<li>Follow bank procedures regarding safeguarding of bank currency, i.e. drawer, vault, coin and dual control responsibilities for vault buys / sells and ATM / armored truck shipments (I, II)</li>
<li>Follow bank procedures regarding ordering of currency and coin from Federal Reserve Bank and Bank of North Dakota (II)</li>
<li>Follow bank procedures regarding federal and state regulations such as Bank Secrecy Act (BSA) and Regulation CC (I, II)</li>
<li>Service and maintain Customer Identification Program (CIP), account data and/or various customer requests including but not limited to address changes, online banking password resets, account closing, stop payments and debit cards (I, II)</li>
<li>Image and rescan over-the-counter transactions in ImageCentre software (I, II) </li>
<li>Review BSA reports and create detailed notes regarding pertinent findings (II)</li>
<li>Scan and index documents via FDM Scanning (II)</li>
</ul>
Customer Service
<ul>
<li>Responsible for following Premier Experience service standards to internal and external customers in person, on the telephone and through email / mail communication (I, II)</li>
<li>Perform unique Premier Experiences aimed to enhance / build community / customer relations (I, II)</li>
<li>Attend Customer Experience (CX) Meetings and Core Value Celebration Calls (I, II)</li>
</ul>
Sales
<ul>
<li>Maintain a working knowledge of Choice Bank’s systems, products, services, policies and procedures to recommend products or services to customers that will benefit them. Includes referrals to operating units such as insurance, wealth, mortgage and leasing (I, II)</li>
</ul>
Other
<ul>
<li>Maintain lobby appearance and assist in arranging pick up service for couriers (I, II)</li>
<li>Order customer supplies such as checks, deposit slips and endorsement stamps through Deluxe (I, II)</li>
<li>Maintain complete confidentiality with regards to customer accounts, loans and bank relationships (I, II)</li>
<li>Assist with completing special projects and assignments as directed by department leadership (I, II)</li>
<li>Perform duties outside normal scope as assigned (I, II)</li>
</ul>
System Support
<ul>
<li>Maintains a working knowledge of FIS Core, HORIZON Teller Software, ImageCentre and FDM Scanning (I, II)</li>
<li>Maintains a working knowledge of third-party vendor systems / software / websites (I, II)</li>
</ul>
Requirements:
Qualifications
<ul>
<li>0 to 1 years of relevant experience </li>
<li>Highschool Diploma</li>
<li>Acts as a team player with excellent interpersonal skills and develops partnerships. </li>
<li>Takes initiative by proactively identifying what needs to be done and acts</li>
<li>Communicates effectively with excellent written and oral communication skills</li>
<li>Exhibits problem-solving, analytical thinking, and decision-making skills</li>
<li>Proficient computer skills including Microsoft Office (Word, Excel, Access)</li>
<li>Must work in an efficient, systematic way</li>
<li>Must display consistency, thoroughness, attention to detail, and strong organizational skills</li>
</ul>
Cultural Alignment
Choice is #PeopleFirst, banking second. 
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams, and recognize the success in bringing people and banking together in our communities.
In contributing to our culture, Choice team members are guided by our core values.
<ul>
<li>Embrace change and encourage innovation.</li>
<li>Know when to ask for help and know when to offer help.</li>
<li>Better the places we live.</li>
<li>Work hard. Do the right thing. Have a little fun.</li>
</ul>
Our vision of Diversity at Choice is supported by our #PeopleFirst mission and our core values.
Being #PeopleFirst means that Choice is committed to focusing attention and resources towards creating an environment where everyone feels respected and valued and can do their best work. Doing the right thing means encouraging employees to share their experiences and ideas, and to bring their whole authentic selves to work. Together, we can build an inclusive culture that seeks out, supports, and celebrates diverse voices. We can use our diversity to fuel creativity and innovation and bring us closer to our customers and the communities we serve. Be welcome at Choice. We can see you here.
 
Disclosure
This job description is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a significant risk to the health and safety of themselves or other employees. 
 
All employment at Choice Financial Group is “at will” employment. This position description does not create an employment contract, implied or otherwise.

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary
The Client Services Specialist (CSS) is responsible for professionally responding to the immediate needs of clients related to transaction processing, online banking access, loan payments, and deposit account functionality. A CSS has cash handling responsibility and will use basic to moderate level mathematical skills to successfully balance their cash drawer daily. CSSs give excellent customer service by acting as the first point of contact for in-person and telephone client interactions.
Responsibilities
Transaction and Deposit Services
<ul>
<li>Complete daily routine tasks by time sensitive deadlines including but not limited to night drop, mail deposits, incoming / outgoing mail, vault balancing, foreign item processing and end-of-day tasks (I, II)</li>
<li>Process a variety of banking transactions including but not limited to check cashing, withdrawals, deposits, loan payments, monetary instruments, credit verifications and assisting clients in entering safe deposit boxes (I, II)</li>
<li>Follow bank procedures regarding safeguarding of bank currency, i.e. drawer, vault, coin and dual control responsibilities for vault buys / sells and ATM / armored truck shipments (I, II)</li>
<li>Follow bank procedures regarding ordering of currency and coin from Federal Reserve Bank and Bank of North Dakota (II)</li>
<li>Follow bank procedures regarding federal and state regulations such as Bank Secrecy Act (BSA) and Regulation CC (I, II)</li>
<li>Service and maintain Customer Identification Program (CIP), account data and/or various customer requests including but not limited to address changes, online banking password resets, account closing, stop payments and debit cards (I, II)</li>
<li>Image and rescan over-the-counter transactions in ImageCentre software (I, II) </li>
<li>Review BSA reports and create detailed notes regarding pertinent findings (II)</li>
<li>Scan and index documents via FDM Scanning (II)</li>
</ul>
Customer Service
<ul>
<li>Responsible for following Premier Experience service standards to internal and external customers in person, on the telephone and through email / mail communication (I, II)</li>
<li>Perform unique Premier Experiences aimed to enhance / build community / customer relations (I, II)</li>
<li>Attend Customer Experience (CX) Meetings and Core Value Celebration Calls (I, II)</li>
</ul>
Sales
<ul>
<li>Maintain a working knowledge of Choice Bank’s systems, products, services, policies and procedures to recommend products or services to customers that will benefit them. Includes referrals to operating units such as insurance, wealth, mortgage and leasing (I, II)</li>
</ul>
Other
<ul>
<li>Maintain lobby appearance and assist in arranging pick up service for couriers (I, II)</li>
<li>Order customer supplies such as checks, deposit slips and endorsement stamps through Deluxe (I, II)</li>
<li>Maintain complete confidentiality with regards to customer accounts, loans and bank relationships (I, II)</li>
<li>Assist with completing special projects and assignments as directed by department leadership (I, II)</li>
<li>Perform duties outside normal scope as assigned (I, II)</li>
</ul>
System Support
<ul>
<li>Maintains a working knowledge of FIS Core, HORIZON Teller Software, ImageCentre and FDM Scanning (I, II)</li>
<li>Maintains a working knowledge of third-party vendor systems / software / websites (I, II)</li>
</ul>
Requirements:
Qualifications
<ul>
<li>0 to 1 years of relevant experience </li>
<li>Highschool Diploma</li>
<li>Acts as a team player with excellent interpersonal skills and develops partnerships. </li>
<li>Takes initiative by proactively identifying what needs to be done and acts</li>
<li>Communicates effectively with excellent written and oral communication skills</li>
<li>Exhibits problem-solving, analytical thinking, and decision-making skills</li>
<li>Proficient computer skills including Microsoft Office (Word, Excel, Access)</li>
<li>Must work in an efficient, systematic way</li>
<li>Must display consistency, thoroughness, attention to detail, and strong organizational skills</li>
</ul>
Cultural Alignment
Choice is #PeopleFirst, banking second. 
People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams, and recognize the success in bringing people and banking together in our communities.
In contributing to our culture, Choice team members are guided by our core values.
<ul>
<li>Embrace change and encourage innovation.</li>
<li>Know when to ask for help and know when to offer help.</li>
<li>Better the places we live.</li>
<li>Work hard. Do the right thing. Have a little fun.</li>
</ul>
Our vision of Diversity at Choice is supported by our #PeopleFirst mission and our core values.
Being #PeopleFirst means that Choice is committed to focusing attention and resources towards creating an environment where everyone feels respected and valued and can do their best work. Doing the right thing means encouraging employees to share their experiences and ideas, and to bring their whole authentic selves to work. Together, we can build an inclusive culture that seeks out, supports, and celebrates diverse voices. We can use our diversity to fuel creativity and innovation and bring us closer to our customers and the communities we serve. Be welcome at Choice. We can see you here.
 
Disclosure
This job description is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a significant risk to the health and safety of themselves or other employees. 
 
All employment at Choice Financial Group is “at will” employment. This position description does not create an employment contract, implied or otherwise. 
 
The base salary for this role is listed below. This pay range is posted to comply with wage transparency laws. The base salary may vary based on skill, ability, knowledge, experience and geographic location. Full time employees are also eligible for a competitive bonus and benefits package. Check out bankwithchoice.com/careers for an outline of current benefit offerings.

<h3>Job Description</h3>
Job Description
Job Description
Client Service Specialist
The Client Service Specialist reports to the Client Service Manager and ensures our offices in Northern California, Southern California, and Nevada run efficiently, while building trusting relationships with clients. The Client Service Specialist is the first point of contact for our clients and works in person at the office answering phone calls, confirming scheduled appointments, resolving issues, updating client information, and dispatching technicians. The Client Service Specialist maximizes technician time and mileage when dispatching. As needed, the Client Service Specialist will update clients on any changes. The Client Service Specialist ensures customer satisfaction by following up with clients after their services have been performed.
Remote Work Available:
<ul>
<li>None</li>
</ul>
Supervisory Responsibilities
<ul>
<li>None</li>
</ul>
Duties and Responsibilities
<ul>
<li>Adheres to all standard telephone measurements set in place. Uses proper telephone etiquette.</li>
<li>Answers email and phone inquiries by clarifying desired information; researches, locates, and provides information all while maintaining HIPAA.</li>
<li>Answers phones, looks up results, enters orders and results in LIMS, answers clinic questions as capable and appropriate or refers questions to Laboratory Manager as needed.</li>
<li>Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.</li>
<li>Diagnoses, responds, and troubleshoots with high levels of customer service when responding to breakdowns, unforeseen changes to “en route” deliveries, driver call offs, customer delays, etc.</li>
<li>Assists with day to day operations in a timely manner.</li>
<li>Understands individual client needs and builds rapport with all client contacts.</li>
<li>Communicates with clients by way of phone calls, email, or site visits frequently.</li>
<li>Fielding and assisting with client requests with utmost urgency and accuracy.</li>
<li>Acts as a liaison between our contingent employees and client companies.</li>
<li>Assists with employee needs and inquiries in a timely manner.</li>
<li>Handles contingent employee concerns, complaints, and/or needs and facilitates a resolution.</li>
<li>Assists with onboarding of new facilities and clients.</li>
<li>Performs blood draws at sites as needed</li>
<li>Schedules regular maintenance on all vehicles.</li>
<li>Establishes efficient routes and transportation schedules.</li>
<li>Monitors Drivers to ensure adherence to schedules and proper driving practices.</li>
<li>Monitors employee check outs and daily emails to ensure that the technicians are following the best practices when it comes to work related tasks, client satisfaction, and handling any issues that may arise.</li>
<li>May assist with training, coaching, and the development of coworkers and students.</li>
<li>Performs other duties as assigned.</li>
<li>Must take all assigned Human Resources trainings and classes.</li>
<li>Responsible for attending all department and staff meetings.</li>
</ul>
Education and Experience
<ul>
<li>High School Diploma or GED.</li>
<li>1 year experience in a Phlebotomy or Medical Assistant role, required.</li>
<li>Certified Phlebotomy Technician I license, required.</li>
</ul>
Knowledge, Skills and Abilities Required
<ul>
<li>Record maintenance skills.</li>
<li>Ability to provide excellent customer service.</li>
<li>Ability to communicate effectively, both verbally and written.</li>
<li>Ability to independently tackle tasks.</li>
<li>Ability to quickly address and resolve issues.</li>
<li>Ability to maintain calendars and schedule appointments.</li>
<li>Ability to understand and follow specific instructions and procedures.</li>
<li>Ability to prepare and print routine correspondence, labels, and/or other basic written material.</li>
<li>Word processing and/or data entry skills.</li>
<li>Skill in the use of operating basic office equipment.</li>
</ul>
Physical Requirements
<ul>
<li>Work is normally performed in a typical interior/office work environment.</li>
<li>Work may require prolong periods of driving and sitting in a vehicle.</li>
<li>Prolonged periods of sitting and a desk and working on a computer.</li>
<li>Prolonged periods of standing at a copy machine.</li>
<li>Must be able to lift up to 25 pounds.</li>
</ul>
 M - F, 7:00am - 3:30pm

<h3>Job Description</h3>
Job Description
The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced.
Responsibilities:
<ul>
<li>Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Identify when a client is experiencing trauma reactions and help client stabilize;</li>
<li>Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team;</li>
<li>Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls;</li>
<li>Using neutral and non-judgmental language when responding to the needs and requests of clients;</li>
<li>Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates;</li>
<li>Participate in trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact;</li>
<li>Plan, implement and/or research self-care and other social activities for clients and their children;</li>
<li>Actively participate in donor tours and help with special client events and holiday parties;</li>
<li>Conduct regular health and safety facility checks;</li>
<li>Understand and follow emergency procedures, including fire procedures;</li>
<li>Sort and organize donations of food, clothing, or items/projects as assigned;</li>
<li>Distribute supplies to clients in accordance with established guidelines and/or emergency requests from clients;</li>
<li>During the orientation process, determine clients’ immediate needs and provide referrals for basic needs;</li>
<li>Provide referrals for clients following their initial Case Management session;</li>
<li>Assist with basic office tasks such as archiving, filing , collating, update lists or as assigned;</li>
<li>Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner;</li>
<li>Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings as assigned;</li>
<li>Provide childcare as requested by clients or staff in accordance with written policies;</li>
<li>Provide client accompaniment to important appointments when requested;</li>
<li>Assist with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management.</li>
<li>Complete discharge paperwork which includes completing discharge checklist with clients, and all related discharge procedures;</li>
<li>Comply and adhere to funders’ fire and health safety mandates by obtaining and maintaining Fire Department of New York (FDNY) and Red Cross certifications as indicated by shelter leadership.</li>
</ul>
Qualifications/Certification Requirements:
<ul>
<li>High School Diploma/GED and two years relevant experience.</li>
<li>Basic computer skills necessary.</li>
<li>Candidate must have or obtain the following certifications within 3 months of employment: At Emergency Shelters, obtain the F07-Fire and Emergency Drill Conductor and S95-Supervision of Fire Alarm Systems. At Transitional Shelters, obtain F80- Coordinator of Fire Safety and Alarm Systems in Homeless Shelters, Pediatric CPR/ First Aid Certification, and Security Guard License.</li>
</ul>
If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
 Please follow this link to view complete EEO Law and complaint filing information:
Know Your Rights: Workplace discrimination is illegal
Hiring Range: $22.81-$24.50 Hourly 
Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Competitive salary</li>
<li>Health insurance</li>
<li>Training &amp; development</li>
</ul>
 Our Mission: The Black Mental Health Corporation strives to provide excellent, quality mental health care to underserved communities. It is the goal of The Black Mental Health Corporation to rebuild these communities, one family at a time through excellent mental health, community based and social assistance services. Our History: TBMHC was created by founder Desmond Yanamayu with black people in mind, after realizing this diverse population experiences challenges and struggles that are unique from many other racial/ethnic groups. Because of this, he wanted to create a space where black people could feel comfortable getting counseling with someone who understood their issues. Even still, The Black Mental Health Corporations services are open to people of all ethnicities and racial backgrounds. Join us at The Black Mental Health Corporation, where we strive to create a supportive environment for all individuals, with a special focus on the unique challenges faced by the Black community. We welcome candidates from all ethnicities and backgrounds who are committed to making a difference in the lives of children, adolescents, and families. Values: T Transparency We operate with honesty, openness, and integrity in every interactionwith our clients, our team, and our community. We believe trust is built through clear communication and ethical practices. B Belonging We create safe spaces where clients and staff feel valued, seen, and respected. We honor the lived experiences of Black individuals and all marginalized communities, fostering an environment of inclusion and cultural humility. M Mission-Driven Every decision we make is rooted in our mission to provide high-quality, culturally responsive mental health care. We are committed to empowering individuals, strengthening families, and uplifting our community. H Healing-Centered We approach our work through a healing-centered lensacknowledging trauma, celebrating resilience, and supporting holistic wellness for clients and team members alike. C Collaboration We believe that collective impact is greater than individual effort. We build strong partnerships within our organization and the community to provide the best possible care and promote mental health equity. Position Summary As the first face clients see and the last voice they hear, you play a critical role in making people feel safe, heard, and supported. The Client Services Coordinator is a warm, organized, and proactive professional who ensures that every client interaction at the front desk, on the phone, or via email is handled with care and competence. The Client Services Coordinator manages the reception area, schedules client appointments, verifies insurance, collects co-pays, and ensures accurate record-keeping. This role blends hospitality with healthcare operations, requiring a personable presence, attention to detail, and a strong understanding of mental health office procedures. Youll report to, assist the Practice Manager, and work side-by-side with the Administrative Operations Coordinator, to support TBMHCs clinical and business functions. Key Responsibilities Client Interaction &amp; Reception 
<ul>
<li>Greet clients and visitors with professionalism and warmth.</li>
<li>Maintain a clean, welcoming, and organized reception area, stocked with snacks, candy, and calming ambiance items.</li>
<li>Provide client satisfaction at all times.</li>
</ul>
Scheduling &amp; Communication 
<ul>
<li>Schedule, reschedule, and cancel appointments using Athena EHR and follow up with reminders.</li>
<li>Monitor the front desk email and phone lines; relay messages to clinicians.</li>
<li>Assist clients with portal access, login issues, and password resets.</li>
</ul>
Registration &amp; Intake 
<ul>
<li>Register new clients: collect insurance details, IDs, demographic info, signed consents.</li>
<li>Update records with changes in address, insurance, or contact info.</li>
<li>Walk clients through digital forms and use of the online portal.</li>
</ul>
Insurance Verification &amp; Billing Support 
<ul>
<li>Verify client eligibility using Athena and external payer portals.</li>
<li>Collect co-pays via portal, card, or cash, and issue receipts.</li>
<li>Assist in pre-authorizations when needed and explain benefits to clients.</li>
<li>Follow up on overdue balances and answer billing-related questions.</li>
</ul>
Administrative Office Duties 
<ul>
<li>Sort, distribute, and manage mail and deliveries.</li>
<li>Complete daily open/close duties: lighting, trash, office reset</li>
<li>Handle phone calls, faxes, scanning, filing, and basic data entry.</li>
<li>Maintain confidentiality when handling medical records and documentation.</li>
<li>Ensure HIPAA compliance in all areas of communication and recordkeeping.</li>
</ul>
Youll coordinate daily with our Administrative Operations Coordinator to: 
<ul>
<li>Ensure accurate insurance entries and file transitions.</li>
<li>Support hiring-related documentation and client intake alignment.</li>
<li>Provide consistent messaging and scheduling support for providers.</li>
<li>Work together on shared tasks like inventory, safety checks, and front office organization.</li>
</ul>
Qualifications 
<ul>
<li>2+ years of experience in a medical office, front-desk, or behavioral health setting strongly preferred.</li>
<li>High school diploma or equivalent required; associates or bachelors degree a plus.</li>
<li>Knowledge of mental health terminology and common office procedures.</li>
<li>Strong computer literacy: Apple/IOS computers Athena EHR platform, Google Suite, Microsoft Office, and</li>
<li>Proven ability to handle sensitive and confidential client information appropriately.</li>
<li>Excellent customer service, phone etiquette, and verbal communication skills.</li>
<li>Ability to multitask with poise in a high-paced environment.</li>
</ul>
Ideal Candidate Traits 
<ul>
<li>Friendly, warm, and emotionally intelligent with a calming presence.</li>
<li>Extremely detail-oriented and loves a structured front desk routine.</li>
<li>Clear communicator who can explain processes, answer questions, and troubleshoot calmly.</li>
<li>Loves being part of a mission-driven team supporting mental health in the Black community. </li>
</ul>
 Tags #CompassHealth #SignatureHealth #ApplewoodCenters #CareAlliance #BlackMentalHealth #ClevelandJobs #BehavioralHealthAdmin #HealthcareJobs #HRandCompliance #Bellefaire #frontline #ohioguidestone #CompassHealth #BehavioralHealthJobs #MedicalSecretary #MentalHealthFrontDesk #AthenaJobs

<h3>Job Description</h3>
Job Description
Client Services Specialist I - San Jose, CA 
WESTPAK exists to make lives better. From the products we test, which are used by global consumers, to the people and communities we invest in, our purpose is to improve the lives of those around us. For over 35 years, Westpak has been a trusted testing partner for a diverse industry. Sustaining that level of consistency requires a core ingredient: our great people. From the tenured employees who value the lasting bonds and share their wealth of knowledge, to our new employees who bring in new perspectives and opportunities, we continue to evolve our employee-owned company with stewardship and integrity while continuing to make lives better.
We offer a competitive compensation package that includes ESOP shares, 401 (k) match, Health Benefits, various Supplemental health packages, and pet insurance for your furry loved ones. 
As an Equal Opportunity Employer, WESTPAK is committed to a diverse workforce.
Job Summary
Reporting to the Manager of Client Services, the Client Services Specialist I is accountable for maintaining day-to-day client relations and ensuring world-class proposal fulfillment. The team member serves as a resource to existing customers, prospects, and all employees. The chosen candidate will be aligned with and support the overall goals and objectives of the entire company. As well as actively provide input and support throughout the company. 
Essential Duties and Responsibilities (Other duties may be assigned as needed)
<ul>
<li>Provide a high level of interactive and responsive customer service throughout the quote and during the testing stage. Utilizing phone, in person and via email to provide pricing and testing information</li>
<li>Support the full cycle end-to-end process of quote writing
<ol>
<li>Understanding the client scope, needs, and requirements</li>
<li>Provide technical guidance and troubleshoot to guide clients to relevant testing support.</li>
<li>Take and process client orders, provide schedule information, and follow up as required.</li>
<li>Prepare accurate and complete quotes &amp; revisions within the required time metric.</li>
<li>Provide a high level of interactive and responsive customer service throughout the quote and during the testing stage. </li>
<li>Complete required quote “follow-up” calls on a daily, weekly, and monthly basis to stimulate repeat business and loyalty</li>
<li>Provide technical inquiries into client testing opportunities, supporting both external and internal inquiries. </li>
</ol>
</li>
<li>Accurately complete Salesforce entries.
<ol>
<li>Ensure customer entries into CRM are complete within the required time frame</li>
<li>Capture all client communication accurately into CRM. </li>
<li>Provide accurate and up-to-date documentation with client contacts to reflect the current state of the process.</li>
</ol>
</li>
<li>Adhere to standard procedures or processes regarding quote writing </li>
<li>The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this position. There are no exhaustive lists of all duties and responsibilities. knowledge, skills, abilities, physical job demands and working conditions associated with this position.</li>
</ul>
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
Requirements for Eligibility
<ul>
<li>B.S. Degree in a related field or equivalent industry experience. </li>
<li>3-5 years of technical experience in packaging, testing, or a related industry.</li>
<li>1-3 years of strong customer service and sales experience.</li>
<li>Ability to read and interpret documents such as protocols, industry specifications, and procedures.</li>
<li>Excellent verbal &amp; written English language skills are required.</li>
<li>Possess a strong work ethic and a high level of professionalism.</li>
<li>Proficient in the Microsoft Office suite and general computer literacy.</li>
<li>Math skills: Ability to calculate to help understand integrals and more complex testing (Fast Fourier Transform, Shock Response Spectrum, etc.), as well as advanced algebra, statistics, and geometry.</li>
<li>Previous experience with CRM software preferred. </li>
<li>Intermediate Math, analysis, and computation skills</li>
</ul>
Personal/Professional Attributes: 
<ul>
<li>Fast learner and ability to communicate clearly.</li>
<li>Demonstrates strong accountability.</li>
<li>High focus on customer service, and willing to go above and beyond to get the job done.</li>
<li>Organized and impeccable follow-through skills.</li>
<li>Work collaboratively with colleagues.</li>
<li>Critical analysis mindset, constantly thinking outside the box.</li>
<li>Ability to find innovative solutions to complex problems.</li>
<li>It is the responsibility of every Westpak employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors. </li>
</ul>
Core Values
<ol>
<li>Trusted- Uncompromising Quality and Integrity </li>
<li>Forward Focus- Committed to the success of our Team, our customers, and our Company</li>
<li>Wow Your Customers- Exceed their expectations, no excuses!</li>
<li>Unique &amp; Amazing Culture- Work hard, play hard, own it!</li>
<li>Stewardship- Safeguarding our People, Profit, and Future</li>
<li> </li>
</ol>
Currently anticipated starting salary range- $29-31 an hour with company-wide bonus incentive and Employee Stock Ownership Participation. 
Principals only. We are not accepting any resumes or support from outside vendors. Please refrain from unsolicited marketing for the role. Thank you

17,426 Client Services specialist Jobs